Alarms, Errors, And Other Events; Viewing Alarms, Errors, And Other Events - 3Ware 9550SXU-12 User Manual

Maintaining Units

Alarms, Errors, and Other Events

Viewing Alarms, Errors, and Other Events

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3ware provides several levels of detail about alarms, errors, and other events.
This information is available through the 3DM web application and the CLI.
On Windows systems, the WinAVAlarm alert utility can also be used to notify
you of events.
The next few pages describe these capabilities.
• "Viewing Alarms, Errors, and Other Events" on page 154
• "Using the Alert Utility Under Windows" on page 155
• "Downloading an Error Log" on page 157
• "Viewing SMART Data About a Drive" on page 157
CLI capabilities are described in the 3ware SAS/SATA RAID Controller CLI
Guide.
Tip:
If you have a supported enclosure, the LEDs on your enclosure may also
provide you with status information about drives. For more information, see
"Enclosure LED Status Indicators" on page 150.
The Alarms page in 3DM shows a log of all events (also called Asynchronous
Event Notifications, or AENs) that have occurred on units. These events
include alarms that occur when the 3ware RAID controller requires attention,
such as when a disk unit becomes degraded and is no longer fault tolerant.
They also include SMART notifications and informational notification, such
as when sectors have been repaired during verification.
Event messages are categorized into the following levels of severity:
• Errors (high severity events), shown next to a red box
• , shown next to a yellow box
Warnings
• shown next to a blue box
Information,
Examples of event messages:
• Error : Unclean shutdown
• Degraded unit
Warning:
• : Start and completion of rebuilding, verifying, initializing,
Information
migrating, and so forth.
3DM can e-mail notifications of these events to one or more recipients. For
more information, see "Managing E-mail Event Notification" on page 82.
3ware SAS/SATA RAID Software User Guide, Version 9.5.1