Troubleshooting Chart; Table 6-1 Troubleshooting Chart - Silicon Graphics ICE X User Manual

6: Basic Troubleshooting

Troubleshooting Chart

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Table 6-1 lists recommended actions for problems that can occur. To solve problems that are not
listed in this table, contact your SGI system support organization.
Table 6-1 Troubleshooting Chart
Problem Description
The system will not power on.
An enclosure pair will not power on.
The system will not boot the operating system. Contact your support provider.
The PWR LED of a populated PCI slot in a
support server is not illuminated.
The Fault LED of a populated PCI slot in a
support server is illuminated (on).
The amber LED of a disk drive is on.
The amber LED of a system power supply is
on.
Recommended Action
Ensure that the power cords of the enclosure are seated
properly in the power receptacles.
Ensure that the PDU circuit breakers are on and properly
connected to the wall source.
If the power cord is plugged in and the circuit breaker is on,
contact your SSE.
Ensure the power cables of the enclosure are plugged in and
the PDU is turned on.
View the CMC output from your system administration
controller console. If the CMC is not running, contact your
support provider.
Reseat the PCI card.
Reseat the PCI card. If the fault LED remains on, replace
the PCI card.
Replace the disk drive.
Replace the power supply.
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