Field Descriptions - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Forecast Administration
Trunk Group Profile Administration

Field Descriptions

Trunk group(s):
2
Enter the number(s) or name(s) of the trunk group(s) whose blocking
objective you want to view, add, modify, or delete.
You can view and modify trunk group profiles only one trunk group at a
time.
When adding or deleting profiles, you can enter the following:
A range (for example, 18-24)
A series (for example, 18;24;32)
A series of ranges (for example, 18-24;32-40).
Blocking objective:
Enter a number from 0 to 100. This number tells CentreVu CMS, as a
percentage of time, how often you expect to have calls blocked from
reaching the ACD because all trunks are busy. This number is typically
small.
You may enter a decimal to specify percentages (for example, 1.25,
which means 1¼ percent).
CentreVu CMS R3V5 Forecast 585-215-825
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