244.01 Sensor (tray 3 feed-out) on jam (feeding from tray 4)
Step
1
Check the media condition.
Is the media in the tray crumpled or damaged?
2
Check the media position.
Does the media touch the sensor (tray 3 feed-out)?
3
Check the sensor (tray 3 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 3.
5. Touch Feed-out.
Does the display on the operator panel, change every
time the sensing area of the above sensor is interrupted
or blocked?
4
Check the sensor (tray 3 feed-out) for proper
connection.
Is the above component properly connected?
5
Check the sensor (tray 4 feed-out) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 4.
5. Touch Feed-out.
Does the display on the operator panel, change every
time the sensing area of the above sensor is interrupted
or blocked?
6
Check the sensor (tray 4 feed-out) for proper
connection.
Is the above component properly connected?
7
Check the tray module drive motor for proper operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer motor tests.
4. Touch Tray module drive motor.
Does the above component operate properly?
Check
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
Yes
Replace the
Go to step 2.
damaged media with
new.
Remove the media.
Go to step 5.
Go to step 5.
Go to step 4.
Replace the sensor
Replace the
(tray 3 feed-out).
connection.
Go to step 7.
Go to step 6.
Replace the sensor
Replace the
(tray 4 feed-out).
connection.
Go to step 9.
Skip to step 8.
Diagnostic information
7510
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