Thermo Scientific Vanquish VH-D10 Operating Manual page 167

Message and Code
Code 3133 Holmium validation
failed – specified wavelength
not found.
Code 3142 Invalid data rate/
response time combination.
Filter not effective.
Code 3153 Bad calibration –
check flow cell.
Code 3156 Calibration failed.
D-alpha line not found – check
flow cell.
Code 3162 xx over-
temperature – emergency
standby entered now.
Code 3164 Data transfer error
from detector to PC – check
USB connection.
Code 3187 UV lamp cover not
in place – check cover position.
Code 3193 UV lamp/Flow cell
not installed.
Code 3197 Unsupported data
rate. Please choose a different
rate.
Code 3198 Invalid spectral
data. Check flow cell.
Diode Array Detectors (VH-D10)
Operating Manual
Description and Remedial Action
Repeat the validation. If the message still appears, proceed as follows:
• Perform a calibration and repeat the validation again.
• Ensure that the flow cell is installed properly. Remove and install the flow
cell. Flush the flow cell with pure LC/MS-grade water with a flow rate of
> 1 mL/min for several minutes.
• Check the lamp: If the lamp was newly installed, ensure that it is installed
properly. If the lamp is old (counting, for example, more than
2000 operating hours), replace the lamp (see
(} page 122)).
• Install a different flow cell or, if available, a diagnostic cell. Perform a
validation. Perform a calibration and repeat the validation again. If the
message disappears with a different cell, the flow cell that was previously
installed may be clogged. Perform a back-flushing procedure with this cell
(see Back-Flushing the Flow Cell
Select a higher data rate or longer response time for the response time filter
to be effective. Use the Chromeleon Instrument Method Wizard for valid
combinations.
An error occurred during wavelength calibration.
Check the flow cell (see Checking the Flow Cell
still appears, check that the lamp is installed properly.
Repeat the wavelength calibration.
Repeat calibration. If the message still appears, check the flow cell (see
Checking the Flow Cell (} page 169)). If the message still appears, install a
different flow cell or, if available, a diagnostic cell. If the message still
appears, check that the lamp is installed properly. Replace the lamp (see
Replacing the Lamp (} page 122)).
xx = affected component (system or lamp house)
Power the module off and let it cool down. Check for cooling air blockage.
Lower the environmental temperature.
Check the USB connection. Use only the USB cables provided by Thermo
Fisher Scientific for the device. Avoid CPU-intensive and time-consuming
operations on the PC during high-speed data acquisition.
Install the lamp cover correctly. Follow the installation steps for the lamp
cover in Replacing the Lamp
• UV Lamp: Check that the lamp is installed properly. Make sure that you
use a lamp that is provided for your device. If required, replace the lamp
(see Replacing the Lamp (} page 122)).
• Flow cell: Check the flow cell (see
Remove and install the flow cell.
Set an appropriate data collection rate. See
Rate (} page 101).
• Make sure that the mobile phase does not show excessive absorption for
the selected channel wavelength(s).
• Check the flow cell (see Checking the Flow Cell
message still appears, check that the lamp is installed properly. Replace
the lamp (see Replacing the Lamp
8 •
Replacing the Lamp
(} page 134)).
(} page 169)). If the message
(} page 122).
Checking the Flow Cell
Selecting the Data Collection
(} page 169)). If the
(} page 122)).
Troubleshooting
(} page 169)).
Page 167