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NetApp ASA A250 Installation Manual
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NetApp ASA A250 Installation Manual

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ASA A250 systems
Install and maintain
NetApp
July 28, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa250/install-setup.html on
July 28, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp ASA A250

  • Page 1 ASA A250 systems Install and maintain NetApp July 28, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa250/install-setup.html on July 28, 2023. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents ASA A250 systems ............... .

  • Page 3: Install And Setup

    • Chinese: AFF A250 Systems Installation and Setup Instructions The ASA A250 uses the same installation procedure as the AFF A250 system. Videos - ASA A250 There are two videos - one showing how to rack and cable your system and one showing an example of using the System Manager Guided Setup to perform initial system configuration.
  • Page 4 | https://img.youtube.com/vi/WAE0afWhj1c?/maxresdefault.jpg Detailed steps - ASA A250 This page gives detailed step-by-step instructions for installing an ASA A250 system. Step 1: Prepare for installation To install your system, you need to create an account and register the system. You also need to inventory the appropriate number and type of cables for your system and collect specific network information.
  • Page 5 ONTAP Configuration Guide and collect the required information listed in that guide. Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable. Steps 1. Install the rail kits, as needed.
  • Page 6 3. Identify and manage cables because this system does not have a cable management device. 4. Place the bezel on the front of the system. Step 3: Cable controllers to cluster Cable the controllers to a cluster by using the two-node switchless cluster method or by using the cluster interconnect network method.
  • Page 7 Option 1: Two-node switchless cluster The management, Fibre Channel, and data or host network ports on the controller modules are connected to switches. The cluster interconnect ports are cabled on both controller modules. Before you begin • Contact your network administrator for information about connecting the system to the switches. •...
  • Page 8 DO NOT plug in the power cords at this point. Option 2: Switched cluster All ports on the controllers are connected to switches; cluster interconnect, management, Fibre Channel, and data or host network switches. Before you begin • Contact your network administrator for information about connecting the system to the switches. •...
  • Page 9 Step 4: Cable to host network or storage (Optional) You have configuration-dependent optional cabling to the Fibre Channel or iSCSI host networks or direct- attached storage. This cabling is not exclusive; you can have cabling to a host network and storage.
  • Page 10 Option 1: Cable to Fibre Channel host network Fibre Channel ports on the controllers are connected to Fibre Channel host network switches. Before you begin • Contact your network administrator for information about connecting the system to the switches. • Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. As you insert the connector, you should feel it click into place;...
  • Page 11 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. About this task Perform the following step on each controller module. Steps 1. Cable ports e4a through e4d to the 10GbE host network switches. Option 3: Cable controllers to single drive shelf Cable each controller to the NSM modules on the NS224 drive shelf.
  • Page 12 2. Cable controller B to the shelf. Step 5: Complete system setup Complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop, or by connecting directly to a controller in the system and then connecting to the management switch.
  • Page 13 Option 1: If network discovery is enabled If you have network discovery enabled on your laptop, you can complete system setup and configuration using automatic cluster discovery. Steps 1. Plug the power cords into the controller power supplies, and then connect them to power sources on different circuits.
  • Page 14 Documentation Resources page for information about configuring additional features in ONTAP. Option 2: If network discovery is not enabled If network discovery is not enabled on your laptop, you must complete the configuration and setup using this task. Steps 1. Cable and configure your laptop or console: a.
  • Page 15 ONTAP. Maintain Maintain ASA A250 hardware For the ASA A250 storage system, you can perform maintenance procedures on the following components. Boot media The boot media stores a primary and secondary set of boot image files that the system uses when it boots.

  • Page 16: Boot Media

    ◦ The impaired node is the controller on which you are performing maintenance. ◦ The healthy node is the HA partner of the impaired controller. Check onboard encryption keys - ASA A250 Prior to shutting down the impaired controller and checking the status of the onboard encryption keys, you must check the status of the impaired controller, disable automatic giveback, and check which version of ONTAP is running on the system.
  • Page 17 Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 18 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 19 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 20 Return to admin mode: set -priv admin h. You can safely shut down the controller. Shut down the controller - ASA A250 Shut down or take over the impaired controller using the appropriate procedure for your configuration. Option 1: Most systems After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired controller.
  • Page 21 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Replace the boot media - ASA A250 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive.
  • Page 22 If you have difficulty removing the controller module, place your index fingers through the finger holes from the inside (by crossing your arms). Lever Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface.
  • Page 23 Thumbscrew Controller module cover. 7. Lift out the air duct cover.
  • Page 24 Step 2: Replace the boot media You locate the failed boot media in the controller module by removing the air duct on the controller module before you can replace the boot media. You need a #1 magnetic Phillips head screwdriver to remove the screw that holds the boot media in place. Due to the space constraints within the controller module, you should also have a magnet to transfer the screw on to so that you do not lose it.
  • Page 25 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download...
  • Page 26 ◦ If NVE is not enabled, download the image without NetApp Volume Encryption, as indicated in the download button. • If your system is an HA pair, you must have a network connection. • If your system is a stand-alone system you do not need a network connection, but you must perform an additional reboot when restoring the var file system.
  • Page 27 7. Close the controller module cover and tighten the thumbscrew.
  • Page 28 Controller module cover Thumbscrew 8. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. 9. Plug the power cable into the power supply and reinstall the power cable retainer. 10.
  • Page 29 Other parameters might be necessary for your interface. You can enter help ifconfig the firmware prompt for details. Boot the recovery image - ASA A250 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables.
  • Page 30 If your system has… Then… No network connection and is in a a. Press when prompted to restore the backup configuration. MetroCluster IP configuration b. Reboot the system when prompted by the system. c. Wait for the iSCSI storage connections to connect. You can proceed after you see the following messages: date-and-time [node- name:iscsi.session.stateChanged:notice]:...
  • Page 31 ◦ If your system does not have onboard keymanager, NSE or NVE configured, complete the steps in this section. 6. From the LOADER prompt, enter the command. boot_ontap If you see… Then… The login prompt Go to the next Step. Waiting for giveback…...
  • Page 32 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables. 1. From the LOADER prompt, boot the recovery image from the USB flash drive: boot_recovery The image is downloaded from the USB flash drive. 2.
  • Page 33 If your system has… Then… No network connection and is in a. Press when prompted to restore the backup configuration. a MetroCluster IP configuration b. Reboot the system when prompted by the system. c. Wait for the iSCSI storage connections to connect. You can proceed after you see the following messages: date-and-time [node- name:iscsi.session.stateChanged:notice]:...
  • Page 34 -node command. local -auto-giveback true = Restore OKM, NSE, and NVE as needed - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098-1ncp8ai/source/./asa250/../media/ Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled.
  • Page 35 If the console displays… Then… The LOADER prompt Boot the controller to the boot menu: boot_ontap menu Waiting for giveback…. a. Enter at the prompt Ctrl-C b. At the message: Do you wish to halt this node rather than wait [y/n]? , enter: c.
  • Page 36 command. -only-cfo-aggregates true ◦ If the command fails because of a failed disk, physically disengage the failed disk, but leave the disk in the slot until a replacement is received. ◦ If the command fails because of an open CIFS sessions, check with customer how to close out CIFS sessions.
  • Page 37 == Restore NSE/NVE on systems running ONTAP 9.6 and later Steps 1. Connect the console cable to the target controller. 2. Use the command at the LOADER prompt to boot the controller. boot_ontap 3. Check the console output: If the console displays… Then…...
  • Page 38 -node command. local -auto-giveback true = Return the failed part to NetApp - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098-1ncp8ai/source/./asa250/../media/ Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 39 • Suspend external backup jobs. • Necessary tools and equipment for the replacement. If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure.
  • Page 40 10. Unplug the power cord from each PSU. 11. Verify that all controllers in the impaired chassis are powered down. = Replace chassis - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098- 1ncp8ai/source/./asa250/../media/ To replace the chassis, you move the power supplies, hard drives, and controller module from the impaired chassis to the new chassis, and swap out the impaired chassis from with the new chassis of the same model as the impaired chassis.
  • Page 41 Lever Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface. 6. Set the controller module aside in a safe place, and repeat these steps for the other controller module in the chassis.
  • Page 42 Be sure to close the cam handle slowly so that it aligns correctly with the front of the drive carrier. It clicks when it is secure. 6. Repeat the process for the remaining drives in the system. == Step 3: Replace a chassis from within the equipment rack or system cabinet You must remove the existing chassis from the equipment rack or system cabinet before you can install the replacement chassis.
  • Page 43 4. Reinstall the bezel on the front of the system. == Step 2: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 44 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 45 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. = Replace controller - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098- 1ncp8ai/source/./asa250/../media/ To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 46 Lever Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface. 6. Turn the thumbscrew on the front of the controller module anti-clockwise and open the controller module cover.
  • Page 47 Thumbscrew Controller module cover. 7. Lift out the air duct cover. == Step 2: Move the power supply You must move the power supply from the impaired controller module to the replacement controller module when you replace a controller module. 1.
  • Page 48 Blue power supply locking tab Power supply 5. Move the power supply to the new controller module, and then install it. 6. Using both hands, support and align the edges of the power supply with the opening in the controller module, and then gently push the power supply into the controller module until the locking tab clicks into place.
  • Page 49 Fan module 2. Move the fan module to the replacement controller module, and align the edges of the fan module with the opening in the controller module, and then slide the fan module in. 3. Repeat these steps for the remaining fan modules. == Step 4: Move the boot media There is one boot media device in the AFF A250 under the air duct in the controller module.
  • Page 50 Remove the screw securing the boot media to the motherboard in the impaired controller module. Lift the boot media out of the impaired controller module. a. Using the #1 magnetic screwdriver, remove the screw from the boot media, and set it aside safely on the magnet.
  • Page 51 Install each DIMM into the same slot it occupied in the impaired controller module. 1. Slowly push apart the DIMM ejector tabs on either side of the DIMM, and slide the DIMM out of the slot. Hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board.
  • Page 52 Remove screws on the face of the controller module. Loosen the screw in the controller module. Move the mezzanine card. 2. Unplug any cabling associated with the mezzanine card. Make sure that you label the cables so that you know where they came from. a.
  • Page 53 3. Repeat these steps if there is another mezzanine card in the impaired controller module. 4. Insert the SFP or QSFP modules that were removed onto the mezzanine card. == Step 7: Move the NV battery When replacing the controller module, you must move the NV battery from the impaired controller module to the replacement controller module.
  • Page 54 4. Locate the corresponding NV battery holder on the replacement controller module and align the NV battery to the battery holder. 5. Insert the NV battery plug into the socket. 6. Slide the battery pack down along the sheet metal side wall until the support tabs on the side wall hook into the slots on the battery pack, and the battery pack latch engages and clicks into the opening on the side wall.
  • Page 55 Controller module cover Thumbscrew 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 4.
  • Page 56 The controller module should be fully inserted and flush with the edges of the chassis. = Restore and verify the system configuration - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098-1ncp8ai/source/./asa250/../media/ After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 57 4. Confirm that the setting has changed: ha-config show = Recable the system and reassign disks - ASA A250 :icons: font :relative_path: ./asa250/ :imagesdir: /tmp/d20230728-13098-1ncp8ai/source/./asa250/../media/ Continue the replacement procedure by recabling the storage and confirming disk reassignment.
  • Page 58 console and then, from the healthy controller, verify that the new partner system ID has been automatically assigned: storage failover show In the command output, you should see a message that the system ID has changed on the impaired controller, showing the correct old and new IDs. In the following example, node2 has undergone replacement and has a new system ID of 151759706.
  • Page 59 Find the High-Availability Configuration content for your version of ONTAP 9 b. After the giveback has been completed, confirm that the HA pair is healthy and that takeover is possible: storage failover show The output from the command should not include the System ID storage failover show changed on partner message.
  • Page 60 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 61 -node local -auto-giveback true == Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 62 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 63 == Step 2: Remove the controller module You must remove the controller module from the chassis when you replace a component inside the controller module. Make sure that you label the cables so that you know where they came from. 1.
  • Page 64 Thumbscrew Controller module cover. 7. Lift out the air duct cover.
  • Page 65 == Step 3: Replace a DIMM To replace a DIMM, you must locate it in the controller module using the DIMM map label on top of the air duct and then replace it following the specific sequence of steps. Use the following video or the tabulated steps to replace a DIMM: Animation - Replace a DIMM 1.
  • Page 66 2. Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation. 3. Slowly push apart the DIMM ejector tabs on either side of the DIMM, and slide the DIMM out of the slot.
  • Page 67 2. Close the controller module cover and tighten the thumbscrew.
  • Page 68 You will connect the rest of the cables to the controller module later in this procedure. == Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 69 How you replace the disk depends on how the disk drive is being used. If SED authentication is enabled, you must use the SED replacement instructions in the ONTAP 9 NetApp Encryption Power Guide. These Instructions describe additional steps you must perform before and after replacing an SED.
  • Page 70 Option 1: Replace SSD 1. If you want to manually assign drive ownership for the replacement drive, you need to disable automatic drive assignment replacement drive, if it is enabled You manually assign drive ownership and then reenable automatic drive assignment later in this procedure.
  • Page 71 -node node_name -autoassign on You must reenable automatic drive assignment on both controller modules. 10. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 72 Depending on the storage system, the disk drives have the release button located at the top or on the left of the disk drive face. For example, the following illustration shows a disk drive with the release button located on the top of the disk drive face: The cam handle on the disk drive springs open partially and the disk drive releases from the midplane.
  • Page 73 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 74 If the impaired controller is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired controller from the healthy prompt controller: storage failover takeover -ofnode impaired_node_name...
  • Page 75 Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface. 6. Turn the thumbscrew on the front of the controller module anti-clockwise and open the controller module cover.
  • Page 76 Fan module 3. Align the edges of the replacement fan module with the opening in the controller module, and then slide the replacement fan module into the controller module. == Step 4: Reinstall the controller module After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it.
  • Page 77 Controller module cover Thumbscrew 2. Insert the controller module into the chassis: a. Ensure the latching mechanism arms are locked in the fully extended position. b. Using both hands, align and gently slide the controller module into the latching mechanism arms until it stops.
  • Page 78 -node local -auto-giveback true == Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 79 When you see Do you want to disable auto-giveback?, enter y. 3. Take the impaired controller to the LOADER prompt: If the impaired controller is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted.
  • Page 80 Lever Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface. 6. Turn the thumbscrew on the front of the controller module anti-clockwise and open the controller module cover.
  • Page 81 1. To replace a mezzanine card: 2. Locate and replace the impaired mezzanine card on your controller module. Remove screws on the face of the controller module. Loosen the screw in the controller module. Remove the mezzanine card. a. Unplug any cabling associated with the impaired mezzanine card. Make sure that you label the cables so that you know where they came from.
  • Page 82 g. Gently align the replacement mezzanine card into place. h. Using the #1 magnetic screwdriver, insert and tighten the screws on the face of the controller module and on the mezzanine card. Do not apply force when tightening the screw on the mezzanine card; you might crack it.
  • Page 83 Controller module cover Thumbscrew 2. Insert the controller module into the chassis: a. Ensure the latching mechanism arms are locked in the fully extended position. b. Using both hands, align and gently slide the controller module into the latching mechanism arms until it stops.
  • Page 84 -node local -auto-giveback true == Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 85 3. Take the impaired controller to the LOADER prompt: If the impaired controller is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired controller from the healthy prompt controller: storage failover takeover -ofnode...
  • Page 86 Lever Latching mechanism 5. Using both hands, grasp the controller module sides and gently pull it out of the chassis and set it on a flat, stable surface. 6. Turn the thumbscrew on the front of the controller module anti-clockwise and open the controller module cover.
  • Page 87 1. Locate and replace the impaired NVMEM battery on your controller module. It is recommended that you follow the illustrated instructions in the order listed. Squeeze the clip on the face of the battery plug. Unplug the battery cable from the socket. Grasp the battery and press the blue locking tab marked PUSH.
  • Page 88 on the side wall. 7. Press firmly down on the battery pack to make sure that it is locked into place. == Step 4: Install the controller module After you have replaced the component in the controller module, you must reinstall the controller module into the chassis, and then boot it.
  • Page 89 You will connect the rest of the cables to the controller module later in this procedure. == Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 90 Option 1: Replace an AC PSU Use the following video or the tabulated steps to replace the PSU: Animation - Replace the AC PSU 1. If you are not already grounded, properly ground yourself. 2. Identify the PSU you want to replace, based on console error messages or through the red Fault LED on the PSU.
  • Page 91 Secure the power cable to the PSU using the power cable retainer. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See Part Return & Replacements page for further information.
  • Page 92 Secure the power cable to the PSU with the thumbscrews. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See Part Return & Replacements page for further information.
  • Page 93 • If you have a SAN system, you must have checked event messages (cluster kernel-service show) for impaired controller SCSI blade. The command cluster kernel-service show displays the node name, quorum status of that node, availability status of that node, and operational status of that node.
  • Page 94 3. Release the power cable retainers, and then unplug the cables from the power supplies. 4. Insert your forefinger into the latching mechanism on either side of the controller module, press the lever with your thumb, and gently pull the controller a few inches out of the chassis. If you have difficulty removing the controller module, place your index fingers through the finger holes from the inside (by crossing your arms).
  • Page 95 Thumbscrew Controller module cover. 7. Lift out the air duct cover.
  • Page 96 == Step 3: Replace the RTC battery To replace the RTC battery, locate it inside the controller and follow the specific sequence of steps. Use the following video or the tabulated steps to replace the RTC battery: Animation - Replace the RTC battery 1.
  • Page 97 Gently pull tab away from the battery housing. Attention: Pulling it away aggressively might displace the tab. Lift the battery up. Note: Make a note of the polarity of the battery. The battery should eject out. The battery will be ejected out. 2.
  • Page 98 With positive polarity face up, slide the battery under the tab of the battery housing. Push the battery gently into place and make sure the tab secures it to the housing. Pushing it in aggressively might cause the battery to eject out again.
  • Page 99 -node local -auto-giveback true == Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 100 NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.