Kia EV9 2023 Owner's Manual page 590

What to do in an emergency
ERA-GLONASS system
1 Microphone
2 SOS button
3 SOS TEST button
4 LED
SOS button: the driver/passenger makes an emergency call to the single duty dispatch
service by pressing the button.
SOS TEST button (test): the button is to check working ability of the system in the official
dealership of Kia. The mode "SOS TEST" can be activated strictly by the specialist of the
authorized dealer/service partner of Kia. To avoid erroneous calls, please, do not press this
button and do not activate the mode "SOS TEST" by yourself.
LED: The red and green LED illuminates for 3 seconds when the ignition switch is in the
ON position. After that they will switch off at normal operation of the system.
If there are some problems in the system, the LED remains in red.
Automatic accident reporting
1. System operation in the event of a traffic accident
2. Connection with the single duty dispatch service
3.Emergency services
The ERA-GLONASS device automatically makes an emergency call to the single duty dis-
patch service for proper rescuing operations in event of car accident.
For proper emergency services and support the ERA-GLONASS system automatically
transmits the accident data to the single duty dispatch service when a traffic accident is
detected.
In this case, the emergency call cannot be hung up by pressing the SOS button and the
ERA-GLONASS system remains connected until the emergency service officer, receiving
the call, disconnects the emergency call.
NOTE
In even of minor traffic accidents the ERA-GLONASS system may not execute an emer-
gency call. However, an emergency call may be made manually by pressing the SOS but-
ton.
CAUTION
Operation of the system is impossible in case of absence of mobile transmission and GPS
and GLONASS signals.
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ERA-GLONASS emergency call