Rap 11 E4: Paper Jam / Exit - Xerox DocuPrint N2025 Service Manual

A B C
Run a Test Print. Inspect paper path between Paper Transport Assembly and the
pinch roll of the Fuser Assembly. The paper passes through the Exit Roll Assem-
bly and the pinch roll of the Fuser Assembly.
Y N
Replace the Fuser Assembly (REP 5.1).
Enter Diagnostics and select Component Test. Scroll to Sensor Input test and press
Enter [4]. Actuate and release the Fuser Exit Sensor. The number on the LCD
increments each time you actuate and release the Fuser Exit Sensor.
Y N
Go to RAP 48.
Replace the Print Engine Controller PWB (REP 8.5).
Run a Test Print. Inspect paper path between Registration Rolls and the pinch roll of the
Fuser Assembly. The paper passes through the Registration Rolls and the pinch roll
of the Fuser Assembly.
Y N
Replace the Fuser Assembly (REP 5.1).
Enter Diagnostics and select Component Test. Scroll to Sensor Input test and press Enter
[4]. Actuate and release the Fuser Exit Sensor. The number on the LCD increments
each time you actuate and release the Fuser Exit Sensor.
Y N
Go to RAP 48.
Replace the Print Engine Controller PWB (REP 8.5).
Replace with fresh, dry paper.
Initial Issue
DocuPrint N2025/N2825

RAP 11 E4: Paper Jam / Exit

There is a paper jam at the Exit Sensor.
Procedure
Check the paper path for paper or other obstructions. Enter Diagnostics and select Test Print.
Run 25 prints from Tray 1. When the E4 Exit Jam is displayed, there is paper on the Exit
Sensor.
Y N
Select Component Test and scroll to Sensor Input test. Press the Enter Key [4]. Actuate
and deactuate the Exit Sensor. The number on the LCD increments each time you
press and release the actuator.
Y N
Go to RAP 48.
Replace Print Engine Controller PWB (REP 8.5).
The printer has the Duplex Option installed.
Y N
Enter Diagnostics and select Component Test. Scroll to Main Motor and press Enter [4].
The Exit Rollers and Pinch Rollers on the Rear Cover rotate smoothly.
Y N
Remove the Left Side Cover (REP 1.1), scroll to Main Motor and press Enter [4].
Observe the Exit and Fuser Drive Gears. The gears rotate smoothly.
Y N
Replace the Fuser Assembly (REP 5.1).
Replace Rear Cover Assembly (REP 1.9).
Select Test Print and run test prints. The Error Code reappears.
Y N
Problem solved
Check the Fuser Assembly for obstructions or contamination. The Fuser assembly is
clean and free of obstructions.
Y N
Clean or replace the Fuser Assembly (REP 5.1), as necessary.
Check the Exit Assembly. Clean or replace as necessary.
Enter Diagnostics and select Component Test. Scroll to Exit Motor Fwd L and press Enter [4].
The Exit Rollers and Pinch Rollers on the Rear Cover rotate smoothly.
Y N
Remove the Left Side Cover (REP 1.1). Enter Diagnostics and select Component Test.
Scroll to Exit Motor L press Enter [4]. Observe the Exit Drive Gears and Exit Motor L.
The gears rotate smoothly.
Y N
The Exit Motor L is rotating.
Y N
Replace Duplex Assembly (REP 9.1).
A B C
02/2000
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Status Indicator Repair Analysis Procedures
RAP 10, RAP 11