Forecast Manager Administration; Purpose - Lucent Technologies CentreVu Release 3 Version 5 Forecast User Manual

Call management system release 3 version 5 forecast

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Forecast Administration

Forecast Manager Administration

You run the Forecast Manager to collect data from the CentreVu CMS

historical tables and to put the data in the forecast input tables. See

Figure

2-12. CentreVu CMS can then use the data to generate forecasts.

Figure 2-11

illustrates the process of collecting input data for forecasts.

Figure 2-11: Collecting Forecast Input Data

You must run the Forecast Manager to collect split/skill data for at

Note

least 28 days before you can get reliable split/skill forecasts. The

Forecast Manager must collect trunk group data for at least 35

days before you can get reliable Trunk Performance reports.

You can also set the Forecast Manager to generate current day forecast

data and store the data in the Current Day Forecast tables in the

CentreVu CMS database. This storage offers two benefits:

CentreVu CMS can include current day forecast data alongside

historical data in the standard Split/Skill Forecast Summary report.

You can include current day forecast data in a custom report. Use

the Forecast Manager to calculate the Current Day Forecasts.

CentreVu CMS R3V5 Forecast 585-215-825

2-28

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