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Summary of Contents for NetApp ASA C400
- Page 1 Controller Install and maintain NetApp October 20, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa-c400/controller-replace- overview.html on October 20, 2023. Always check docs.netapp.com for the latest.
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Page 2: Table Of Contents
Restore and verify the system configuration - ASA C400 ........ -
Page 3: Controller
Controller Overview of controller module replacement - ASA C400 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system. • All drive shelves must be working properly. • If your system is in a MetroCluster configuration, you must review the section... - Page 4 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
- Page 5 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
- Page 6 controller_A_1::> metrocluster operation show Operation: heal-aggregates State: successful Start Time: 7/25/2016 18:45:55 End Time: 7/25/2016 18:45:56 Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
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Page 7: Replace The Controller Module Hardware - Asa C400
Replace the controller module hardware - ASA C400 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode. - Page 8 Locking latches Controller moves slightly out of chassis 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. 8.
- Page 9 1. Remove the power supply: PSU locking tab Power cable retainer a. Rotate the cam handle so that it can be used to pull the power supply out of the chassis. b. Press the blue locking tab to release the power supply from the chassis. c.
- Page 10 must perform a specific sequence of steps. You can use the following animation, illustration, or the written steps to move the NVDIMM battery from the impaired controller module to the replacement controller module. Animation - Move the NVDIMM battery NVDIMM battery plug NVDIMM battery locking tab NVDIMM battery 1.
- Page 11 Step 4: Move the boot media You must locate the boot media, and then follow the directions to remove it from the impaired controller module and insert it into the replacement controller module. You can use the following animation, illustration, or the written steps to move the boot media from the impaired controller module to the replacement controller module.
- Page 12 You can use the following animations, illustrations, or the written steps to move the PCIe risers and mezzanine card from the impaired controller module to the replacement controller module. Moving PCIe riser 1 and 2 (left and middle risers): Animation - Move PCI risers 1 and 2 Moving the mezzanine card and riser 3 (right riser): Animation - Move the mezzanine card and riser 3 Riser locking latch...
- Page 13 2. Remove riser number 3, remove the mezzanine card, and install both into the replacement controller module: a. Remove any SFP or QSFP modules that might be in the PCIe cards. b. Rotate the riser locking latch on the left side of the riser up and toward air duct. The riser raises up slightly from the controller module.
- Page 14 DIMM locking tabs DIMM DIMM socket 1. Locate the DIMMs on your controller module. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 3.
- Page 15 Controller module Controller locking latches 1. If you have not already done so, close the air duct. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so.
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Page 16: Restore And Verify The System Configuration - Asa C400
Interrupt the boot process and boot to the LOADER prompt by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. Restore and verify the system configuration - ASA C400 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary. -
Page 17: Recable The System And Reassign Disks - Asa C400
4. Confirm that the setting has changed: ha-config show Recable the system and reassign disks - ASA C400 Continue the replacement procedure by recabling the storage and confirming disk reassignment. Step 1: Recable the system Recable the controller module’s storage and network connections. - Page 18 you boot the replacement controller and then verify that the change was implemented. This procedure applies only to systems running ONTAP in an HA pair. 1. If the replacement controller is in Maintenance mode (showing the prompt, exit Maintenance mode and *>...
- Page 19 6. Give back the controller: a. From the healthy controller, give back the replaced controller’s storage: storage failover giveback -ofnode replacement_node_name The replacement controller takes back its storage and completes booting. If you are prompted to override the system ID due to a system ID mismatch, you should enter y. If the giveback is vetoed, you can consider overriding the vetoes.
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Page 20: Complete System Restoration - Asa C400
-node replacement-node-name -onreboot true Complete system restoration - ASA C400 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit. - Page 21 If any LIFs are listed as false, revert them to their home ports: network interface revert -vserver * -lif * 2. Register the system serial number with NetApp Support. ◦ If AutoSupport is enabled, send an AutoSupport message to register the serial number. ◦ If AutoSupport is not enabled, call NetApp Support to register the serial number.
- Page 22 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A controller_A_1 configured enabled heal roots completed cluster_B controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
- Page 23 Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
- Page 24 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.
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