Prerequisite System Administration; Current Day Input Window - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Call Volume/Agents Forecast Reports
Current Day Report
Prerequisite
System
Administration
Current Day Input
Window
You must have read permission for the Forecast subsystem and the
split/skill for which you are running the report.
You must have defined a current day configuration for the split/skill
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for which you are running a forecast.
The Forecast Manager must have run and generated the current
day forecast data before you can actually display the forecast.
For an accurate report, you should have at least 4 weeks of data
stored in the forecast input tables.
If you want to use seasonal trending, you must have at least 8
weeks of data in the forecast input tables.
To understand how CentreVu CMS generates forecast data,
Note
see Chapter 6, "How the Forecast System Generates Data."
To run a Current Day Forecast, you must fill in the Current Day Input
window (Figure 3-2).
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Figure 3-2: Current Day Input Window
CentreVu CMS R3V5 Forecast 585-215-825
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