IBM 3592 Maintenance Information
  1. Manuals
  2. Brands
  3. IBM Manuals
  4. Storage
  5. TotalStorage Enterprise 3592
  6. Maintenance information

IBM 3592 Maintenance Information

Rack mount models
Hide thumbs Also See for 3592:
Table of Contents

Advertisement

Quick Links

Download this manual
IBM 3592 TS1140, TS1150, TS1155, and
TS1160 Tape Drives
Maintenance Information
Rack Mount Models EH7, EH8, 55F, and
60F
IBM
SC27-9295-00

Advertisement

Table of Contents
loading

Related Manuals for IBM 3592

Summary of Contents for IBM 3592

  • Page 1 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives Maintenance Information Rack Mount Models EH7, EH8, 55F, and SC27-9295-00...

  • Page 2: Read This First

    TS3500 (3584) Operator Guide. • Do not use this MI to complete service procedures on a 3592 EH7, EH8, 55F, or 60F drive installed in an IBM TS4500, but refer to the Knowledge Center for that product. If the drive is installed in a 3584 and you need operator information, use the TS4500 (3584) Operator Guide.
  • Page 3 • Send your comments by email to ibmkc@us.ibm.com. Be sure to include the following information: – Exact publication title and version – Page, table, or illustration numbers that you are commenting on – A detailed description of any information that should be changed...

  • Page 4: Table Of Contents

    Federal Information Processing Standards (FIPS)................... 23 Device characteristics..........................24 Fibre Channel connectivity ........................24 Tape cartridge............................25 Cartridge type indicator........................25 3592 data tape cartridge........................25 Cartridge capacity scaling........................27 Cartridge memory (CM)........................27 Write-once read-many (WORM)........................ 27 Tape drive..............................28 Drive layout..............................28 Operator bezel............................
  • Page 5 Special tools and customer supplies......................35 Cleaning cartridge..........................36 Leader pin replacement kit........................37 ESD kit..............................38 Tape unit cleaner..........................38 Hook-and-loop fastener........................38 Fibre wrap tool............................. 38 Chapter 3. Messages....................39 Service and Media Information messages (SIMs and MIMs)..............39 SIMs..............................39 SIM error information...........................39 MIMs..............................
  • Page 6 Virtual Operator panel..........................77 Virtual Operator panel indicators, icons, and message areas..............77 Virtual Operator panel controls......................77 Virtual Operator panel display......................78 Drive type and capability indicator...................... 82 Media data indicator..........................82 Horizontal bar indicators........................83 Clean icon............................. 83 Dump icons............................83 Write-protected icons..........................
  • Page 7 Excessive Clean messages........................ 183 Preparing the tape drive for service......................183 Powering the device ON and OFF......................183 Removing drive canister power......................183 Restoring drive canister power......................184 End of call..............................185 Verifying the fix...........................185 Setting the device online........................185 Final checks............................185 Connecting and disconnecting the laptop from the drive..............186 Ethernet (laptop) Drive Dump procedures....................187 Determining current dump status.....................
  • Page 8 FID EA: Cables FRU kit........................255 Removing the enclosure from a rack....................258 Chapter 9. Parts catalog information..............259 3592 EH7/EH8/55E/55F/60F Rack FRU list..................259 Appendix A. ITDT support.................. 261 TAPEUTIL in Sun (Solaris) system environment...........263 TAPEUTIL in HP-UX system environment............269 Introduction.............................
  • Page 9 Taiwan Notice............................. 294 Russia Notice............................294 United States Federal Communications Commission (FCC) Notice..........294 Flat panel display..........................295 Monitors and workstations........................ 295 IBM cryptographic coprocessor card return program...............295 Système Internationale d'unités (SI)....................295 Laser information.............................295 Notes........................ 296 Glossary......................297 Index........................ 320...

  • Page 10: List Of Figures

    List of Figures 1. 3592 tape cartridge.............................26 2. Operator bezel - drive canister front view....................29 3. Drive rear layout - Models EH7/EH8/55F/60F (Fibre Channel) ..............30 4. LED locations for EH7/EH8/55F/60F......................31 5. Power distribution diagram.........................33 6. Cleaning cartridge ............................37 7.
  • Page 11 40. CE Options menu - CE Offline Mode (Part 2 of 6)..................92 41. CE Options menu - CE Offline Mode (Part 3 of 6)..................93 42. CE Options menu - CE Offline Mode (Part 4 of 6)..................94 43. CE Options menu - CE Offline Mode (Part 5 of 6)..................95 44.
  • Page 12 83. Removing the top cover, showing the cable assembly................255 84. Ferrite beads on the cable assembly..................... 256 85. Unscrewing the power supply bracket....................257 86. Removing the power supply bracket...................... 257 87. Exploded Rack Mount view........................259 88. TAPEUTIL Program menu – Sun Solaris system..................264 89.
  • Page 13 4. FIDs and FRUs............................... 7 5. ATTN DRV messages........................... 11 6. Supported TapeAlert flags.......................... 12 7. 3592 Drive functions and capabilities......................19 8. Model 60F enhancements to Model EH8....................19 9. Model EH8/55F enhancements to Model EH7................... 19 10. 3592 drive attachment capabilities......................20 11.
  • Page 14 40. ASC, and ASCQ summary for Sense Key B (Aborted Command).............53 41. ASC, and ASCQ summary for Sense Key D (Volume Overflow)............... 53 42. Device driver to AIX ERRNO translation....................57 43. Virtual Operator panel controls........................ 78 44. Virtual Operator panel display - Menu, status, and message areas............79 45.
  • Page 15 83. Advanced Config menu (Encryption)...................... 123 84. Crypto Officer menu (Encryption)......................124 85. Key Path Config menu (Encryption)......................124 86. BOP Encryption menu..........................125 87. Restore Defaults menu (Encryption)...................... 126 88. CE Save Data menu (Encryption)......................126 89. CE Default Density menu........................126 90. CE Wrap Tools menu..........................127 91.
  • Page 16 138. Installation Instruction feature codes and RPQs................168 139. Drive canister LEDs..........................175 140. 3592 Feature codes - Fibre Channel attachment with LC/LC cables..........178 141. Attachment feature codes for various systems................... 178 142. Meaning of response to FTP command "mget" (offloading dumps)........... 188 143.
  • Page 17 169. Meters-to-feet conversion........................283 170. Inches/feet-to-centimeters conversion....................283 171. Feet-to-meters conversion........................283 172. Kilograms-to-pounds conversion......................284 173. Pounds-to-kilograms conversion......................284 174. Celsius-to-Fahrenheit conversion......................285 175. Fahrenheit-to-Celsius conversion......................285 176. SI Base Units and Derived SI Units...................... 285 177. Mathematical power-to-common term comparison (American system)........... 286 178.

  • Page 18: Preface

    • IBM Tape Device Drivers Installation and User's Guide, GC27-2130 3584 information Do not use the 3592 tape drive MI to complete service procedures on an IBM TS4500 tape library (3584). Refer to the IBM TS4500 Knowledge Center. Fibre Channel attachment information •...
  • Page 19 Table 2: Information website URLs (continued) Statistical Analysis and Reporting http://www.storage.ibm.com/hardsoft/tape/pubs/ System User Guide (SARS) pubs3590.html Select '3590 Enterprise Tape Drive' not '3592 Enterprise Tape Drive.' Currently available microcode http://www.ibm.com/support/fixcentral Practical Guide for SAN with System p http://www.redbooks.ibm.com Linux and Linux System z support http://www-1.ibm.com/servers/eserver/zseries/connectivity/...
  • Page 20 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 21: Chapter 1. Start

    • If the service call is on a status 3 machine, see “General instructions” on page 156, then return here to continue the service call. • Many figures and examples in this MI are typical representations of all 3592 drives. Unless otherwise indicated, substitute this drive type with the drive type of your drive. Distinctions among drive models are mentioned where appropriate.
  • Page 22 Fibre Channel Port 0 or Port 1 LED on back of drive is Fibre Channel communications were interrupted and flashing yellow are in recovery. If this condition continues, go to “Fibre Channel problem determination” on page 237. 2 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 23: Ce Logs Menu (Ce Offline Mode)

    Because the cleaning cartridge reached its end of life, Required" message a cleaning cycle cannot be allowed. Ask the customer to replace the cleaning cartridge. Refer to the 3592 Drive Operator Guide. Excessive temporary errors reported to the host 1. Review the temporary error log. See “CE Temp Error Log menu”...
  • Page 24 See the “Operator Mode menus” on page 97 beginning on page “Operator Mode menus” on page 97 for drive-addressing and setting information. See the library MI for more troubleshooting procedures. 4 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 25 FIPS-certified, refer to one of these websites for drive microcode information: Note: FIPS-certified microcode is not available as factory-installed microcode. • Internal http://snjlnt02.sanjose.ibm.com/tape/ tapetec.nsf/pages/3592page00 • External http://www.ibm.com/support/fixcentral You can learn about FIPS certification at the website http://www.itl.nist.gov/fipspubs/...

  • Page 26: Fid Entry Point

    3592 drive availability. The service information message (SIM) record, which the 3592 drive sends to the host, also has the reported FID information. See “Service and Media Information messages (SIMs and MIMs)” on page 39.

  • Page 27: Fids And Frus

    The following list also contains the FRU name and a page reference to the removal and replacement procedure for the FRU. Each FRU is identified by a 1-byte identifier (FID). The FID relates to the FRUs that have the highest probability of causing the problem. Always replace the FRU with the highest probability of failure first.
  • Page 28 • “FID EA: Cables FRU kit” on page 255 Drive canister • “FID 85: Drive canister” on page 252 83 or E5 Microcode fault Microcode 100% “FID 83 or E5 - Microcode problem” on page 239 8 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 29 Table 4: FIDs and FRUs (continued) Reporte FRUs FRU name or description Prob- Page reference or instruction d FID ability 84 or E6 Timing problem in the microcode or the electronics, or multiple check-1 errors occurred Microcode “FID 84 or E6 - Isolating fault between microcode and hardware”...
  • Page 30 Wrap Test at Drive. If the test runs without error at the drive, replace the cable. If the test still provides FID F7, replace the drive canister. Fibre Channel cable Table 140 on page 178 Drive canister • “FID 85: Drive canister” on page 252 10 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 31: Attention Drive (Attn Drv) Messages

    Load Error 1. Ensure that the cartridge is not broken and that the leader pin is attached. See "Damaged Cartridges" in the 3592 Drive Operator Guide. Have the customer replace the cartridge if it is damaged. 2. Ensure that the cartridge is a 3592 compatible-type cartridge.

  • Page 32: Tapealert Reporting

    All flags at the drive are cleared at Power On Reset (POR). Only those TapeAlert flags that are used by the 3592 drive are included here. The 3592 drive supports the TapeAlert flags that are found in Table 6 on page 12 that were developed for tape drive and autoloader devices.
  • Page 33 Table 6: Supported TapeAlert flags. The No. column is presented in decimal format, not hexadecimal format. (continued) Flag Description Customer action CE action Write The tape drive is having Isolate fault Customer Responsibility, but if warning problems with writing data. No between drive and needed, go to “FID 87 or F2 - data is lost, but there is a...
  • Page 34 No action is None format cartridge that is marked as read- required. Status only is loaded into the drive. It is only. cleared when the cartridge is ejected. 14 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 35 Table 6: Supported TapeAlert flags. The No. column is presented in decimal format, not hexadecimal format. (continued) Flag Description Customer action CE action Tape Customer action optional. The Set when the tape Can be caused by power failure directory drive automatically rebuilds the drive detects that or reset while tape is reading/ that is...
  • Page 36 FID or ATTN DRV message is posted. Lost Media statistics were lost at No action that is None statistics some time in the past. required. Status only. 16 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 37 Table 6: Supported TapeAlert flags. The No. column is presented in decimal format, not hexadecimal format. (continued) Flag Description Customer action CE action Tape The tape directory on the tape Customer action Can be caused by power failure directory cartridge that just unloaded is optional.
  • Page 38 134, or run diagnostic tests. Go to “Maintenance starting point” on page 1. 2. The broken tape can be caused by another drive nicking or otherwise damaging the tape before it was placed in the current drive. 18 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 39: Chapter 2. Introduction

    Chapter 2. Introduction 3592 introduction The IBM 3592 tape drives provide high capacity, performance, reliability, and a wide range of host connectivity by using Fibre Channel technology. Table 7 on page 19 provides a summary of drive functions and capabilities.

  • Page 40: Ras Characteristics

    Supported in stand-alone rack installations Each 3592 drive canister is a single FRU. After the drive is varied offline to the host, each drive canister can be removed and replaced with power ON (hot-pluggable), with minimal impact to customer operations. Power to the drive canisters is supplied by two redundant DC power supplies. If one power supply fails, another provides shared power until the failed supply is replaced.

  • Page 41: Reliability

    Reliability • Fewer cables because of integral canister plug-in enclosure • Reliable, brushless motors • Continuous channel calibration for improved data integrity • Durable cartridge loader design • Drive canister is a single FRU • No pneumatics • Reliable electronics because of one card versus multiple cards •...

  • Page 42: Maintenance Strategy

    If the host system does not support SIMs and MIMs, sense data is available if the subsystem is able to present it. In addition, the FID is displayed on the 3592 operator message display and service panel, and it is placed into the drive error log.

  • Page 43: Federal Information Processing Standards (Fips)

    The SIM and MIM functions were developed to improve 3592 product serviceability. See “Service and Media Information messages (SIMs and MIMs)” on page 39 and “Statistical Analysis and Reporting System (SARS)” on page 43 for details. Another accommodation of the 3592 is the ability to use the TapeAlert industry standard.

  • Page 44: Device Characteristics

    The 3592 drive can be direct-attached to various host systems by one or two Fibre Channel ports . The 3592 tape drive support also is available for AIX, UNIX, or numerous other hosts with one or both ports of the Fibre Channel.

  • Page 45: Tape Cartridge

    3592-dedicated library frame. Do not insert a 3592 cartridge into a tape drive other than a 3592. Do not insert any other type of tape cartridge into a 3592 drive.

  • Page 46: Tape Cartridge

    • Figure 1 on page 26 provides an illustration of a 3592 data cartridge. • Table 13 on page 26 provides descriptions of the 3592 data cartridge types, with the actual identifier (JC, JD, JE, JK, JL, JM, JV, JY, or JZ).

  • Page 47: Cartridge Capacity Scaling

    Some records retention and data security applications require the write-once read-many (WORM) function of tape data storage. This WORM function is accomplished on the 3592 by a combination of microcode controls in the drive, and a special WORM tape cartridge.

  • Page 48: Tape Drive

    Tape drive The 3592 tape drive is housed in a canister. The two components are assembled into a single FRU called a drive canister. The drive canister is installed in a rack enclosure that can house two canisters. The enclosure includes redundant DC power supplies and appropriate cables and cards that provide power and signals to the drives.

  • Page 49: Operator Bezel - Drive Canister Front View

    FID messages, attention drive messages, clean messages, and drive status. Note: For information, refer to the 3592 Operator Guide. Operator panel (8-character display) message types The 3592 operator panel message display has various message types - • FID messages Introduction 29...

  • Page 50: Drive Rear Layout

    Model number label (EH7/EH8/55F/60F) Canister cable port The cable from this port connects to the Ethernet port and power supply on the front enclosure behind the enclosure bezel. MTM/Serial number label 30 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 51: Led Locations For Eh7/Eh8/55F/60F

    Note: All EH7/EH8/55F/60F drives are encryption-capable. Drive LED indicators The drive LED indicators are identified in Figure 4 on page 31 and their functions and meanings are listed in Table 16 on page 31. 3592 Port Port Figure 4: LED locations for EH7/EH8/55F/60F...

  • Page 52: Power Supplies

    2. The Information LED is not lit. However, even if it is, it is not a cause to replace the drive. If it is on, the fan is probably running at full speed. Power supplies 32 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 53: Power Distribution Diagram

    AC LED: ON - good, OFF - fault ! LED: OFF - good, ON - fault Power in the 3592 is supplied by a redundant pair of power supplies . The AC power cord each supply is plugged into the AC power distribution unit of the rack into which the 3592 is mounted.

  • Page 54: Power Switch And Power Sequence

    The power supply is packaged in a metal housing for structural and safety purposes. The power supply converts AC input to +12 V DC and +5 V DC, and provides DC power to the 3592 through a separate (removable) cable that connects to the drive canister FRU.

  • Page 55: Redundant Power

    During an initial microprogram load (IML), a microcode image that permits the subsystem to become functional is loaded into the RAM. Anytime the unit is initially powered ON, the 3592 attempts to complete an IML from nonvolatile storage. Power sequencing When power is applied, internal diagnostic tests check the voltages.

  • Page 56: Cleaning Cartridge

    Cleaning cartridge Use the 3592 cleaning cartridge only in a 3592 drive to clean the head guide assembly. See the attention notices in “Cleaning the operator bezel” on page 193, and refer to the 3592 Drive Operator Guide for drive cleaning and cleaning cartridge information.

  • Page 57: Leader Pin Replacement Kit

    Cartridge manual-rewinding tool Leader pins and C-clips (Not shown) Instructions (refer to the 3592 Operator Guide) Note: Replacing the leader pin is used only as a temporary measure to retrieve the data from the tape; it is not a permanent fix.

  • Page 58: Esd Kit

    Use only IBM tape unit cleaner (P/N 05H3929) to clean the 3592 tape cartridge and the drive bezel. Since the IBM tape unit cleaner might not be available in your area, consider the use of tap water as a cleaning agent.

  • Page 59: Chapter 3. Messages

    The data is shown as examples only. Service and Media Information messages (SIMs and MIMs) The SIM and MIM functions are a primary factor in the 3592 maintenance plan for improved product availability (see “RAS characteristics” on page 20 for an explanation of availability).

  • Page 60: Sim Format - Sample

    See “SIM/MIM service messages” on page 46 Severity See “SIM/MIM severity” on page 47 FRU Identifier (FID) See “FID entry point” on page 6 First FSC Last FSC Sequence Number 40 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 61: Mims

    “Error log on host display” on page 44 provides an example of this information, which can be seen at the host. This information is used to service the 3592 drive and also can be obtained directly from the drive display. “Virtual Operator panel” on page 77 describes the 3592 display.

  • Page 62: Mim Format - Sample

    “SIM/MIM severity” on page 47 First FSC VOLSER Volume serial number VOLSER Valid Flag VOLSER not valid. VOLSER valid. Sequence Number Device Model Number 454837 (EH7) 454838 (EH8/55F) 454839 (60F) 42 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 63: Statistical Analysis And Reporting System (Sars)

    Guide. To obtain online documentation, refer to “Website information” on page xviii for a website URL. The algorithms are run in the 3592 just before a tape cartridge is unloaded. The HSARS data is stored in nonvolatile storage in the drive and the VSARS data is stored in cartridge memory (CM) on the tape cartridge media.

  • Page 64: Obtaining Drive Error Information At Host

    Obtaining drive error information at host This section explains how to obtain 3592 drive error information by using the System p (RS/6000) AIX, System i (OS/400), and Sun platforms. If the utilities described here are not used on your system, refer to the documentation that came with your system drivers.

  • Page 65: Message Codes

    Device Hardware Failure: The device cannot be used. A FID is displayed with the error message. Check the device error log for possible repair action. See “Error log on host display” on page 44; also, Virtual Operator panel describes the 3592 display. 3433 Service Circuits Failed, Operations not Affected: This error does not affect the performance of the device.

  • Page 66: Mim Exception Messages

    Table 29 on page 47 provides descriptions of SIM/MIM service messages for your information. You can acquire action information by using the service code that is contained in the reported SIM/MIM. 46 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 67: Sim/Mim Severity

    Sense Keys, ASC, and ASCQ information The following Sense Key tables list Additional Sense Codes (ASC) and Additional Sense Code Qualifiers (ASCQ) that can be reported by the 3592. See IBM Tape Drive 3592 SCSI Reference (GA32-0968) for information. Sense Key 0 (No Sense)

  • Page 68: Sense Key 1 (Recovered Error)

    Media load or eject failed Sense Key 3 (Medium Error) Table 34: ASC, and ASCQ summary for Sense Key 3 (Medium Error) ASC ASCQ Description 03 02 Excessive write errors 48 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 69 Table 34: ASC, and ASCQ summary for Sense Key 3 (Medium Error) (continued) ASC ASCQ Description 09 00 Track following error 0C 00 Write error 11 00 Unrecovered read error 11 01 Read retries exhausted 11 08 Incomplete block read 14 00 Recorded entity not found 14 01...

  • Page 70: Sense Key 4 (Hardware Error)

    2C 00 Command sequence error 39 00 Saving parameters not supported 3D 00 Invalid bits in identify message 53 02 Medium removal prevented 5B 03 Log list codes exhausted 50 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 71 Table 36: ASC, and ASCQ summary for Sense Key 5 (Illegal Request) (continued) ASC ASCQ Description 80 00 CU mode, vendor-unique 85 03 Write protected because of current tape position EE xx Encryption related EE 00 Encryption - key service not enabled EE 01 Encryption - key service not configured EE 02...

  • Page 72: Sense Key 6 (Unit Attention)

    EF xx Encryption related EF 10 Encryption - key required EF 11 Encryption - key generation EF 13 Encryption - key translate EF 1A Encryption - key optional 52 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 73: Sense Key 8 (Blank Check)

    Table 38: ASC, and ASCQ summary for Sense Key 7 (Data Protect) (continued) ASC ASCQ Description EF C0 Encryption - no operation Sense Key 8 (Blank Check) Table 39: ASC, and ASCQ summary for Sense Key 8 (Blank Check) ASC ASCQ Description 00 05 End-of-data detected...

  • Page 74: Tapeutil Command

    1. Type diag at the AIX command line. 2. Select Service aids from the Diagnostic Function Selection menu. 3. Select IBM Tape Drive Service Aids from the Service Aid Selection menu. 4. Select Error Log Analysis from the Service Aid menu.

  • Page 75: Aix Tapeutil And Diag Commands Error Log Example

    IBM Tape Device Error Log Analysis NAME: rmt1 LOCATION: 00-02-01-20 DEVICE TYPE: 3592 DATE: 10/21/03 07:33:21 SEQUENCE #203274 ERROR ID: HARDWARE ERROR SCSI CDB: 0A0100001400 SCSI STATUS BYTE: CHECK CONDITION SENSE KEY: 4 ASC/ASCQ: 4400 SCSI SENSE BYTES 0-17: 710004000000004000000000440086083106...

  • Page 76: Tapeutil Errors

    Table 42 on page 57 shows only the errno values that pertain to tape devices. You can find the complete list of errno values in the AIX /usr/include/sys/errno.h header file. 56 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 77: Device Driver To Aix Errno Translation

    Table 42: Device driver to AIX ERRNO translation Device driver Description errno error code EPERM • General: The process does not have adequate permission to complete the wanted function. • Open: An I/O error occurred that indicates a failure to operate the device. •...

  • Page 78: Smit Command

    22 on page 62, and Figure 23 on page 63 provide examples of the different error log formats for the smit and errpt commands. For errors that indicate system problems, enter the appropriate maintenance package. 58 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 79: Aix Smit And Errpt Command Error Log Example

    0000C9DF4C00 Node ID: kitt Error Class: Error Type: PERM Resource Name: rmt1 Resource Class: tape Resource Type: 3592 Location: 00-02-01-20 VPD: Manufacturer....IBM Machine Type and Model..03592J1A Serial Number....000000000083 Device Specific . (FW) ..0462 Loadable Microcode Level...A170029E Description TAPE SIM/MIM RECORD...

  • Page 80: Error Log Example Of Sim Message - Aix

    First FSC (fault symptom code) 4135 3036 A506 Last FSC (fault symptom code) 3033 3539 32 03592 Machine Type 4A 3141 Model Figure 20: Error Log example of SIM message - AIX 60 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 81: Error Log Example Of Mim Message - Aix

    000003243700 Node ID: kitt Error Class: Error Type: UNKN Resource Name: rmt1 Resource Class: tape Resource Type: 3592 Location: 00-02-01-20 VPD: Manufacturer....IBM Machine Type and Model..03592J1A Serial Number....000000000315 Device Specific . (FW) ..5B8A Loadable Microcode Level..A170029E Description UNDETERMINED ERROR Probable Causes...

  • Page 82: Aix Smit And Errpt Command Error Log Example

    Next to Last FSC (fault symptom code) 33 41 Last FSC (fault symptom code) 343341 Microcode level (not shown) VOLSER (Bytes 83-88) Figure 22: AIX SMIT and ERRPT command Error Log example 62 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 83: Error Log Analysis - System I

    Figure 23: AIX SMIT and ERRPT commands Error Log example - descriptions Error Log Analysis - System i To gain access to the System i problem logs and error logs, sign on at any available workstation with the QSRV logon and its security password (QSRV). After signon, the correct access authorization is granted and the OS/400 MAIN MENU opens.

  • Page 84: System I With Risc Processor

    Note: You might use the PF11 function key, which gives you a brief description of the error log entry. This information can be helpful when you are scanning the error logs. 8. The following figure is a sample System i Error Log display screen. It shows the 3592 error log data. Display Detail Report for Resource...
  • Page 85 Figure 25: System i example Error Log of SIM message To display the hexadecimal error report, press F6. The following figure is an example of a 3592 hexadecimal error report that shows a permanent read/write error. Press Page Up or Page Down to display offset 01D0 to 020C in the error log.

  • Page 86: System I Hexadecimal Error Log (Display)

    Next to Last FSC (fault symptom code) 01EB-01EC 3354 Last FSC (fault symptom code) 020A-020C 343341 Microcode level 0215-021A 505152393530 VOLSER Number in ASCII or EBCDIC Figure 26: System i hexadecimal Error Log (display) 66 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 87: System I (As/400) Product Activity Log (Display)

    Microcode EC Number (in ASCII) Figure 27: System i (AS/400) Product Activity Log (display) For information about the sense bytes, see Request Sense X'03' in the IBM Tape System 3592 Hardware Reference. Figure 28 on page 68 provides an example of an System i hexadecimal error report printout with an error type of Permanent.

  • Page 88: Obtaining Drive Error Information From Linux System

    • If your customer runs the recommended IBMtaped daemon that comes with the Linux device driver for the 3592, the system automatically captures trace data, error logs, volume logs, drive dumps, and 68 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 89: Forcing A Drive Dump

    SIM/MM data. IBM recommends that you do not disable these items. Refer to the IBM Tape Device Drivers Installation and User's Guide, for information about setting these options, accessing these files, and gathering this data.

  • Page 90: Obtaining Drive Error Information From Solaris System

    See “TAPEUTIL in Sun (Solaris) system environment” on page 263 for information about the host attachment software service tool tapeutil for Solaris systems. Refer to the IBM Tape Device Drivers Installation and User's Guide for information about Solaris service and diagnostic aids.

  • Page 91: Obtaining Drive Error Information From Hp-Ux System

    See “TAPEUTIL in HP-UX system environment” on page 269 for information about the host attachment software service tool tapeutil for HP systems. Refer to the IBM Tape Device Drivers Installation and User's Guide for information about HP/UX service and diagnostic aids.
  • Page 92 DD_ENTRY_EXIT_NOT_PRESENT DD_LIBRARY_AUDIT DD_LIBRARY_FULL DD_MEDIA_EXPORT DD_SLOT_FAILURE DD_SLOT_OR_MEDIA_FAILURE DD_SOURCE_EMPTY DD_DESTINATION_FULL DD_CLEANER_INST DD_MEDIA_NOT_EJECTED DD_IOPORT_NOT_CONFIG DD_FIRST_DEST_EMPTY DD_END_PHYSICAL_MEDIA DD_MEDIA_BLANK DD_MEDIA_CORRUPTED DD_MEDIA_FAILURE DD_MEDIA_INCOMPATIBILITY DD_SECTOR_RELOCATION DD_SECTOR_OUT_OF_RANGE DD_WRITE_PROTECT DD_CLEAN_MEDIA DD_MEDIA_FAULT DD_CLEANING_COMPLETE DD_LOGICAL_END_OF_MEDIA DD_MEDIA_NOT_PRESENT DD_BEGINNING_OF_MEDIA DD_ERASE_FAILURE DD_WRITE_TO_WRITTEN_WORM 72 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 93: Scsi Sense Data

    DD_WRONG_LENGTH_BLOCK ERROR_IO_INCOMPLETE ERROR_IO_PENDING ERROR_NOACCESS ERROR_CANTOPEN 1011 ERROR_CANTREAD 1012 ERROR_CANTWRITE 1013 ERROR_END_OF_MEDIA 1100 -------------------------------------------------- -------------------------------------------------- Symbolic Error | NT Error Number | |--------------------------------|-----------------| ERROR_FILEMARK_DETECTED 1101 ERROR_BEGINNING_OF_MEDIA 1102 ERROR_SETMARK_DETECTED 1103 ERROR_NO_DATA_DETECTED 1104 ERROR_PARTITION_FAILURE 1105 ERROR_INVALID_BLOCK_LENGTH 1106 ERROR_DEVICE_NOT_PARTITIONED 1107 ERROR_UNABLE_TO_LOCK_MEDIA 1108 ERROR_UNABLE_TO_UNLOAD_MEDIA 1109 ERROR_MEDIA_CHANGED 1110 ERROR_BUS_RESET...
  • Page 94 Release. X'18 Copy. X'19 Erase. X'1A Mode sense. X'1B Load/unload. X'1C Receive diagnostics results. X'1D Send diagnostic test. X'1E Prevent/allow media removal. X'1F Read log. X'34 Read position. 74 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 95 X'3B Locate. Logical unit (byte 1) in the CDB (for this example, '00'). Bytes 2 - 11 in the CDB. A maximum of 12 bytes (0 - 11) are reserved for the CDB, though not all the bytes are used every time. The "aa" tells how many bytes are used of the 12 available (for this example, '6').
  • Page 96 'ss' byte contains '70,' '71,' 'F0,' or 'F1'. The remaining bytes are valid device sense data. See the appropriate device reference manual for the specific format and content of these bytes. 76 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 97: Chapter 4. Virtual Operator Panel

    Chapter 4. Virtual Operator panel Virtual Operator panel The 3592 EH7, EH8, 55F, and 60F drives no longer use a physical Operator or Service panel, like the E07 and E08 models did. It is replaced by a Virtual Operator panel, as described here.

  • Page 98: Virtual Operator Panel Display

    Table 44 on page 79 for descriptions of these areas. The lower half of Figure 33 on page 79 depicts an example of display information. 78 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 99: Virtual Operator Panel Display - Menu, Status, And Message Areas

    Note: Use with Table 44 on page 79, and see “Virtual Operator panel indicators, icons, and message areas” on page 77. Menu area Status area Drive Type Menu Title area Device Status Media Type Menu Supplemental Messages Supplemental Messages Tape position indicator Example: E05:E OPTIONS...
  • Page 100 • Midtape recovery: Power cycle or reset that occurred while cartridge was loaded. The drive is slowly rewinding the tape and ejects the cartridge. • Blank field • Not Loadable (AJAR) 80 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 101: Virtual Operator Panel Display - Menu, Status, And Message Areas

    Table 44: Virtual Operator panel display - Menu, status, and message areas. Use with Figure 33 on page 79. (continued) Supplemental Messages include - Messages PORT0 ID=02 14 26 L2 (for example) PORT1 ID:aa bb cd ef (‘a, b, c, and d' can be in the range 0–F.). Indicates that a Hard Address is used.

  • Page 102: Drive Type And Capability Indicator

    Second Character ('7' in this example) Drive type for which cartridge is formatted: E07 Third Character ('C' in this example) Cartridge types: C=JC, D=JD, E=JE, K=JK, L=JL, M=JM, V=JV, Y=JY, Z=JZ (see “3592 data tape cartridge” on page 25). Notes: •...

  • Page 103: Horizontal Bar Indicators

    The Dump icon displays when a regular dump is available in memory, and remains on the screen to indicate that trace data is stored in the 3592 drive. The icon remains on the screen until one of the following occurs - •...

  • Page 104: Write-Protected Icons

    • Flash memory is a repository for drive condition and status information. • Flash dump memory is used primarily by Engineering and the IBM repair facility. • You can remove a dump from flash memory to relieve the customer of responsibility concerns. See “Clearing flash dump memory”...

  • Page 105: Intervention Screen, Mount Screen, And Abend Screen On Service Panel

    The message types are FID1 messages, attention messages, routine messages, FID2 messages, FID3 messages, and FID4 messages. Intervention messages Table 47 on page 85 describes messages that might be displayed for the 3592 drive. “Intervention messages description” on page 86 provides further description. Table 47: Intervention messages...
  • Page 106 ‘xy’ is the portion of the device to replace. Figure 35 on page 87 shows an example of FID1 87 (which might display on the service panel) and indicates a cartridge or drive canister problem. 86 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 107: Virtual Operator Panel Menus

    FID1 87 >OPERATOR OPTIONS CALL FOR SERVICE AD38 AD38 2B3A Figure 35: Error message example When the FRU identifier (FID) and the severity code are presented, the CE uses the FID number as a starting point to begin “FID entry point” on page 6. See “Service and Media Information messages (SIMs and MIMs)”...

  • Page 108: Virtual Operator Panel Menu Trees

    If you move the cursor (►) to and press Enter, the selection responds with the normal font momentarily and then returns to the lighter font. The 3592 drive does not complete any action because the drive did not contain a tape cartridge.

  • Page 109: Confirm Mode Change And Ce Online Mode Menus

    Table 49: Virtual Operator panel menu trees guide This figure… Depicts For detailed information, see the… Figure 37 on page 89 Entry point to the service panel menus, “CE Online Mode menus” on page 151 and includes the CE Online Mode menus Figure 38 on page 90 Starting point for operator functions...

  • Page 110: Operator Options Menus - Operator Mode

    Set Speed Set Speed Set Topology Set Topology Set Hard Addr Set Hard Addr Use Soft Address Use Soft Address Figure 38: Operator Options menus - Operator Mode 90 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 111: Ce Options Menu - Ce Offline Mode (Part 1 Of 6)

    CE Options Menu Verify Fix/Diags Dump CE Dump Menu Cancel FMR Tape Force Dump Copy Dump To Tape Config/Install Copy Dump to Flash Clear Flash Dump CE FMR Tape Menu Logs Force Error Dump Cancel CE Config/Install Menu CE Copy Microcode Update Utilities Dump to...

  • Page 112: Ce Options Menu - Ce Offline Mode (Part 2 Of 6)

    J1A Emulation 57 - 60F (3592A6) FF - From Medium* CE Save Data Menu Cancel Figure 40: CE Options menu - CE Offline Mode (Part 2 of 6) 92 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 113: Ce Options Menu - Ce Offline Mode (Part 3 Of 6)

    From CE Utilities Menu Cancel Calibrate Drive Disp Sensors Load Scratch Tape Menu Disp/Alt VPD CE Disp Sensors CE Disp/Alt VPD Menu Microcode Trap Menu Cancel Read Tape Ucode Grp Show Statistics DRAM Grp Flash Grp Engr Use Only OEM Use Only CE Microcode Traps Menu Cancel...

  • Page 114: Ce Options Menu - Ce Offline Mode (Part 4 Of 6)

    CE Block ID Menu Space Bkwd File Read Blk Data Cancel Read Blk Hdr Space EOD Blk ID Figure 42: CE Options menu - CE Offline Mode (Part 4 of 6) 94 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 115: Ce Options Menu - Ce Offline Mode (Part 5 Of 6)

    From From CE Verify Fix/Diag Menu Enter Password Menu Cancel <Password> Test Device Done Test Drive Load Scratch Test Media Tape Menu CE OEM Use Only Menu Test Head Cancel Test Panel Manufacturer Test Model C20 Wrap Test Frame C20 Wrap Drive Type - Unplug from Silo - Drive Model Num...

  • Page 116: Confirm Mode Change Menu

    “CE Options menu” on page 107 if no job is in progress, or “Confirm Offline menu” on page 100 is displayed if a job is in progress. CE Online Mode “CE Online Options menu” on page 151 96 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 117: Operator Mode Menus

    Table 50: Confirm Mode Change menu (continued) Function Next menu Note: 1. Supplemental Message Line 1: DATA LOSS RISK 2. Supplemental Message Line 2: none Attention: The device must be quiesced by the host (varied offline) before the device is reset or CE Offline mode is entered.

  • Page 118: Microcode Level Menu

    Aborts the operation and causes the drive microcode to restart. If dump data is in the drive, it is not lost. Note: Current operation (for example, Locate) is completed before Reset Drive runs. This action might cause a delay beforeReset Drive is run. 98 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 119: Confirmation Menu

    Force Error Dump… Use this only when directed by your next level of support. Aborts the operation, causes a recovery of the functional microcode, and forces a microcode dump. After the dump is completed, select Reset Drive. Choosing Reset Drive or Force Error Dump causes the menu that is shown in Figure 46 on page 99 to display.

  • Page 120: Confirm Offline Menu

    Fibre Options menu (Services menu) Table 56 on page 100 shows the Fibre Options menu items. Table 56: Fibre Options menu (Services menu) Function Next menu Cancel “Services menu” on page 97 100 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 121: Port/Node Names Menu (Services Menu)

    Table 56: Fibre Options menu (Services menu) (continued) Function Next menu Port/Node Names… “Port/Node Names menu (Services menu)” on page 101 Set Port 0… “Set Port 0 {or 1} menu (Services menu)” on page 101 Set Port 1… “Set Port 0 {or 1} menu (Services menu)” on page 101 Note: 1.

  • Page 122: Set Port 0 {Or 1} (Speed) Menu

    (Services menu)” on page 101 2 GB EH7/ “CE Save Data menu (Speed and Topology)” on page 104, then “Set Port 0 {or 1} EH8/55F menu (Services menu)” on page 101 102 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 123: Set Topology Menu - Speed And Topology

    Table 59: Set Port 0 {or 1} (Speed) menu (continued) Function Model Next menu 4 GB EH7/ “CE Save Data menu (Speed and Topology)” on page 104, then “Set Port 0 {or 1} EH8/55F/ menu (Services menu)” on page 101 8 GB EH7/ “CE Save Data menu (Speed and Topology)”...

  • Page 124: Set Port 0 {Or 1} Menu (Services Menu)

    Function Next menu Cancel “Set Port 0 {or 1} menu (Services menu)” on page 101 Save Data “Set Port 0 {or 1} menu (Services menu)” on page 101 104 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 125 Table 62: Set Hard Address menu (continued) Function Next menu Note: 1. Supplemental Message Line 1: <PORT n:cd> • n = the port number. (0 or 1) • cd = the last AL_PA value saved. 2. Supplemental Message Line 2: <ll - Valid Addr/Invalid - hh > •...

  • Page 126: Statistics Menu (Operator Mode)

    Causes the “Statistics menu (Operator Mode)” on page 106 to display. Drive Mounts Displays the total number of times a cartridge was mounted in the drive. Drv MB Written Shows the total number of megabytes written to tape. 106 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 127: Ce Offline Mode Menus

    Drv MB Read Shows the total number of megabytes read from tape. Power On Hours Displays the total number of hours the device was powered ON. Note: 1. When the drive canister is replaced, the Power On Hrs (time stamp) is reset to Day = 0000. 2.

  • Page 128: Ce Options Menu (Ce Offline Mode)

    “Status menus” on page 109 Test Frame Wrap - Unplug From Silo - Test Fibre Wrap “Test Fibre Wrap menu” on page 112 Loop Diag “CE Loop Diag menu” on page 111 108 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 129 This test always fails on a Rack Mount drive, since a physical service panel cannot be connected. Test Wrap Runs test on a drive pair in one row of the 3592 frame. Test Frame Wrap This test cannot be run on a Rack Mount drive, since no library is connected.

  • Page 130: Status Menu

    Attention: Do not select Force Error Dump from the menu when the tests are running unless you are certain that the 3592 drive is in a hung condition. Also, when the tests are running, do not change to operator mode by pressing Change Mode . Aborting a test can cause undesirable results.

  • Page 131: Ce Action Successful Display

    the service panel. Go to “FID entry point” on page 6, and use the FID that displayed to analyze the condition. The CE Action menus, Figure 50 on page 111 and Figure 51 on page 111, display the result of a completed action.
  • Page 132 To stop the Panel test, select STOP RUNNING between test cycles. Test Wrap Runs test on a drive pair in one row of the 3592 frame. This test ensures that the drive can communicate to the SDLC cable in the library frame.

  • Page 133: Ce Dump Menu

    Table 70: Test Fibre Wrap menu Function Next menu Cancel “CE Verify Fix/Diag menu” on page 108 or “CE Loop Diag menu” on page Both Ports “Status menus” on page 109 Port 0 “Status menus” on page 109 Port 1 “Status menus”...

  • Page 134: Ce Copy Dump To Tape Menu

    Allows CE to abort menu, and returns to “CE Dump menu” on page 113. Write Dump at BOT Writes dump to the Beginning of Tape. Write Dump at EOD Writes dump at the End of Data section of tape. 114 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 135: Ce Fmr Tape Menu

    (cartridge) and to update the FMR tape with the microcode. A menu prompts the CE to load the FMR tape into the device. When the 3592 drive reads the FMR tape, it checks the EC level on the tape cartridge. If the tape does not contain the EC level of the drive, it automatically writes the microcode to the FMR tape.
  • Page 136 “Status menus” on page 109 EC=eeeeeee LL=ffff “Status menus” on page 109 Note: 1. Supplemental Message Line 1: Current EC Level: 2. Supplemental Message Line 2: <EC Level q> 116 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 137: Load Scratch Tape Menu

    Cancel Allows the CE to abort an FMR tape and return to the CE Options menu. EC Level Allows the CE to choose which EC level to load into the device. The latest EC level is determined by the link level (LL), as the EC level might not always increment to a higher number.

  • Page 138: Unload Tape Menu

    Causes the CE Options menu to display. If any of the VPD options are updated, the CE WAIT message might be displayed momentarily while the flash memory is being rewritten. 118 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 139 Drv Options… Allows the CE to set items from “CE Drv Options menu” on page 119. VPD Options… This option is not available for Rack Mount drives. Fibre Options… Allows the CE to view the drive node name and port names. See “Fibre Channel worldwide names history log”...
  • Page 140 Installation Instruction, and in the procedure 'Drive Setup For External Switch' in the appropriate controller MI. The value to which this field is set is reported in Byte 19 of the drive's Request Sense data. 120 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 141: Method Config Menu (Encryption)

    Disable CU Mode This function is automatic on the 3592 drive. Do not change this function unless directed by your next level of support. If the drive is attached to a controller, the controller automatically enables the Control Unit mode, and this option displays in a bold font.

  • Page 142: Ce Save Data Menu (Encryption)

    Installation Instruction or by your next level of support. Note: You must change the Custom setting to Yes to modify the following selections. • *Key Path Config… • *BOP Encryption… • *Density: Shows Encr 122 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 143 Advanced Config menu (Encryption) Notes: • Use this only when directed by your next level of support. • Your drive must be encryption-capable to use this menu item. • A feature code must be installed to use this menu item. Table 83 on page 123 shows the Advanced Config menu items, which allow drive encryption options to be set to manage access to data, by encrypting data in the data cartridges.

  • Page 144: Crypto Officer Menu (Encryption)

    Manually configure the key path to be application-managed (IBM mode). Application (T10) Manually configure the key path to be application-managed (T10/SSC-3 mode). Use this feature for receiving and validating encryption keys. 124 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 145 Application (Auto) Manually configure the key path to be application-managed [dynamic auto-selection between Application (IBM) and Application (T10)] Library Manually configure the key path to be library-managed. BOP Encryption menu Table 86 on page 125 shows the BOP (beginning of partition) Encryption menu items.

  • Page 146: Ce Save Data Menu (Root, Port, And Node Names)

    “CE Save Data menu (Root, Port, and Node names)” on page 132 57 - 60F (3592A6) “CE Save Data menu (Root, Port, and Node names)” on page 132 126 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 147: Ce Wrap Tools Menu

    Table 89: CE Default Density menu (continued) Function Next menu FF - From Medium* “CE Save Data menu (Root, Port, and Node names)” on page 132 Cancel Causes the “CE Drv Options menu” on page 119 to display. 00 - Default Allows the CE to maintain the native write density for the drive model that you are using.

  • Page 148: Ce Save Data Menu (Ser No)

    Does not save the serial number, and returns to “CE DRV Ser No menu (CE Offline Mode)” on page 121. VPD Options menu These options are not available for Rack Mount drives. 128 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 149: Fibre Options Menu (Ce Offline Mode)

    Fibre Options menu (CE Offline Mode) Table 93 on page 129 shows the Fibre Options menu items. Table 93: Fibre Options menu (CE Offline Mode) Function Next menu Cancel “CE Config/Install menu” on page 118 Port/Node Names… “Port/Node Names menu (CE Offline Mode)” on page 129 Set Root Name…...

  • Page 150: Set Root Name Menu (Ce Offline Mode)

    Selecting this option increments the hexadecimal character. The number wraps from ‘F’ to ‘0’. Save and Continue Causes “CE Save Data menu (Root, Port, and Node names)” on page 132 menu to display to allow or disallow saving data in DRAM. 130 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 151: Set Port 0 {Or 1} Name Menu

    Set Port 0 {or 1} Name menu Table 96 on page 131 shows the Set Port 0 Name and the Set Port 1 Name menu items. This menu allows the drive to set the Port 0 Name and the drive Port 1 Name. Table 96: Set Port 0 {or 1} Name menu Function Next menu...

  • Page 152: Restor Orig Names Menu (Ce Offline Mode)

    Table 100 on page 133 shows the CE Save Data menu items. This menu allows the CE to save or decline saving the data that was entered at the previous menu. 132 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 153 Table 100: CE Save Data menu (Root, Port, and Node names) Function Next menu Cancel Previous menu Previous menu Previous menu Note: 1. Supplemental Message Line 1: FC NODE/PORT NAME 2. Supplemental Message Line 2: <none> Cancel Causes the “Fibre Options menu (CE Offline Mode)” on page 129 to display. The name is not saved. Saves the root name and node/port name, and returns to “Fibre Options menu (CE Offline Mode)”...

  • Page 154: Ce Error Log Menu

    Indicates a possible fault with one of the drives or cartridges. The Volume Serial number is 142M95. The fault symptom codes are 3130 and 0030. The next character (2 in 243A) represents the 3592 drive, followed by the microcode level (43A). Choosing this option causes “CE Logs menu (CE Offline Mode)”...

  • Page 155: Time Stamp For Ce Error Log

    Real-time clock input can be provided to the drive by the host application, the library, an IBM device driver, or the Fibre Channel switch. When the drive canister is replaced, the relative time stamp is reset to ddddd=00000. A clock counter is started with power ON, and is saved in VPD every 8 hours.
  • Page 156 134 for format information. The format is: FID 85 FID FF aaaa bbbb cccc ddddd Days hh:mm:ss – – OR – – yyyy:mm:dd VOLSER: nnnnnn 136 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 157: Ce Fid Ff Log Menu

    Table 105: CE FID FF Log menu Function Next menu Cancel or No Entries “CE Logs menu (CE Offline Mode)” on page 133 CLEAR LOG “CE Logs menu (CE Offline Mode)” on page 133 “CE Logs menu (CE Offline Mode)” on page 133 CURRENT TIMESTAMP ddddd Days hh:mm:ss --OR--...

  • Page 158: Ce Utilities Menu

    Microcode Trap… “CE Microcode Traps menu” on page 140 Read Tape… “CE Read Tape menu” on page 141 Show Statistics… “Show Statistics menu (CE Online Mode)” on page 154 138 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 159 Table 107: CE Utilities menu (continued) Function Next menu Engr Use Only… “Enter Password menu” on page 144 OEM Use Only… “Enter Password menu” on page 144 Cancel Causes the “CE Options menu” on page 107 to display. Calibrate Drive Allows the CE to calibrate the drive read/write channel to optimum settings for the tape cartridge that currently is loaded.

  • Page 160: Ce Microcode Traps Menu

    Saved Traps… Causes the “CE Saved Traps menu” on page 140 to display. CE Saved Traps menu Note: Use this only when directed by your next level of support. 140 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 161 Table 110 on page 141 shows the CE Saved Traps menu items. This menu allows the CE to add, remove, or list saved FSC traps. Table 110: CE Saved Traps menu Function Next menu Cancel “CE Microcode Traps menu” on page 140 Trap (4 characters that are displayed vertically) Add Saved FSC Trap...

  • Page 162: Ce Process Tape Menu

    Space… Allows CE to move to different parts of tape. Locate… Allows the CE to locate to any block on the tape. Rewind… Allows CE to rewind tape. 142 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 163: Space Menu

    Read Block… Allows the CE to read data or header information from tape. Next Block ID… Displays the next block ID on tape. Space menu Note: Use this only when directed by your next level of support. Table 114 on page 143 shows the Space menu items. This menu allows the CE to select portions of the tape to be displayed on the service panel.

  • Page 164: Next Block Id Menu

    After the last letter is entered, press the Down Arrow, and select Done… The “CE Engr Use Only menu” on page 145, the “CE Special Modes menu” on page 147, or the “CE OEM Use Only menu” on 144 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 165: Ce Engr Use Only Menu

    page 147 displays, depending on which path you used to access this menu. If the password is not correct, the previous menu displays. The message area indicates that a password is being entered. Every character that you enter in the password field displays in the message area.

  • Page 166: Hsars Config Menu

    Selecting another option lightens that option (indicating that it is now active) and darken the originally active option. The current config selection also is shown on the right side of the service panel. 146 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 167: Vsars Config Menu

    Table 120: VSARS Config menu Function Next menu Cancel “CE Engr Use Only menu” on page 145 Default VSARS Disable VSARS Cancel Causes the “CE Engr Use Only menu” on page 145 to display. Default VSARS Enables VSARS. Default is Enabled. Disable VSARS Causes the VSARS function to be disabled.

  • Page 168: Oem Use Only Menu

    Causes the statistics to be saved in non-volatile storage, and returns to the Show Statistics menu. CE Select Address menu Note: Use this only when directed by your next level of support. 148 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 169: Display Memory Menu

    Table 124 on page 149 shows the CE Select Address menu items. This menu allows the CE to select an address in control store. The byte is read from the selected address. The message line indicates that the Control Store option was selected on the previous screen. Table 124: CE Select Address menu Function Next menu...

  • Page 170: Display/Alter Menu

    Note: A drive model number such as 'EH7' displays at the beginning of the option in the display. Various levels of drive microcode might produce other model numbers. 150 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 171: Ce Online Mode Menus

    Causes the “CE Drv Options menu” on page 119 to display. (Drive Model Number) Rack Mount CE can select this option if 3592 drive is installed in a rack or if it is a standalone drive. CE Saved FSC Trap List menu Note: Use this only when directed by your next level of support.

  • Page 172: Ce Online Options Menu (Ce Online Mode)

    CE DRV Ser No menu Table 131 on page 153 depicts the CE Drive Serial Number menu information. This menu displays in both CE Online Mode and CE Offline Mode. 152 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 173: Ce Drv Ser No Menu (Ce Online Mode)

    Table 131: CE DRV Ser No menu (CE Online Mode) Display Next menu Cancel “CE Online Options menu” on page 151 or “CE DRV Ser No menu (CE Offline Mode)” on page 121 000000010011 (for example) FFF000005002 (serial number sample) Cancel Causes the CE Online Options menu to return.
  • Page 174 Show Statistics menu (CE Online Mode) Table 135 on page 155 shows data from the Show Statistics menu items. This menu appears in both CE Offline Mode and CE Online Mode. 154 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 175: Tape Statistics Menu (Ce Online Mode)

    Table 135: CE Show Statistics menu (CE Online Mode) Function Next menu Cancel “CE Online Options menu” on page 151 Show Drive Stats… “DRV Statistics menu (CE Online Mode)” on page 153 Show Tape Stats… “Tape Statistics menu (CE Online Mode)” on page 153 Save Causes the statistics to be saved in nonvolatile storage and returns to “Show Statistics menu (CE Online Mode)”...

  • Page 176: Chapter 5. Safety And Inspection

    Complete this inspection before the normal inspection for a maintenance agreement. Suspect that the 3592 is unsafe until you verify that it is safe. If any unsafe conditions are present, decide how serious the hazard is and whether you can continue without first correcting the problem. Possible safety hazards are - Electrical An electrically charged frame can cause serious or lethal electrical shock.

  • Page 177: Safety Inspection Procedure

    • If IBM supplied a power cord, connect power to this unit only with the IBM-provided power cord. Do not use the IBM-provided power cord for any other product. • Do not open or service any power supply assembly. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 178: Labels

    Figure 53 on page 159 and Table 137 on page 160. Replace any label that is missing or unreadable. Refer to Chapter 9, “Parts catalog information,” on page 259 for the latest part number. 158 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 179: Label Locations

    Figure 53: Label locations. Use with Table 136 on page 159. Table 136: Label names and locations. Use with Figure 53 on page 159. Item number Label name Additional information Safety label Label set Contains three items • Model • Ports •...

  • Page 180: Enclosure Label Locations (Top Of Enclosure Shown)

    • Drive type • Bar code label Date of manufacture label Safety label Dual line cord label If the manufacturing product label is missing, contact your next level of support. 160 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 181: Completion Report

    Completion report • Safety inspection for machine type 3592 • General safety inspection • Maintenance agreement qualification (MAQ) After you complete the inspection, make a photocopy of this form. Sign, date, and complete the copy, then store it with the MAQ form.

  • Page 182: Completion Report (Additional Copy)

    SAFETY HAZARDS LIST ALL SAFETY HAZARDS. IF NONE, SAY NONE. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ 10. ____________________________________________________________________ Complete this report to finalize the safety inspection. 162 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 183: Completion Report (Additional Copy)

    Completion report (additional copy) • Safety inspection for machine type 3592 • General safety inspection • Maintenance agreement qualification (MAQ) After you complete the inspection, make a photocopy of this form. Sign, date, and complete the copy, then store it with the MAQ form.

  • Page 184: Completion Report (Additional Copy)

    SAFETY HAZARDS LIST ALL SAFETY HAZARDS. IF NONE, SAY NONE. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ 10. ____________________________________________________________________ Complete this report to finalize the safety inspection. 164 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 185: Completion Report (Additional Copy)

    Completion report (additional copy) • Safety inspection for machine type 3592 • General safety inspection • Maintenance agreement qualification (MAQ) After you complete the inspection, make a photocopy of this form. Sign, date, and complete the copy, then store it with the MAQ form.

  • Page 186: Sécurité

    Realice esta inspección antes de la inspección normal para un acuerdo de mantenimiento. Considere que la 3592 no es segura hasta verificar que lo es. Si detecta alguna condición poco segura, decida el grado de riesgo existente y si puede continuar sin solucionar primero el problema. Posibles condiciones de riesgo para su seguridad son, Riesgos eléctricos...

  • Page 187: Procedimiento De Inspección De Seguridad

    Execute esta inspeção antes da inspeção normal para um contrato de manutenção. Não acredite na segurança do 3592 até certificar-se de que é seguro. Se houver qualquer condição insegura, verifique a gravidade do risco e se você pode continuar sem antes corrigir o problema. Os riscos de segurança possíveis são:...

  • Page 188: Chapter 6. Installation

    • Correct length fibre cables are available for connection to a host, or to a switch • Because you are field-installing a 3592 drive canister into a rack, ensure that one of the feature codes in Table 138 on page 168 (3592 rack) is installed.

  • Page 189: Tools

    3592 EH7, EH8, 55F, 60F 9400 OS/400 System Attached to AIX System 3592 EH7, EH8, 55F, 60F 9600 Tools One set of tools is often shipped with a frame or rack shelf feature code. The tools can be contained in a ship group.

  • Page 190: Exploded Rack Mount View

    See Figure 57 on page 171. Note the "L" on the rail in the first graphic, showing that the left rail is being installed. 170 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 191: Installing The Rail - Front

    Figure 56: Installing the rail - front Figure 57: Installing the rail - rear 3. Set the enclosure ( ) on the rails and fasten with two screws ( 4. Insert power supplies ( ) into the enclosure. Ensure that the orange tabs are locked. See Figure 80 on page 252.

  • Page 192: Lock/Unlock Positions

    Power cable Figure 59: Connecting the power supply 7. Connect drive cable to drives. 8. Secure the drive cable with retention strap. See Figure 60 on page 173. 172 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 193: Securing The Drive Cable With The Retention Strap

    Drive cable Retention strap Figure 60: Securing the drive cable with the retention strap 9. Install a drive filler panel, if appropriate. See Figure 61 on page 173 Figure 61: Installing the drive filler panel Test Procedures Complete the “Installation checkout” on page 174. Installation 173...

  • Page 194: Installation Checkout

    4. If an error message or FID appears, go to “Maintenance starting point” on page 1. Correct the condition, then return here. 5. When the POST diagnostic test completes with no errors, continue with “Setting customer options” on page 175. 174 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 195: Setting Customer Options

    3592 Port Port Figure 62: Drive canister LEDs (EH8 Fibre Channel) Table 139: Drive canister LEDs. Drive power Information Drive status Port 0 Fibre Channel activity Library communication Port 1 Fibre Channel activity Setting customer options Refer to the “Virtual Operator panel menu trees” on page 88 for a depiction of the flow of these menus and menu selections.

  • Page 196: Setting Drive Options

    150 for information). Note: The 'E0x' value changes to reflect your model number. For a 3592 drive in a rack, select the E0x Rack Mount option. The EHx drives show E0x in the drive VPD and various 3592 menus in the Virtual Panel.

  • Page 197: Running Tests

    • Hewlett-Packard (HP-UX) • Linux • Sun PCI/S-bus Note: Refer to the IBM 3592 Tape Drives and TS1120 Controller - Introduction and Planning Guide for host attachment information. The drives also support attachment to the following Fibre Channel fabric components: •...

  • Page 198: Fibre Channel Cabling Examples

    • IBM 2032 McData ED-5000 fibre channel switch (connected through ES-1000 or SAN) • IBM 2042 InRange FC/9000 fibre channel director Note: Refer to the IBM 3592 Tape Drives and TS1120 Controller - Introduction and Planning Guide for Fibre Channel fabric component information.

  • Page 199: Fibre Channel Cable At Host

    Channel cables between the drive and the host. 2. Install the appropriate cable from the drive to the host, hub, or switch. Refer to IBM Tape System 3592 Introduction and Planning Guide. Use switch, hub, or other product service guides to verify that the levels are supported.

  • Page 200: Post-Installation Reporting And Activities

    1. Before you proceed, check the following - a. Ensure that the drive is unloaded and that the tape cartridge is removed from the drive. b. Notify the system operator that you are removing the 3592 and that it is not available, then vary the drive offline.

  • Page 201: Repacking Instructions

    Repacking instructions Before the 3592 is repacked for return, transportation, or storage, verify that no tape cartridge is in the drive. If a cartridge is present, unload it and remove it. Consider reusing the packaging that was used when you received a drive canister at installation or as a FRU (as recommended in “Before installation”...

  • Page 202: Chapter 7. Procedures

    Look for FIDs with a time stamp close to the time of the failure. b. If a FID appears to be associated with the failure, go to “FID entry point” on page 6. 182 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 203: Excessive Clean Messages

    Powering the device ON and OFF Although there are no power ON/OFF switches on the 3592 drive canister or on the power supplies, you must use the following procedure sparingly. Because the drive canister and the power supplies are all single FRUs and are hot-pluggable, they do not require power ON/OFF switches for you to complete service activities.

  • Page 204: Restoring Drive Canister Power

    Figure 64 on page 184). Note: Wait at least 5 seconds after power is removed from the 3592 tape drive before power is restored. The power-on self-test (POST) runs when power is applied to the drive canister. This POST takes less than 1 minute to complete.

  • Page 205: End Of Call

    If the Operator messages do not follow this described sequence, or if an FID message appears on the display, the POST test failed. Go to “Maintenance starting point” on page 1 and isolate the failure. Communications with the interface are not acknowledged during the POST. When the POST is complete, the customer can vary the device online.

  • Page 206: Connecting And Disconnecting The Laptop From The Drive

    • You can anticipate the best performance if you close nonessential applications before your laptop is connected. Connecting a laptop for service Figure 65: Enclosure - front view, showing the bezel removed and the Ethernet ports (circled) 186 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 207: Ethernet (Laptop) Drive Dump Procedures

    Refer to Figure 65 on page 186. It shows two drives, in place on each side of the enclosure. The enclosure bezel in the center is removed, and the Ethernet ports are shown. 1. Insert one end of your Ethernet patch cable to the Ethernet port on the front enclosure. Use the right Ethernet port for the right-side drive, and the left Ethernet port for the left-side drive.

  • Page 208: Offloading Microcode Dumps With The Front Ethernet Port

    Type y for "yes". This command transfers the existing dump to your laptop. After a brief pause, you see the message Data transfer complete. You receive a response on your laptop like mget 0000000418_D3I4_448_000001365747_f.dmp? 188 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 209: Ethernet (Laptop) Microcode Procedures

    Type y for "yes". This command forces a dump and transfers that dump to your laptop. After a brief pause, you see the message Data transfer complete. See Note 1 in Table 142 on page 188. 5. Return to the departure point in “Connecting and disconnecting the laptop from the drive” on page 186 that brought you here.

  • Page 210: Drive Fru Vpd Procedures

    VPD image with Ethernet port". The xxxxxxxxxx must be the serial number of the drive that is being replaced. 6. Type y for "yes" 7. After a brief pause, you see the message Data transfer complete. 190 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 211: Displaying The Drive Status Page

    8. Reset the drive. Note: When the drive resets, the FTP connection closes. You see the message Connection closed by remote host. 9. After the drive resets, reestablish the FTP connection to the drive to verify the drive serial number. Enter the command ftp 169.254.1.3.

  • Page 212: Electrostatic Discharge (Esd) Sensitive Parts

    Use the most current IBM part number available when you are order a field ESD kit. In addition to the mat, the kit P/N 93F2649 contains the following components in a resealable, static-shielding bag.

  • Page 213: Cleaning The Operator Bezel

    See the 3592 Drive Operator Guide for procedures. This procedure requires the following items: • Tape unit cleaner, if available. This cleaner is the only approved cleaning solution for the 3592 drive. You also can use water.

  • Page 214: Step Power 01

    Check the Power LED on the other drive in the cradle or shelf. Does the other ‘Power’ LED appear green? Go to “Step power 06” on page 195. 194 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 215: Step Power 06

    5. With critical customer data, you might not want to attempt to remove the cartridge in the field and risk further media damage. IBM recommends that you return the drive to IBM, with the tape cartridge still loaded in the drive as you found it when you began this service activity. If the customer granted you permission to return the cartridge with the drive to IBM (see Step 3), contact your next level of support for advice and instructions about returning the drive to IBM.
  • Page 216 Note: If the drive did not run an automatic dump to flash memory, complete “Offloading the dump to flash memory” on page 211 before the drive canister is removed. 1. Remove the drive canister from the enclosure. See “FID 85: Drive canister” on page 252. 196 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 217: Drive Canister - Canister Screws

    Figure 68: Drive canister - canister screws 2. Remove the drive from the enclosure. See Figure 68 on page 197. Figure 69: Drive canister - bezel screws 3. Place the drive on a sturdy, work surface. 4. Ground yourself to the drive by using the ESD Kit. Procedures 197...

  • Page 218: Tape Spooled Off Supply Reel

    • “No apparent failure or damage to tape” on page 203 - There appears to be no damage or slack to the tape. After the procedure is complete, return the drive through your normal IBM parts channel. Tape spooled off supply reel Use this procedure if the tape becomes unspooled inside the tape cartridge.

  • Page 219: Tape Pulled From Leader Pin Or Broken Near Leader Pin

    Figure 70: Hex wrench rewinds tape into cartridge 6. Turn the supply reel clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge). 7. Continue spooling tape into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers.

  • Page 220: Drive Canister With Cover Removed To Reveal Gear Train

    3. Locate the threader motor worm gear on the rear end of the drive. Use your finger to rotate the threader motor worm gear and slowly drive the threader mechanism gear 200 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 221: Tape Broken In Midtape

    11. Install a new drive canister. See “Replacing or reinstalling the drive canister” on page 254. 12. Repack and return the failed drive through your IBM parts network. For information about repackaging the failed drive canister, see “Repacking instructions” on page 181.

  • Page 222: Tape Tangled Along Tape Path

    8. Rotate the loader motor worm gear to turn the loader mechanism gear counterclockwise. Continue turning until the rotator stub passes under the aluminum bracket . This action releases the LBA leader pin. 202 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 223: No Apparent Failure Or Damage To Tape

    14. Install a new drive canister. See “Replacing or reinstalling the drive canister” on page 254. 15. Repack and return the failed drive through your IBM parts network. For information about repackaging the failed drive canister, see “Repacking instructions” on page 181.

  • Page 224: Fmr Tape Maintenance

    Before this method is used, review Table 155 on page 217 for preferred methods. 1. From the service panel, press Change Mode , and select CE Offline Mode. 2. From the CE Options menu, select FMR Tape > Microcode Update. 204 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 225: Converting Fmr Tape To A Ce Scratch Tape

    • The device verifies that FMR tape is the correct format for the drive model. • If the current EC level of microcode is not already on the FMR cartridge, the 3592 writes the current level of microcode onto the FMR cartridge. This procedure provides the CE with the option to go back to the current level, if necessary.

  • Page 226: Fibre Channel Worldwide Names History Log

    Node 0, Port 0 and Port 1. 3. For 3592, fibre node names and port names are in the range 5005076302XXXXXX. 4. Ensure that the port/node names are unique. If two drives in an installation have the same WWID, only one is recognized by the host or the controller.

  • Page 227: Node Name Menu

    Table 145: Fibre Channel WWID history log example and worksheet Drive serial Node names Port names number 00010011 5005076302000143 5005076302C00143 5005076302400143 5005076302800143 Displaying WW names Note: Refer to “Supplemental Messages” in Table 44 on page 79 for fibre-addressing information. 1. Press Mode Change . At the Confirm Mode Change menu, select CE Offline Mode > Config/Install >...

  • Page 228: Alter Serial No - Ce Vpd Data Menu

    Table 150 on page 208. Increment the Node 0 Name digit positions to reflect the recorded Node 0 name. Table 150: CE Set Node 0 Name menu SET NODE 0 NAME J1A-F 208 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 229: Ce Set Node 1 Name Menu

    Table 150: CE Set Node 0 Name menu (continued) ►0 ▲ 5005076302002077 SAVE AND CONTINUE 10. Select SAVE AND CONTINUE, then press Enter. This action causes the CE Save Data? menu to display. 11. Select YES, then press Enter to store the data into VPD memory, and return you to the Fibre Options menu.

  • Page 230: Setting Root Names

    To offload a dump to - Go to - Laptop (notebook) with Ethernet port “Ethernet (laptop) Drive Dump procedures” on page 187 Flash “Offloading the dump to flash memory” on page 210 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 231: Offloading The Dump To Flash Memory

    Table 154: Offloading dumps (continued) To offload a dump to - Go to - System i “Offloading dumps to tape cartridge” on page 216 “Offloading dumps to AIX with TAPEUTIL” on page Linux “Offloading dumps to Linux system with TAPEUTIL” on page 213 Solaris system “Offloading dumps to Solaris system with...

  • Page 232: Offloading Dumps To System I (Os/400)

    Note: Trace data is volatile and is lost if you press Reset or power OFF the device. You might require assistance from the customer during this process. This procedure reads a dump from the 3592 and writes it to a diskette in AIX/UNIX format. 1. At the drive service panel, verify that the drive is Online.

  • Page 233: Offloading Dumps To Linux System With Tapeutil

    13. Remove the diskette from the diskette drive. The dump diskette that is created is in AIX/UNIX format. Offloading dumps to Linux system with TAPEUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Linux systems.

  • Page 234: Offloading Dumps To Solaris System With Tapeutil

    11. Enter Q. to quit the program. Offloading dumps to Solaris system with TAPEUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Solaris systems.

  • Page 235: Offloading Dumps To Hp-Ux System With Tapeutil

    The 3592 supports forcing a diagnostic dump and storing that dump to a mounted tape cartridge or to a host system file through the SCSI bus. The dump icon appears when the dump is available, and remains on the screen to indicate that trace data is stored in the device.

  • Page 236: Offloading Dumps To Windows System With Ntutil

    /opt/IBMtape/tapeutil Offloading dumps to Windows system with NTUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Windows systems. Note: The dump procedure might be completed with the menu-driven interface of the ntutil program. To start the ntutil program in this format, enter the common commands and option 80 to Force Dump.

  • Page 237: Microcode Maintenance

    Update: 3 minutes/drive Updating microcode from System i (OS/400) Microcode load for the 3592 tape drives that are directly attached to an System i is obtained from the System i with the program temporary fix (PTF) process. 1. Notify the customer that a microcode load for the 3592 is available with a PTF.

  • Page 238: Updating Microcode From Aix With Tapeutil

    Updating microcode from AIX with TAPEUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with AIX systems. You might require assistance from the customer during this process.

  • Page 239: Updating Microcode From Linux With Tapeutil

    (Example: mkdev -l rmt3). Updating microcode from Linux with TAPEUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Linux systems.

  • Page 240: Updating Microcode From Solaris With Tapeutil

    11. Enter Q to quit the program. Updating microcode from Solaris with TAPEUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Solaris systems. 220 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 241: Updating Microcode From Hp-Ux System With Tapeutil

    You might require assistance from the customer during this process. The 3592 supports downloading a new microcode image from the host system with the fibre channel. This procedure downloads microcode to the tape drive from a file or diskette. This diskette must be in AIX/UNIX format.

  • Page 242: Updating Microcode From Windows With Ntutil

    Guide for details of the ITDT/tapeutil program with Windows systems. You might require assistance from the customer during this process. The 3592 supports downloading a new microcode image from the host system with the Fibre Channel. This procedure downloads microcode to the tape drive from a file.
  • Page 243 3. Enter ntutil. The following main menu appears on the screen. 1: Manual Test 2: Batch Test 9: Exit ntutil Enter selection: 4. Enter 1 in the Enter selection: input area to select Manual Test. The menu in Figure 74 on page 224 appears. 5.

  • Page 244: Exercising Drive Attached To Windows With Ntutil

    Figure 74: Base Mode Exercising drive attached to Windows with NTUTIL Refer to the IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for details of the ITDT/tapeutil program with Windows systems. Note: The drive exercise procedure can be run with the menu-driven interface of the ntutil program. To start the ntutil program in this format, enter the common commands and option 87 to Read/Write Test.

  • Page 245: Host Attachment Checkout

    Checking channel attachment - System i (OS/400) To verify that a 3592 tape drive is attached properly to an System i, complete the following steps. 1. Type WRKCFGSTS *DEV *TAP ASTLVL(*BASIC) at the prompt. The screen that shows all of the attached tape device names, displays.

  • Page 246: Host Attachment Example

    Fibre Channel. Note: Port 1 of a 3592 tape drive is connected to two hosts. Host drivers are configured so that one initiator is at ID address 7 and one initiator is at ID address 6. Tape special file names on each host are independent and might be different.
  • Page 247 Complete the following steps to determine the port address (FCP ID) and port name (FCP Worldwide Name). The example in the following text refers to the device rmt1. Its port address is 0x26 (with leading 0s not shown) and the port name is “0x500507630240202a”. If you do not know which devices to test, ask the customer's system administrator.
  • Page 248 The system response is Device closed… Read and Write tests Load a CE scratch tape in the 3592 tape drive before you start this test. Attention: This test overwrites any data or tape label on the tape. 1. If the response from the previous test is Hit any key to continue…, press Enter. Otherwise, type tapeutil to restart.

  • Page 249: Checking Channel Attachment - Linux

    13. At the Enter Selection: prompt, type q to stop the tapeutil program. Checking channel attachment - Linux The devices must be fully installed and the host device driver must be configured and available. See IBM Tape Device Drivers Installation and User's Guide for information about installing and configuring the IBM tape drive.

  • Page 250: Checking Channel Attachment - Solaris

    14. Enter Q to quit the program. Checking channel attachment - Solaris Refer to IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for information about installing and configuring the IBM tape drive. The devices must be fully installed and the host The diagram shows an example of the software and device driver must be configured and available.
  • Page 251 +---------------------------------------------------+ TEST UTILITY IBM SCSI Tape Device Driver for SolarisOS +---------------------------------------------------+ 1: Open Device 17: Forward Space File 2: Close Device 18: Backward Space File 19: Forward Space Record 3: Inquiry 20: Backward Space Record 4: Request Sense 21: Locate End Of Data...

  • Page 252: Checking Channel Attachment - Hp-Ux

    21. At the Enter Selection: prompt, select Q to exit the tapetest program. Checking channel attachment - HP-UX The devices must be fully installed and the host device driver must be configured and available. See IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for information about installing and configuring the IBM tape drive.
  • Page 253 12. At the Enter Pattern File Name: prompt, press Enter. 13. At the Enter Random Seed: prompt, type 0. Note: Port 1 of a 3592 drive is connected to two 14. At the Enter Selection: prompt, select 24 to hosts. The host drivers are configured so that one rewind the tape.

  • Page 254: Checking Channel Attachment - Windows

    Checking channel attachment - Windows The devices must be fully installed and the host device driver must be configured and available. See IBM SCSI Tape Drive, Medium Changer, and Library Device Drivers: Installation and User's Guide for information about installing and configuring the IBM tape drive. Also, Installation and Configuration Instructions in the guide describes the smit and cfgmgr commands.
  • Page 255 1. Load a CE scratch tape into the 3592 drive. Attention: This test overwrites any data or label that exists on the tape cartridge. 2. Type ntutil. 3. At the Enter Selection: prompt, select 1 to open the device. 4. At the Enter Device Special File Name: prompt, type tape0 (or the actual device special file for your device).

  • Page 256: Checking Channel Attachment With Ntutil Under Windows

    1. The 3592 tape drive must be powered ON before the Windows device is powered ON. If the 3592 tape drive power is not ON when Windows is powered ON, the Windows device does not recognize the 3592. If the 3592 drive is powered ON after the Windows device is powered ON, the Windows device still does not recognize the 3592 tape drive.

  • Page 257: Fibre Channel Problem Determination

    • If the Wrap Test passes, the drive is good. 6. If you still have a Fibre Channel failure, the problem might be in the cable or at the host. Go to the service manual for the host, or contact your next level of support. 7.
  • Page 258 Test the fibre connection to determine whether a failure occurs on that drive. If it does, use the “Single tape drive on Fibre Channel loop” procedure. c. Continue to connect one drive at a time onto the fibre loop. 238 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 259: Fid 83 Or E5 - Microcode Problem

    See the device driver documentation for information. 5. On the next failure, get a 3592 drive microcode dump. Send the dump and the device driver trace to your next level of support for analysis.

  • Page 260: Fid 84 Or E6 - Isolating Fault Between Microcode And Hardware

    • If FID 84 or E6 displays in a large font, use “FID 84 or E6 - Normal FID display procedure” on page 241. --OR-- • If FID 84 or E6 displays in a small font, use “FID 84 or E6 - Smaller font (abnormal display condition)” on page 242. 240 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 261: Fid 84 Or E6 - Normal Fid Display Procedure

    FID 84 or E6 - Normal FID display procedure Use either the “FID currently displayed on drive” on page 241, or the “FID not currently displayed on drive” on page 241 procedure. FID currently displayed on drive 1. From the FID display, write down the support data (12 character string). Call your next level of support with the FID and support data to determine if this problem is a new or a known microcode problem.

  • Page 262: Fid 84 Or E6 - Smaller Font (Abnormal Display Condition)

    FID1 84 or E6 displays on the service panel in a small font, followed by 4 lines of support data. A font is a family of characters of a specific size and style. As the following example shows, each line contains 8 characters - FID1 E6 AAAA BBBB CCCC DDDD 242 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 263: Fid 87 Or F2 - Isolating Fault Between Media And Hardware

    EEEE FFFF F020 EEEE When the information is displayed (that is, EEEE is repeated), the service panel is frozen (you cannot select another menu, and the pushbuttons do not respond). Therefore, you cannot use the service panel or cannot get dumps from the host or with the service panel. 1.
  • Page 264 Use this test only when directed by your next level of support. You also can run this test when it is requested by the customer after you made the customer aware that data is lost. 244 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 265: Fid Ff - Operator Action Or Host Program Error

    a. Marginal Media: - Run the Media Test (Use the option Test Media on the “CE Verify Fix/Diag menu” on page 108). • Diagnostic Successful - The problem might be job-specific. Try another job with the suspect media. – Job Successful - The problem is job-specific. –...

  • Page 266: Suspected Microcode Problem

    4. With the CE Microcode Trap menu still selected, four options are presented - a. Add FSC Trap b. Remove FSC Trap c. List FSC Traps d. Saved Traps There are two options available to set the trap - 246 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 267: Removing The Error Match Trap

    Use option a - Select Add FSC Trap that saves the normal trap until the next microcode reset. Selection of this option ends the procedure. Skip to Step 7 for completion of the procedure. --OR-- Use option d - Select Saved Traps to save the saved trap in the drive until the trap is manually removed.

  • Page 268: Removing A Normal Trap

    5. Select Cancel to return to the CE Saved Traps menu. Repeat this step as needed to return to previous CE menus. This procedure completes removal of an unknown, saved FSC trap. 248 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 269: Setting Default Density

    6. Go to “End of call” on page 185 or return to the procedure that sent you here. Setting default density This procedure outlines how you reset the drive factory setting to format a data cartridge as if it were installed in another model of drive.

  • Page 270: Setting Drive Encryption

    5. Go to “End of call” on page 185 or return to the procedure that sent you here. Setting drive encryption Although your 3592 drive is encryption capable, the customer must order a feature code to give you the authority to enable drive encryption. The feature code which allows you to enable encryption also contains the installation instructions.

  • Page 271: Chapter 8. Locations, Checks, Adjustments, Removals, And Replacements

    Procedure location page Rack power supply “FID 82: Power supply” on page 252 Rack drive canister “FID 85: Drive canister” on page 252 Rack cables FRU kit “FID EA: Cables FRU kit” on page 255 © Copyright IBM Corp. 2010, 2018...

  • Page 272: Fid 82: Power Supply

    See Figure 79 on page 251 for FRU location 82. Use Figure 80 on page 252 as you follow this procedure. All 3592 dc power supplies are hot-pluggable. To minimize the impact on customer operations, one dc power supply can be unplugged and removed while the remaining power supply continues to provide dc power to both 3592 drives in the enclosure.

  • Page 273: Drive Canister Connectors

    Notes: • The 3592 drive canisters are hot-pluggable. To minimize the impact on the customer's operation, one of the drive canisters can be unplugged and removed while power is still supplied to the remaining drive in the enclosure. • Avoid touching the bezel while this procedure is completed. Contaminants from your fingers can affect performance of the library accessor.

  • Page 274: Front Of The Drive Canister, Showing The Spring Plunger

    Return the failed drive canister through your parts supply channel. See “Relocating or storing the drive” on page 180 if you do not have the original packaging. 254 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 275: Fid Ea: Cables Fru Kit

    11. Use your local procedures to report the FRU part number for the FID. Call Reporting Note: After you install the drive, report the drive part number usage against the 3592 drive machine type and model, not against the library machine type and model.

  • Page 276: Ferrite Beads On The Cable Assembly

    5. Remove power supplies. See “FID 82: Power supply” on page 252. 6. Turn the enclosure upside down. 7. Remove the four screws that secure the power supply bracket. See Figure 85 on page 257. 256 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 277: Removing The Power Supply Bracket

    Screws Figure 85: Unscrewing the power supply bracket 8. Turn the enclosure upright and remove the power supply bracket. See Figure 3 in Figure 86 on page 257. Power supply bracket Figure 4 Screws Card Figure 3 Figure 86: Removing the power supply bracket 9.

  • Page 278: Removing The Enclosure From A Rack

    3. Disconnect the power cables from the power supplies. See “Removing drive canister power” on page 183. 4. Remove the two screws that secure the enclosure to the rack. See in Figure 55 on page 170. 5. Remove the enclosure from the rack. 258 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 279: Chapter 9. Parts Catalog Information

    ENCLOSURE ASM SCREWS (2X) REAR RAIL FRONT RAIL SCREWS RIGHT RAIL FILTER ASM FILTER ASM SCREWS Figure 87: Exploded Rack Mount view Table 158: 3592 EH7/EH8/55F/60F Rack FRU list FRU name ASM Index Part Number Description Rail assembly 2727429 Rack Mount Rail Kit...
  • Page 280 Cartridge, Cleaning (For 3592 rack) 18P8792 See “Cleaning cartridge” Customer orderable only on page 40. Label, Repair Identification (RID) Tag 12X4129 See Figure 53 on page 171 for location. 260 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 281: Appendix A. Itdt Support

    Appendix A. ITDT support ITDT is a customer tool and is installed with the IBM device drivers on the customer's server. With the customer's permission, it can also be used by service personnel to aid in diagnosing tape drive problems.
  • Page 282 Accessing ITDT IBM maintains the current levels of the ITDT tool chain and documentation on the Internet at http:// www.ibm.com/support/fixcentral. This portal gives access to the download area where the following procedure guides you to the correct download: 1.

  • Page 283: Tapeutil In Sun (Solaris) System Environment

    TAPEUTIL in Sun (Solaris) system environment A SCSI Tape and Medium Changer utility program that is called tapeutil is provided with the IBM SCSI tape and Medium Changer device driver for Solaris. It is installed in the /opt/IBMtape directory as part of the IBMtape package.

  • Page 284: Tapeutil Program Menu - Sun Solaris System

    Store Dump tapeutil -f f.-o sdp [-w w][-v] -z z Download Microcode tapeutil -f f.-o dmc [-w w][-v] -z z Format Cartridge tapeutil -f f.-o fmt [-w w][-v] 264 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 285: Basic Scsi Commands And Syntax

    Table 159: Service commands and syntax (continued) Service Commands Syntax Query Device Type tapeutil -f f.-o chk [-w w][-v] Table 160: Basic SCSI commands and syntax Basic SCSI Commands Syntax Test Unit Ready tapeutil -f f.-o tur [-w w][-v] Inquiry tapeutil -f f.-o inq [-w w][-v] Request Sense tapeutil -f f.-o req [-w w][-v]...

  • Page 286: Tape Drive Commands And Syntax

    Blocking Factor (rea, wri) {0 > (block size x blocking factor) <2097152}. Operation (always required) {refer to previous list}. Random Seed (wri) {0 - 65535}. Source Address (mov, pos) {device-specific, determine range from Element Info}. Type of Parameter Value. 266 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 287 • (gpo) {1=logical block, 2=physical block}. • (spo) {1=logical block, 2=physical block}. • (gpa) {1=block size, 2=compression, 3=buffering, 4=immediate, 5=trailer, 6=write protect, 7=acf mode, 8=capacity, 9=sili}. • (spa) {1=block size, 2=compression, 3=buffering, 4=immediate, 5=trailer, 6=write protect, 8=capacity, 9=sili}. • (msg) {1=display msg0, 2=display msg1, 3=flash msg0, 4=flash msg1, 5=alternate msg1/msg2}. Verbose Mode (optional for all commands, stand-alone flag) {no value that is required, absence of flag means quiet mode}.
  • Page 288 /opt/IBMtape/tapeutil -f /dev/rmt/0stn -o rew -v • To read 100 64-K blocks of data from the tape device: /opt/IBMtape/tapeutil -f /dev/rmt/0stn -o rea -b 65535 -n 1 -m 100 -v 268 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 289: Tapeutil In Hp-Ux System Environment

    TAPEUTIL in HP-UX system environment Introduction A SCSI Tape and Medium Changer utility program that is called tapeutil is provided with the IBM SCSI Tape and Medium Changer device driver for HP-UX. It is installed in the /usr/bin directory. The tapeutil program fulfills several purposes: •...

  • Page 290: Command-Line Mode

    All others are required. Table 163: Service commands and syntax Service Commands Syntax Query Serial Number tapeutil -f f.-o qsn [-w w][-v] Query Microcode Level tapeutil -ff.-o qmc [-w w][-v] 270 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 291: Basic Scsi Commands And Syntax

    Table 163: Service commands and syntax (continued) Service Commands Syntax Force Dump tapeutil -ff.-o fdp [-w w][-v] Store Dump tapeutil -f f.-o sdp [-w w][-v] -z z Download Microcode tapeutil -ff.-o dmc [-w w][-v] -zz Format Cartridge tapeutil -f f.-o fmt [-w w][-v] Query Device Type tapeutil -f f.-o chk [-w w][-v] Table 164: Basic SCSI commands and syntax...

  • Page 292: Flag Descriptions

    Usage Help (stand-alone flag) {no value required}. Multiples to Read or Write (rea, wri) {0 - 2097152}. Blocking Factor (rea, wri) {0 > (block size x blocking factor) <2097152}. 272 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 293: Examples

    Operation (always required) {refer to previous list}. Random Seed (wri) {0 - 65535}. Source Address (mov, pos) {device-specific, determine range from Element Info}. Type of Parameter Value. • (gpo) {1=logical block, 2=physical block}. • (spo) {1=logical block, 2=physical block}. • (gpa) {1=block size, 2=compression, 3=buffering, 4=immediate, 5=trailer, 6=write protect, 7=acf mode, 8=capacity, 9=sili}.
  • Page 294 /opt/IBMtape/tapeutil -f /dev/rmt/0mn -o rew -v • To read 100 64-K blocks of data from the tape device /opt/IBMtape/tapeutil -f /dev/rmt/0mn -o rea -b 65535 -n 1 -m 100 274 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 295: Tapeutil In Windows System Environment (Ntutil)

    When in interactive mode, NTUTIL provides a menu of functions that are completed. The two modes are - • Base mode (LUN0) commands such as open/close/read/write. © Copyright IBM Corp. 2010, 2018...

  • Page 296: Base Mode

    • Library mode (LUN0 and LUN1) that supports open/close/read/write plus media mover commands such as read element status and move media. The 3592 library must be in Random 2 LUN mode. Also, the other devices must be in Random mode, both when booted and to operate NTUTIL in library mode.

  • Page 297: Library Mode: Windows Environment

    |30: write filemark(s) 31: rewind |32: forward space filemark(s) 33: unload |34: reverse space filemark(s) 35: load (3592 Sys Mode) | |36: forward space record(s) 37: return error |38: reverse space record(s) 39: test unit ready |43: set media parms (block size) 44: set dev parms (comp.)|...

  • Page 298: Tapeutil In Linux System Environment

    Note: You might need the assistance of your customer to run IBMtapeutil at the host console. IBMtapeutil run procedure Included in your customer's Linux 3592 device driver package is the tape and medium changer utility IBMtapeutil. IBMtapeutil can be used from the customer's host console to exercise supported tape drives and medium changers.

  • Page 299: Tapeutil Program Commands Menu - Linux Environment (Interactive Mode Command)

    ---------------------- General Commands: -------------------------- 1: Open a Device 7: Request Sense 2: Close a Device 8: Log Sense Page 3: Inquiry 9: Mode Sense Page 4: Test Unit Ready 10: Switch Tape/Changer Device 5: Reserve Device 11: Create Special Files 6: Release Device 12: Query Driver Version Q: Quit IBMtapeutil...

  • Page 300: Command-Line Mode

    Manually, if the drive is not in a library. Command-line mode Command-line mode requires extra knowledge. Consider using interactive mode. See IBM Tape Device Drivers: Installation and User's Guide for more information about command structure and console language syntax for Command-line mode.

  • Page 301: Tapeutil In Aix Environment

    TAPEUTIL in AIX environment The tape utility program is included in the AIX Atape device driver file set. For information about using tapeutil in an AIX environment, use AIX documentation such as the IBM Tape Device Drivers Installation and User's Guide.

  • Page 302: Appendix C. Metric Conversion And Similar Comparisons

    0.945 1.338 1.732 0.196 0.590 0.984 1.378 1.771 0.236 0.629 1.024 1.417 1.811 0.275 0.669 1.063 1.456 1.850 0.315 0.708 1.102 1.496 1.889 0.354 0.748 1.142 1.535 1.929 282 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 303: Meters-To-Feet Conversion

    Table 168: Millimeters-to-inches conversion (continued) 0.3937 0.787 1.180 1.575 1.968 Table 169: Meters-to-feet conversion 3.28 36.09 68.9 114.83 6.56 39.37 72.2 131.23 9.84 42.65 75.4 147.63 13.12 45.93 78.7 164.04 16.40 49.21 196.85 19.68 52.49 85.3 246.06 22.96 55.77 88.6 328.08 26.25 59.05...

  • Page 304: Kilograms-To-Pounds Conversion

    99.2 2000 4409 22.0 44.0 110.2 88.1 5000 11023 Table 173: Pounds-to-kilograms conversion 0.45 15.9 18.1 10.4 20.4 10.9 22.7 10.9 34.0 11.8 45.4 12.2 113.4 12.7 226.8 284 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 305: Celsius-To-Fahrenheit Conversion

    Table 173: Pounds-to-kilograms conversion (continued) 13.1 1000 453.6 13.6 2000 907.2 Table 174: Celsius-to-Fahrenheit conversion °C °F °C °F °C °F °C °F °C °F 48.2 66.2 102.2 33.8 51.8 69.8 87.8 105.8 35.6 53.6 71.6 89.6 107.6 37.4 55.4 73.4 91.4 109.4...

  • Page 306: Mathematical Power-To-Common Term Comparison (American System)

    ____ ____ –3 milli thousandth –6 micro millionth –9 nano billionth –12 pico trillionth –15 femto quadrillionth –18 atto quintillionth 286 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 307: Binary Measuring Units-To-Decimal Measuring Units Conversion

    Table 178: Binary measuring units-to-decimal measuring units conversion. The Base 10 (decimal) column is provided to depict the difference between two Base Numbering systems. Base 2 (Binary) Base 2 Name Base 2 Term and Base 10 (Decimal - Measuring Unit (Symbol) Mathematical Power Shown for Comparison)

  • Page 308: Appendix D. Minimum Microcode Requirements

    Table 179: Minimum microcode requirements - Rack Mount tape drives With this drive… …your microcode must be at this minimum level EH7 drive D3I3_A85 EH8 drive D3I4_689 55F drive D3I4_7A4 60F drive D3I5_44F 288 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 309: Appendix E. Notices

    IBM or of any third party, or any right to refer to IBM in any advertising or other promotional or marketing activities. IBM assumes no responsibility for any infringement of patents or other rights that can result from use of this document or from the manufacture, use, lease, or sale of apparatus that is described herein.

  • Page 310: Trademarks

    International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.

  • Page 311: Symbols

    Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in the United States, other countries, or both and is used under license therefrom. Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo are trademarks of HP, IBM Corp., and Quantum in the US and other countries.

  • Page 312: European Community And Morocco Notice

    Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 313: Japan Vcci Council Class A Statement

    Japan VCCI Council Class A statement Japan Electronics and Information Technology Industries Association (JEITA) statement This statement explains the Japan JIS C 61000-3-2 product wattage compliance. See Knowledge Center This statement explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for products less than or equal to 20 A per phase.

  • Page 314: Taiwan Notice

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment.

  • Page 315: Flat Panel Display

    This machine might contain an optional feature, the cryptographic coprocessor card, which includes a polyurethane material that contains mercury. Follow local ordinances or regulations for disposal of this card. IBM established a return program for certain IBM cryptographic coprocessor cards. More information can be found at http://www.ibm.com/ibm/environment/products/recycling.shtml.

  • Page 316: Notes

    Notes Use this Notes section for such tasks as documenting tips you learned or shortcuts you discovered while this MI is used to service the product. 296 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...

  • Page 317: Glossary

    This glossary defines the special terms, abbreviations, and acronyms that are used in this publication and other related publications. If you do not find the term that you are looking for, see the IBM Glossary of Computing Terms that is at the website - http://www.ibm.com/ibm/terminology.
  • Page 318 Decorative, safety, or functional cover or faceplate. On the 3592 drive, it is the item that is located ahead of the mouth and the throat of the drive canister and is used primarily by the operator. It contains fiducials, the eight-character display, and the Reset button.
  • Page 319 Worldwide cartridge identifier is the preferred term. cartridge memory (CM) A passive, silicon storage device that is stored in each 3592 data cartridge, and is updated just before the cartridge is unloaded. Cartridge memory includes read-only information (like statistics about cartridge and media performance) in a protected area.
  • Page 320 Title for a process that acts on behalf of the operator to complete cryptographic initialization or management functions (FIPS definition). Certified spare part. Critical security parameter (encryption). Customer support representative. Synonym for customer engineer. Customer setup. 300 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 321 Control unit. Synonym for controller. Fix pack tape. customer engineer Person who services your IBM equipment. Synonymous with service representative, service support representative, CSR, and CE. Control work station. danger (notice) Alerts the reader to possible lethal harm to people. Contrast with attention and caution.
  • Page 322 E06 tape drive. EEFMT4 Enterprise Encryption Format 4 recording technology. AES 256-bit encrypted data written recorded at the performance and capacity format used by the native E07 tape drive. 302 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 323 EEFMT5 Enterprise Encryption Format 5 recording technology. AES 256-bit encrypted data written recorded at the performance and capacity format used by the native E08 tape drive. EEFMT6 Enterprise Encryption Format 6 recording technology. AES 256-bit encrypted data written recorded at the performance and capacity format used by the native 60F tape drive.
  • Page 324 Refers to a controller-attached environment. Compare to open system. Enterprise Systems Connection (ESCON) A set of IBM products and services that provide a dynamically connected environment within an enterprise. The ESCON channel connection allows a tape controller to communicate directly with a System z host processor.
  • Page 325 FCAL Fibre Channel arbitrated loop. Federal Communications Commission. Fibre Channel for SCSI protocol. An implementation of the SCSI interface command-set for Fibre Channel networks. Fibre enhanced. Federal Information Processing Standards See FIPS. Fibre Channel (FC) A communications system that is characterized by a large bandwidth, a shared bus, and optical fibre connections.
  • Page 326 Prefix for 'billion' in American system (10 gigabit (Gb) One billion bits. gigabyte (GB) One billion bytes. half-duplex Communications mode that allows transmission or reception of data blocks but not at the same time. 306 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 327 Hexagonal-shaped fastener heads and tools. homologation Officially sanctioned, approved, ratified, confirmed, or certified. In IBM terms, homologation is a process that is followed for some products from design start to country regulator authorization that is followed to market the product. hot-pluggable Capability of a component to be removed or installed while power is still applied to the product, without electrically damaging that component or affecting the remainder of the product.
  • Page 328 Introduction. Input/output. Input/output processor. Initial program load. Synonymous with IML. IBM method of passing keys. iSystem Deprecated IBM term for AS/400 (System i) products, which were formerly known as iSeries products. Impedance transformer. Information technology. ITST Idle-time self-test. Kilobytes. kilo...
  • Page 329 laptop Laptop computer Leader block assembly. longwave connector or cable. LC fibre cable is often larger in diameter than SC or shortwave fibre cable. Liquid-crystal display. Library drive interface. leader Tape that is attached to leader block assembly that is unusable for recording/ leader block assembly Formed, plastic block at the beginning of tape.
  • Page 330 = 1,048,576 bits per second. micro Prefix for 'millionth of ' (10 midtape Tape that was is not in the first or final 1.8 m (6 ft) of tape in the cartridge. 310 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 331 When data capacity, data rates, and data density in this MI is discussed, "native" implies non- compressed. Deprecated term for IBM-supplied, basic, required, factory default, or stand-alone. No defect found. node In a network, a point at which one or more functional units connect channels or data circuits.
  • Page 332 A physical connection for communication between the tape drive and the host processor. post To display a message or code somewhere like on the LCD of the service panel or the operator panel, or at the host. 312 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 333 Programmable read-only memory. Power supply. PSJ card Power supply card. pSystem Deprecated IBM term for AIX or RS/6000 (System p) products, which were formerly known as pSeries products. Program temporary fix. PVPD Privileged vital product data. The data that is contained within the tape drive that requires special passwords to access.
  • Page 334 Reduced instruction-set computer. Read-only memory. Request for price quotation. RS/6000 Term for IBM AIX-type System p products, which were formerly known as pSeries. Read/write. Storage area network. A SAN allows information to be accessed, managed, and shared among various storage devices and servers over a network.
  • Page 335 See silo shelf. ship group Items that are provided, usually in a separate package, to the installation site of an IBM product, and are not attached to the product machine frame. Système Internationale d'unités This universally used international system of units is equivalent to a familiar term "the metric system".
  • Page 336 Term for IBM AS/400 products that are formerly known as iSeries, then iSystem. System p Term for IBM AIX-type products that are formerly known as RS/6000, pSeries, then pSystem. System x Term for IBM personal computer/server-type products that are formerly known as xSeries, then xSystem.
  • Page 337 A name for fiducial. This term is used in some non-IBM documentation to describe the white fiducials or targets that are read by an optical device. They are used to align the cartridge accessor to the drives and cartridge storage cells.
  • Page 338 IEEE. This name is the storage area network (SAN) equivalent to the media access control (MAC) address of an Ethernet network. WORM Write-once read-many. 318 IBM 3592 TS1140, TS1150, TS1155, and TS1160 Tape Drives: Maintenance Information...
  • Page 339 (CSPs) by altering or deleting the contents of data storage to prevent recovery of data (FIPS definition). zSystem Deprecated IBM term for IBM S/390-type processor (System z) products such as System z9, which were formerly known as zSeries products. Glossary 319...

  • Page 340: Index

    289 remove and replace drive - refer to TS3500 (3584) MI 1 set hard menu 104 servicing 1 set port 0 {or 1} (fibre) menu 101 3592 soft availability 21 adapter support 175 cartridge 25 AL_PA 24...
  • Page 341 27 dump to flash memory 211 CE scratch tape 169 negotiate speed 102 cleaning automatic dump to flash memory 211 about 36 availability, 3592 21 availability 36 determining remaining usage 183 identifying 36 maximum uses 36 ordering 169 baud rate rejected by drive 3 115.2K 150...
  • Page 342 CE (continued) CE (continued) display sensors menu (CE online mode) 154 offline mode menus (continued) display/alter menu (address) 150 CE VPD data 127 drive (DRV) statistics menu (CE online mode) 153 CE VSARS config 146 drive features menu 150 CE wrap tools 127 drive options menu 119 crypto officer 123 DRV encryption menu (CE offline mode) 121...
  • Page 343 CE (continued) compliance (continued) utilities menu 138 diagnostics (engr use only) 112 VPD data menu 127 statements 291 VSARS config menu 146 config/install menu 118 wrap tools menu 127 configure Celsius-to-Fahrenheit conversion 285 menu 118 certification, FIPS confirm verify 5 mode change menu 96 change offline menu 100...
  • Page 344 data menu, save (continued) downloading dump serial number 128 to AIX 212 speed and topology 104 to flash memory 211 decimal measuring units-to-binary measuring units to HP-UX system 215 comparison 287 to Linux system (IBMtapeutil) 213 decommissioning encryption to Sun system 214 crypto officer menu selection 123 to System i 212 default density...
  • Page 345 drive (continued) dump (continued) rear layout (continued) to tape menu 114 rack 30 to tape menu, CE copy 114 reliability 21 to Windows NT or Windows 2000 216 relocating 180 with laptop Ethernet port 188 remove from service 180 reset 97 return rack 254 see "Care Considerations"...
  • Page 346 electrostatic discharge (ESD) (continued) errpt commands, using 58 procedures 192 service icon 291 considerations 192 EMC compliance statements 291 EMPTY message on bezel 80 about 38 enable using while removing stuck tape 196 encryption 250 procedures 192 how to 88 service icon 291 HSARS/VSARS 119 Ethernet port...
  • Page 347 fibre (continued) FID (continued) checking attachment (continued) E6 (continued) Solaris 230 small font 242 System i 225 EA 255 Windows 234 ED 10 Windows, using ntutil 236 enhanced function about 9 defining 27 procedure 243 determining 82 F5 10 message terms 237 F6 10 names, world wide identification 24 F7 10...
  • Page 348 255 HyperTerminal locations 251 elapsed time to update microcode with 217 FRUs drive canister 252 locating 135 trap list menu 141 IBM Tape Diagnostic Tool 261 functions IBMtapeutil drive 19 Linux command line mode 280 interactive mode 278 run procedure 278...
  • Page 349 85 definition 309 screen 84 depiction of 201 introduction, 3592 19 leader block assembly isolate fault between hardware and definition 309 media 243 depiction of 201 microcode 240 leader pin replacement kit 37 iSystem (OS/400) checking attachment...
  • Page 350 locations (continued) media information message (MIM) (continued) fiducial 29 severity (continued) labels filter, set 120 model number 30 memory LEDs 31 cartridge (CM) 27 operator panel bezel functional areas 29 clearing flash dump menu item 114 data procedure 211 AIX 53 menu Linux 68 advanced config 123...
  • Page 351 menu (continued) menu (continued) disp/alt ser No menu (CE offline mode) 121 restore defaults (encryption) 125 disp/alt VPD menu 139 save data display memory 149 CE 132 display sensors (CE online mode) 154 encryption 126 display/alter (address) 150 port and node names 132 drive (DRV) statistics (CE online mode) 153 root names 132 drive features 150...
  • Page 352 message (continued) MIM (continued) obtain from (continued) message codes 45 HP/UX 71 service messages 46 Solaris system 70 severity Windows 71 codes 41 operator panel 29 filter, set 120 options and status screen format 79 minimum microcode requirements SIM 39 EH7/EH8/55F drives 288 SIM/MIM service, description of 46 mode menus...
  • Page 353 132 screen format 79 set node 0 {or 1} name 131 ordering set port 0 {or 1} name 131 IBM tape unit cleaner 35 set root name 130 leader pin replacement kit 35 show orig names 132 lint-free cloth 35...
  • Page 354 panel (continued) drive serial number (CE online mode) 152 panel drive statistics (operator mode) 106 advanced config 123 DRV encryption 121 alter serial No 127 DRV ser No (CE offline mode) 121 block ID 144 DRV ser No (CE online mode) 152 BOP encryption 125 engr use only 145 CE config/install 118...
  • Page 355 panel (continued) power (continued) select level 116 MAP 193 service mode 88 redundant 35 service options 97 remove 183 services 97 restore 184 set hard address 104 sequence set offline 99 about 34 set online 99 functions 35 set port 0 {or 1} 101 specifications 34 set port 0 {or 1} speed 102 supplies and related components listing 32...
  • Page 356 TS3000 System Console (TSSC) xviii kit 181 pulled tape (from leader pin), correcting 199 packaging instructions 181 PVPD (privileged vital product data) 145 remove and replace 3592 from service 180 cables 255 drive canister 252 power supply Quantum Scalar library rack 252...
  • Page 357 SARS serial number in display description 43 example 153 enable/disable 120 service save data menu 3592 in Windows environment 222 encryption 126 icons 291 port and node names 132 mode menus 88 root names 132 prepare drive for 183 serial number 128...
  • Page 358 AL_PA 24 updating microcode from 220 defined 315 supplies indication 81 customer 35 menu IBM tape unit cleaner 38 set port 0 {or 1} 101 leader pin replacement kit 37 use 105 lint-free options 175 cloth 35 selecting (not recommended) 101...
  • Page 359 tapeutil program (continued) offloading to (continued) Linux (IBMtapeutil) 213 definition 316 Sun system 214 setting 124 System i 212 website xix tape cartridge 216 tangled tape repair 202 running 54 tape updating microcode from alert reporting 12 HP-UX 221 broken in midtape 201 Linux 219 CE scratch 169 Sun system 220...
  • Page 360 time, elapsed (continued) updating microcode (continued) rewind cartridge (continued) from AIX 218 typical operation 196 from FMR cartridge 204 with error condition 196 from HP-UX 221 rewind tape 195 from Linux 219 sensor state change (CE Disp Sensors menu) 154 from System p (AIX) 218 TapeAlert 18 15 menu 115...
  • Page 361 VPD (continued) write protect (continued) definition 24 mechanism location (continued) kept current when using POST 24 cleaning cartridge 36 options 146 data cartridge 26 options menu 128 privileged 145 display names 207 VSARS identification (names), fibre channel 24 concepts 43 names history log 206 configuration menu 146 set names 208...
  • Page 362 IBM® Part Number: 02PY575 SC27-9295-00...

This manual is also suitable for:

Ts1140Ts1150Eh7Ts1160Ts1155Eh8 ... Show all

Table of Contents