Field/Action List Usage - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Forecast Administration
Call Handling Profiles Administration
Field/Action List
Usage
Field Descriptions
Add
To add a call handling profile, complete the Current profile: field
2
to assign the profile number, and select Add.
Copy
To copy the contents of another profile, select Copy.
Delete
To delete a profile, complete the Current profile: field, and select
Delete.
Find one/List all
To display the split/skill name(s) and a description(s) of the split/skill,
select Find one or List all.
Get contents
To define the call handling profile from scratch, select Get contents.
To modify a profile, complete the Current profile: field, and select
Get contents.
Current profile:
2
Enter the number, from 1 to 100, of the call handling profile you want to
view, add, modify, or delete.
Description:
Enter a description of the profile.
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