Cyan Pc Smartchip Communication Error; Black Pc Smartchip Communication Error - Lexmark X945e MFP 7510 series Service Manual

7510

924.02 Cyan PC smartchip communication error

Step
1 Check the C PC cartridge for proper installation.
Is the above component properly installed?
Install the C PC drum in one of the other three PC locations.
2
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
3 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
4 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
5 Perform a POR.
Does the error occur when the power is turned off/on?

924.03 Black PC smartchip communication error

Step
1 Check the KPC cartridge for proper installation.
Is the above component properly installed?
2 Install the K PC drum in one of the other three PC locations.
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
3 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
4 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
2-180
Service Manual
Check
Check
Yes
Go to step 2. Reinstall the C PC
drum.
Replace the Go to step 3.
problematic PC
drum with a new
one.
Go to Step 4 Replace the
connection.
Go to step 5. Replace the
developer
interlock plate
assembly. Go to
"Developer
interlock plate
assembly
removal" on
page 4-59.
Replace the upper Problem solved.
printer engine card
assembly. Go to
"Upper printer
engine card
assembly
removal" on
page 4-88.
Yes
Go to step 2. Reinstall the K PC
drum.
Replace the Go to step 3.
problematic PC
drum with a new
one.
Go to Step 4 Replace the
connection.
Go to step 5. Replace the
developer
interlock plate
assembly. Go to
"Developer
interlock plate
assembly
removal" on
page 4-59.
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