1-12-02 Acd/Ucd Overflow Time Selection - NEC Electra Elite IPK Programing Manual

Elite IPK
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1-12-02 ACD/UCD Overflow Time Selection

General Description
Use this Memory Block to specify the maximum time a waiting Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) call remains at an ACD/UCD group
before overflowing to a specified Station or Station Hunt group.
Display
G r o u p N o . D a t a
( 1 ~ 4 ) N o .
0 1 / 0 2 : O V F T M R =
T I M E
Settings
LK 1 LK 2
∞
10
Programming Procedures
1 Go off-line.
J B
2 Press LK1 + LK12 +
G
3 Press the corresponding CO/PBX line key to change the data option.
4 Press to write the data. The next Group No. for Memory Block 1-12-00 is displayed.
5 Program Memory Blocks 1-12-00~02 for each Group No. After Group No. 4 is programmed, Group No. 1 for Memory Block
E
1-12-00 is displayed again.
6 Press to go back on-line.
Related Programming
M.B. Number Memory Block Name
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3-, 4-Digit Station Number Selection
1-8-25 ACD/UCD Group Agent Assignment
1-12-01 ACD/UCD Group Overflow Destination Assignment
An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.
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Programming Manual
S e t t i n g
T i t l e
D a t a
6 0
D I S P L A Y
LK 3 LK 4 LK 5
20 30 60
to access the Memory Block.
LK 6 LK 7
120 180
Notes
Document Revision 1
System Mode
1
Submode
12
Data No.
02
PC Programming
+AA
LK 8 The shaded
selection is the
default. Times
240
are in seconds.
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