Example 1: Current Data Points - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Call management system release 3 version 5 forecast
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How the Forecast System Generates Data
Call Volume/Agents Forecast Reports
Example 1: Current
Data Points
Assume that today is 5/24/97 and you have entered the following
parameters for a report:
6
6/1/97 as the forecast date
1 as the number of days between historical data points
Current trending.
The current data points are determined as shown below.
S
M
4 5
11
12
18
19
25
26
= today
= current data points (C1 = 5/23, C2 = 5/22, etc.)
Figure 6-2: Current Data Points Example
CentreVu CMS R3V5 Forecast 585-215-825
MAY 1997
T
W
T
F
S
1
2
3
6
7
8
9
10
15
13
14
15
16
17
22
20
21
22
23
24
29
27
28
29
30
31
JUNE 1997
S
M
T
W
T
F
3
4
5
6
1 2
8
9
10
11
12
13
16
17
18
19
20
23
24
25
26
27
30
= forecast day
6-4
S
7
14
21
28

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