Download
Share
Print this page
NetApp AFF A700s Manual
  1. Manuals
  2. Brands
  3. NetApp Manuals
  4. Disk array system
  5. AFF A700s
  6. Manual

NetApp AFF A700s Manual

Ontap systems
Hide thumbs Also See for AFF A700s:

Advertisement

Quick Links

Download this manual
AFF A700s systems
ONTAP Systems
NetApp
January 28, 2022
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a700s/install-worksheet-
linkout.html on January 28, 2022. Always check docs.netapp.com for the latest.

Advertisement

loading
Need help?

Need help?

Do you have a question about the AFF A700s and is the answer not in the manual?

Questions and answers

Related Manuals for NetApp AFF A700s

Summary of Contents for NetApp AFF A700s

  • Page 1 AFF A700s systems ONTAP Systems NetApp January 28, 2022 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a700s/install-worksheet- linkout.html on January 28, 2022. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents AFF A700s System Documentation ............

  • Page 3: Install And Setup

    • Video steps Video step-by-step instructions. Installation and setup PDF poster - AFF A700s You can use the PDF poster to install and set up your new system. The PDF poster provides step-by-step instructions with live links to additional content.
  • Page 4 ◦ The impaired node is the node on which you are performing maintenance. ◦ The healthy node is the HA partner of the impaired node. Check onboard encryption keys as needed - AFF A700s Prior to shutting down the impaired node and checking the status of the onboard encryption keys, you must check the status of the impaired node, disable automatic giveback, and check what version of ONTAP the system is running.
  • Page 5 NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration. Steps 1. Connect the console cable to the impaired node. 2. Check whether NVE is configured for any volumes in the cluster: volume show -is-encrypted true If any volumes are listed in the output, NVE is configured and you need to verify the NVE configuration.
  • Page 6 Retrieve and restore all authentication keys and associated key IDs: security key-manager restore -address * If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column displays for all authentication keys and that all key managers...
  • Page 7 Option 2: Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired node, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 8 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 9 Key Manager external Restored yes: a. Enter the onboard security key-manager sync command: security key-manager external sync If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored security key-manager key query c.
  • Page 10 This command may not work if the boot device is corrupted or non-functional. Remove the controller module and replace the boot media - AFF A700s You must remove the controller module from the chassis, open it, and then replace the...
  • Page 11 Step 1: Remove the controller module You must remove the controller module from the chassis when you replace the controller module or replace a component inside the controller module. 1. If you are not already grounded, properly ground yourself. 2. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected.
  • Page 12 Risers Air duct Step 2: Replace the boot media - AFF A700s You must locate the failed boot media in the controller module by removing the middle PCIe module on the controller module, locate the failed boot media by the lit LED near the boot media, and then replace the boot media.
  • Page 13 Air duct Riser 2 (middle PCIe module) Boot media screw Boot media 3. Locate the failed boot media by the lit LED on the controller module motherboard. 4. Remove the boot media from the controller module: a. Using a #1 Phillips head screwdriver, remove the screw holding down the boot media and set the screw aside in a safe place.
  • Page 14 Slide the air duct toward the risers until it clicks into place. Transfer the boot image to the boot media - AFF A700s You can install the system image to the replacement boot media using by using either the...
  • Page 15 Air duct Risers 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. 4. Reinstall the cable management device and recable the system, as needed. When recabling, remember to reinstall the media converters (SFPs) if they were removed.
  • Page 16 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 17 Air duct Risers 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. 4. Reinstall the cable management device and recable the system, as needed. When recabling, remember to reinstall the media converters (SFPs) if they were removed.
  • Page 18 9. Although the environment variables and bootargs are retained, you should check that all required boot environment variables and bootargs are properly set for your system type and configuration using the command and correct any errors using the printenv bootarg name setenv variable-name command.
  • Page 19 Restore automatic giveback if you disabled it using the storage command. failover modify 19. Exit advanced privilege level on the healthy node. Boot the recovery image - AFF A700s You must boot the ONTAP image from the USB drive, restore the file system, and verify...
  • Page 20 the environmental variables. 1. From the LOADER prompt, boot the recovery image from the USB flash drive: boot_recovery The image is downloaded from the USB flash drive. 2. When prompted, either enter the name of the image or accept the default image displayed inside the brackets on your screen.
  • Page 21 Restore OKM, NSE, and NVE as needed - AFF A700s Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 22 If the console Then… displays… The LOADER prompt Boot the node to the boot menu: boot_ontap menu Waiting for giveback… a. Enter at the prompt Ctrl-C b. At the message: Do you wish to halt this node rather than wait [y/n]? , enter: c.
  • Page 23 9. Confirm the target node is ready for giveback with the storage failover show command. 10. Give back only the CFO aggregates with the storage failover giveback -fromnode local -only-cfo command. -aggregates true ◦ If the command fails because of a failed disk, physically disengage the failed disk, but leave the disk in the slot until a replacement is received.
  • Page 24 18. At the clustershell prompt, enter the net int show -is-home false command to list the logical interfaces that are not on their home node and port. If any interfaces are listed as false, revert those interfaces back to their home port using the net int command.
  • Page 25 This command does not work if NVE (NetApp Volume Encryption) is configured 10. Use the security key-manager query to display the key IDs of the authentication keys that are stored on the key management servers.
  • Page 26 If the console Then… displays… Waiting for giveback… a. Log into the partner node. b. Confirm the target node is ready for giveback with the storage command. failover show 4. Move the console cable to the partner node and give back the target node storage using the storage command.
  • Page 27 -auto-giveback true Return the failed part to NetApp - AFF A700s After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 28 -skip-lif-migration-before-shutdown true Answer when prompted. Move and replace hardware - AFF A700s Move the power supplies, hard drives, and controller module or modules from the impaired chassis to the new chassis, and swap out the impaired chassis from the equipment rack or system cabinet with the new chassis of the same model as the impaired chassis.
  • Page 29 1. If you are not already grounded, properly ground yourself. 2. Unplug the controller module power supply from the source, and then unplug the cable from the power supply. 3. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected.
  • Page 30 Step 2: Move drives to the new chassis You need to move the drives from each bay opening in the old chassis to the same bay opening in the new chassis. 1. Gently remove the bezel from the front of the system. 2.
  • Page 31 Complete the restoration and replacement process - AFF A700s You must verify the HA state of the chassis, run diagnostics, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.
  • Page 32 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 3: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 33 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the impaired node - AFF A700s To shut down the impaired node, you must determine the status of the node and, if necessary, take over the node so that the healthy node continues to serve data from the impaired node storage.
  • Page 34 When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y. Move the hardware - AFF A700s To replace the controller module hardware, you must remove the impaired node, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 35 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 36 Air duct locking tabs Risers Air duct Step 2: Move the NVRAM card As part of the controller replacement process, you must remove the NVRAM card from Riser 1 in the impaired controller module and install the card into Riser 1 of the replacement controller module. You should only reinstall Riser 1 into the replacement controller module after you have moved the DIMMs from the impaired controller module to the replacement controller module.
  • Page 37 Air duct Riser 1 locking latch NVRAM battery cable plug connecting to the NVRAM card Card locking bracket NVRAM card 2. Remove the NVRAM card from the riser module: a. Turn the riser module so that you can access the NVRAM card. b.
  • Page 38 c. Connect the battery cable to the socket on the NVRAM card. d. Swing the locking latch into the locked position and make sure that it locks in place. Step 3: Move PCIe cards As part of the controller replacement process, you must remove both PCIe riser modules, Riser 2 (the middle riser) and Riser 3 (riser on the far right) from the impaired controller module, remove the PCIe cards from the riser modules, and install them in the same riser modules in the replacement controller module.
  • Page 39 Step 4: Move the boot media There are two boot media devices in the AFF A700s, a primary and a secondary or backup boot media. You must move them from the impaired node to the replacement node and install them into their respective slots in the replacement node.
  • Page 40 Air duct Riser 2 (middle PCIe module) Boot media screw Boot media 2. Remove the boot media from the controller module: a. Using a #1 Phillips head screwdriver, remove the screw holding down the boot media and set the screw aside in a safe place.
  • Page 41 b. Rotate the boot media down toward the motherboard. c. Secure the boot media to the motherboard using the boot media screw. Do not over-tighten the screw or you might damage the boot media. Step 5: Move the fans You must move the fans from the impaired controller module to the replacement module when replacing a failed controller module.
  • Page 42 Air duct Riser 1 and DIMM bank 1-4 Riser 2 and DIMM banks 5-8 and 9-12 Riser 3 and DIMM bank 13-16 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation.
  • Page 43 Step 7: Install the NVRAM module To install the NVRAM module, you must follow the specific sequence of steps. 1. Install the riser into the controller module: a. Align the lip of the riser with the underside of the controller module sheet metal. b.
  • Page 44 into the slots on the battery pack, and the battery pack latch engages and locks into place. b. Press firmly down on the battery pack to make sure that it is locked into place. c. Plug the battery plug into the riser socket and make sure that the plug locks into place. Step 9: Install a PCIe riser To install a PCIe riser, you must follow a specific sequence of steps.
  • Page 45 Power supply 3. Move the power supply to the new controller module, and then install it. 4. Using both hands, support and align the edges of the power supply with the opening in the controller module, and then gently push the power supply into the controller module until the locking tab clicks into place.
  • Page 46 Maintenance mode. Be sure to exit Maintenance mode after completing the conversion. Restore and verify the system configuration - AFF A700s After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system...
  • Page 47 Step 1: Set and verify system time after replacing the controller You should check the time and date on the replacement controller module against the healthy controller module in an HA pair, or against a reliable time server in a stand-alone configuration. If the time and date do not match, you must reset them on the replacement controller module to prevent possible outages on clients due to time differences.
  • Page 48 Recable the system and reassign disks - AFF A700s To complete the replacement procedure and restore your system to full operation, you must recable the storage, restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller. You must complete a series of tasks before restoring your system to full operation.
  • Page 49 Step 2: Reassign disks If the storage system is in an HA pair, the system ID of the new controller module is automatically assigned to the disks when the giveback occurs at the end of the procedure. You must confirm the system ID change when you boot the replacement node and then verify that the change was implemented.
  • Page 50 1873775277 Pool0 Complete system restoration - AFF A700s To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 51 Steps 1. If you need new license keys, obtain replacement license keys on the NetApp Support Site in the My Support section under Software licenses. The new license keys that you require are automatically generated and sent to the email address on file.
  • Page 52 -node local -auto -giveback true Step 4: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 53 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: storage failover prompt (enter system password) takeover -ofnode impaired_node_name When the impaired node shows giveback…, press Waiting for Ctrl-C, and then respond y. Remove the controller module You must remove the controller module from the chassis when you replace the controller module or replace a component inside the controller module.
  • Page 54 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 55 2. Remove the applicable riser. Air duct cover Riser 1 and DIMM bank 1-4 Riser 2 and DIMM bank 5-8 and 9-12 Riser 3 and DIMM 13-16 ◦ If you are removing or moving a DIMM in bank 1-4, unplug the NVRAM battery, unlock the locking latch on Riser 1, and then remove the riser.
  • Page 56 6. Make sure that the DIMM ejector tabs on the connector are in the open position, and then insert the DIMM squarely into the slot. The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot.
  • Page 57 ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 58 When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y. Remove the controller module - AFF A700s You must remove the controller module from the chassis when you replace the controller module or replace a component inside the controller module.
  • Page 59 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 60 Air duct locking tabs Risers Air duct Replacing a fan - AFF A700s To replace a fan, remove the failed fan module and replace it with a new fan module. 1. If you are not already grounded, properly ground yourself.
  • Page 61 4. Align the edges of the replacement fan module with the opening in the controller module, and then slide the replacement fan module into the controller module until the locking latches click into place. Reinstall the controller module - AFF A700s After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it.
  • Page 62 Locking tabs Slide plunger 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 4.
  • Page 63 -node local -auto -giveback true Return the failed part to NetApp - AFF A700s After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 64 local -auto-giveback false 3. Take the impaired node to the LOADER prompt: If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password)
  • Page 65 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Set the controller module aside in a safe place. Replace the NVRAM battery To replace the NVRAM battery, you must remove the failed NVRAM battery from the controller module and install the replacement NVRAM battery into the controller module.
  • Page 66 NVRAM battery plug Blue NVRAM battery locking tab 3. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket. 4.
  • Page 67 Locking tabs Slide plunger 3. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 4.
  • Page 68 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 69 When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y. ◦ If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the “Returning SEDs to unprotected mode” section of the ONTAP 9 NetApp Encryption Power Guide.
  • Page 70 system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected. Leave the cables in the cable management device so that when you reinstall the cable management device, the cables are organized. 3. Unplug the controller module power supply from the source, and then unplug the cable from the power supply.
  • Page 71 Air duct locking tabs Risers Air duct Remove the NVRAM card Replacing the NVRAM consist of removing the NVRAM riser, Riser 1, from the controller module, disconnecting the NVRAM battery from the NVRAM card, removing the failed NVRAM card and installing the replacement NVRAM card, and then reinstalling the NVRAM riser back into the controller module.
  • Page 72 Air duct Riser 1 locking latch NVRAM battery cable plug connecting to the NVRAM card Card locking bracket NVRAM card 3. Remove the NVRAM card from the riser module: a. Turn the riser module so that you can access the NVRAM card. b.
  • Page 73 d. Swing the locking latch into the locked position and make sure that it locks in place. 5. Install the riser into the controller module: a. Align the lip of the riser with the underside of the controller module sheet metal. b.
  • Page 74 e. Select the option to boot to Maintenance mode from the displayed menu. Verify the system ID change on an HA system You must confirm the system ID change when you boot the replacement node and then verify that the change was implemented. This procedure applies only to systems running ONTAP in an HA pair.
  • Page 75 a. From the healthy node, give back the replaced node’s storage: storage failover giveback -ofnode replacement_node_name The replacement node takes back its storage and completes booting. If you are prompted to override the system ID due to a system ID mismatch, you should enter y. If the giveback is vetoed, you can consider overriding the vetoes.
  • Page 76 • “Restoring external key management encryption keys” Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 77 If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name...
  • Page 78 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 79 Air duct locking tabs Risers Air duct Step 3: Replace a PCIe card To replace a PCIe card, you must remove the cabling and any SFPs from the ports on the PCIe cards in the target riser, remove the riser from the controller module, remove and replace the PCIe card, reinstall the riser, and recable it.
  • Page 80 Air duct Riser locking latch Card locking bracket Riser 2 (middle riser) and PCI cards in riser slots 2 and 3. 3. Remove the PCIe card from the riser: a. Turn the riser so that you can access the PCIe card. b.
  • Page 81 module. c. Swing the locking latch down and click it into the locked position. When locked, the locking latch is flush with the top of the riser and the riser sits squarely in the controller module. d. Reinsert any SFP modules that were removed from the PCIe cards. Step 4: Reinstall the controller module After you replace a component within the controller module, you must reinstall the controller module in the system chassis and boot it.
  • Page 82 -node local -auto -giveback true Step 5: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 83 • This procedure is written for replacing one power supply at a time. It is a best practice to replace the power supply within two minutes of removing it from the chassis. The system continues to function, but ONTAP sends messages to the console about the degraded power supply until the power supply is replaced.
  • Page 84 Once power is restored to the power supply, the status LED should be green. 8. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 85 local -auto-giveback false 3. Take the impaired node to the LOADER prompt: If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password)
  • Page 86 Locking latch Locking pin 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface, and then open the air duct: a.
  • Page 87 Air duct locking tabs Risers Air duct Replace the RTC battery To replace the RTC battery, locate it inside the controller and follow the specific sequence of steps. 1. If you are not already grounded, properly ground yourself. 2. Locate the RTC battery.
  • Page 88 Air duct RTC battery and housing 3. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 89 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure. System-Level Diagnostics for AFF A700s System-Level Diagnostics for AFF A700s is available outside this library. You will be prompted to log in using your NetApp Support Site credentials. AFF A700s System-Level Diagnostics...
  • Page 90 NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.