system node autosupport invoke -node * -type all -message
MAINT=number_of_hours_downh
The following AutoSupport message suppresses automatic case creation for two hours:
system node autosupport invoke -node * -type all -message MAINT=2h
3. Check the version of ONTAP the system is running on the impaired controller if up, or on the partner
controller if the impaired controller is down, using the
◦ If <lno-DARE> or <1Ono-DARE> is displayed in the command output, the system does not support
NVE, proceed to shut down the controller.
◦ If <lno-DARE> is not displayed in the command output, and the system is running ONTAP 9.6 or later,
go to the next section.
4. If the impaired controller is part of an HA configuration, disable automatic giveback from the healthy
controller:
storage failover modify -node local -auto-giveback false
failover modify -node local -auto-giveback-after-panic false
Check NVE or NSE on systems running ONTAP 9.6 and later
Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume
Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
1. Verify whether NVE is in use for any volumes in the cluster:
If any volumes are listed in the output, NVE is configured and you need to verify the NVE configuration. If
no volumes are listed, check whether NSE is configured and in use.
2. Verify whether NSE is configured and in use:
◦ If the command output lists the drive details with Mode & Key ID information, NSE is configured and
you need to verify the NSE configuration and in use.
◦ If no disks are shown, NSE is not configured.
◦ If NVE and NSE are not configured, no drives are protected with NSE keys, it's safe to shut down the
impaired controller.
Verify NVE configuration
1. Display the key IDs of the authentication keys that are stored on the key management servers:
key-manager key query
After the ONTAP 9.6 release, you may have additional key manager types. The types are
KMIP, AKV, and GCP. The process for confirming these types is the same as confirming
external
◦ If the
Key Manager
down the impaired controller.
◦ If the
Key Manager
complete some additional steps.
◦ If the
Key Manager
yes, you need to complete some additional steps.
14
storage encryption disk show
or
key manager types.
onboard
type displays
external
type displays
onboard
type displays
external
command:
version -v
volume show -is-encrypted true
and the
column displays yes, it's safe to shut
Restored
and the
Restored
column displays yes, you need to
and the
column displays anything other than
Restored
cluster1:*>
or
storage
security
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