Rap 13 J3: Print Cartridge Not In Position - Install/Reset Print Cartridge; Rap 14 J5: Toner Low - Xerox DocuPrint N2025 Service Manual

RAP 13 J3: Print Cartridge Not In Position - Install/reset
Print Cartridge
The Print Cartridge is not in place or is installed incorrectly.
Procedure
Open the Top Cover and remove the Print Cartridge. Inspect the tab on the front left of the Print
Cartridge that actuates the Print Cartridge Sensor Assembly. The tab on the Print Cartridge
is intact.
Y N
Replace the Print Cartridge (PL 8.1).
Press and release the Print Cartridge Sensor Assembly Actuator. The Print Cartridge Sen-
sor Assembly Actuator lever moves smoothly.
Y N
Replace the Print Cartridge Sensor Assembly (REP 7.4).
Enter diagnostics and select Component Test. Scroll to Sensor Input test and press Enter.
Manually actuate the Print Cartridge Sensor Assembly Actuator. The number on the LCD
increments each time you press and release the actuator.
Y N
Switch the printer power off. Install the Print Cartridge. Leave the Top Cover open. Dis-
connect P/J21 from the Print Engine Controller PWB. Open and close the Top Cover.
Check for continuity between J21-4 and J21-3, and J21-2 and J21-1 as you lift and lower
the Print Cartridge. There is continuity between J21-4 and J21-3, and J21-2 and J21-
1 when you lower the cartridge and no continuity when you lift the cartridge.
Y N
Replace the Print Cartridge Sensor Assembly together with the harness (REP 7.4).
Replace the Print Engine Controller PWB (REP 8.5).
Replace the Print Engine Controller PWB (REP 8.5).
Initial Issue
DocuPrint N2025/N2825

RAP 14 J5: Toner Low

The Print Cartridge is nearing end-of-life and should be replaced.
Procedure
Install a new Print Cartridge. The J5 Error Code still appears.
Y N
Problem solved.
Remove Left Side Cover (REP 1.1) and the Print Engine Controller PWB Cover (REP 8.5). Dis-
connect P/J14 from the Print Engine Controller PWB and disconnect the Toner Sensor from P/
J141. Check for continuity between J14 pin 1 and P141 pin 1, J14 pin 2 and P141 pin 2, J14
pin 3 and P141 pin 3. The continuity check is good.
Y N
Repair or replace Toner Sensor Harness Assembly as necessary (PL 8.1).
Replace Toner Sensor Assembly (REP 7.3). If the problem continues replace the Print Engine
Controller PWB (REP 8.5).
02/2000
2-21
Status Indicator Repair Analysis Procedures
RAP 13, RAP 14