Trunk Performance Report
General Information
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Trunk Performance Report
General Information
Guidelines for
the Trunk
Performance
Report
The Trunk Performance report estimates, at the busiest intervals in a
specified range of historical dates, what the usage rate and blocking
percentages were for the selected trunk group(s).
This report does not actually predict the number of trunks needed.
Note
The report also tells you, given the objective blocking percentage(s) specified
in the Trunk Group Profile window, how many trunks the trunk group(s) would
have needed during the busiest intervals to meet the objectives.
Figure 5-1: Trunk Performance Report Administration Overview
The Trunk Performance Report tells you, based on the number of calls in a
period of time in the past (usually a month), how many trunks in a trunk group
will maximize call handling efficiency.
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This report does not actually predict the number of trunks.
Note
To make its calculations, the Trunk Performance Report requires trunk group
data in which the number of trunks in the trunk group is the same for each
day. The number of trunks uses data that is found in the Stop date
(mm/dd/yy or -n: field. Therefore, you must have data (collected by the
Forecast Manager from historical trunk group tables in the forecast tables)
for the Stop date (mm/dd/yy or -n: you specify. Only data for dates
between your Start date (mm/dd/yy or -n: and your Stop date
(mm/dd/yy or -n: which has the same number of trunks are used in the
calculation.
CentreVu CMS R3V5 Forecast 585-215-825
Data Storage Allocation
Trunk Group Profile
Forecast Manager
Trunk Group Performance
5-1
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