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Lucent Technologies CentreVu Custom Reports Manuals
Manuals and User Guides for Lucent Technologies CentreVu Custom Reports. We have
1
Lucent Technologies CentreVu Custom Reports manual available for free PDF download: User Manual
Lucent Technologies CentreVu Custom Reports User Manual (198 pages)
Call Management System
Brand:
Lucent Technologies
| Category:
Software
| Size: 1 MB
Table of Contents
Custom Reports
1
Issue
2
Table of Contents
3
Preface
7
General Information
7
Audience
7
Introduction
7
Organization and Use of this Document
8
Organization of Document
8
Use of Document
10
Conventions Used in this Document
11
Terminology
12
Related Documents
14
Centrevu CMS Publications
14
Other Useful Publications
15
Introduction to Centrevu CMS Custom Reports
17
General Information
17
Custom Reports and the Screen Painter
18
What Is a Custom Report
18
The Screen Painter
18
Tasks to Create a Custom Report
20
Reports that Cannot be Customized
22
Database Items Not in Standard Reports
23
How Centrevu CMS Stores and Retrieves Data
23
How Centrevu CMS Stores Data
23
How Centrevu CMS Retrieves Data
27
Getting Started
35
General Information
35
Defining a Report's Name, Access, and Type
36
Step 1: Access the Report Select Window
36
Step 2: Assign a Name to the Report
37
Step 3: Enter a Report Description
38
Step 4: Define the User ID
39
Step 5: Define Access to the Report
39
Step 6: Define the Report as Real-Time or Historical
40
Step 7: Save the Report Name
41
Changing a Report's Access or Description
42
Deleting a Custom Report
43
Using Screen Painter Editing Tools
45
Accessing the Screen Painter
45
Special Properties of the Screen Painter
46
Moving the Cursor on the Screen Painter
46
The Screen Painter Size
47
Scrolling the Screen Painter
48
Properties of Secondary Windows
48
Copying an Existing Report Design
48
Step 1: Access the Get Copy Window
50
Step 2: Enter a Report Name
50
Step 3: Enter a User ID
51
Step 4: Select a Report Type
51
Step 5: Verify the Report
51
Step 6: Copy the Report
51
Editing a Report with Blocks
52
Erasing a Block
53
Moving a Block
54
Copying a Block
57
Entering Report Text
57
Saving Your Work
58
Defining the Data for a Custom Report
59
Defining Fields for the Report Input Window
59
Step 1: Access the Define Input Window
60
Step 2: Define the Variable Name
60
Step 3: Enter a Field Prompt
62
Step 4: Define the Number of Field Columns and Rows
62
Step 5: Define the Field as Single Value or Range/List
62
Step 6: Provide a Default Value for the Field
63
Step 7: Select a Field Type
63
Input Fields that Allow Pattern Matching
65
Step 8: Associate an ACD with the Variable Field
66
Step 9: Save a Variable Input Field
67
Defining the Order in Which Input Fields Appear
68
Changing Report Input Fields
69
Defining Report Fields
69
What the X's, V's, and H's Mean in a Field
70
Step 1: Define the Position and Length of a Field
71
Step 2: Define the Field's Data Expression
72
Database Items
72
Constants
73
Calculations
74
Calculation Names
74
Aggregate Functions
76
Count(*)
78
Data from more than One Table
78
Step 3: Define the Table(S) for Calculation Names
79
Step 4: Justify Data in the Field
79
Step 5: Define the Field Format
80
Step 6: Save the Field Definition
85
Changing a Field Definition
85
Defining Bars in a Report
85
What the X's, V's, and H's Mean in a Bar
86
Step 1: Define the Position and Length of a Bar
86
Step 2: Define the Bar's Data Expression
88
Step 3: Define the Table(S) for Calculation Names
88
Step 4: Define the Bar Direction
88
Step 5: Define the Bar Scale
89
Step 6: Define the Maximum Graph Value
91
Step 7: Define the First Threshold
92
Step 8: Define the Second Threshold
92
Step 9: Select Normal or Reversed Thresholds
93
Step 10: Save the Bar Definition
94
Changing a Bar Definition
94
Defining the Rows of Data for a Report
95
Step 1: Access the Row Search Window
95
Step 2: List the Report Input Variables
96
Step 3: Select a Row Search ID
97
Step 4: Select Tables
97
Step 5: Select Rows in the Table(S)
100
Basic "Where" Clause
100
Where" Clause with Variable
102
Multiple "Where" Clauses
102
Where" Clause with a Range/List Variable
103
Where" Clause for Selecting Rows from an ACD
103
Where" Clause for Excluding Rows of Data
103
Step 6: Select a Field/Bar Type
104
Step 7: Select a Sort Type
106
Step 8: Select a Sort Order for Data
107
Step 9: Save Your Row Search Conditions
109
Assign a Row Search ID to Report Field(S) and Bar(S)
109
Changing Row Search Conditions
113
Changing the Row Search-Field Assignment(S)
114
Defining Fields to Show Run Time/Date and User Inputs
114
Step 1: Access the Variable/Time/Date Window
115
Step 2: Define the Display Type and Format
115
Step 3: Save the Var/Date/Time Field
118
Saving Your Work
118
Completing Your Custom Report
119
Highlighting Fields
119
Defining Stationary (No-Scroll) Areas
122
Changing a No-Scroll Area
124
Saving the Report Design
125
Testing the Report Design
126
Test Design Error Messages
128
Phase 1 Error Messages
128
Phase 2 Historical Error Codes
132
Phase 2 Real-Time Error Codes
137
Running Custom Reports
138
Advanced Report Design
141
Creating a Custom Data Table
141
Step 1: Access the Centrevu CMS Database in INFORMIX
143
Step 2: Build the Table
144
Step 3: Add Data to the Table
151
Modifying a Table
154
Adding a Column
154
Changing a Column
154
Deleting a Column
154
Changing Data in a Table
156
Adding Rows of Data to a Table
156
Changing Rows of Data in a Table
157
Deleting Rows of Data from a Table
157
Including Forecast Data in a Custom Report
158
Including Exceptions Data in a Custom Report
161
Selecting Rows from more than One Table
165
Alternative Row Search Conditions
169
Selecting Rows Based on a Range of Values
169
Using Apostrophes for some Database Item Values
170
Using
171
String-Value Database Items
171
Using String-Value Database Items
171
Other Available Formats for "Where" Clauses
172
Repeating Aggregate Function Values
173
Database Items and Calculations
177
General Information
178
Glossary
179
Index
182
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