The Xerox DocuPrint N2025/N2825 Network Laser Printer User Guide...
Printed in the United States of America. XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged.
Contents Safety Notes ... i Note, Caution and Warning Symbols ...ii Electrical Safety ... iii Laser Safety ...v Maintenance Safety... vi Operational Safety ... vii Ozone Safety...x Getting to Know Your Printer ... 1-1 Chapter 1 Introduction ... 1-2 Printer Features ... 1-3 Paper Handling ...
Chapter 2 Chapter 3 User Guide Internal Components... 1-7 Printer Options... 1-8 Printer Documentation ... 1-9 Printed Documentation ... 1-9 Using the CDs ... 1-10 Product CD ... 1-11 Printer Management Software CD ... 1-11 Loading Print Media ... 2-1 Selecting Print Media...
Using the Control Panel ... 3-35 The Display ... 3-36 The Indicator Lights... 3-37 The Keys ... 3-38 Menu Options ... 3-40 Printing a Password Job... 3-55 Deleting a Password Job ... 3-56 Generating a Printer Report ... 3-57 Offsetting Output ... 3-58 Duplex Printing ...
Appendix A Appendix B Appendix C User Guide Paper Jam While Feeding from 2,000 Sheet Feeder... 5-15 Paper Jam While Feeding from 500 Sheet Feeder... 5-18 Paper Jam While Printing... 5-23 Paper Jam Because of Mismatch between Expected and Actual Size Fed ...
Safety Notes Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Safety Notes...
Note, Caution and Warning Symbols User Guide Throughout this User Guide, several symbols are used to emphasize useful, important and critical information. They are as follows: This symbol indicates particularly useful or helpful information about your printer. This symbol indicates a caution against performing any action that may damage your printer or degrade performance.
Electrical Safety • Use the power cord supplied with your printer. • Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. • Plug the power cable directly into a properly grounded electrical outlet.
User Guide • If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet. Call an authorized service representative to correct the problem. • If any of the following conditions occur, switch off the printer power immediately, disconnect the power cable, and call an authorized service representative.
Laser Safety Laser Safety The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure. This equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product.
Maintenance Safety User Guide • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.
Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer. •...
viii User Guide • Do not place the printer near a heat source. • Do not place the printer in direct sunlight. • Do not place the printer in line with the cold air flow from an air conditioning system. •...
• Frequent operation of the on/off switch is not recommended. • Keep hands, hair, and neckties away from the exit feed rollers. • Do not remove a media tray while printing from that tray. • Do not open the covers while printing. •...
Ozone Safety User Guide This printer produces very low (< 0.01 ppm) ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on print volume. Providing the proper environmental parameters, as specified in the Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.
Introduction Introduction User Guide In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all of the steps outlined in the Quick Installation Guide that came with your printer, and connect the necessary cables.
Printer Features Paper Handling Your printer has many special features that allow you to achieve the results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in your printer. This section will help you become familiar with your printer's features and capabilities.
Printer Features Connectivity User Guide Paper Output • The standard output bin holds up to 500 sheets and receives output face down. It has bin full detection. • The optional offset catch tray holds up to 500 sheets and receives output face down. It has offset capability, as described in the section “Offsetting Output”...
Printer Features Page Description Your printer includes the following Page Description Languages (PDLs): Languages • An emulation of HP PCL 5e • An emulation of HP PCL 6 • Adobe PostScript 3 Fonts The PCL emulation uses TrueType, Intellifont and bitmap fonts.
Printer Components Printer Components Base Configuration Front View Top cover and Standard output bin Control Panel Paper support and stopper Multi bypass feeder (shown closed) Tray 1 Paper amount indicator Power switch Rear View Rear cover (shown closed) Power cord receptacle Ventilation slots Interface connectors (Parallel, USB, Ethernet)
Printer Documentation Printed Documentation Your printer is packaged with documentation in both printed form and on CD. There are two CDs: • Product CD, which contains documentation and printer drivers. • Printer Management Software CD, which contains various client software and the documentation for them.
Printer Documentation Using the CDs 1-10 User Guide The documentation on the Product CD is provided as PDF files, which are opened in Adobe Acrobat Reader (provided on the CD if you do not already have it installed). These files contain hypertext links that enable you to jump from the Table of Contents or Index directly to the page where you are looking for information, as well as from page to page where information is...
Product CD Printer Management Software CD Your printer was also packaged with a CD that contains the following pieces of documentation as PDF files: • User Guide (electronic version of this book) • System Administrator Guide The System Administrator Guide contains a considerable amount of more detailed information.
Selecting Print Media Selecting Print Media User Guide This chapter will help you understand what kinds of paper and other print media you can use with your printer and also how to properly position the media in the printer’s various input sources. Your printer supports a variety of standard sizes as well as custom sizes.
The following media are unacceptable for use in the printer: • Excessively thick or thin paper • Paper that has already been printed on (preprinted letterhead is allowed) • Wrinkled, torn, or bent paper • Moist or wet paper • Curled paper •...
Selecting Print Media Table 2.1 Acceptable media sizes and capacities Media Size A4/Letter 297x420 mm 210x297 mm 148x210 mm 105x148 mm 257x364 mm B4-JIS 182x257 mm B5-JIS 5.5x8.5” Statement 7.25x10.5” Executive 8.5x11” Letter 8.5x13” Folio 8.5x14” Legal 11x17” Ledger Envelopes 4.125x9.5”...
Table 2.2 Acceptable Custom Sizes Tray 1, Tray 2, Tray 3 A4/Letter A3/Ledger Simplex Width 148~297 mm 210~297 mm 5.83~11.69 in. 8.27~11.69 in. Length 98.4~216 mm 139.7~431.8 mm 3.875~8.5 in. 5.5~17 in. Duplex Width 182~297 mm 210~297 mm 7.16~11.69 in. 8.27~11.69 in.
Storing Paper Storing Paper User Guide Print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and trouble-free printer options. • Store the paper on a flat surface, in a relatively low humidity environment.
Loading Paper Tray 1, 2 or 3 A4/Letter Size Tray Remove the tray from the printer and place it on a flat surface. To remove the tray from the printer, pull it out until it stops, then gently remove it from the printer while lifting it up.
Loading Paper Simplex orientation Duplex orientation User Guide If the tray’s metal base plate remains raised, press it down to lock it. Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up (see illustration, below, for orientation of letterhead, drilled paper, transparencies and envelopes.
While pressing the side guides, adjust them to the paper width. To avoid misfeeds and jams, make sure the stack is under the retaining clips on both sides and adjust the side guides to the paper size correctly. When the side guides are aligned, adjust the length guide to the paper length.
Loading Paper 2-10 User Guide A3/Ledger Size Tray Remove the tray from the printer and place it on a flat surface. To remove the tray from the printer, pull it out until it stops, then gently remove it from the printer while lifting it up.
Simplex orientation Duplex orientation If the tray’s metal base plate remains raised, press it down to lock it. Align the four corners of the paper stack and insert it into the tray with the side to be printed on facing up (see illustration, below, for orientation of letterhead, transparencies and drilled paper.
Loading Paper 2-12 User Guide While pressing the side guides, adjust them to the paper width. To avoid misfeeds and jams, make sure the stack is under the retaining clips on both sides and adjust the side guides to the paper size correctly. When the side guides are aligned, adjust the length guide to the paper length.
Push the tray completely into the printer. Make sure it is properly seated. When using large-size media: Pull out the paper support. Lift up the stopper. Chapter 2: Loading Print Media Loading Paper 2-13...
2-14 User Guide 2,000 Sheet Feeder Pull out the tray until it stops. Do not reach into the tray with your hand until the tray’s base is completely lowered. If you are replenishing paper of the same size, there is no need to adjust the tray.
Simplex orientation Duplex orientation Gently load the stack of paper into the tray (see illustration, below, for orientation of letterhead and drilled paper. Make sure the stack does not exceed the maximum level indicator on the tray. Push the tray all the way back into the feeder. Chapter 2: Loading Print Media Loading Paper 2-15...
Loading Paper Multi Bypass Feeder 2-16 User Guide Open the multi bypass feeder door by pulling the latch at the top center. To prevent possible damage to the multi bypass feeder, do not exert strong pressure on it or place any heavy objects on it.
Long Edge Feed Orientation Simplex orientation Duplex orientation Envelope orientations Align the four corners of the paper and place it into the tray with the side to be printed facing up (see illustrations, below, for orientation of letterhead, drilled paper, transparencies and envelopes.
Loading Paper 2-18 User Guide If you extended the multi bypass feeder in Step 2, return it to its normal position: Hold both sides of the multi bypass feeder where indicated and push it straight back into the printer until it stops.
Printing Introduction ... 3-3 Using the Printer Drivers ... 3-4 Installing the Printer Drivers ... 3-5 Configuring the Printer Drivers ... 3-5 Using the Driver’s Features ... 3-6 Using the PCL Driver ... 3-7 Paper/Output ... 3-8 Document Options ... 3-12 Graphics Options ...
Printing User Guide The Keys ... 3-38 Menu Options ... 3-40 Printing a Password Job ... 3-55 Deleting a Password Job ... 3-56 Generating a Printer Report ... 3-57 Offsetting Output ... 3-58 Duplex Printing ... 3-59 Configuring Custom Paper Sizes ... 3-61 Special Media Printing ...
Introduction This chapter provides information on: • Using printer drivers to control the printer’s output. • The features of the printer’s Control Panel, and using it to generate printer reports such as the Configuration Sheet. • Offsetting and duplicating. • Printing using custom paper size and special media such as heavier stock and labels.
Using the Printer Drivers Using the Printer Drivers User Guide Your printer offers many special features that are designed to produce the highest quality black and white prints while giving you the flexibility you need to print a variety of documents. These features are accessed through the printer drivers.
Table 3.2 Environment Windows IBM OS/2 Macintosh UNIX (Sun Solaris, Sun OS, SCO UNIX, IBM AIX, HP-UX, DEC) For Windows 3.1, use a generic driver, or obtain a driver from your customer support center. Note that certain features will not be available in Windows 3.1 Installing the Inside the cover of the product CD’s case is a booklet with...
Using the Printer Drivers Using the Driver’s Features User Guide At a minimum, your printer’s drivers enable you to control the following aspects of printing: • Select an input tray from which to draw paper or other print media. • Select an output bin to which the print job will be delivered.
Using the PCL Driver Using the PCL Driver Your printer’s PCL 5e and PCL 6 drivers are controlled by a dialog window that contains various tabs. Selecting a tab changes the dialog window to display controls related to the selected tab. The following is a general overview of the driver’s features, organized by its dialog window tabs.
Using the PCL Driver Paper/Output User Guide When you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job Type There are three job types. Some job types require a password.
• Proof Print (available when optional hard drive is installed) Used when user wishes to proof one copy before printing multiple copies. The user assigns a password and copy count in the driver before printing. One proof copy is printed immediately for review by the user and the remaining copies reside on the printer’s Hard Disk.
Using the PCL Driver 3-10 User Guide Select Paper You can select paper size, media type and input source for All Pages, for the First Page (if different than the rest of the job), and for Separators (if desired). Selecting Proof Print causes one set to print immediately without the password.
Document Collation Allows job collation (for multiple-copy jobs only). The options are: • Uncollated (the default setting) For example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and finally five copies of page 3; that is: 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.
Using the PCL Driver Document Options 3-12 User Guide Output Allows you to set your printer's paper output destination. The options are: • The Standard Bin, which holds up to 500 sheets. • The optional offset catch tray, which holds up to 500 sheets of standard paper with offset capability.
Using the PCL Driver • Booklet Printing The driver will print the document as two images per sheet, landscape orientation. However, it rearranges the page images so the sheet of paper can be folded to be read as a left-to-right book. The standard booklet format has the first page as the left-most page.
Using the PCL Driver 3-14 User Guide Margins Your printer can print with predefined margins, or can print all the way to the edge of the paper. The two options available are: • Yes If you choose this option, the printer defaults to HP compatible printable areas for each paper size, which is approximately one-sixth of an inch unprintable margins on all edges.
Graphics Options When you select this tab, you can set the various graphics options for the driver. Gray Scale Gray Scale (also known as Half Tone) refers to a type of pattern that is applied to printed images. By using combinations of black dots, these patterns produce a gray appearance on the printed page.
Using the PCL Driver 3-16 User Guide • All text to Black This option determines how the driver will print any colored text in the document. If enabled, the driver renders all text into black, no matter what color it appears on the screen.
• Download Graphics and device fonts This option is useful if you want to print graphic images over TrueType text. TrueType text is always sent to the printer last, so it will always appear on top of any graphics. Selecting this option sends your TrueType images to the printer as graphic images, so the text can be obscured by graphic objects.
Using the PCL Driver 3-18 User Guide Graphics Your printer will print graphics as either raster images or as vector graphic images. All graphics can be printed as raster images. However some geometric shapes or patterns, and all TrueType fonts, print faster if they are printed as vector images.
Image Quality The following options are available at 600 dpi resolution only and not simultaneously: • Draft Mode Reduces the amount of toner placed onto the paper. Using this feature will cause pages to be printed lighter. • XIE A smoothing algorithm applied to text and line art images in order to improve image quality.
Using the PCL Driver Overlays 3-20 User Guide A Page Overlay is a partial document that the driver can merge with your print job, producing a printed image that includes elements of both the overlay and your document. Overlays are most useful for creating such things as company letterhead.
Using the PostScript Driver Paper/Output When you select this tab, you can select a job type, copies, paper, image orientation, duplex, document collation and output bin for your printer. Job Type There are three job types. Some job types require a password.
Using the PostScript Driver 3-22 User Guide • Proof Print Used with multiple copy jobs, prints first set, then holds the other copies until you enter the matching password on the Control Panel. It is only available when the optional hard drive is installed. To use this feature, specify the number of copies to be printed, then enter a 4-digit numeric password, where each digit can be any numeric value between 0 and 7.
Duplex Requires installation of the optional Duplex Module. For more information, see the section “Duplex Printing” (page 3-59). The options are: • Duplex Off Single sided printing. This is the default setting. • Duplex with Short-Edge Binding Double sided printing so that the pages turn about the shortest edge of the paper.
Using the PostScript Driver 3-24 User Guide Document Collation Allows job collation (for multiple-copy jobs only). The options are: • Uncollated (the default setting) For example, five uncollated copies of a three-page job will result in five copies of page 1, then five copies of page 2, and finally five copies of page 3;...
Output Allows you to set your printer's paper output destination. The options are: • The Standard Bin, which holds up to 500 sheets. • The optional Offset Bin, which holds up to 500 sheets of paper with offset capability. Refer to Table 2.1 on page 2-4.
Using the PostScript Driver Document Options 3-26 User Guide When you select this tab, you can set the driver’s page size policy. Page Size Policies Page Size Policies are used to specify the recovery policy when the page size cannot be matched with any available media.
• Nearest available size, no page adjust Selects the nearest paper size, but does not adjust the page to fit. • Next larger available size, no page adjust Selects the next larger available paper, but does not adjust the page to fit. Page Layout By default, the printer will print one page image on the sheet of paper.
Using the PostScript Driver Image Options 3-28 User Guide When you select this tab, you can set the various graphics options for the driver. Brightness This slider control increases or decreases the brightness level of the image. The default setting is zero. Reduce/Enlarge This slider control makes the page image smaller or larger by adjusting the percentage from 25% to 400%.
This option flips the image orientation 180 degrees, thereby reversing the image and all associated text. • Xerox Image Enhancement (XIE) XIE smooths text and line art images in order to improve image quality. It is available only when the Resolution is set to 600x600 dpi and Draft Mode is disabled.
Using the PostScript Driver 3-30 User Guide • Fax Friendly Black This feature changes your color document to patterns of black and white. The different colors are rendered as distinguishable black and white patterns. For example, a pie chart which contains wedges of different solid colors will be printed with a different pattern replacing each color so that the distinction between the pieces is maintained.
Fonts When you select this tab, you can control how PostScript interprets TrueType fonts. TrueType Fonts This feature offers the following options: • Use Substitution Table The Substitution Table helps you select a printer-resident PostScript font that is the closest match for the True Type font being generated by the application.
Using the PostScript Driver 3-32 User Guide Send As This feature contains four options: • Outlines (Type 1) A scaleable, vector-based font that defines each character as a set of instructions that specify the shape and size of the character •...
PostScript When you select this tab, you can set various PostScript output options. Format There are two different formats: • Faster PostScript (Standard) (the default setting) This setting allows you to send PostScript jobs using the standard PostScript commands. • More Portable PostScript (ADSC) When this option is selected, the driver creates a file that is compatible with Adobe Document Structuring Convention (ADSC).
Using the PostScript Driver 3-34 User Guide Compress Bitmaps This control is available only if you have selected to Use Only Level 2 Features. It compresses the graphics in your documents before sending them to the printer. Although this saves memory, the job may take longer to print. The default for this option is On.
Using the Control Panel The display Online indicator light Form Feed indicator light Fault indicator light Data indicator light Online key Password #0 Enter key Password #4 Menu Up key Password #1 Menu Down key Password #5 Item Up key Password #2 Item Down key Password #6...
Using the Control Panel The Display 3-36 User Guide The Control Panel's display performs two functions. • It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer and it warms up, the display will show: Ready...
The Indicator Lights The Control Panel contains four indicator lights. Table 3.3 describes the function of each light. Table 3.3 Indicator lights and their functions Light Online (Green) Lights when the printer is online. Flashes when the printer is transitioning from online to offline or to indicate that a print job is being processed.
The Keys Table 3.4 Control Panel keys and their functions Online • If the Printer is online and not in the menu system, takes the printer offline. All pages currently in the paper path are printed and then printing pauses until the printer is brought online again.
Table 3.4 Control Panel keys and their functions (continued) Menu Down • If not in the menu system, enters the menu system and displays the last menu. • If in the menu system, causes the Control Panel to scroll through the menus in order top to bottom.
Using the Control Panel Menu Options 3-40 User Guide Table 3.5 on the following pages lists the variables that can be controlled at the printer’s Control Panel, organized by menu in the order in which they appear when scrolling through the display. Since these variables are generally used in configuring the printer’s default settings—a System Administrator’s task—specific details of the menu items and their values are contained in the...
Table 3.5 Control Panel Menu Options Menu Job Menu Allows you to cancel the job currently processed by PCL or PostScript, or to force a form feed on a partially formatted job in PCL: Cancel Job Form Feed Restart Printer Password Menu Allows you to enter a four digit password to enable printing of secure or proof jobs previously sent to the printer and stored on the printer’s hard drive (and appears...
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Tray Menu Allows you to access tray settings for PCL and PostScript jobs: MBF Size MBF Type Tray N Type Tray Sequence Custom Size Tray N Mode Config Fuser 3-42 User Guide Description and Items...
Table 3.5 Control Panel Menu Options (continued) Menu PCL Menu Allows you to establish the default configuration for the printer when printing PCL emulation jobs: Font Number Pitch Point Size Symbol Set Orientation Form Length Line Terminat Description and Items Sets the default font in PCL.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu System Menu Allows you to set general printer features: Language Paper Size Paper Type Page Policy Policy Timeout Print Quantity Duplex Draft Mode Edge-to-Edge 3-44 User Guide Description and Items Sets the language used for Control Panel display messages and generated reports.
Print PS Errors Power Saver Defaults Description and Items Sets the default Xerox Image Enhancement (XIE) mode used in PCL and PostScript. Sets the default resolution for PCL and PostScript jobs. Determines whether the printer will select an alternate bin when the selected output bin becomes full.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Parallel Menu Allows you to set options for the parallel port connection: Port Enable Port Timeout Parallel PDL Binary PS Bidirectional Serial Menu Allows you to set options for the serial port connection (and appears only if the optional serial port is installed): Port Enable Port Timeout...
Table 3.5 Control Panel Menu Options (continued) Menu USB Menu Allows you to set options for the USB port connection: Port Enable Port Timeout USB PDL Binary PS Description and Items Enables or disables the USB port. Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Ethernet Menu Allows you to set options for the Ethernet port connection: LPR Enable LPR Banner LPR PDL LPR Binary PS DLC/LLC Enable DLC/LLC PDL DLC/LLC Bin PS NetBEUI Enable NetBEUI PDL NetBEUI Bin PS...
Table 3.5 Control Panel Menu Options (continued) Menu Ethernet Menu ETalk Enable (continued) HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Speed Description and Items Enables or disables the Ethernet EtherTalk protocol. Enables or disables the Ethernet HTTP Server protocol. Sets the method used to resolve (Res) the IP address, including subnet mask and default gateway.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Token Ring Menu Allows you to set options for the Token Ring port connection (and appears only if the optional Token Ring interface is installed): LPR Enable LPR Banner LPR PDL LPR Binary PS DLC/LLC Enable...
Table 3.5 Control Panel Menu Options (continued) Menu Token Ring Menu TTalk Enable (continued) HTTP Enable IP Address Res IP Address Sub Net Mask Default Gateway Port Timeout Source Routing Speed Description and Items Enables or disables the Token Ring TokenTalk protocol. Enables or disables the Token Ring HTTP Server protocol.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Novell Menu Allows you to modify Novell parameters: Novell Enable Novell PDL Novell Binary PS Novell Mode Frame Type Polling Interval PServer Name Primary Server NDS Tree NDS Context 3-52 User Guide Description and Items...
Table 3.5 Control Panel Menu Options (continued) Menu Print Menu Allows you to generate printer reports: Config Sheet PCL Demo PCL Font List PS Font List Menu Map Test Print Disk Directory Fault History Display Faults Hex Mode Restart Printer Description and Items Prints a Configuration Sheet showing the printer's current information and menu settings.
Using the Control Panel Table 3.5 Control Panel Menu Options (continued) Menu Reset Menu Allows you to access printer reset functions (and appears only when the printer is powered on while holding down the Online and Enter keys). Factory Defaults Network Defaults Demo Mode Delete All Jobs...
Printing a To print a password print job sent to the printer and stored in the optional hard drive (such as a secure job or Password Job proof job), follow these steps: At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu...
Using the Control Panel Deleting a Password Job 3-56 User Guide To delete a password print job sent to the printer and stored in the optional hard drive, follow these steps: At the Control Panel, press Menu Up or Menu Down until you see: Menus Password Menu...
Generating a Your printer provides the following reports that can be printed: Printer Report • Configuration Sheet • PCL Demo • PCL Font List • PostScript Font List • Menu Map • Test Print • Disk Directory (if the optional hard drive is installed) •...
Offsetting Output Offsetting Output 3-58 User Guide The Offset Catch Tray, shown in Figure 3.2, is an optional output device available for your printer. Figure 3.2 Offset Catch Tray (front view) It can be used in either of two ways, depending on how it is configured in the Control Panel’s menu system: •...
Duplex Printing Duplex Printing With the optional duplex unit installed, you can print two-sided (duplex) jobs. Use only the size paper listed in Table 2.1 on page 2-4 for two-sided jobs. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs. To print duplex, select it in your printer driver when you set printer properties (for all jobs) or when you print a document (for the specific job).
Duplex Printing Figure 3.3 Duplex Orientation and Binding Settings Orientation: Portrait Duplex: Long Edge Bind Orientation: Landscape Duplex: Long Edge Bind 3-60 User Guide Orientation: Portrait Duplex: Short Edge Bind Orientation: Landscape Duplex: Short Edge Bind...
Configuring Custom Paper Sizes Configuring Custom Paper Sizes Custom (nonstandard) paper sizes may be loaded in the multi bypass feeder or any of the media trays. To use custom paper sizes, there are two basic issues to be addressed: • You must disable the printer’s automatic paper size detection and paper size jam detection.
Configuring Custom Paper Sizes Table 3.6 Custom Paper Size Examples. Custom Desired Paper Size Input Source 8 x 10 in. Tray 1 6 x 7 in Multi Bypass Feeder 8.5 x 11 in. Tray 1 Short Edge Feed (SEF) 3-62 User Guide Required Steps 1.
Special Media Printing When the Config Fuser item is set to On, paper types are available as a menu item in the Tray Menu. this enables the user to set fuser temperatures associated with each paper type. The Config Fuser item is located in the Tray Menu.
Special Media Printing 3-64 User Guide Table 3.7 Default temperature settings for various media Media type Plain Preprinted Letterhead Prepunched Labels Bond Recycled Color Cardstock User Type # * Default setting Available Values Normal* High Normal* High Normal* High Normal* High Normal High*...
Regular Printer Maintenance Regular Printer Maintenance Cleaning the Printer User Guide Your printer is designed to need very little ongoing maintenance other than the replacement of maintenance items as they reach their end of use. It is recommended that maintenance items be replaced when the end of use warnings appear on the Control Panel to avoid untimely image quality problems.
Replacing the Laser Print Cartridge Drum shutter Replacing the Laser Print Cartridge When the laser print cartridge runs low on toner, the printer’s Control Panel display will prompt you to replace the cartridge. This is a simple procedure, described on the following pages.
Replacing the Laser Print Cartridge User Guide To replace the laser print cartridge, follow these steps: Open the top cover. Lift out the used cartridge. Wrap the used cartridge in its original packing and return it as per directions in the packaging. Remove a new cartridge from its packing and shake the cartridge seven to eight times, as shown, to free the toner.
Replacing the Laser Print Cartridge Place the cartridge on a flat surface, press it down with one hand and with the other grasp the end tab of the sealing tape and pull the tape straight out horizontally. If pulled at an angle, the tape may break. After pulling out the tape, do not shake the cartridge or subject it to shocks.
Replacing Maintenance Kit Items Replacing Maintenance Kit Items User Guide The Maintenance Kit includes the Bias Transfer Roller and the Fuser, which are internal printer components that require replacement from time to time. As these are more complex tasks that are not routinely performed, the procedures are provided in the System Administrator Guide on your product CD.
Troubleshooting Before You Begin Troubleshooting ... 5-2 Error Messages ... 5-4 Paper Jams ... 5-5 What Causes a Paper Jam? ... 5-5 Paper Jam Messages ... 5-5 Paper Jam While Feeding through Duplex Module ... 5-7 Paper Jam While Exiting to Standard Output Bin ... 5-8 Paper Jam While Feeding to Offset Catch Tray ...
Before You Begin Troubleshooting Before You Begin Troubleshooting User Guide If it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance issues. Do not use tools or sharp objects to clear paper jams since this may damage the printer.
Before You Begin Troubleshooting Hardware • Is the printer plugged in? • Is the printer switched on? Software • Is the correct printer driver installed and selected for your printer configuration? Printer Maintenance An improperly seated tray or an open cover will prevent printing.
Error Messages Error Messages User Guide Your printer displays messages on the Control Panel when operator intervention is required. There are two types of message that require action: • Printer fault messages are those that relate to printer shutdown, such as a paper jam. Action must be taken to resolve the fault.
Paper Jams Paper Jams Your printer has been designed to provide reliable, trouble-free operation. However, you may experience an occasional paper jam. When the printer detects a misfeed or a paper jam, it stops printing and displays a Control Panel message. After you clear the paper jam, the printer will resume operation to complete the print job.
Paper Jams Table 5.1 Paper jam messages Message A paper jam has occurred at the duplex unit. Duplex Jam- ACTION: Refer to “Paper Jam While Feeding through Duplex Module” Open Rear Cover A paper jam has occurred at the exit path to the output bin. Exit Jam- Open ACTION: Refer to “Paper Jam While Exiting to Standard Output Bin”...
Paper Jam While Feeding through Duplex Module Control Panel Message Duplex Jam- Open Rear Cover Clear Paper Path Close Covers Follow these steps to clear the jam. Corrective Action Open the rear cover. Check and carefully pull out any jammed paper. Close the rear cover.
Paper Jams Paper Jam While Exiting to Standard Output Bin Control Panel Message Exit Jam- Open Rear & Top Cover Remove PrintCart Clear Paper Path User Guide Follow these steps to clear the jam. Corrective Action Open the rear cover. Open the top cover all the way to the back until it stops.
Control Panel Message Corrective Action Reinstall the cartridge, inserting its two projecting parts into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. Close the top cover. Close the rear cover. Check the Control Panel display. If the jam has been cleared and all covers are closed, the Control Panel will display...
Paper Jams Paper Jam While Feeding to Offset Catch Tray Control Panel Message Offset Jam- Open Rear Cover Open Offset Door Clear Paper Path 5-10 User Guide Follow these steps to clear the jam. Corrective Action Open the rear cover. Open the Offset Catch Tray’s rear cover.
Control Panel Message Corrective Action Close the Offset Catch Tray’s rear cover. Close the printer’s rear cover. Check the Control Panel display. If the jam has been cleared and all covers are closed, the Control Panel will display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer.
Paper Jams Paper Jam While Feeding from Tray 1 Control Panel Message Tray 1 Jam Open Tray 1 Lift/Extend MBF Open Top Cover 5-12 User Guide Follow these steps to clear the jam. Corrective Action Pull Tray 1 completely out of the printer.
Control Panel Message Remove PrintCart Clear Paper Path Corrective Action Pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material.
Paper Jams Control Panel Message 5-14 User Guide Corrective Action Reinsert the multi bypass feeder tray. Hold both sides where indicated and push it straight back until it stops. Reinstall Tray 1. Check the Control Panel display. If the jam has been cleared and all covers are closed, the Control Panel will display Processing...
Paper Jam While Feeding from 2,000 Sheet Feeder Control Panel Message Tray 2 Jam- Open Tray 2 Tray 3 Jam- Open Tray 3 Follow these steps to clear a jam while feeding from the 2,000 sheet feeder installed either as Tray 2 or Tray 3. (Note: the illustrations below show a feeder installed as Tray 2, but the procedure is the same for a feeder installed as Tray 3.)
Paper Jams Control Panel Message Open Rear TrayDr Clear Paper Path 5-16 User Guide Corrective Action Open the feeder’s rear cover. Remove any jammed or wrinkled paper.
Control Panel Message Corrective Action Push back the feeder’s front door. Close the feeder’s rear cover. Check the Control Panel display. If the jam has been cleared and all covers are closed, the Control Panel will display Processing or Ready. If a paper jam message remains, there is still paper jammed in the printer.
Paper Jams Paper Jam While Feeding from 500 Sheet Feeder Control Panel Message Tray 2 Jam Open Tray 2 Tray 3 Jam Open Tray 3 5-18 User Guide Follow these steps to clear the jam while feeding from a 500 Sheet Feeder installed as Tray 2 or Tray 3. (Note: the illustrations below show one 500 Sheet Feeder installed, but the procedure is the same for a second feeder installed as Tray 3.)
Control Panel Message Corrective Action Remove any jammed paper. Check inside the printer and remove any jammed paper. Close the feeder’s rear cover. Chapter 5: Troubleshooting Paper Jams 5-19...
Paper Jams Control Panel Message Lift/Extend MBF Open Top Cover 5-20 User Guide Corrective Action Open the multi bypass feeder and extend it: Hold both sides where indicated and tilt it up slightly. Gently lift up and pull out towards you until it stops. Open the top cover all the way to the back until it stops.
Control Panel Message Remove PrintCart Clear Paper Path Close Covers Corrective Action Pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material.
Paper Jams Control Panel Message Insert MBF Insert Tray 2 Insert Tray 3 5-22 User Guide Corrective Action Reinsert the multi bypass feeder tray. Hold both sides where indicated and push it straight back until it stops. Reinstall all paper trays. Check the Control Panel display.
Paper Jam While Printing Control Panel Message Paper Jam- Open Top Cover Lift/Extend MBF Lift/Extend MBF Remove All Paper Follow these steps to clear the jam. Corrective Action Open the top cover all the way to the back until it stops. Open the multi bypass feeder and extend it: Hold both sides where...
Paper Jams Control Panel Message Remove PrintCart Clear Paper Path 5-24 User Guide Corrective Action Pull out the laser print cartridge and set it down on a flat surface. To prevent stains, place the cartridge on a surface covered with old newspaper or some other disposable material.
Control Panel Message Insert MBF Manual Feed Close Covers Corrective Action Reinsert the multi bypass feeder tray. If it was extended, hold both sides where indicated and push it straight back until it stops. Reload the multi bypass feeder. Close the top cover. Check the Control Panel display.
Paper Jams Paper Jam Because of Mismatch between Expected and Actual Size Fed Control Panel Message Paper Size Jam- Open Rear Cover Clear Paper Path 5-26 User Guide Follow these steps to clear the jam. Corrective Action Open the rear cover. Load any tray with the size needed for the job printing.
Solving Printing Problems Table 5.2 Printer Operation Problems Problem Action The printer will not print • Check with your network administrator to see that the printer is powered up, at all, or a file sent from connected to the network and that the network is operational. the client/server will not •...
Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem Action A printed page does not • Make certain that the software application you are using to create your print look as expected. job is configured properly. Refer to your software documentation. •...
Table 5.2 Printer Operation Problems (continued) Problem Action PostScript commands • Make certain that the software application you are using to create your job is are printed instead of configured properly. Refer to your software documentation. the PostScript job. • The job sent to the printer might have included an incorrect header, and therefore, not have indicated that a PostScript job was being sent.
Solving Printing Problems Table 5.2 Printer Operation Problems (continued) Problem Action A PostScript or PCL job • Check that you are using the correct PostScript or PCL printer driver. fails to print. • For a PostScript job, set the PS Errors item in the PostScript Menu to resend the job.
Solving Print Quality Problems Table 5.3 Print Quality Problems Problem Possible Cause(s) Light/faint prints Draft Mode. Overall image is lighter Toner level low/empty. than normal. Damp paper stock. If you have any problems with your printer’s printed output, refer to Table 5.3 for suggested remedies. The cases listed in Table 5.3 are probable cases only, and may not represent all of the possible cases which may occur under actual operating conditions.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Blank Prints If just installed, the laser print cartridge insert (tape) may still be Entire printed page is in place. blank with no visible print. Multiple sheets are being fed from the paper tray at the same time.
Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Spot deletions Damp paper stock. Areas of the print are Defective laser print cartridge, or extremely light or the cartridge is at its end of life. missing. Vertical line deletions Laser print cartridge not installed correctly Localized print deletions forming narrow lines...
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Horizontal line Defective paper stock, creases, deletions folds, etc. Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement. Vertical dark streaks Defective laser print cartridge, or the cartridge is at its end of life.
Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Repetitive horizontal Contaminated paper path. dark streaks Black lines running Defective laser print cartridge, or across the page the cartridge is at its end of life. perpendicular to the direction of paper movement.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Unfused or partially Damp paper stock. fused image Heavy or unusual paper stock. The printed image is not fully fused to the paper Defective Fuser. and easily rubs off. Poor paper condition.
Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Blurred prints Poor paper condition. Image is blurred at the Paper is damp. edges Poor paper condition. Random deletions Random light areas and Paper is damp. deletions. Solving Print Quality Problems Corrective Action(s) Inspect/replace the paper stock.
Solving Print Quality Problems Table 5.3 Print Quality Problems (continued) Problem Possible Cause(s) Grainy Graphics The printer tried to print a complex graphic image with A graphic image is inadequate memory. coarse or grainy (like a brick or checkerboard pattern) rather than a smooth halftone.
Additional Sources of Troubleshooting Assistance Additional Sources of Troubleshooting Assistance If you encounter an error message, problem, or print defect that you are unable to correct by using your User Guide or the On-Line Help system, you may need to contact your System Administrator or refer to the System Administrator Guide on the Product CD.
Additional Sources of Troubleshooting Assistance 5-40 User Guide...
Printer Specifications Printer Specifications Rated Print Speed Image Resolution Processor Maximum Monthly Duty Cycle Nominal Voltage Nominal Frequency Power Consumption Noise Level Temperature Relative Humidity Dimensions Weight Memory Capacity User Guide 20 ppm 28 ppm True 1200 dpi (half speed) 1200 dpi Image Quality 600 dpi 300 dpi (PCL5e)
Printer Specifications • 500-sheet Standard Input Tray Standard Features • 150-sheet Multi Bypass Feeder • 500-sheet Standard Face-down Output Bin • IEEE 1284 Bidirectional Parallel Interface • USB Interface • CentreWare Administration Software • Unidirectional Windows Drivers • Internet Printer Administration Embedded HTTP Server •...
FCC Notices…USA FCC Notices…USA Radio Frequency User Guide This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manuals, may cause interference with radio communications. The equipment, in its base configurations (See the Caution Statement on page B-3.), has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules, which are designed to provide reasonable...
FCC Notices…USA The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Certifications…Canadian Certifications…Canadian 60 HZ, 115V User Guide The equipment is listed by the Underwriters Laboratories, UL 1950, certified by Canadian Standards Association, CSA22.2, No. 950...
European Markets European Markets The CE marking applied to this product symbolises Xerox Ltd Declaration of Conformity with the following applicable Directives of the European Union. Council Directive 73/23/EC amended by Council Directive 93/68/EC, on the harmonisation of the laws of the Member States related to equipment designated for use within certain voltage limits.
European Markets User Guide WARNING (Class A products according to EN55022) This is a Class A product. In a domestic environment, this product may cause radio interference in which case, the user may be required to take adequate measures. WARNING (Immunity) In order to allow this product to operate in proximity to Industrial, Scientific, and Medical (ISM) equipment, the external radiation from the ISM equipment may have to...
European Markets EN55022 Configuration Specification Base Printer EN55022-B Base Printer with Token Ring EN55022-A Appendix B: Notices and Certifications...
Safety Extra Low Voltage Safety Approval User Guide The printer’s printing system is in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Safety Extra Low Voltage (SELV) circuits for connection to customer-owned devices and networks. Additions of customer-owned or third-party accessories attached to the system must meet or exceed the requirements listed above.
However, the memory upgrade kit instructions are included in this appendix because they are not included with the memory kits. To order any of the equipment listed below, see the separate Supplies/Options Guide or call your authorized Xerox reseller.
Table C.1 Optional Equipment Optional Kits Hard Drive 500 sheet feeder with option of A3/Ledger size tray or A4/Letter size tray 2,000 Sheet Feeder Offset Catch Tray Duplex Unit Ethernet 10Base2 Card Token Ring Card Serial Card Allows for secure job and proof job printing, storage of fonts and overlays, and increases the productivity of multiple-page jobs via electronic pre-collation.
Optional Equipment Table C.1 Optional Equipment (continued) Optional Kits Memory (DIMMs) Flash Memory (DIMMs) User Guide Increases the font capability and enhances the speed of data transfer and complex page processing. Memory kits are available in three configurations, packaged in single units each: - 64 MB - 32 MB...
Index A3 size paper Dimensions • Supported trays/ bins • A4 size paper Dimensions • Supported trays/ bins • A5 size paper Dimensions • Supported trays/ bins • A6 size paper Dimensions • Supported trays/ bins • B4-JIS size paper Dimensions •...