IBM eserver p Series Service Manual page 90

event. On this window, designate the set of serviceable events you want to view by specifying your
search criteria (such as event status or error class).
Note: Only events that match all of the criteria that you specify are shown.
6. When you are finished, click OK.
When you select a line in the Serviceable Event Overview window, all lines in the same serviceable event
are selected. To open the Serviceable Event Details window for the selected event, select the event and
click Event Details.
Viewing Serviceable Event Details
To view serviceable event details, do the following:
1. Perform the steps in "Viewing Serviceable Events" on page 69.
2. The Serviceable Event Details window opens, showing extended serviceable event information,
including the following:
v Status
v Earliest original time stamp of any managed object
v AIX error log. (The Linux system error log does not place entries into Service Focal Point.)
v Should this error ever get called home?
v Error was called home
v Pointer to extended error-data collection on the HMC
The window's lower table displays all of the errors associated with the selected serviceable event. The
information is shown in the following sequence:
v Failing device system name
v Failing device machine type/model/serial
v Error class
v Descriptive error text
Viewing Serviceable Event Error Details: To view serviceable event error details, do the following:
1. Perform the steps in "Viewing Serviceable Event Details."
2. Select an error in the lower table, and click Error Details.
Viewing Service Processor Error Details: To view service processor error details, do the following:
1. Perform the steps in "Viewing Serviceable Event Error Details."
2. If the serviceable event error details you are viewing are for a service processor-class error, the lower
table on the resulting window contains service processor errors. Select a service processor error from
the lower table, and click Service Processor Error Details to see further details.
Saving and Managing Extended Error Data
To save extended error (EE) data, do the following:
1. Perform the steps in "Viewing Serviceable Event Details."
2. Click Save EE Data. To save extended error data for only one error associated with the serviceable
event (rather than for the entire serviceable event), select the error from the lower table, and click
Error Details. In the next menu, click Manage EE Data.
Viewing and Adding Serviceable Event Comments
To add comments to a serviceable event, you must be a member of the Service Representative or System
Administrator roles.
To add comments to a serviceable event, do the following:
Note: You cannot edit or delete previous comments.
70 EserverpSeries 650 Service Guide