RAP 61 C5: Wrong Size For Duplex
The size of paper the printer senses in the Tray and/or MBF is not supported by the Duplex
Assembly.
Procedure
The problem appears when using Tray 1, 2, or 3.
Y
N
The paper size in the MBF is within specifications.
Y
N
Replace with paper that is within specifications for Duplex Operation.
Press Offline (key 0), select Tray Menu then scroll to MBF Size. The MBF Size setting
matches the paper actually in the MBF Tray.
Y
N
Correct the MBF Size setting to match the paper actually installed in the MBF Tray.
Replace the Print Engine Controller PWB (REP 8.5).
The paper size in the problem tray is within specifications.
Y
N
Replace with paper that is within specifications for Duplex Operation.
Go to RAP 22.
Initial Issue
DocuPrint N2025/N2825
RAP 62 E2-1:Paper Jam/Misfeed 2000 Sheet Feeder
A paper jam has occurred in the 2000 Sheet Feeder.
Procedure
Open the 2000 Sheet Feeder Upper Rear Cover Assembly. Remove the jammed paper. Run a
test print. The error still occurs.
Y
N
Problem solved.
Pull out the 2000 Sheet Feeder Tray Assembly. Check the paper condition and size. The
paper is dry and the size is within specifications.
Y
N
Replace with fresh paper of the proper size from an unopened ream.
Switch the printer power off. Remove the 2000 Sheet Feeder Right Side Cover (REP 12.5).
Open the Upper Rear Cover. Manually rotate the top gear clockwise. Inspect the rotation of the
2000 Sheet Feeder Motor Assembly. The Feed Motor Assembly rotates smoothly.
Y
N
Replace the 2000 Sheet Feeder Feed Motor Assembly (REP 12.18) or gears (REP 12.18)
as necessary.
Manually rotate the top gear counterclockwise. The 2000 Sheet Feeder Assembly rotates
smoothly and feeds a sheet of paper from the Feeder Tray Assembly.
Y
N
Replace the Feeder Assembly (PL 12.3), if it doesn't rotate smoothly, or Replace the Feed
Roll Assembly (REP 12.16), if it slips on the paper.
Remove the 2000 Sheet Feeder Tray Assembly (REP 12.7). Rotate the gears of the Turn Drive
Assembly. The gears of the Turn Drive Assembly rotate smoothly.
Y
N
Replace the Turn Drive Assembly (REP 12.5).
Run a test print. The E2-1 Error Code cleared.
Y
N
Replace the 2000 Sheet Feeder PWB (REP 12.10).
Problem solved.
02/2000
2-59
Status Indicator Repair Analysis Procedures
RAP 61, RAP 62