Paradyne COMSPHERE 3610 Operator's Manual page 215

Message Notify NMS
DBM:NoDialTone
DBM:No Ringing
DBM:
NotConnected
DBM:ProtoErr nn
DBM:
RateMismatch
DBM:SecurityFail
1
If Yes, an error message is reported to the NMS if the NMS initiated the Dial command.
3610-A2-GB91-90
Table C-9
Point-to-Point Dial Backup Error Messages
1
Condition
Yes No dial tone received from
the network.
No DBM is not getting ringback
from the other end.
No Call attempt failed for
unspecified reasons.
No Protocol error ( nn is the error
number) by the 2-wire
Switched 56 DBM.
Yes The rate in the calling and
called DBM or modem are
not compatible.
No Passwords in calling and
called DBM do not match.
Diagnostic Control Panel Messages Reference
(2 of 2)
Check the PSTN or switched 56 kbps
connections. If conditions are good and
no problem is found, call telephone
company and report the problem.
Look for line problems. If conditions are
good and no problem is found, call
telephone company and report the
problem.
1. Check DBM for proper operation by
running a Device Test.
2. Check the DBM's configuration
options to ensure that DBM is
enabled.
3. If you cannot correct the problem,
contact your service representative.
1. Check the lines. Line quality has
degraded. A call to the central office
to perform diagnostic tests may be
required.
2. If the line quality is good, note the
protocol error number and whether
the DBM was originating or answering
a call, then contact your service
representative.
Check speed configured in both units.
1. Make sure that both DBMs have
compatible security options.
2. Make sure that both DBMs have the
proper password.
July 1999
Action
C-13