Call Volume/Agents Forecast Reports
Hypothetical Data
Edit Values Window
Field/Action List Usage
Field Description
To view hypothetical data, you must use the Edit Values window
3
(Figure
3-17).
Add
3
To add a hypothetical data entry, complete all the input fields and select
Add.
Delete
To delete a hypothetical data entry, complete all the input fields, and
select Delete.
Find one/List all
To display an existing hypothetical data entry, select Find one or
List all.
Modify
To modify an existing hypothetical data entry, do a Find one to bring
up the existing data, change data in the appropriate fields, and select
Modify.
Data point (1-4, 1 is most recent):
3
Enter a number from 1 to 4 to specify the data point whose data you
want to edit.
CentreVu CMS R3V5 Forecast 585-215-825
Figure 3-17: Edit Values Window
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