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NetApp AFF A320 Manual
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NetApp AFF A320 Manual

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AFF A320 systems
ONTAP Systems
NetApp
October 31, 2021
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a320/install-setup.html on
October 31, 2021. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF A320

  • Page 1 AFF A320 systems ONTAP Systems NetApp October 31, 2021 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a320/install-setup.html on October 31, 2021. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents AFF A320 System Documentation ............

  • Page 3: Install And Setup

    NetApp video: AFF A320 Installation and setup Video two of two: Performing end-to-end software configuration The following video shows end-to-end software configuration for systems running ONTAP 9.2 and later. NetApp video: Software configuration for vSphere NAS datastores for FAS/AFF systems running ONTAP 9.2...
  • Page 4 Use this guide if you want more detailed installation instructions. Prepare for installation To install your AFF A320 system, you need to create an account, register the system, and get license keys. You also need to inventory the appropriate number and type of cables for your system and collect specific network information.
  • Page 5 Type of Part number and length Connector For… cable… type 100 GbE cable X66211A-05 (112-00595), 0.5m Storage, cluster (QSF(28) interconnect/HA, and Ethernet X66211A-1 (112-00573), 1m data (order-dependent) X66211A-2 (112-00574), 2m X66211A-5 (112-00574), 5m 40 GbE cable X66211A-1 (112-00573), 1m; Storage, cluster interconnect/HA, and Ethernet X66211A-3 (112-00543),3m;...
  • Page 6 Cluster Configuration Worksheet Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable. 1. Install the rail kits, as needed. 2. Install and secure your system using the instructions included with the rail kit.
  • Page 7 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1. You can used the graphic or the step-by step instructions to complete the cabling between the controllers and to the switches: Step Perform on each controller module...
  • Page 8 Step Perform on each controller module If you are using your onboard ports for a data network connection, connect the 100GbE or 40Gbe cables to the appropriate data network switches: • e0g and e0h If you are using your NIC cards for Ethernet or FC connections, connect the NIC card(s) to the appropriate switches:...
  • Page 9 Step Perform on each controller module Cable the e0M ports to the management network switches with the RJ45 cables. DO NOT plug in the power cords at this point. 2. Cable your storage: Cabling controllers to drive shelves Option 2: Cabling a switched cluster The optional data ports, optional NIC cards, and management ports on the controller modules are connected to switches.
  • Page 10 ../media/drw_a320_switched_network_cabling_composite_animated_gif.png Step Perform on each controller module Cable the cluster/HA ports to the cluster/HA switch with the 100 GbE (QSFP28) cable: • e0a on both controllers to the cluster/HA switch • e0d on both controllers to the cluster/HA switch If you are using your onboard ports for a data network connection, connect the 100GbE or 40Gbe cables to the appropriate data network switches: •...
  • Page 11 Step Perform on each controller module If you are using your NIC cards for Ethernet or FC connections, connect the NIC card(s) to the appropriate switches: Cable the e0M ports to the management network switches with the RJ45 cables. DO NOT plug in the power cords at this point. 2.
  • Page 12 Option 1: Cable the controllers to a single drive shelf You must cable each controller to the NSM modules on the NS224 drive shelf. Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again.
  • Page 13 Step Perform on each controller module Cable controller A to the shelf Cable controller B to the shelf: 2. To complete setting up your system, see Completing system setup and configuration. Option 2: Cable the controllers to two drive shelves You must cable each controller to the NSM modules on both NS224 drive shelves.
  • Page 14 Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1.
  • Page 15 Step Perform on each controller module Cable controller A to the shelves: Cable controller B to the shelves: 2. To complete setting up your system, see Completing system setup and configuration. Complete system setup and configuration You can complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop, or by connecting directly to a controller in the system and then connecting to the management switch.
  • Page 16 Double-click either ONTAP icon and accept any certificates displayed on your screen. XXXXX is the system serial number for the target node. System Manager opens. 5. Use System Manager guided setup to configure your system using the data you collected in the NetApp ONTAP Configuration Guide. ONTAP Configuration Guide 6.
  • Page 17 Option 2: Completing system setup and configuration if network discovery is not enabled If network discovery is not enabled on your laptop, you must complete the configuration and setup using this task. 1. Cable and configure your laptop or console: a.

  • Page 18: Boot Media

    Point your browser to the node management IP address. The format for the address is https://x.x.x.x. b. Configure the system using the data you collected in the NetApp ONTAP Configuration guide. ONTAP Configuration Guide 6. Verify the health of your system by running Config Advisor.
  • Page 19 ◦ If the impaired node is in a standalone configuration and at LOADER prompt, contact NetApp Support. mysupport.netapp.com 2. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message...
  • Page 20 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 21 Key Manager external Restored yes: a. Enter the onboard security key-manager sync command: security key-manager external sync If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored security key-manager key query c.
  • Page 22 Return to admin mode: set -priv admin h. You can safely shutdown the node. Shut down the node - AFF A320 After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired node. Steps 1.
  • Page 23 3. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected. Leave the cables in the cable management device so that when you reinstall the cable management device, the cables are organized.
  • Page 24 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 25 • If your system is a stand-alone system you do not need a network connection, but you must perform an additional reboot when restoring the var file system. 1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash drive.
  • Page 26 e. Release the latches to lock the controller module into place. f. If you have not already done so, reinstall the cable management device. 8. Interrupt the boot process by pressing Ctrl-C to stop at the LOADER prompt. If you miss this message, press Ctrl-C, select the option to boot to Maintenance mode, and then halt the node to boot to LOADER.
  • Page 27 c. Press when prompted to overwrite /etc/ssh/ssh_host_dsa_key. 13. From the partner node in advanced privilege level, start the configuration synchronization using the IP address recorded in the previous step: system node restore-backup -node local -target -address impaired_node_IP_address 14. If the restore is successful, press on the impaired node when prompted to use the restored copy?.
  • Page 28 Restore OKM, NSE, and NVE as needed - AFF A320 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. 1. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 29 --------------------------BEGIN BACKUP-------------------------- TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD+byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0C0TlYFss4PDjTaV dzRYkLd1PhQLxAWJwOIyqSr8qY1SEBgm1IWgE5DLRqkiAAAAAAAAACgAAAAAAAAA 3WTh7gAAAAAAAAAAAAAAAAIAAAAAAAgAZJEIWvdeHr5RCAvHGclo+wAAAAAAAAAA IgAAAAAAAAAoAAAAAAAAAEOTcR0AAAAAAAAAAAAAAAACAAAAAAAJAGr3tJA/ LRzUQRHwv+1aWvAAAAAAAAAAACQAAAAAAAAAgAAAAAAAAACdhTcvAAAAAJ1PXeBf ml4NBsSyV1B4jc4A7cvWEFY6lLG6hc6tbKLAHZuvfQ4rIbYAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA H4nPQM0nrDRYRa9SCv8AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAA ---------------------------END BACKUP--------------------------- 7. At the Boot Menu select the option for Normal Boot. The system boots to Waiting for giveback… prompt. 8. Move the console cable to the partner node and login as "admin". 9.
  • Page 30 c. Enter the security key-manager key query command to see a detailed view of all keys stored in the onboard key manager and verify that the column = for all authentication Restored yes/true keys. If the Restored column = anything other than yes/true, contact Customer Support. d.
  • Page 31 -auto-giveback true Return the failed part to NetApp - AFF A320 After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 32 • This procedure is written with the assumption that you are moving the controller modules to the new chassis, and that the chassis is a new component from NetApp. • This procedure is disruptive. For a two-node cluster, you will have a complete service outage and a partial outage in a multi-node cluster.
  • Page 33 3. Where applicable, halt the second node to avoid a possible quorum error message in an HA pair configuration: system node halt -node second_node_name -ignore-quorum-warnings true Move and replace hardware - AFF A320 Step 1: Remove the controller modules To replace the chassis, you must remove the controller modules from the old chassis.
  • Page 34 must perform a specific sequence of tasks. 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame. 3.
  • Page 35 Interrupt the normal boot process by pressing Ctrl-C. 5. Repeat the preceding steps to install the second controller into the new chassis. Complete the restoration and replacement process - AFF A320 Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.

  • Page 36: Controller Module

    ◦ If the test reported no failures, select Reboot from the menu to reboot the system. Step 2: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 37 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Replace the controller module hardware - AFF A320 To replace the controller module hardware, you must remove the impaired node, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 38 The following animation shows removing the impaired controller module from the chassis: 1. If you are not already grounded, properly ground yourself. 2. Unplug the controller module power supply from the power source. 3. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected.
  • Page 39 1. Rotate the cam handle such that it can be used to pull power supply out of the controller module while pressing the blue locking tab. CAUTION: The power supply is short. Always use two hands to support it when removing it from the controller module so that it does not suddenly swing free from the controller module and injure you.
  • Page 40 2. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket. 3. Grasp the battery and press the blue locking tab marked PUSH, and then lift the battery out of the holder and controller module.
  • Page 41 If necessary, remove the boot media and reseat it into the socket. 5. Lock the boot media in place: a. Rotate the boot media down toward the motherboard. b. Placing a finger at the end of the boot media by the blue button, push down on the boot media end to engage the blue locking button.
  • Page 42 Air duct • System DIMMs slots: 2,4, 7, 9, 13, 15, 18, and • NVDIMM slot: 11 The NVDIMM looks significantly different than system DIMMs. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation.
  • Page 43 c. Make sure that the DIMM ejector tabs on the DIMM socket are in the open position, and then insert the DIMM squarely into the socket. The DIMMs fit tightly in the socket, but should go in easily. If not, realign the DIMM with the socket and reinsert it.
  • Page 44 b. Lift the riser straight up and out of the bay, and then set it aside. c. Repeat these substeps for the second riser. 3. Move the PCIe risers from the impaired controller module to the same riser bays on the replacement controller module: a.
  • Page 45 If you have not already done so, reinstall the cable management device. h. Interrupt the normal boot process by pressing Ctrl-C. Restore and verify the system configuration - AFF A320 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 46 The date and time are given in GMT. Step 2: Verify and set the HA state of the controller module You must verify the state of the controller module and, if necessary, update the state to match your system configuration. 1.
  • Page 47 You can safely respond to these prompts. Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 48 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 49 a. Insert your forefinger into the latching mechanism on either side of the controller module. b. Press down on the orange tab on top of the latching mechanism until it clears the latching pin on the chassis. The latching mechanism hook should be nearly vertical and should be clear of the chassis pin. c.
  • Page 50 Air duct • System DIMMs slots: 2,4, 7, 9, 13, 15, 18, and • NVDIMM slot: 11 The NVDIMM looks significantly different than system DIMMs. 3. Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation.
  • Page 51 The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. 7.
  • Page 52 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 53 Hot-swap a fan module - AFF A320 To swap out a fan module without interrupting service, you must perform a specific sequence of tasks. 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame.
  • Page 54 The Attention LED should not be lit after the fan is seated and has spun up to operational speed. 10. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. Replace an NVDIMM - AFF A320 You must replace the NVDIMM in the controller module when your system registers that the flash lifetime is almost at an end or that the identified NVDIMM is not healthy in general;...
  • Page 55 If the impaired node is Then… displaying… The LOADER prompt Go to the next step. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node: prompt (enter system password) •...
  • Page 56 a. Insert your forefinger into the latching mechanism on either side of the controller module. b. Press down on the orange tab on top of the latching mechanism until it clears the latching pin on the chassis. The latching mechanism hook should be nearly vertical and should be clear of the chassis pin. a.
  • Page 57 1. Open the air duct and then locate the NVDIMM in slot 11 on your controller module. The NVDIMM looks significantly different than system DIMMs. 2. Note the orientation of the NVDIMM in the socket so that you can insert the NVDIMM in the replacement controller module in the proper orientation.
  • Page 58 Visually inspect the NVDIMM to verify that it is evenly aligned and fully inserted into the slot. 7. Push carefully, but firmly, on the top edge of the NVDIMM until the ejector tabs snap into place over the notches at the ends of the NVDIMM. 8.
  • Page 59 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 60 impaired node storage. About this task If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy node shows false for eligibility and health, you must correct the issue before shutting down the impaired node. ONTAP 9 System Administration Reference Steps 1.
  • Page 61 ../media/drw_a320_controller_cable_unplug_animated_gif.png Leave the cables in the cable management device so that when you reinstall the cable management device, the cables are organized. 4. Remove and set aside the cable management devices from the left and right sides of the controller module. 5.
  • Page 62 1. Open the air duct and locate the NVDIMM battery. 2. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket. 3.
  • Page 63 Do not completely insert the controller module in the chassis until instructed to do so. 3. Cable the management and console ports only, so that you can access the system to perform the tasks in the following sections. You will connect the rest of the cables to the controller module later in this procedure. 4.
  • Page 64 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 65 node shows false for eligibility and health, you must correct the issue before shutting down the impaired node. ONTAP 9 System Administration Reference Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*>...
  • Page 66 Leave the cables in the cable management device so that when you reinstall the cable management device, the cables are organized. 4. Remove and set aside the cable management devices from the left and right sides of the controller module. 5.
  • Page 67 1. Remove the cover over the PCIe risers by unscrewing the blue thumbscrew on the cover, slide the cover toward you, rotate the cover upward, lift it off the controller module, and then set it aside. 2. Remove the riser with the failed PCIe card: a.
  • Page 68 d. Reinstall the PCIe riser cover on the controller module. Install the controller module After you have replaced the component in the controller module, you must re-install the controller module into the chassis, and then boot it to Maintenance mode. 1.
  • Page 69 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 70 Once power is restored to the power supply, the status LED should be green. 8. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 71 Replace the real-time clock battery - AFF A320 You replace the real-time clock (RTC) battery in the controller module so that your system’s services and applications that depend on accurate time synchronization continue to function. • You can use this procedure with all versions of ONTAP supported by your system •...
  • Page 72 Replace the RTC battery You need to locate the RTC battery inside the controller module, and then follow the specific sequence of steps. Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1.
  • Page 73 b. Using both hands, gently pull the controller module out of the chassis and set it on a flat, stable surface. Replace the RTC battery 1. Remove the PCIe cover. a. Unscrew the blue thumbscrew located above the onboard ports at the back of the controller module. b.
  • Page 74 3. Visually inspect the battery to make sure that it is completely installed into the holder and that the polarity is correct. 4. Reinstall the PCIe cover on the controller module. Reinstall the controller module and setting time/date after RTC battery replacement After you replace a component within the controller module, you must reinstall the controller module in the system chassis, reset the time and date on the controller, and then boot it.
  • Page 75 -node local -auto -giveback true Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 76 NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

This manual is also suitable for:

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