Locating A Specific Enclosure Component; Downloading An Enclosure Diagnostic Log - 3Ware 9550SXU-12 User Manual

Locating a Specific Enclosure Component

Downloading an Enclosure Diagnostic Log

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If you have a supported enclosure and the identify feature is supported by
your enclosure manufacturer, you can locate power supplies, fans, and
temperature sensors by blinking the leds associated with them. This can help
you quickly identify which component needs to be checked or replaced. The
specific components that can be located in this way will depend on your
enclosure.
For details about how to locate a drive by blinking an LED, see "Locating a
Drive by Blinking Its LED" on page 152.
To locate a fan, power supply, or temperature sensor
1 Choose Monitor > Enclosure Support
2 On the Enclosure Summary page, click the blue Enclosure ID link for the
enclosure you are interested in.
3 Check the box next to the component you want to locate.
Identify
4 Examine the enclosure for the blinking LED.
The enclosure diagnostic log may be requested by 3ware Customer Support to
help troubleshoot problems on your controller. You can download this
diagnostic log from the Enclosure Details page.
To download the diagnostic log
1 In 3DM, choose
Monitor > Enclosure Summary
2 Make sure the correct controller is displayed in the
field in the menu bar.
3 On the Enclosure Summary page, click the
enclosure.
The Enclosure Details page for the selected controller appears.
4 Click on the
Diagnostic Text
5 When the Save or Open dialog box appears, navigate to where you want
to save the log and click
Locating a Specific Enclosure Component
from the 3DM menu.
link of the desired
ID
link.
OK .
from the menu bar.
Select Controller
211