Hypothetical Financial Report; Purpose - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Call Volume/Agents Forecast Reports

Hypothetical Financial Report

Hypothetical Financial Report

Purpose

Like the Hypothetical Forecast, the Hypothetical Financial Forecast lets
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you play with "what if . . ." scenarios, with the additional ability to forecast
call revenues, call handling costs, and the resulting profit margin. So, in
addition to running test forecasts based on data that you enter in the
hypothetical data table (via the Copy Historical Data and the Edit Values
windows), you can run those tests using various costs profiles.
See the "Copy Historical Data"
Note
Data" sections under "Hypothetical Data Forecast" for a
description of how to define hypothetical data.
* Optional. If you enter data manually, these Administrative
tasks are not necessary.
Figure 3-21: Hypothetical Financial Report Administration Overview
In addition, you can use the Hypothetical Financial Forecast to
experiment with and study the financial effects of call profiles and other
forecast inputs.
For a detailed explanation of how CentreVu CMS generates
Note
forecast data, see Chapter 6, "How the Forecast System
Generates Data."
CentreVu CMS R3V5 Forecast 585-215-825
and
Data Storage Allocation *
Call Handling Profile
Costs Profiles
Forecast Manager *
Hypothetical Data: Edit or Copy
Hypothetical Financial Report
"Edit and View Hypothetical
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