Working With Serviceable Events - IBM eserver p Series Service Manual

4. The Service Focal Point Settings window opens. Select the Surveillance Setup tab on the top of the
window.
5. In the first field, select the number of minutes you want the HMC to wait before sending a
disconnection error message.
6. In the second field, select the amount of connection time that the HMC is considered to be recovered.
This amount is expressed in minutes.
7. In the third field, select the number of minutes between outages that you want the HMC to wait before
sending a new incident report.
8. Select one or more managed systems from the table in the lower part of the window, then click Enable
or Disable. Surveillance is then either enabled or disabled for the selected managed systems.
Enabling Surveillance Notifications
You can enable or disable surveillance-error notification from this HMC to connected managed systems.
Enabling this notification causes errors to be passed to the Service Agent application for notification.
Note: You must further configure Service Agent to handle notifications sent by Service Focal Point. For
more information about Service Agent, refer to the IBM Hardware Management Console Operations
Guide for pSeries, order number SA38-0590
To set up surveillance, you must be a member of one of the following roles:
v System Administrator
v Service Representative
To set up surveillance-error notification, do the following:
1. In the Navigation area, click the Service Applications icon.
2. In the Navigation area, double-click the Service Focal Point icon.
3. In the Contents area, select Service Focal Point Settings.
4. The Service Focal Point Settings window opens. Select the Surveillance Notification tab at the top of
the window.
5. Select one or more managed systems from the list, and click Enable or Disable. Surveillance
notification is then either enabled or disabled for the selected managed systems.

Working With Serviceable Events

You can view, add, or update serviceable event information, including error details.
Viewing Serviceable Events
To view serviceable events, you must be a member of one of the following roles:
v System Administrator
v Service Representative
v Advanced Operator
v Operator
v Viewer
To view a serviceable event, do the following:
1. In the Navigation area, click the Service Applications icon.
2. In the Navigation area, double-click the Service Focal Point icon.
3. In the Contents area, click Select Serviceable Event.
4. Designate the set of serviceable events you want to view. When you are finished, click OK.
5. The Serviceable Event Overview window opens, and the entries displayed are ordered by time stamp.
Each line in the Serviceable Event Overview window corresponds to one error within a serviceable
Chapter 2. Diagnostics Overview
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