Kia EV9 2023 Owner's Manual page 591

What to do in an emergency
Manual accident reporting
1 Pressing the SOS button
2 Connection with the single duty dispatch service
3 Emergency services
Driver or passenger manually can make an emergency call in the single duty dispatch ser-
vice, by pressing SOS button to call the necessary emergency services.
A call to the emergency services through the ERA-GLONASS system can be canceled by
pressing the SOS button again only before the call connection.
After activation of emergency call in the manual mode (for proper emergency services
and support), the ERA-GLONASS system automatically transmits the road accident data/
or data on other accident to the officer of the single duty dispatch service (during emer-
gency call) by pressing the SOS button.
In case of road accident or other accident for activation of emergency call in manual mode
it is necessary:
1. Stop a car, after which in accordance with traffic rules to ensure safety to yourself and
other participants of road traffic;
2. Press the SOS button, when pressing the button SOS registration of the device in the
wireless telephonic communication networks is carried out, minimum data set about car
and its location is collected in accordance with of the technical requirements of the
device. After that connection with the officer of the ERA-GLONASS system is made for
clearing up reasons (conditions) of the emergency call.
3.After clearing up reasons of the emergency call, the officer of the single duty dispatch
service sends minimum data set to emergency services and completes the emergency
call.
If the emergency call is not carried out in accordance with the procedure, mentioned
above, the emergency call will be considered as erroneous.
WARNING
Emergency power supply of the system ERA-GLONASS from the battery
僅 The ERA-GLONASS system battery supplies power during 1 hour in case main power
source of the vehicle is cut off due to the collision during the emergency situations.
僅 The ERA-GLONASS system battery should be replaced every 4 years.
LED illumination in red (system malfunction)
If red LED illuminates in normal driving conditions, this can indicate malfunction of the
ERA-GLONASS system. Please, have the ERA-GLONASS system checked at an authorized
Kia dealer/service partner immediately. Otherwise correct operation of the ERA-GLONASS
ZZ_ONQ5051015L
ERA-GLONASS emergency call
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