Cyan Pc Smartchip Communication Error - Lexmark C935 Service Manual

924.02 Cyan PC smartchip communication error

Step
1 Check the C PC cartridge for proper installation.
Is the above component properly installed?
Install the C PC drum in one of the other three PC locations.
2
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
3 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
4 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
5 Perform a POR.
Does the error occur when the power is turned off/on?
924.03 Black PC smartchip communication error
Step
1 Check the KPC cartridge for proper installation.
Is the above component properly installed?
2 Install the K PC drum in one of the other three PC locations.
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
3 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
4 Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
Check
Check
Yes
Go to step 2. Reinstall the C PC
drum.
Replace the Go to step 3.
problematic PC
drum with a new
one.
Go to Step 4 Replace the
connection.
Go to step 5. Replace the
developer
interlock plate
assembly. Go to
"Developer
interlock plate
assembly
removal" on
page 4-48.
Replace the upper Problem solved.
printer engine card
assembly. Go to
Go to "Upper
printer engine
card assembly
removal" on
page 4-90
Yes
Go to step 2. Reinstall the K PC
drum.
Replace the Go to step 3.
problematic PC
drum with a new
one.
Go to Step 4 Replace the
connection.
Go to step 5. Replace the
developer
interlock plate
assembly. Go to
"Developer
interlock plate
assembly
removal" on
page 4-48.
Diagnostic information
5057-XXX
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