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Troubleshooting Guide
Symptom
XII
A Whole-home scene does not
activate when the linked button
on a Master Control is pressed.
In a bridged system, unable to
link a Master Control button to
a Phantom Button.
The LED for a Whole-home
Button on a Cordless Master
Control is not in the correct
state.
Pressing a Whole-home Button
on a Master Control turns the
Whole-home scene ON, but not
OFF.
Master Control Buttons 1-15
will not link to Whole-home but-
tons. However, All On and
All Off will link.
XIII
RX LED not flashing when
sending an RS-232 command
to the Chronos
System
TM
Bridge.
No RS-232 feedback and TX
LED is flashing.
No RS-232 feedback and TX
LED is not flashing.
No RS-232 feedback from
Chronos System Bridge when
a Master Control button is
pressed.
Possible Cause
The Phantom Button is not linked
to the Master Control.
The scene contains Dimmers
shipped prior to January 1, 2001.
Button already has local program-
ming on it.
External Control is not enabled on
the Master Control.
Master Control was shipped prior
to January 1, 2001.
Cordless LEDs are not updated
when a Cordless Master Control
wakes up.
The Whole-home Button is set to
Single Action.
Master Control was shipped prior
to January 1, 2001.
RS-232 cable not connected to
both devices.
Incorrect type of RS-232 cable.
RS-232 cable not connected to
both devices.
Incorrect type of RS-232 cable.
External device using incorrect
baud rate.
Chronos System Bridge RS-232
feedback not enabled.
Flow control set incorrectly.
Master Control does not have a
Master Control Number.
Master Control button press
feedback is not turned on.
Setup Guide for the RadioRA Chronos System Bridge
Remedy
Link the Phantom Button to the Master
Control from the Whole-home Button
Setup menu.
From the Phantom Button Setup menu,
select Set Properties, and set the Fade
Time to 'Legacy'.
Erase the local programming.
Enable External Control on the Master
Control.
Replace the Master Control with one
shipped after January 1, 2001.
Use corded or wall-mounted Master
Controls where accurate LED feedback is
required.
Set the button to Toggle from the Phantom
Button Setup menu, under Properites.
Replace the Master Control with one
shipped after January 1, 2001.
Check cable connections.
Verify cable, see the RadioRA
RS-232 Protocol and Programming Guide
(P/N 044-038).
Check cable connections.
Verify cable, see the RadioRA
RS-232 Protocol and Programming Guide
(P/N 044-038).
Verify baud rate of external devices match-
es the baud rate setting on the Chronos
System Bridge.
Configure Chronos System Bridge RS-232
feedback.
Verify flow control setting from the RS-232
Setup menu.
Verify the Master Control Number.
Turn on Master Control button
feedback from the RS-232 Setup menu.
®
TM
107
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