Operating The System From Atelephone; Remote Access Via 'Dialler' Mode; Remote Access Via 'Answer' Mode; Teleservice Enabled - Bentel Security KYO 320 Installation Manual

OPERATING THE SYSTEM FROM A TELEPHONE
If your system has a K3-VOX2 Voice board (accessory
item), and your Installer has duly enabled the User Codes,
you will be able to control your system via any touch-pho-
ne. KYO 320 manages up to 64 Telephone Access User
Codes. Each Code can be programmed to control spe-
cific functions and Partitions.
You can access the system over the phone:
Ø after receiving a call from the Control panel;
Ø after calling the Control panel and activating the
Answering device facility.

Remote Access via 'Dialler' mode

If your installer has duly set up your Control panel, the Dial-
ler will send voice messages to the programmed telephone
numbers when Alarm conditions are detected (this Control
panel manages up to 32 Telephone Numbers). If you re-
ceive a Dialler call, you will be able to access your
system during the call by entering your Access Code
on the telephone keypad. You can enter your Access
Code while the message is playing, or during the pau-
ses between message announcements.
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If the Confirm successful calls option is Enabled,
you must press the * key (Star) while the voice
message is still running, otherwise the Control pa-
nel will consider the call "Unsuccessful", and will
carry out the programmed Actions.

Remote Access via 'Answer' mode

If your installer has duly set up your Control panels to
answer incoming calls, you will be able to access your
system via the 'Answering device' facility.
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The Answering function must be Enabled, otherwi-
se, you will be unable to access your system via re-
mote telephone. DO NOT use a telephone with a
redial button to Arm or Disarm your system, as this
may put your system security at risk.
If you are accessing your system via the 'Answering de-
vice' facility, two conditions are possible:
Ø Teleservice Enabled
ØTeleservice Disabled.
n Teleservice Enabled
If the 'Answer' and 'Teleservice' facility are both Ena-
bled, your system will answer your call after the pro-
grammed number of rings. It will emit a high-pitch
KYO320 OPERATING THE SYSTEM FROM A TELEPHONE
audible signal (beep), wait approximately 4 seconds then will
play the Answer message. At this point, you can enter your
PIN and send the required commands over the phone.
n Teleservice Disabled
If the 'Teleservice' facility is Disabled, your system will
answer your call after the programmed number of
rings. It will emit a low-pitch audible signal then will play
the Answer message. At this point, you can enter your
PIN and send the required commands over the phone.

Typing-in your User Code PIN

You can type-in your PIN while the message is playing,
or during the pauses between message announce-
ments, regardless of the Telephone Access mode
(Dialler or Answer Mode).
To type-in your PIN:
1. Press the # key (for the control panel revision 2.03
or higher),
2. enter your PIN,
3. press the # key.
If your system recognizes your code, it will emit an audi-
ble feed back signal (short high-pitched beep), and will
accept commands.
If your system DOES NOT recognize your code, it will
emit an audible error signal (buzz).
The system will end the call automatically, if no valid
code is entered within 30 seconds (at default). This in-
terval can be customized from 1 to 254 seconds.
If necessary, press # to delete wrong digits and restart.

Entering Commands

Once your PIN has been recognized, you can enter the
Command Codes. If you enter a wrong Code, the
system will emit an audible error signal (buzz).
If you enter a valid Code, the system will emit an audible
confirmation signal (beep).
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The system will end the call automatically, if no Key
is pressed within 2 minutes.
#
Cancel Command
Press # to cancel the Command, and step back to the
Enter data phase.
Press # to delete wrong digits: the system will emit an
audible feed back signal (2 beeps) to confirm that the
data has been deleted.
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