Drive Timeout Detected; A Drive Error Detected - 3Ware 9550SXU-12 User Manual

Troubleshooting

0009 Drive timeout detected

000A Drive error detected

268
Event Type
Error
Cause
A drive has failed to respond to a command from a 3ware RAID controller
within the allowed time limit (20 secs.). After sending this error message, the
controller will attempt to recover the drive by sending a reset to that drive and
retrying the failed command.
Possible causes of drive time-outs (also known as ATA-Port time-outs)
include a bad or intermittent disk drive, power cable or interface cable.
Action
If you have checked hardware connections and no cause other than the drive
can be found, replace the drive.
You may also want to use the drive manufacturer's diagnostic and repair
utilities on the drive.
See Also
For links to drive manufacturer diagnostic utilities and troubleshooting
advice, see
http://www.3ware.com/KB/article.aspx?id=14924
"Basic Troubleshooting: Check This First" on page 251
Event Type
Error
Cause
A drive has returned an error to the 3ware RAID controller that it is unable to
complete a command. The error type is not a time-out (000A) or uncorrected
ECC (0026).
This message may be seen as part of a recovery operation initiated by the
3ware RAID controller on the drive. One possible cause is multiple write
commands to a sector forcing the drive to remap a defective sector. This
message may be seen if error recovery operations initiated by the 3ware
RAID controller are unsuccessful.
3ware SAS/SATA RAID Software User Guide, Version 9.5.1
.