Enterprise printing system lcds print description language (498 pages)
Summary of Contents for Xerox DocuPrint Network Laser Printers
Page 1
The Xerox DocuPrint Network Laser Printers Technical Information Guide VERSION 4.0.2...
Page 2
XEROX®, The Document Company®, the stylized X, and DocuPrint are trademarks of Xerox Corporation or its subsidiaries. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated.
Contents Chapter 1 Chapter 2 Contents ... 3 Introduction ... 1-1 Document Introduction... 1-2 Purpose of this Section... 1-2 Objective ... 1-2 Requirements ... 1-2 How Can I Print This? ... 1-3 Other Information Resources... 1-4 How Do I Proceed? ... 1-5 First Time Printer Setup...
Page 4
Setting from Windows or Unix Operating Systems... 2-20 Print the Configuration Sheet ... 2-21 To print the Configuration Sheet from the Control Panel: 2-21 To Print the Configuration Sheet from the Xerox CentreDirect External Print Server (External Ethernet Adapter) ... 2-22 Resetting the Printer ... 2-23 To Reset your printer from the Control Panel:...
Page 5
Overview ... 4-3 Objective ... 4-3 Requirements ... 4-3 Windows 95/98 Peer-to-Peer Network (NetBEUI) ... 4-4 For DocuPrint Networked Printers ... 4-4 Quick Install Steps 4-4 For CentreDirect External Print Server (External Ethernet Adapter) Quick Install Steps 4-7 Windows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP)... 4-11 Requirements ...
Page 6
Chapter 6 Chapter 7 DocuPrint Technical Information Guide Objective ... 5-2 Requirements ... 5-2 Quick Step Overview... 5-3 Macintosh Driver Installation ... 5-4 Requirements ... 5-4 Driver Installation for Macintosh System 7.0+... 5-4 Step-by-Step Setup (AppleTalk) ... 5-5 Configuring EtherTalk at the Control Panel 5-5 Selecting the Printer from the Chooser 5-6 Macintosh Troubleshooting ...
Page 7
OS/2 Quick Check ... 7-8 TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0... 7-9 OS/2 Troubleshooting Step-by-Step ... 7-9 OS/2 Warp V 4.0, OS/2 Warp V 3.0 (all versions), Warp Server, LAN Server 4.0, & Warp Connect using TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0 7-9 CentreWare DP and CentreWare MC ...
Page 8
Reset nvram to factory defaults:... A-12 ... Print ASCII test page:A-12 Print Postscript test page: ... A-12 ... A-12 ... A-12 DocuPrint Technical Information Guide...
Introduction Document Introduction ... 1-2 Purpose of this Section ... 1-2 Objective ... 1-2 Requirements ... 1-2 How Can I Print This? ... 1-3 Other Information Resources ... 1-4 How Do I Proceed? ... 1-5 First Time Printer Setup ... 1-5 Configuration of an Existing Printer ...
To correctly install and configure your printer based on the information in this document you will need: • A DocuPrint network printer or a printer with a Xerox CentreDirect External Print Server (External Ethernet Adapter). • A Windows, Macintosh, UNIX or OS/2 workstation with appropriate operating system software installed.
How Can I Print This? How Can I Print This? Printing this TIG in hard copy form must be accomplished with the Print command in the File drop-down menu of Adobe Acrobat Reader. To print, simply click your mouse on the File drop-down menu and select Print.
• The CentreWare DP User Guide explains how to install and use CentreWare DP Services to install, connect, and configure Xerox printers on a network. • The CentreWare for Unix Systems and TTY User Guides provide an experienced System Administrator...
How Do I Proceed? First Time Printer Setup Configuration of an Existing Printer Chapter 2: Connecting to Your Network instruction on connecting your printer to the network. Chapter 3: Novell NetWare Setup Installation and Troubleshooting information for NetWare versions 3.1X, 4.X and 5.0. Chapter 4: Windows / Peer-to-Peer Network Setup contains Software Installation and Troubleshooting information for the various Windows versions.
Page 14
How Do I Proceed? DocuPrint Technical Information Guide...
Connecting to Your Network Overview ... 2-3 Objective ... 2-3 Requirements ... 2-3 Organization ... 2-4 Quick Steps For Connection & Setup ... 2-5 Set An IP Address ... 2-6 Static Addressing ... 2-7 Dynamic Addressing (RARP/BOOTP) ... 2-13 Dynamic Addressing (DHCP) ... 2-14 Setting a SUBNET MASK at the Control Panel ...
Page 16
Connecting to Your Network DocuPrint Technical Information Guide DIP Switch settings for your CentreDirect External Print Server (External Ethernet Adapter) ... 2-25 Where do I go from here? ... 2-26...
Overview Objective Requirements The purpose of this Connection & Setup chapter is to outline the physical connection and configuration of your DocuPrint printer for use on a network. This task would ordinarily be performed by an experienced System Administrator. The objective of this chapter is to enable you to: •...
Overview Organization DocuPrint Technical Information Guide This chapter contains the following sections: • “Quick Steps For Connection & Setup” (page 2-5) provides the experienced System Administrator with enough information to quickly connect the printer to the network. • “Set An IP Address” (page 2-6) steps for connecting the printer to a TCP/IP network.
Quick Steps For Connection & Setup Quick Steps For Connection & Setup Quick Steps for printer connection and setup, for use by the experienced System Administrator, are provided within this section. Quick Steps common to virtually all platforms include: 1. Install cabling to link the Network Interface to your network.
Set An IP Address Set An IP Address DocuPrint Technical Information Guide Your DocuPrint printer can be set up on a variety of TCP/ IP networks. There are several ways in which your printer can be assigned a TCP/IP address depending on your network.
The address can be set at the control panel or by using ARP and telnet commands. If you use the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to set a Static IP Address.
Page 22
Set An IP Address DocuPrint Technical Information Guide Press Value Up or Value Down. You will see: I P A d d r e s s x x x . x x x . x x x . x x x Press Value Up or Value Down to change the value of the character above the cursor.
Setting from Windows Operating Systems Perform these steps to enter the IP Address using ARP and telnet from a Windows OS. Some DocuPrint network printers do not support telnet. For these printers, enter the IP address from the Control Panel as described in the previous section.
Page 24
When the Xerox CentreDirect External Print Server (External Ethernet Adapter) acquires an IP Address, the SYS LED blinks once per second. If the IP Address is not set the SYSLED blinks...
"0040C800012B" and the host name was Alpha you would type: arp -s alpha 0:40:C8:0:1:2B The Ethernet Address can be found on the Configuration Sheet. If you are using a Xerox CentreDirect External Print Server (External Ethernet Adapter) the Ethernet Address can be found on a label located on the bottom of the CentreDirect.
Page 26
When the Xerox CentreDirect External Print Server (External Ethernet Adapter) acquires an IP Address, the SYS LED blinks once per second. If the IP Address is not set the SYSLED blinks...
IP address to be assigned by the RARP/BOOTP server (this time may vary depending on network traffic). If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, make sure the Adapter is powered on in addition to the printer.
IP address to be assigned by the DHCP server (this time may vary depending on network traffic). If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, make sure the Adapter is powered on in addition to the printer.
Network) you may restrict user access by setting a Subnet Mask. If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to set a subnet mask.
Page 30
Setting a SUBNET MASK at the Control Panel Setting from Windows or Unix Operating Systems 2-16 DocuPrint Technical Information Guide When you have completed setting the IP address, press Enter. You will see: E t h e r n e t M e n u S u b n e t M a s k Press On Line.
To enable or disable the AppSocket protocol, perform the following steps: If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to enable AppSocket.
Page 32
Setting up APPSOCKET Setting from Windows or Unix Operating Systems 2-18 DocuPrint Technical Information Guide Perform these steps to enable or disable AppSocket using telnet from a Windows or Unix OS. Some DocuPrint network printers do not support telnet. For these printers, change the AppSocket setting from the Control Panel as described in the previous section.
Setting DEFAULT GATEWAY at the Control Panel Setting DEFAULT GATEWAY at the Control Panel If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to set a default gateway.
Setting DEFAULT GATEWAY at the Control Panel Setting from Windows or Unix Operating Systems 2-20 DocuPrint Technical Information Guide Perform these steps to enter the Default Gateway using telnet from a Windows or Unix OS. Some DocuPrint network printers do not support telnet. For these printers, enter the Default Gateway from the Control Panel as described in the previous section.
DocuPrint printer. The default settings will enable all ports, which will be suitable for most applications. If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to print a Configuration Sheet that contains the Adapter’s current...
Wait 5 seconds and plug the power cord into the Adapter. The Adapter will print a Configuration Sheet after approximately 15 seconds Male sure that the Xerox CentreDirect External Print Server (External Ethernet Adapter) is attached to the printer. If a Configuration Sheet does not print, Make sure that the DIP switches are in the proper position.
CentreDirect External Print Server (External Ethernet Adapter) If you are using the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, you cannot use the control panel to reset the printer. Press Menu Up or Menu Down until you see:...
Resetting the Printer To Reset your CentreDirect External Print Server (External Ethernet Adapter) to factory defaults 2-24 DocuPrint Technical Information Guide Set the DIP switches that are located on the rear of the CentreDirect External Print Server (External Ethernet Adapter) to D1 in the down position and D2 in the down position.
Where do I go from here? Where do I go from here? 2-26 DocuPrint Technical Information Guide The information provided in this chapter enabled you to connect your printer to your network. Retain the Configuration Sheet you printed as a reference to the network configuration of your printer.
SUPERVISOR or ADMIN privileges. • The DocuPrint Network printer or your printer with a Xerox CentreDirect External Print Server (External Ethernet Adapter) installed, together with appropriate cabling to link the printer to your network.
NetWare 3.1X Print Server Setup NetWare 4.X/5.0 (NDS) Print Server Setup NetWare 3.1X Print Server Setup NetWare 4.X/5.0 (NDS) Print Server Setup Setup with CentreWare DP Advanced Setup in Bindery Mode or for NDS (NetWare Directory Services) Network The DocuPrint printer defaults will, in most cases, enable connection to Novell NetWare without adjustment.
Services ™ DocuPrint Technical Information Guide In order to access Xerox printers in this environment you will need the Xerox Gateway software installed on your system. The latest version of the Xerox Gateway Software is available on the Xerox Web site, Instruction are available on the web site on how to install your printer for use with NDPS.
NetWare Troubleshooting Requirements Troubleshooting for the Windows-based PC consists of both hardware and software procedures. The steps in each of these procedures should eliminate cabling, communication, and connection problems associated with direct-connected ports. Complete one of these procedures (based on the type of port being used), then run a test print from your software application.
DocuPrint Technical Information Guide Verify that the printer is plugged in, turned on, and connected to an active network. If you use the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect your printer to the network, ensure that it is plugged in and connected to the printer’s parallel...
Novell NetWare The steps in this procedure should eliminate cabling, communication, and connection problems associated Troubleshooting with network connected printers. Step-by-Step The steps are divided into two groups: • Hardware Step-by-Step • Software Step-by-Step Software Step-by-Step assumes that you are connected to a Novell NetWare network with a Windows OS loaded on the client workstation.
Page 48
NetWare Troubleshooting DocuPrint Technical Information Guide Review the Connectivity Settings and check for these things: • NetWare is enabled. • Frame Type matches the frame type of the desired fileserver. To determine your NetWare IPX frame type, type config at the Novell console screen. On large networks, using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.
Novell NetWare Software Step-by-Step Verify that CentreWare DP and a DocuPrint printer driver have been loaded on the workstation. • In Windows 95/98, WindowsNT 4.0 or Windows 2000, double click on My Computer (you may have changed this name). Open the Printers folder to verify that there is an entry for the type of printer you installed.
Page 50
NetWare Troubleshooting 3-10 DocuPrint Technical Information Guide With the printer still selected, select the Printer drop-down menu and highlight the Advanced Setup entry. Under this menu will be a sub-menu for NetWare. Select this option. When the Advanced Setup dialog appears, verify the information contained on this screen against the information contained on the Configuration Sheet.
Page 51
If any changes are made, reset the printer from the Control Panel or if connected to the network with a Xerox External Ethernet Adapter, cycle the power to the Adapter off and on and allow two minutes for the printer to reattach to the desired fileserver.
Page 52
NetWare Troubleshooting 3-12 DocuPrint Technical Information Guide...
Windows / Peer-to-Peer Network Setup Overview ... 4-3 Objective ... 4-3 Requirements ... 4-3 Windows 95/98 Peer-to-Peer Network (NetBEUI) ... 4-4 For DocuPrint Networked Printers ... 4-4 For CentreDirect External Print Server (External Ethernet Adapter) Windows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP) .. 4-11 Requirements ...
Page 54
Windows / Peer-to-Peer Network Setup DocuPrint Technical Information Guide Quick Check For CentreDirect External Print Server (External Ethernet Adapter) (NetBEUI) ... 4-22 Windows 95/98 Troubleshooting for DocuPrint Network Printers 4-23 Windows 95/98 For CentreDirect External Print Server (Exter- nal Ethernet Adapter) (NetBEUI) ... 4-25 Windows NT 4.0 Troubleshooting (TCP/IP) ...
Overview Objective Requirements The purpose of this chapter is to provide detailed information on Software Installation, Initial Testing, and Troubleshooting (if required) for the setup of your DocuPrint printer operating under the various Windows versions. This task would ordinarily be performed by an experienced System Administrator.
Windows 95/98 Peer-to-Peer Network (NetBEUI) Windows 95/98 Peer-to-Peer Network (NetBEUI) For DocuPrint Networked Printers DocuPrint Technical Information Guide Quick Install Steps Load your DocuPrint CD-ROM. Run the CD Navigator on your DocuPrint CD-ROM (run setup32.exe). Select your language. Select “Install Printer Drivers.”...
Page 57
If you wish to view the ReadMe file click Yes, otherwise click No. When your system restarts find the DLL Tool program group and double-click the Xerox DLL Config icon. The Configuration Option screen appears. Choose Add Xerox Printer Queue and click Next>.
Page 58
Windows 95/98 Peer-to-Peer Network (NetBEUI) DocuPrint Technical Information Guide A new screen entitled Adding a New Queue will appear. Enter the desired printer port name and click Next>. An information screen will appear. Note the port name displayed. It should contain the logical drive name and path of the location your spool directory.
Windows 95/98 Peer-to-Peer Network (NetBEUI) For CentreDirect External Print Server (External Ethernet Adapter) You must have NetBEUI protocol loaded on your Windows 95/ 98 workstation (see your Windows documentation for help in loading this protocol). Quick Install Steps In order to find your CentreDirect External Print Server (External Ethernet Adapter), it must have a NetBEUI group name that matches a valid group in your network.
Page 60
Windows 95/98 Peer-to-Peer Network (NetBEUI) DocuPrint Technical Information Guide To change the group name in a NetBEUI-only network: Load the Printer Management Software CD-ROM. Copy showprn.exe and nbmon.exe to your Windows directory from the Printer Management Software CD. The path is: <CD drive>:\INSTAL\UTILITY\NETBIOS Open a DOS shell and type showprn.exe.
Page 61
Windows 95/98 Peer-to-Peer Network (NetBEUI) Type yes to confirm the monitor session. Type n to select network settings from the option list. Type m tot select Microsoft Networking settings from the network setting option list. Type y to modify the current settings. Type y to modify the group name.
Page 62
Windows 95/98 Peer-to-Peer Network (NetBEUI) 4-10 DocuPrint Technical Information Guide Windows 95/98 Users To connect to the CentreDirect External Print Server (External Ethernet Adapter): Open the Network Neighborhood. Find the computer named “XRXaaaaaa”. Open the CentreDirect External Print Server (External Ethernet Adapter) icon by double-clicking.
Windows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP) Requirements Step-by-Step Setup (Peer-to-Peer) Windows 95/98 Peer-to-peer Network (Peer-ro-Peer IPP) • A printer with appropriate cabling connected to your network. • A workstation with Windows 95/98 software and the Microsoft IPP Client for Windows 95/98 installed. The Microsoft IPP Client can ve down- loaded from the Microsoft Corporatio web site.
Windows NT 4.0 Network Windows NT 4.0 Network Introduction Preliminary Steps 4-12 DocuPrint Technical Information Guide Your printer can be installed on a Windows NT network using one of three methods: • TCP/IP protocol • DLC/LLC protocol • AppleTalk protocol The Preliminary Steps given below must be accomplished for all printers regardless of the protocol that is being used.
Quick Install Steps (TCP/IP Protocol) At the Desktop, right mouse click the Network Neighborhood icon and select Properties. Click on the Protocols TAB and verify that the TCP/IP protocol has been loaded. Select the Services TAB and verify that “Microsoft TCP/IP Printing”...
Page 66
Windows NT 4.0 Network 4-14 DocuPrint Technical Information Guide From the list that appears select LPR Port. Click New Port. This will open up the Add LPR compatible printer window. Type in the IP address of your printer and a printer name of up to 31 characters (no spaces) and select The Wizard will return you to the previous dialog.
Page 67
If the printer will not be shared, click Next>. To share the printer, enter a Share Name, check the share checkbox, then click Next>. At the next dialog it is recommended that you print a test page. Click Finish. Wait for the Test Print to print. A new dialog will ask for confirmation of the test print, click Yes.
Page 68
Windows NT 4.0 Network Quick Install Steps (DLC/LLC Protocol) 4-16 DocuPrint Technical Information Guide At the Desktop, right mouse click the Network Neighborhood icon and select Properties. Click on the Protocols TAB and verify that the DLC/LLC protocol has been loaded. If this software is not present, install it using the documentation provided by Microsoft.
Page 69
Insert the DocuPrint CD-ROM and click Have Disk. Click the Browse button and select the directory containing the Windows NT drivers. The path is <CDdrive>\instal\winnt40 Select the *.INF file then click Open. The Wizard will return you to the previous dialog. Verify the path and filename are correct and click OK.
Windows NT 4.0 Network Quick Install Steps (AppleTalk Protocol) 4-18 DocuPrint Technical Information Guide At the Desktop, right mouse click the Network Neighborhood icon and select Properties. Click on the Protocols TAB and verify that the AppleTalk protocol has been loaded. If this software is not present, install it using the documentation provided by Microsoft.
Page 71
Click the Browse button and select the directory containing the Windows NT drivers (<CD Drive>:\instal\winnt40) then click Open. Select the *.INF file then click OK. The Wizard will return you to the previous dialog. Verify the path and file name are correct and click OK. At the next dialog, enter a name for the printer and select whether you want that printer to be the default then click Next>.
Verify that the printer is plugged in, turned on, and connected to an active network. If you use the Xerox CentreDirect External Print Server (External Ethernet Adapter) to connect the printer to the network, ensure that is is plugged in and connected to the printer’s parallel port.
Page 73
Review the Configuration Sheet and check for these things: • NetWare is enabled. • Frame Type matches the frame type of the desired fileserver. To determine your NetWare IPX frame type, type config at the Novell console screen. On large networks using multiple IPX frame types, it is CRITICAL that the frame type be set correctly.
Quick Check For CentreDirect External Print Server (External Ethernet Adapter) (NetBEUI) 4-22 DocuPrint Technical Information Guide Make sure that the NetBEUI workgroup name set on the CentreDirect External Print Server is a valid workgroup on your network. The CentreDirect will not appear on the network if the workgroup name does not match a valid workgroup.
The Network dialog will appear. Select the Configuration tab. Check the list of installed network components for the following items: • Xerox Peer to Peer • Client for Microsoft networks • NetBEUI If you have elected to run CentreWare DP, make sure of the following: •...
Page 76
Windows Troubleshooting 4-24 DocuPrint Technical Information Guide If any of the above protocols or services were not installed, install any components necessary and restart the system. Once rebooted, select the Start button and Settings, then select the Printers folder. The printers window will appear.
Windows 95/98 For CentreDirect External Print Server (External Ethernet Adapter) (NetBEUI) In some network environments, it may be necessary to set NetBEUI as the default protocol. Right click on the Network Neighborhood icon on the desktop. Select Properties from the context menu. Select NetBEUI from the list of installed components.
Page 78
Windows Troubleshooting Windows NT 4.0 Troubleshooting (TCP/IP) 4-26 DocuPrint Technical Information Guide This troubleshooting section assumes: • You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network. • You have loaded a DocuPrint PCL or PostScript print driver.
Page 79
Sheet. If necessary reselect the TCP/IP number used for your printer. Start an application and send a print job to the printer. If printer still does not print contact Xerox Customer Support. Chapter 4: Windows / Peer-to-Peer Network Setup Windows Troubleshooting...
Page 80
Windows Troubleshooting Windows NT 4.0 Troubleshooting (DLC/LLC) 4-28 DocuPrint Technical Information Guide This troubleshooting section assumes: • You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network. • You have loaded a DocuPrint PCL or PostScript print driver.
If necessary reselect the correct name. Start an application and send a print job to the printer. If printer still does not print contact Xerox Customer Support. Chapter 4: Windows / Peer-to-Peer Network Setup...
Page 82
Windows Troubleshooting Windows NT 4.0 Troubleshooting (AppleTalk) 4-30 DocuPrint Technical Information Guide This troubleshooting section assumes: • You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network. • You have loaded a DocuPrint PCL or PostScript print driver.
Page 83
Verify that you have selected the correct driver for your printer. Right mouse click on the printer icon and select Properties. Select the Ports tab. Verify the AppleTalk name in the Print to the following port list. If necessary reselect the correct name. Start an application and send a print job to the printer.
Page 84
Windows Troubleshooting 4-32 DocuPrint Technical Information Guide...
Introduction Introduction Objective Requirements DocuPrint Technical Information Guide The purpose of this chapter is to provide detailed information on Software Installation, Configuration, Initial Testing, and Troubleshooting of the DocuPrint printer for use on your network. This task would ordinarily be performed by an experienced System Administrator.
Quick Step Overview Configure the DocuPrint printer for use on an EtherTalk network from the Control Panel (if necessary). See page 5-5 for step-by-step instructions. Install the DocuPrint Macintosh Driver per the instructions provided in the section Installation” (page 5-4) Select DocuPrint printer and zone (if used) in the Chooser.
Macintosh Driver Installation Macintosh Driver Installation Requirements Driver Installation for Macintosh System 7.0+ DocuPrint Technical Information Guide • A working knowledge of your Macintosh 7.0+ or higher operating system. • The DocuPrint CD. Insert the CD in your CD-ROM drive. Double click on the disk icon.
Step-by-Step Setup (AppleTalk) Configuring EtherTalk at the Control Panel To enable the EtherTalk protocol at the printer’s Control Panel, follow these steps: Press Menu Up or Menu Down until you see: Menus Ethernet Menu Press Item Up or Item Down until you see: Ethernet Menu ETalk Enable Press Value Up or Value Down.
Macintosh Driver Installation DocuPrint Technical Information Guide Selecting the Printer from the Chooser Before continuing, make sure that the software included with your customer documentation set has been loaded into each Macintosh computer that will be sending jobs to the DocuPrint printer.
Page 91
FOR FIRST TIME INSTALLATIONS Highlight the PPD for your DocuPrint printer. Click Select. Configure your driver with the options installed on your printer. Step 16 Go to FOR RECONFIGURATION OF EXISTING PRINTERS Click on Select PPD. The window displays a list of PostScript printer description files.
Macintosh Troubleshooting Macintosh Troubleshooting Requirements Macintosh Quick Check DocuPrint Technical Information Guide The steps in this procedure should eliminate cabling, communication, and connection problems. Complete these steps, then run a test print from your software application. If the job prints, no further system troubleshooting will be necessary.
Page 93
From the Configuration Sheet, verify the Zone. If you have multiple zones on your network, be certain your printer is set to advertise in the desired zone. If you are still unable to print, contact Xerox Customer Service. Chapter 5: Macintosh Network Setup...
Page 94
5-10 DocuPrint Technical Information Guide...
Introduction Introduction DocuPrint Technical Information Guide For information about the connection and configuration of your printer in UNIX environments, refer to the following documentation also included on your Printer Management Software CD in the \doc\unix\ folder. For Solaris systems: • CentreWare for UNIX Systems User Guide For TTY: •...
Overview Overview Objective Requirements DocuPrint Technical Information Guide The purpose of this chapter is to outline the connection and configuration of your DocuPrint printer for use on your network. This task would ordinarily be performed by an experienced System Administrator. The objective of this chapter is to provide the required compatibility, configuration, print driver installation, and troubleshooting information to enable you to successfully...
Compatibility Network Operating Systems Required OS/2 FIXPACKS The DocuPrint printer has been tested in the following environments. • Warp Server V 4.0 (with TCP/IP installed) • Lan Server V 4.0 with TCP/IP for OS/2 V 2.1 • OS/2 Warp V 4.0 (Peer to Peer) (with TCP/IP installed) •...
Quick Step (OS/2 Warp Server V 4.0) Quick Step (OS/2 Warp Server V 4.0) Quick Install Setup DocuPrint Technical Information Guide To install and use your DocuPrint printer in an IBM Warp Server environment, you will need to perform several administrative tasks in order to install the printer and configure your server.
You may set a Static IP Address form the control panel if your printer has one. If you are connected to a network with a Xerox CentreDirect External Print Server (External Ethernet Adapter) then use ARP or NBMON Utility to set a Static IP Address.
Quick Step (OS/2 Warp Server V 4.0) Step-by-Step Setup for IBM TCP/IP for OS/2 DocuPrint Technical Information Guide TCP/IP Protocol Configuration Acquire two IP addresses for use on your server and your DocuPrint printer. Install TCP/IP for OS/2. Remember to open LAN Adapter and Protocol Support (LAPS/MPTS, etc.) and configure the TCP/IP protocol for your network adapter.
OS/2 Software Installation Installing the DocuPrint OS/2 Print Driver From your OS/2 desktop, use your mouse to double-click on Templates. Scroll, if necessary, until you see the Printer Template. Place the cursor over the Printer Template. Press and hold mouse button 2 to drag the Printer icon onto the desktop. When the Create a Printer screen appears, enter the desired printer name in the text box at the upper left corner of the screen.
OS/2 Troubleshooting OS/2 Troubleshooting Requirements OS/2 Quick Check DocuPrint Technical Information Guide This section contains OS/2 quick check and step-by-step troubleshooting procedures. • A workstation/server with the appropriate DocuPrint print driver installed. • A working knowledge of the operating system being used on your workstation.
TCP/IP for OS/2 versions 2.0, 3.0, 3.1, OS/2 Troubleshooting Step-by-Step Have you applied appropriate fixpacks, APARs (see Compatibility for required fixpacks)? If not, the proper fixpack must be applied. Make sure the OS/2 Spooler Print Priority is at the maximum value of 189 (lowering this value frees up memory resources but can have adverse affects on printing graphics).
Page 106
TCP/IP, domain, system administrator to confirm the correctness of all TCP/IP settings and configurations. If you are unable to print, call XEROX Customer Service. Create a test file with the name “sample.ps” by opening any word processor/text editor. Create a...
Introduction Introduction DocuPrint Technical Information Guide Xerox CentreWare DP provides an easy way for you to configure and check the status of network connected printers in IPX and TCP/IP environments. A CentreWare DP User Guide is provided in several languages on your Printer Management Software CD.
Internet Printer Services Overview ... 9-2 Requirements ... 9-2 Configure Your Web Browser ... 9-3 Additional information on Internet Services ... 9-4 Chapter 9: Internet Printer Services...
Default Gateway parameters if your printer is on an inter-network with more than 1 segment. These parameters are optional if you are not communicating to your printer over a WAN. The Xerox CentreDirect External Print Server (External Ethernet Adapter) does not include an integrated Web Server.
Configure Your Web Browser This procedure will configure your web browser software to connect to your printer on the network. Chapter 2: Connecting to Your Consult the section Network “Set An IP Address” (page 2-6) your printer a TCP/IP address. Perform the steps in the section Configuration Sheet”...
Additional information on Internet Services Additional information on Internet Services DocuPrint Technical Information Guide The most common uses of Internet Services are sending print jobs, and monitoring consumables (toners, developers, paper). Detailed information on to use this feature can be found in the CentreWare Internet Services User Guide included on the Printer Management Software...
Introduction Introduction DocuPrint Technical Information Guide The menus listed in this section may be accessed via a telnet session or by using NBMON. They allow the parameters on the CentreDirect External Print Server to be set without using CentreWare DP.
Monitor Menu: Monitor Menu: --- Available commands --- C Configure console (for status monitoring) D Display summary configuration parameters E Display/set ethernet options F Flash firmware load enable/disable I Display/set IP Address L Limit monitor Network access by password N Network Protocols menu P Display/set parallel port parms and status R Reset the MicroPort S Display/set serial port parms...
Display/set ethernet options: Flash firmware load enable/disable: Display/set IP address: Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> E (note: Aux port is now set in the sockets section of the Network protocols menu) Link test is enabled Link test (disabled) (enabled) <enter> (don't change/continue) Link test is now enabled Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] -->...
Monitor Menu: Limit monitor network access by password: Network protocols menu: DocuPrint Technical Information Guide Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> L Network monitor password security currently Off Monitor Security (Off) (On/New Password) <enter> (don't change/continue) Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> N Network Protocols Menu A AppleTalk options H HP DLC options M Microsoft Windows print services options...
AppleTalk options: Command [A,H,M,N,S,T,X] --> A AppleTalk options: AppleTalk enabled AppleTalk Phase 2 Default zone name : dp_file_servers Parallel port: printer name: Xerox046B2F-par printer in chooser only if connected PostScript binary disabled delay before reset = 15 sec delay after reset = 45 sec Modify? , yes or no (y or n)?:n HP DLC options: Command [A,H,M,N,S,T,X] -->...
Monitor Menu: DocuPrint Technical Information Guide Microsoft Windows print services options: Command [A,H,M,N,S,T,X] --> M Microsoft Windows options: Microsoft Windows print services enabled Workgroup / Domain: WORKGROUP Machine Name: XRX046B2F Services: PARALLEL Description: parallel-port #1 Modify? , yes or no (y or n)?:n Netware options: Command [A,H,M,N,S,T,X] -->...
SNMP options: Command [A,H,M,N,S,T,X] --> s SNMP Options: Current SNMP Trap Hosts: 0.0.0.0 0.0.0.0 Get Community String is public Set Community String is private Modify ?, yes or no (y or n)?:n TCP/IP options: Command [A,H,M,N,S,T,X] --> t TCP/IP menu options (E) Engine options (ipaddress, rarp, bootp etc) (S) Socket Options (L) LPD Options...
Page 122
Monitor Menu: A-10 DocuPrint Technical Information Guide BOOTP enabled BOOTP request interval: 2 hours. DHCP enabled Subnet Mask: 255.255.252.0 Default Router: 13.231.36.1 Syslog Host: 0.0.0.0 Syslog Priority: 2 Modify? , yes or no (y or n)?:n Socket options: TCP Sockets (fpfilter) options: TCP Sockets (fpfilter) enabled Auxilliary parallel data port = 0 Modify? , yes or no (y or n)?:n...
Display/set parallel port parms and status: Appendix A: Telnet and NBMON command mode options Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> p Parallel port 1 status: (NOT_CONNECTED) Current Parallel port config: mode setup/strobe (us) console/test page bidirection Standard PostScript Parallel port mode: (Standard) (Fifo-ACK) (Fifo-BUSY) <enter>...
Monitor Menu: Reset nvram to factory defaults: Print ASCII test page: Print Postscript test page: A-12 DocuPrint Technical Information Guide Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> z Also reset IP address?, yes or no (y or n)?:y nvram reset to factory defaults Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> * Select port ( Change Parallel) <enter>...
Need help?
Do you have a question about the DocuPrint Network Laser Printers and is the answer not in the manual?
Questions and answers