Page 1 3ware ® Serial ATA RAID Controller Supports the 9650SE, 9590SE, and 9550SX Models PN 720-0159-00 March 2007...
Page 2 Trademarks 3ware®, Escalade®, 3DM®, and TwinStor® are all registered trademarks of AMCC. The 3ware logo, 3BM, Multi-Lane, StorSave, StorSwitch, StreamFusion, and R5 Fusion are all trademarks of AMCC. PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation.
Page 3: Table Of Contents
Obtaining 3ware FreeBSD Drivers ........
Page 4 Moving a Unit from One Controller to Another ......126 3ware Serial ATA RAID Controller User Guide...
Page 5 Updating the 3ware Driver Under Red Hat or Fedora Core ....178 Updating the 3ware Driver Under SuSE ....... 179 Updating the 3ware Driver Under FreeBSD .
Page 6 Index ........... . .285 3ware Serial ATA RAID Controller User Guide...
Page 7: About This User Guide
This guide assumes that you have already installed your controller and drives in your system, and set up your 3ware Sidecar, if you have one. If you have not yet done so, see the installation guide that came with your controller. If...
Page 8 Table 1: Chapters and Appendices in this Guide Chapter/Appendix Description 2. Getting Started Provides a summary of the process you should follow to get started using your 3ware RAID controller. 3. First-Time RAID Configuration Provides step-by-step instructions for Using 3BM configuring RAID units if you have just installed the controller.
Page 9: Conventions
Using the 3ware HTML Bookshelf The 3ware HTML Bookshelf is an HTML version of this user guide and the CLI Guide, combined as one resource. It is available on your 3ware CD, in the /doc folder. To make use of the 3ware HTML Bookshelf Copy the compressed version of the guide (3wareHTMLBookshelf.zip or...
Page 10 Table of Contents Note: The 3ware HTML Bookshelf is created as a set of HTML documents that are often displayed from a website. When installed on your personal computer, some browsers flag them as “active content,” and require your approval before displaying the content.
Page 11: Chapter 1. Introducing The 3Ware® Sata Raid Controller
3ware Tools for Configuration and Management • Monitoring, Maintenance, and Troubleshooting Features What’s New with 9650SE Models The 9650SE models in 3ware’s 9000 series of RAID controllers have the following features and benefits: • Simultaneous RAID 6 parity generation to maximize RAID 6 performance •...
Page 12: System Requirements
• PCI Express® x1, x4 and x8 connectivity • If you have a 3ware Sidecar, the drive Locate feature allows you to easily identify a drive in the enclosure by blinking the LED associated with it System Requirements 3ware 9650SE, 9590SE, and 9550SX model RAID controllers have the...
Page 13: Drive Requirements
System Requirements Drive Requirements Depending on the particular model, the 3ware RAID controller may be connected to two, four, eight, twelve, sixteen, or twenty-four SATA drives using the supplied interface cables. Drives must meet SATA-1 (1.5 GB/s) or SATA-2 (3.0 Gb/s) standards.
Page 14: Understanding Raid Concepts And Levels
For best viewing, screen resolution should be 1024 x 768 or greater, with 16-bit color or greater. For a complete listing of features and system requirements, refer to the 3ware SATA RAID Controller datasheets, available from the website at http:// www.3ware.com/products.
Page 15: Available Raid Configurations
RAID levels 0, 1, 10 and 5 are the most popular. AMCC's 3ware controllers support RAID 0, 1, 5, 6, 10, 50, JBOD and Single Disk. The information below provides a more in-depth explanation of the different RAID levels.
Page 16 Fault tolerance is a basic requirement for critical systems like web and database servers. 3ware uses a patented technology, TwinStor®, on RAID 1 arrays for improved performance during sequential read operations. With TwinStor technology, read performance is twice the speed of a single drive during sequential read operation.
Page 17 Figure 4. RAID 5 Configuration Example RAID 6 RAID 6 requires a 3ware 9650SE RAID controller. RAID 6 provides greater redundancy and fault tolerance than RAID 5. It is similar to RAID 5, but has two blocks of parity information (P+Q) distributed across all the drives of a unit, instead of the single block of RAID 5.
Page 18 Chapter 1. Introducing the 3ware® SATA RAID Controller Figure 5. RAID 6 Configuration Example RAID 10 RAID 10 is a combination of striped and mirrored arrays for fault tolerance and high performance. When drives are configured as a striped mirrored array, the disks are configured using both RAID 0 and RAID 1 techniques, thus the name RAID 10 (see Figure 6).
Page 19 For example, in a twelve-drive RAID 50 array, up to one drive in each RAID 5 set can fail and the array will continue to function. Please note that if two or more drives in a RAID 5 set fail, then all of the data will be lost. www.3ware.com...
Page 20 Figure 7. RAID 50 Configuration Example Single Disk A single drive can be configured as a unit through 3ware software. (3BM, 3DM 2, or CLI). Like disks in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are seen by the OS as available units.
Page 21: Determining What Raid Level To Use
# Drives Possible RAID Configurations Single disk or hot spare RAID 0 or RAID 1 RAID 0 RAID 1 with hot spare RAID 5 RAID 5 with hot spare RAID 10 Combination of RAID 0, RAID 1, single disk www.3ware.com...
Page 22 Chapter 1. Introducing the 3ware® SATA RAID Controller Table 4: Possible Configurations Based on Number of Drives # Drives Possible RAID Configurations RAID 6 RAID 5 with hot spare RAID 10 with hot spare Combination of RAID 0, RAID 1, hot spare, single disk...
Page 23: 3Ware Tools For Configuration And Management
3ware Tools for Configuration and Management 3ware software tools let you easily configure the drives attached to your 3ware RAID controller, specifying which drives should be used together as a RAID unit and the type of RAID configuration you want, and designating hot spares for use if a drive degrades.
Page 24: Monitoring, Maintenance, And Troubleshooting Features
For details about working with 3DM, see “3DM 2 (3ware Disk Manager) Introduction” on page 66. 3DM 2 is the current version of the 3ware Disk Manager. Throughout this documentation, it is referred to interchangeably as 3DM and 3DM 2.
Page 25 . Write cache can be enabled or disabled using 3BM 2, 3DM 2 and CLI. When write cache is enabled, data will be stored in system cache, 3ware controller cache, and drive cache before the data is committed to disk. This allows the system to process multiple write commands at the same time, thus improving performance.
Page 26: Chapter 2. Getting Started With Your 3Ware Raid Controller
To install your controller, follow the instructions in the installation guide that came with your 3ware controller. If you do not have a hardcopy of the installation manual, it is available in the “doc” folder on your 3ware CD, or you can download it from the 3ware website at http://www.3ware.com/...
Page 27 Driver and Firmware” on page 165. Set Up Management and Maintenance Features 3ware RAID controllers include a number of features to help you manage and maintain the controller and your configured units. The default settings for these features allow you to begin using your newly configured units right away.
Page 28 Chapter 2. Getting Started with Your 3ware RAID Controller • “Configuring Your Controller” on page 80 • “Setting Unit Policies” on page 106 • “Setting Background Task Rate” on page 155 Initial Settings for Policies and Background Tasks The table below lists the default settings for policies and background tasks.
Page 29 Although the default Self-test Task Schedule is for 24 hours, self-test tasks are run only at the beginning of that time period and take just a few minutes. For more information about task schedules, see “Scheduling Background Tasks” on page 156. www.3ware.com...
Page 30: Chapter 3. First-Time Raid Configuration Using 3Bm
If you will install the operating system on and boot from a unit managed through the new 3ware RAID controller, follow the steps in this chapter to use the 3ware BIOS Manager (3BM) to configure the unit and install the driver.
Page 31 SATA - Maxtor 7B300S0 279.48 GB (Port 7) Press Alt-3 immediately to bring up the 3ware BIOS Manager (3BM). Normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen longer.
Page 32 Figure 11. Asterisks Next to Selected Drives After all drives for the unit are selected, use the Tab to move to the Create Unit button and press Enter. The Create Disk Array screen appears (see Figure 12). 3ware Serial ATA RAID Controller User Guide...
Page 33 Striping size is not applicable for RAID 1, because it is a mirrored unit without striping. For RAID 6, only stripe size of 64KB is supported. In general, use smaller stripe sizes for sequential access (such as video access) and larger stripe sizes for random access (such as a database). www.3ware.com...
Page 34 This is useful if you will be installing your operating system onto the unit and want to have a designated volume for the OS. The remainder of the unit will be created as a separate volume. 3ware Serial ATA RAID Controller User Guide...
Page 35 (0), or if auto-carving is enabled and the combined size of the drives in your unit is large enough to divide it into multiple volumes. For more information about auto-carving, see “Using Auto- Carving for Multi LUN Support” on page 86. www.3ware.com...
Page 36 When you are finished configuring units, press F8 to save the changes and exit 3BM. A warning message asks you to confirm that all existing data on the drives will be deleted. Figure 16. Confirmation Message when Saving and Exiting 3ware Serial ATA RAID Controller User Guide...
Page 37 For complete information about initialization of RAID units, see “About Initialization” on page 143. If you are finished creating RAID units, be sure to check the boot sequence for your system, as described under “Checking the Motherboard Boot Sequence” on page 29. www.3ware.com...
Page 38: Specifying A Hot Spare
If you have JBODs attached to an 8000 controller that you want to use with the 9000 controller, see “Moving Units from an 8000 Controller to a 9000 Controller” on page 126. 3ware Serial ATA RAID Controller User Guide...
Page 39: Checking The Motherboard Boot Sequence
Unit 0 will be treated as the boot disk.) What Next? The final steps in setting up your RAID units are to load the 3ware driver and make the units available to your operating system. For details, turn to Chapter 4, “Driver Installation.”...
Page 40: Chapter 4. Driver Installation
This chapter provides details about how to install the driver for your 3ware RAID controller and make the units available to your operating system. This section is for PCs only, for Mac OS X, see 3ware Serial ATA RAID Controller User Guide for Mac OS X.
Page 41: Driver Installation Under Windows
2003 64-bit for AMD Opteron or Intel EM64T is also supported. It is recommended that you upgrade to the latest service pack available. A drive or unit managed by the 3ware RAID controller may be configured to be your system’s boot device. Or, you can use units managed by the 3ware controller for secondary storage and boot from another device, such as a disk attached to the motherboard, or other bootable media.
Page 42: Creating A 3Ware Driver Diskette
Chapter 4. Driver Installation Creating a 3ware Driver Diskette If you are installing Windows on a new unit or drive managed by the 3ware RAID controller, you must create a 3ware driver diskette. To create a driver diskette Insert the 3ware software CD into your system.
Page 43: Installing The Driver On A System That Boots From A Different Device
Installing the Driver on a System that Boots from a Different Device If you are installing the 3ware RAID controller on a system that already has the operating system installed on another drive, follow the instructions in this section, depending on the version of Windows installed on your system: •...
Page 44 When the Completing the Found New Hardware Wizard screen appears (Figure 19), click Finish. Figure 19. Completing Found New Hardware Wizard If the “Completing” screen (Figure 19) indicates that you should restart your computer, do so now. 3ware Serial ATA RAID Controller User Guide...
Page 45 Plug and Play device, and brings up the Found New Hardware Wizard. This wizard guides you in installing the 3ware driver (see Figure 22). Note that you will see screens for the installation of two drivers during this process.
Page 46 When the Welcome to the Found New Hardware Wizard screen appears again (Figure 24), click Next and follow the prompts on the screen to install the second driver. 3ware Serial ATA RAID Controller User Guide...
Page 47 When the second Completing the Found New Hardware screen appears, click Finish. Figure 25. Completing Found New Hardware Wizard After the driver has been installed, continue with the instructions below under “Making Units Managed by a 3ware Controller Available to Windows” on page 38. www.3ware.com...
Page 48: Making Units Managed By A 3Ware Controller Available To Windows
Making Units Managed by a 3ware Controller Available to Windows After the 3ware driver has been installed, you need to partition and format the new units or disks. Remove the driver diskette or CD, reboot the system, and log in as the system administrator.
Page 49: Driver Installation Under Linux
These steps assume that you do not have a 3ware 9000 Series card installed in the system already. If you already do and you wish to add a 9550SX, 9590SE, or 9650SE to that same system, you will need to upgrade the 3ware driver, 3DM 2, and/or CLI with the current version.
Page 50: Obtaining 3Ware Linux Drivers
Chapter 4. Driver Installation 3ware Technical Support, or email your driver request to support1@amcc.com. For information about how to compile a driver from the 3ware driver source, see the links appended to knowledgebase article 14546 (http:// www.3ware.com/kb/article.aspx?id=14546). Obtaining 3ware Linux Drivers Obtain the 3ware driver for Linux from one of these two sources: •...
Page 51: Driver Installation Under Red Hat Linux Or Fedora Core 5
Linux is already installed on another drive.) Creating a Red Hat Linux Driver Diskette If you are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. If Linux is already installed on another device, you may install the 3ware kernel driver module from the 3ware software CD-ROM.
Page 52 Note: If Red Hat Linux is already installed and bootable on another drive, turn to “Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device” on page 44. Note:...
Page 53 A number of files will load and then a message will prompt you to insert your driver install disk. Install the 3ware kernel driver module, using the driver install diskette: Insert the driver install diskette containing the 3ware driver for Red Hat and press Enter. The system automatically reports:...
Page 54 Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device The steps for installing the 3ware kernel driver module vary slightly, depending on your specific installation requirements. Select the appropriate set of steps below, based on whether: •...
Page 55 3w-9xxx.hug • For IA32E kernels: 3w-9xxx.i32 To install the 3ware driver and update the RAM disk Log in as root and open a console window. Mount the CD which contains the 3ware kernel driver module. To mount the CD, type: and press Enter.
Page 56 The output should be similar to: Added linux * Reboot. The 3ware kernel driver module will be loaded from the ram disk automatically at boot time. To install the 3ware kernel driver module and load the module manually instead of using a RAM disk Log in as root and open a console window.
Page 57: Driver Installation Under Suse Linux
Creating a SuSE Linux Driver Diskette If you are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. If Linux is already installed on another device, you may install the 3ware kernel driver module from the 3ware software CD-ROM.
Page 58 Note: If SuSE Linux is already installed on another drive, turn to “Installing the 3ware Kernel Driver Module on a SuSE Linux System that Boots from a Different Device” on page 48. Boot directly from the SuSE installation CD #1 or DVD.
Page 59 For SuSE 10.1 Professional 32-bit (x86), type: cp /cdrom/packages/drivers/linux/suse/sles10/x86/ 3w-9xxx.<ko, smp, or big> <kernel string> /lib/modules/ /kernel/drivers/scsi/3w-9xxx.ko For SuSE Linux Enterprise Server 10.0, 64-bit (x86_64), type: cp /cdrom/packages/drivers/linux/suse/sles10/x86_64/ 3w-9xxx.<ko or smp> <kernel string> /lib/modules/ /kernel/drivers/scsi/3w-9xxx.ko If prompted to overwrite, type www.3ware.com...
Page 60: Compiling A 3Ware Driver For Linux
If you are using a Linux distribution for which there is not a compiled driver available from 3ware, you can copy the source from the 3ware software CD or download the source from the 3ware website and compile a new driver. For more information, see 3ware knowledgebase article 14546 http://www.3ware.com/KB/article.aspx?id=14546.
Page 61: Obtaining 3Ware Freebsd Drivers
FreeBSD installation CD-ROM or diskette Installing the Driver under FreeBSD The steps you follow to install the driver and make your 3ware RAID unit available depend on whether it will be your boot device or will be used for secondary storage. These instructions provide step-by-step instructions for the following situations: •...
Page 62 Disconnect all SCSI devices in the system, except the except the CD or ones connected to the 3ware RAID controller. and the Create the RAID units on the 3ware RAID controller using 3BM (the 3ware BIOS Manager). For details, see “First-Time RAID Configuration Using 3BM” on page 20.
Page 63 9550SX/9590SE/9650SE support, for the OS version being used. The sources for the new kernel driver module for FreeBSD 6.1 can be found on both the 3ware CD-ROM and the 3ware website. For step-by-step instructions, see “To update the kernel with new driver source”...
Page 64 If you have more than 4 GBytes of system memory, you will need to use the PAE kernel. The FreeBSD PAE kernel has a bug that requires the 3ware driver to be statically compiled. Do not dynamically load the kernel driver module (e.g.
Page 65 To install the 3ware kernel driver module when FreeBSD is installed on a device on the motherboard Make sure the 3ware RAID controller is not installed in the system yet. Install FreeBSD to a disk attached to the motherboard ATA controller.
Page 66 Chapter 4. Driver Installation cd /sys/modules/twa make Comment out the entry Device twa # 3ware 9000 series usr/src/sys/i386/conf /usr/src/sys/amd64/conf Rebuild the kernel and reboot your system. Load the kernel driver module from /sys/modules/twa kldload twa.ko 3ware Serial ATA RAID Controller User Guide...
Page 67: Chapter 5. 3Ware Bios Manager 2 (3Bm 2) Introduction
Starting 3BM 2 You access 3BM during the start-up process for your computer. Power up or reboot your system. While the system is starting, watch for a screen similar to the 3ware BIOS screen below. Figure 27. 3ware BIOS Screen ----Press <Alt-3>...
Page 68 Alt-3 3ware BIOS Manager (3BM) Normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen longer. If you have more than one 9000-series controller in your system, a screen lists the available boards (see Figure 28).
Page 69: Exiting The 3Bm Configuration Utility
Although similar to 3BM, some screens and features are different for the 7000/ 8000-series. For detailed information, see the version of the 3ware Escalade ATA RAID Controller User Guide that supports the 7000 and 8000 series controllers.
Page 70: Working In The 3Bm Screens
3ware 7000/8000-series controller, and contain data that needs to be updated before your 3ware 9000 series controller can use them. (If you want to move a unit from a 7/8000 controller to the 9000 controller, you must convert the drives first.
Page 71 Shift- Highlight one of the primary buttons on the main screen: • Create Unit Alt+C • Delete Unit Alt+D • Maintain Unit • Settings Alt+M • Information Alt+S Alt+I www.3ware.com...
Page 72 Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction Table 7: Working in 3BM 2 To do this Use these keys Specify (or unspecify) a drive as a hot spare Return to starting values for this session in the 3ware BIOS Manager...
Page 73: Adjusting Bios Loading Settings
This setting lets you suppress loading of the BIOS for this controller. This can be useful for “headless” systems (without a monitor and keyboard) that have many types of PCI controllers and do not need to boot from the units. www.3ware.com...
Page 74 During the boot process, you can also bypass loading of the BIOS for all Alt-B controllers for one time only by pressing This is useful to temporarily boot from a non-3ware device without having to change the system’s boot order. To change BIOS settings On the main 3BM screen, and press...
Page 75: Displaying Controller Information
You can get help with using 3BM while you are in the BIOS manager. • Press Alt-F1 at any time. A description of the basic 3BM tasks appears. When you’re finished using help, press to close the help window. www.3ware.com...
Page 76: Chapter 6. 3Dm 2 (3Ware Disk Manager) Introduction
3DM 2 includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). 3ware Disk Manager 2 (3DM 2) allows you to manage and view the status of your 3ware RAID controllers and associated drives. There are two parts to 3DM: a process, that runs in the background on the computer where you have installed your 3ware controller, and a web application that can be used to access it.
Page 77: Browser Requirements For 3Dm
1080 and 888. To override this on a per-port basis, the Mozilla release notes recommend adding a comma-separated list of ports to default/all.js (in your Mozilla installation directory). For example, to unblock port 888, add the following line: pref(“network.security.ports.banned.override”, “888”) This file is located at: /usr/lib/mozilla/defaults/pref/all.js www.3ware.com...
Page 78: Installing 3Dm
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Installing 3DM 3DM 2 can be installed from the 3ware CD that came with your 3ware RAID controller. You can also download the current version from the website at http://www.3ware.com/support/download.asp. Details about the installation are described in Appendix B, “Software Installation”...
Page 79 Open your browser and enter the URL for your system. The default URL is http://localhost:888/ You can also replace “localhost” with the IP address of the computer that contains the 3ware controller. For example: http://<IP address>:888/ Note: If you receive a page not found message, make sure you entered the URL correctly.
Page 80: Starting The 3Dm Daemon Under Linux And Freebsd
If the 3DM connection is to a remote machine, you can replace “localhost” with the IP address of the computer that contains the 3ware controller. For example: http://<IP address>:888/ The 3DM login screen appears. Starting the 3DM Process under Microsoft Windows 3DM should start automatically after installation and upon bootup.
Page 81: Viewing 3Dm Remotely Using A Web Browser
Viewing 3DM Remotely Using a Web Browser When remote administration is enabled on the 3DM 2 Settings page, you can use 3DM to check status and administer your 3ware RAID controller from a browser on any computer, over an internet connection.
Page 82: 3Dm Menus
The main area of the page provides summary or detail information about your 3ware RAID controller and the resources connected to it. As you work in 3DM, the Messages area just below the menu bar displays information about the results of commands you have selected.
Page 83 3DM. The Help is context- Help sensitive, so you first see information about the page you now have in view. A Table of Contents and Index are available to help you find other information. www.3ware.com...
Page 84: Viewing Information About Different Controllers
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Viewing Information About Different Controllers If you have more than one 3ware RAID controller in the system, you select the one you want to see details about from the drop-down list at the right of the menu bar.
Page 85 Working with the 3DM Screens Table 8: List of 3DM Pages 3DM Page Description Controller Summary Provides basic information about each 3ware RAID page controller in your system. To see this page, click Summary in the menu bar. Controller Details Provides detailed information about the current controller.
Page 86: Setting Up 3Dm Preferences
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Table 8: List of 3DM Pages 3DM Page Description Maintenance page Lets you configure new units and make changes to existing units. To view this page, choose Management > Maintenance from the menu bar.
Page 87: Setting And Changing 3Dm Passwords
3ware Managing E-mail Event Notification 3DM can notify you when the 3ware RAID controller requires attention, such as when a disk unit becomes degraded and is no longer fault tolerant. E-mail event notification can only occur while 3DM is running, so it is recommended that the 3DM process be left running in the background on the system that contains the 3ware RAID controller.
Page 88: Enabling And Disabling Remote Access
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction • will send e-mails for all events Information • will send e-mail for events with severity of Warning and Error. Warning • will send e-mail for events with severity of Error only.
Page 89: Setting The Incoming Port
Setting the Frequency of Page Refreshes Since the status of the drives attached to your 3ware RAID controller can change while you are viewing information about them in 3DM, it is important to refresh the page information regularly. That way you can be assured that the information you see in 3DM is current.
Page 90: Configuring Your Controller
Viewing Information About a Controller You can check the controller model, serial number, firmware and driver versions, and the status of the 3ware RAID controller in your computer. If you have more than one controller in your system, you can easily view information about each one using 3DM.
Page 91 When you select a different controller from this list, the page in view changes, to reflect the details for the controller you selected. Note: Throughout this documentation, the term current controller is used to refer to the controller currently selected in this drop-down list. www.3ware.com...
Page 92: About Controller Policies
Auto-Carving is enabled. This setting can be between 1024 GB and 2048 GB. • Spin-up allows drives to be powered-up into the Staggered spin-up. Standby power management state to minimize in-rush current at power-up 3ware Serial ATA RAID Controller User Guide...
Page 93: Viewing Controller Policies
The other policies can be changed in 3BM or through the CLI. For a summary of the initial default settings, see Table 6, “Default Settings for Policies and Background Tasks,” on page 18. www.3ware.com...
Page 94 • Choose from the menu bar. Management > Controller Settings The policies that appear under Other Controller Settings vary, depending on the controller model you are using. Figure 39. 3DM Controller Settings Page 3ware Serial ATA RAID Controller User Guide...
Page 95: Setting The Auto Rebuild Policy
With Auto Rebuild enabled, if you accidentally disconnect a drive (causing the controller to see it as a failed drive) and then reconnect it, the controller will automatically try to use it again. You can enable or disable the Auto-Rebuild policy through 3DM or 3BM. www.3ware.com...
Page 96: Using Auto-Carving For Multi Lun Support
2 TB; you can change this to a setting in the range of 1 TB to 2 TB (1024 GB to 2048 GB). 3ware firmware supports a maximum of 8 volumes per controller, up to a total of 16 TB.
Page 97 Management > page. Controller Settings In 3BM, you enable Auto-Carving on the Settings > Controller Policies page. Figure 41. Auto-Carve policy in 3BM Create a new unit or migrate an existing unit to include the drives you want to use. www.3ware.com...
Page 98: Setting The Size Of Volumes Created With Auto-Carving
The page refreshes, and a message at the top confirms the change you have made. To set the carve size (carving factor) in 3BM On the main 3BM screen, Settings and press Enter On the pop-up menu, select Controller Policies and press Enter 3ware Serial ATA RAID Controller User Guide...
Page 99: Enabling And Setting Up Staggered Spin-Up
It is possible to enable or disable automatic detection of drives on the controller’s ports for staggered spinup during hot-swapping of drives. This feature is only available in the CLI using the autodetect=on|off command. For more information, see /cx set autodetect=on|off disk=<p:-p>|all 3ware Serial ATA RAID Controller CLI Guide. Note: Some hard drives require that the power management jumper (PM2) be set to enable staggered spinup, in order for the SATA OOB option to be used.
Page 100: Exporting Jbod Disks
Note: If you enable the Export JBOD Disks option, the controller recognizes and displays as JBODs any drives that were previously connected to 3ware 7000/8000- series controllers as JBODs. Drives that were previously connected to a 9000- series controller and configured will not be seen as JBODs.
Page 101: Configuring Units
Configuring Units This section includes information and procedures on configuring units attached to your 3ware RAID controller. It is organized into the following topics: • Configuring a New Unit • Creating a Hot Spare • Naming a Unit • Setting Unit Policies •...
Page 102: Configuration Options When Creating A Unit
Policies” on page 106. Note: If you will install the operating system on and boot from a unit managed through the new 3ware RAID controller, see Chapter 3, “First-Time RAID Configuration Using 3BM.” Drives to be included in the unit You may include from one to twenty-four drives in the unit, depending on the number of drives available and the model of the controller you have.
Page 103 You can change all of these policies after the unit has been created. For a summary of what these policies do, see the discussion under “Setting Unit Policies” on page 106. For how to adjust each one, see the procedures later in this chapter. www.3ware.com...
Page 104: Creating A Unit Through 3Dm
Port number for each one. If you are creating single drive units (single disks or hot spares), you can configure multiple drives at once. 3ware Serial ATA RAID Controller User Guide...
Page 105 If you have 12 drives attached to the controller and selected RAID 50 as the configuration in step 3, select whether you want 3, 4, or 6 Drives Per Subunit, as shown here. Figure 44. Configuring a RAID 50 with 12 Drives www.3ware.com...
Page 106 For RAID 5 and RAID 6 units with 5 or more disks, and RAID 50 units with subunits of 5 drives or more, initialization (synchronization) of the unit begins immediately. The unit can be used while it is initializing and is fault-tolerant. 3ware Serial ATA RAID Controller User Guide...
Page 107: Creating A Unit Through 3Bm
Configuring a New Unit Creating a Unit through 3BM In 3BM, configuration tasks start from the main 3ware BIOS Manager screen shown in Figure 45. Figure 45. 3BM Main Display To create a unit through 3BM At the main 3BM screen, select the drives to be included by highlighting...
Page 108 Enter to the field and select the desired striping size (16, 64, or Stripe Size 256 KB). Figure 49. Stripe Sizes for a RAID 5 3ware Serial ATA RAID Controller User Guide...
Page 109 Policies page. For more information, see “Using Auto-Carving for Multi LUN Support” on page 86. You are returned to the main 3BM screen. Note: The unit is not actually created and no data is overwritten until you have finished making all your changes and press www.3ware.com...
Page 110: Ordering Units In 3Bm
You can change the order of the units in 3BM. To change the order of units in 3BM At the main 3BM screen, in the list of exportable units, highlight the unit you want to move. 3ware Serial ATA RAID Controller User Guide...
Page 111: Partitioning, Formatting, And Mounting Units
Follow the steps that appear on-screen to write a signature to the drive. Right-click on the drive and select Create Volume Follow the steps that appear on-screen to create a volume and to assign a drive letter. The volume is automatically mounted after formatting completes. www.3ware.com...
Page 112 /dev/sda1 (parted) mkfs Partition number? 1 File system? [ext2]? writing per-group metadata (begins)...0% to 100% is displayed) (parted) quit (when completed) Mount the volume: mount /dev/sda1 /mnt 3ware Serial ATA RAID Controller User Guide...
Page 113: Creating A Hot Spare
In order to replace a failed drive, a hot spare must have the same or larger storage capacity than the drive it is replacing. The Auto Rebuild policy allows automatic rebuilding to occur with available drives that are not designated as spares. For more information, see “Setting the Auto Rebuild Policy” on page 85. www.3ware.com...
Page 114: Specifying A Hot Spare Through 3Dm
For example, one drive might be 122 GB, and the other 123 GB, even though both are sold and marketed as “120 GB drives.” 3ware drive coercion uses the same capacity for both of these drives so that one could replace the other.
Page 115: Naming A Unit
In the text box, enter or type over the name shown. A name can be up to 21 characters, and can include dashes and underscores. Click the Save Names button. Note: If you want to cancel your change before saving it, click the Reset Names button. www.3ware.com...
Page 116: Setting Unit Policies
When Auto Verify is disabled, you must manually specify when you want to verify a unit, even if you have set a verify schedule. For details, see “Setting Auto Verify for a Unit” on page 109. 3ware Serial ATA RAID Controller User Guide...
Page 117 Determines what StorSave profile is used for the unit. Three profiles are available: Protection, Balanced, and Performance. For details, see “Setting the StorSave Profile for a Unit” on page 112. Figure 52. Unit Policies on Controller Settings Page in 3DM www.3ware.com...
Page 118: Enabling And Disabling The Unit Write Cache
Write Cache box to enable it for the designated unit. The page refreshes, and a message at the top confirms the change you have made. If your system has no BBU, a message will caution you about enabling write cache. 3ware Serial ATA RAID Controller User Guide...
Page 119: Setting Auto Verify For A Unit
If Auto Verify is set and there is no schedule set up for verify tasks, then the controller firmware can initiate a verify task once every 24 hours. If verify time windows are scheduled, then the controller will only start an automatic www.3ware.com...
Page 120: Setting Continue On Source Error During Rebuild
Management > Controller Settings from the menu bar in 3DM. In the section of the Controller Settings page, check the Unit Policies boxes to select the policies you want to be in effect for each unit 3ware Serial ATA RAID Controller User Guide...
Page 121: Enabling And Disabling Queuing For A Unit
You can see whether NCQ is supported and enabled for a particular drive in the Drive Details window. For details, see “Drive Details window” on page 193. Note: Not all drives support NCQ. If a drive does not support NCQ, the policy setting for the controller is ignored. www.3ware.com...
Page 122: Setting The Storsave Profile For A Unit
About StorSave Profile Levels The three profiles automatically adjust several different factors that affect protection and performance on a per unit basis. These are summarized in the table below and further explained after the table. 3ware Serial ATA RAID Controller User Guide...
Page 123 Using write journaling helps protect your data, however it can have an impact on performance. www.3ware.com...
Page 124 Enter On the pop-up menu, select and press Configure Enter In the screen, to the field StorSave Profile. Configure Disk Array The current setting—Protection, Balanced, or Performance—is shown. (The default setting is Protection.) 3ware Serial ATA RAID Controller User Guide...
Page 125: Changing An Existing Configuration By Migrating
• Expanding Unit Capacity • Informing the Operating System of Changed Configuration If you want to change the policy settings for an existing unit, there is no need to change the configuration. See “Setting Unit Policies” on page 106. www.3ware.com...
Page 126: Raid Level Migration (Rlm) Overview
Typically, a unit is reconfigured with the same or more storage capacity. Sometimes additional drives are added. The following table shows valid reconfigurations, some of which will require the addition of more drives. Table 10: Valid Migration Paths Destination Source Single JBOD Spare 3ware Serial ATA RAID Controller User Guide...
Page 127: Changing Raid Level
It is important that you allow migration to complete before removing any drives that are involved in the migration. Removing drives from the unit during migration may cause the migration process to stop, and can jeopardize the safety of your data. www.3ware.com...
Page 128: Expanding Unit Capacity
To expand a unit’s capacity In 3DM 2, choose Management > Maintenance. In the Unit Maintenance table on the Maintenance Page, select the unit you wish to expand by checking the box next to the Unit ID. 3ware Serial ATA RAID Controller User Guide...
Page 129: Informing The Operating System Of Changed Configuration
, and select Disk Management. Remove the logical drive letter for the unit. Under Linux and FreeBSD, from a command prompt, type <enter>, sync <enter>, <enter>. sync sync You can then unmount the unit with this command: umount <mount location> www.3ware.com...
Page 130: Deleting A Unit
Remove Unit button in 3DM instead of the Delete Unit button. Or, you can shut down the computer and physically move the drives (or the 3ware Sidecar containing the drives) to another 3ware RAID controller. When you restart your system, the controller will recognize the unit.
Page 131: Deleting A Unit Through 3Dm
BIOS level already, you can shut down the computer and physically move the drives to another 3ware 9000 series RAID controller. When you restart your system, the controller will recognize the unit. For more information see “Moving a Unit from One Controller to Another”...
Page 132: Deleting A Unit Through 3Bm
, even Incomplete Drives and Others though it appears in the list Warning: Any data on the unit will be lost once the unit is deleted. Backup any data that you want to keep. 3ware Serial ATA RAID Controller User Guide...
Page 133: Removing A Unit
It is important to remove the unit through software, before removing it physically. Failure to do so could result in a system crash or hang and may even corrupt the data and the unit configuration from being reassembled later. www.3ware.com...
Page 134: Removing A Unit Through 3Dm
Maintenance page, select the unit Unit Maintenance you want to remove and click Remove Unit When a message asks you to confirm, click OK. The unit number and information is removed from the page Maintenance in 3DM. 3ware Serial ATA RAID Controller User Guide...
Page 135: Removing A Unit Through 3Bm
Enter In the pop-up menu, select and press Remove Enter You can now physically remove the drives and move them to another controller. If you have a hot swap carrier, you can do this without shutting down the system. www.3ware.com...
Page 136: Moving A Unit From One Controller To Another
Chapter 8. Configuring Units Moving a Unit from One Controller to Another After you have configured a unit on a 3ware 9000 series controller, you can move it to a different 3ware 9000 series controller, and retain the configuration on the new controller. This is referred to as “array roaming.”...
Page 137: Moving Legacy Jbod Units To A 9000 Controller
To move legacy JBOD units under Windows Install the 9000 controller in your system, while leaving the 8000 controller installed. Install the Windows driver. (For details, see 3ware Serial ATA RAID Controller User Guide “Driver Installation Under Windows” on page 31.) www.3ware.com...
Page 138: Moving Units From A 9500S To A 9550Sx, 9590Se, Or 9650Se Controller
Power down the system, disconnect the drives from the 8000 controller and remove that controller from the system. Attach the drives to the 9000 board. Reboot the system and enter the 3ware 9000 series BIOS (3BM) by pressing Alt-3. Enable the Export JBOD policy on the Policy screen. Press the key to save and exit.
Page 139: Adding A Drive
Adding a Drive If you have a hot-swap carrier or 3ware Sidecar, you can add a drive to your system and make it available through 3DM without powering down the system.
Page 140: Removing A Drive
If you want to use this drive as a spare, see “Creating a Hot Spare” on page 103. Removing a Drive If you have a hot-swap carrier or 3ware Sidecar and want to physically remove a drive from your system without powering it down, you should first remove it through the 3ware software.
Page 141: Rescanning The Controller
This is useful in a variety of circumstances. For example, if you add new drives to the controller, you can make them available by rescanning the controller. Or if you turn on the 3ware Sidecar after turning on your computer, you can use rescan to make the controller see the drives.
Page 142 To rescan the controller through 3BM From the main 3BM screen, press Alt-r. You are warned that any configuration changes you have made in 3BM will be lost. Type for Yes to rescan the controller. 3ware Serial ATA RAID Controller User Guide...
Page 143: Maintaining Units
In addition, 3ware BIOS Manager (3BM) and 3ware Disk Manager (3DM) provide tools to let you check unit and drive status, and manually start background maintenance tasks. 3DM also lets you review alarms and errors and schedule background maintenance tasks.
Page 144 • “Drive Statuses” on page 137 has an integrated AMCC/ If you use a 3ware Sidecar or an enclosure that 3ware CCU (chassis control unit), the LEDs on your enclosure also provide some status information. For details, see “Enclosure LED Status Indicators”...
Page 145: Enclosure Led Status Indicators
This drive has failed. You should replace it and rebuild the unit. Blinking red Predicted drive fault 3ware software predicts that this drive will fail soon. You may want to replace it. Unit Statuses The following is a list of unit statuses you may see in 3DM: •...
Page 146 Data on an inoperable unit cannot be accessed. For more information, see “About Inoperable Units” on page 138. 3ware Serial ATA RAID Controller User Guide...
Page 147: Drive Statuses
Not In Use Degraded 3DM pages. On the 3ware Sidecar, the LED for failed drives turns red. You should replace the failed drive and rebuild the unit as soon as it is convenient to do so. The unit will not be fault tolerant until it has been rebuilt.
Page 148: About Inoperable Units
Alarms, Errors, and Other Events 3ware provides several levels of detail about alarms, errors, and other events. This information is available through the 3DM web application and the CLI. On Windows systems, the WinAVAlarm alert utility can also be used to notify you of events.
Page 149: Using The Alert Utility Under Windows
3DM can e-mail notifications of these events to one or more recipients. For more information, see “Managing E-mail Event Notification” on page 77. If your 3ware RAID controller is installed in a Windows system, the WinAVAlarm alert utility can notify you of events immediately with an audible alarm and a popup message.
Page 150 . This can be useful when you receive a message, because the Browser 3DM Alarms page allows you to easily access online help associated with the events. Click to close the window and accept any changes you have made. 3ware Serial ATA RAID Controller User Guide...
Page 151: Downloading An Error Log
You can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting.
Page 152: Background Tasks
Although the migration of a unit is handled as a background task, initiating it is similar to creating a new unit. For details, see “Changing An Existing Configuration by Migrating” on page 115. 3ware Serial ATA RAID Controller User Guide...
Page 153: About Initialization
Background Tasks About Initialization For 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of redundant units into a known state so that data can be recovered in the event of a disk drive failure. For RAID 1 and RAID 10, initialization copies the data from the lower port to the higher port.
Page 154 Similarly, RAID 50 units with a grouping of 3 or 4 disks in a subunit do not need to be initialized. However, RAID 50 with a grouping of 5 or more disks in a subunit do need to be initialized for full performance. 3ware Serial ATA RAID Controller User Guide...
Page 155 RAID 5 with 3 or 4 disks RAID 50 with 6, 8, or 9 disks RAID 50 with 12 disks in 3 subunits of 4 RAID 50 with 12 disks in 4 subunits of 3 RAID 50 with 16 disks in 4 subunits of 4 www.3ware.com...
Page 156: About Verification
RAID 50 with subunits of 5 or more disks Background Initialization After Power Failure The 3ware controller detects and handles power failures, using a mechanism that ensures that redundant units have consistent data and parity. When a redundant unit is unexpectedly shutdown, there is a possibility some data and parity may be inconsistent.
Page 157 If the errors persist and cannot be overwritten from a backup copy, perform a final incremental backup. You will need to replace the defective drive, recreate the unit, and reinstall the data. www.3ware.com...
Page 158: Starting A Verify Manually
Chapter 9. Maintaining Units How Errors Are Handled Verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware RAID controllers. When verification encounters an error, the controller typically retries the command.
Page 159 An asterisk appears in the left-most column to indicate that it is selected. to the button and press Maintain Unit Enter On the pop-up menu, select Verify and press Enter Verification of the selected unit starts immediately. Figure 61. Verifying a Unit www.3ware.com...
Page 160: Rebuilding Units
A RAID 5 unit can have one drive fail before becoming inoperable. A RAID 50 unit can sustain multiple drive failures, as long there is only one failed drive in each RAID 5 set. 3ware Serial ATA RAID Controller User Guide...
Page 161 10 where both mirrored pairs each have a failed drive), repeat step 3 and step 4 to select another drive. If rebuild scheduling is not enabled on the page, the rebuild Scheduling process begins almost immediately in the background. If rebuild www.3ware.com...
Page 162 To start the rebuild of a unit through 3BM Reboot the system and start 3BM. A red message box informs you that the unit is degraded, and suggests some possible approaches. Figure 64 shows an example of a degraded- array message. 3ware Serial ATA RAID Controller User Guide...
Page 163 An asterisk appears in the left most column to indicate the drive is selected. Press to select the degraded unit and press to select it. Enter to the Maintain Unit button and press Enter Select Rebuild from the pop-up menu and press Enter www.3ware.com...
Page 164: Cancelling A Rebuild And Restarting It With A Different Drive
Press to save your changes and exit 3BM The unit will begin rebuilding about ten minutes after the operating system finishes loading and the 3ware driver has loaded. Cancelling a Rebuild and Restarting It with a Different Drive When you start a rebuild from 3BM, you cannot cancel from within the 3BM interface.
Page 165: Setting Background Task Rate
I/O. The furthest right buttons set the firmware to the slowest rebuild and verify settings, giving maximum processing time to I/O. After you select one of the radio buttons, the page refreshes, and a message at the top confirms the change you have made. www.3ware.com...
Page 166: Background Task Prioritization
• Viewing Current Task Schedules • Turning On or Off Use of a Task Schedule • Removing a Task Schedule • Adding a New Task Schedule Slot • Selecting Self-tests to be Performed 3ware Serial ATA RAID Controller User Guide...
Page 167: Viewing Current Task Schedules
The Scheduling page appears, showing the schedule for Rebuild Tasks. (Migration and initialization tasks follow the Rebuild Task schedule.) To view Verify Tasks or Self-test Tasks, select it from the drop-down list at the top of the page. www.3ware.com...
Page 168: Turning On Or Off Use Of A Task Schedule
Management > Schedule The Scheduling page appears, showing the schedule for Rebuild/Migrate Tasks. To view Verify Tasks, select it from the drop-down list at the top of the page. 3ware Serial ATA RAID Controller User Guide...
Page 169: Removing A Task Schedule
For self-test schedules, you specify day and time, but not duration. (Duration is not required for self-tests.) Depending on the schedule and system workload, background tasks may require more than one scheduled duration to complete. www.3ware.com...
Page 170: Selecting Self-Tests To Be Performed
To select self-tests to be performed Choose from the menu bar. Management > Schedule The Scheduling page appears, showing the schedule for Rebuild Tasks. Select Self-test Tasks from the drop-down list at the top of the page. 3ware Serial ATA RAID Controller User Guide...
Page 171: Locating A Drive By Blinking Its Led
Drive Locate is supported by some chassis vendors. This feature requires a chassis with a Chassis Control Unit (CCU) designed according to AMCC/3ware specifications. Check the 3ware support web site for future updates on a list of chassis vendors that support the CCU, as they become available.
Page 172 On the list of units, locate the unit you want to identify. Check the box in the Identify column. The LEDs associated with each drive in the unit begin blinking on the enclosure. 3ware Serial ATA RAID Controller User Guide...
Page 173: Chapter 10. Maintaining Your Controller
Maintaining Your Controller This section contains instructions for how to perform tasks that help you maintain your controller, including: • Determining the Current Version of Your 3ware Driver • Updating the Firmware and Driver • Downloading the Driver and Firmware •...
Page 174: Updating The Firmware And Driver
All operating systems can do so through 3DM. For details, see “Updating the Firmware Through 3DM 2” on page 166. • All operating systems can do so through CLI. For details, see 3ware Serial ATA RAID Controller CLI Guide. •...
Page 175: Downloading The Driver And Firmware
Note: For Linux, do not use the driver from the external Linux distribution as it is older than the currently supported driver. Instead, use the driver from the 3ware CD or from the 3ware web site. To download the driver or firmware On the 3ware website (www.3ware.com), navigate to Service and...
Page 176: Updating The Firmware Through 3Dm 2
9 above. Refer to the user manual for your operating system for more details. Updating the Firmware Through 3DM 2 You can use 3DM 2 to update the 3ware RAID controller firmware for any operating system that has a graphical user interface such as Windows or X Windows.
Page 177: Updating The 3Ware Driver And Firmware Under Windows
In addition, if you boot from a unit on a 3ware RAID controller, updating the driver will require that you restart the system. To update the 3ware driver and firmware using the update utility Download and extract the driver files, as described under “Downloading...
Page 178 Chapter 10. Maintaining Your Controller When the 3ware Driver/Firmware Update dialog box appears, it shows available updates for the device driver and for the firmware. Figure 69. Update Utility Showing Available Drivers The updater tells you whether newer updates are available, and makes...
Page 179 Updating the Firmware and Driver If the firmware image is not found with the driver files, the 3ware Driver/ Firmware Update dialog box will show only the driver as available. Figure 71. Update Utility Showing Only Driver Available Only the driver is...
Page 180 If the driver you are installing is unsigned, you will receive a message to that effect. To complete the installation with an unsigned driver, click OK. If a final message box confirms that the process is complete, click OK. 3ware Serial ATA RAID Controller User Guide...
Page 181: Using The Update Utility With Multiple Controllers
To update the firmware on multiple controllers Follow steps 1 through 5 above, under “Updating the 3ware Driver and Firmware Under Windows” on page 167. When the 3ware Driver/Firmware Update dialog box appears, it lists the number of controllers in your system, shows available updates for the device driver, and available firmware updates for the first controller.
Page 182: Updating The 3Ware Driver Under Windows Xp
Firmware Under Windows.” Updating the 3ware Driver Under Windows XP If you prefer, you can update the 3ware driver through the Windows Device Driver Manager, instead of using the Update Utility described above. To update the 3ware driver under Windows XP (Note that during this process, you will step through driver installation wizards twice.)
Page 183 Updating the Firmware and Driver Figure 76. 3ware Serial ATA RAID Controller Properties Dialog 10 Click the Update Driver… button. 11 If your system has Windows XP Service Pack 2, the first screen asks whether you want to connect to Windows Update.
Page 184 13 At the next screen (Figure 79) choose “Don’t search. I will choose the driver to install” and click Next. Figure 79. Search for Driver Screen 14 When the Select the Device Driver screen appears (Figure 80), click the Have Disk… button. 3ware Serial ATA RAID Controller User Guide...
Page 185 Figure 81. Install From Disk Dialog Box 16 When the Select the Device Driver dialog box reappears, select the appropriate driver (Figure 82) and click Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. www.3ware.com...
Page 186 Hardware Update Wizard appears again, informing you that Windows has found new hardware. If you are using Windows XP Service Pack 2, the screen asks whether you want to connect to Windows Update (Figure 83). 3ware Serial ATA RAID Controller User Guide...
Page 187 At the next screen, leave the selection as “Install the software automatically.” Click Next and follow the prompts on the screen. 21 When the second Completing the Found New Hardware screen appears, click Finish. Figure 84. Completing Found New Hardware Wizard www.3ware.com...
Page 188: Updating The 3Ware Driver Under Red Hat Or Fedora Core
Chapter 10. Maintaining Your Controller Updating the 3ware Driver Under Red Hat or Fedora Core The following steps describe how to update the 3ware driver under Red Hat. Note: Pre-compiled, tested, and supported drivers are no longer available for older RedHat or Fedora Core releases using the 2.4 kernel.
Page 189: Updating The 3Ware Driver Under Suse
You should see a printout of kernels that are able to boot on this system after running lilo. Updating the 3ware Driver Under SuSE The following steps describe how to update the 3ware driver under SuSE. Note: Pre-compiled, tested, and supported drivers are no longer available for older SuSE releases using the 2.4 kernel.
Page 190 If you are using lilo, use lilo to update to the boot loader. You should see a printout of kernels that are able to boot on this system after running lilo. 10 Reboot, if booted from the 3ware controller. Otherwise, continue with step 11. The driver is now updated.
Page 191: Updating The 3Ware Driver Under Freebsd
Updating the 3ware Driver Under FreeBSD The following steps describe how to update the 3ware driver under FreeBSD. Backup your original driver before updating in case you need to revert back to it. However, you will not be able to revert back to the original driver if you are booting from that unit.
Page 192: Updating The Firmware Under Linux And Freebsd
To update the firmware under Linux and FreeBSD Download and extract the firmware, as described under “Downloading the Driver and Firmware” on page 165. Backup any critical data prior to updating the 3ware firmware. Change the directory to the location with the extracted files, which include tw_update.
Page 193: Viewing Battery Information
The Battery Backup Unit (BBU) is an add-on card that can be attached to most 3ware 9000 RAID controllers to supply power from a battery pack in the event of a system power loss. (The BBU is not supported on the 9590SE- 4ME.) This allows the controller to use write-caching for optimal...
Page 194 "LOW". This is part of the battery test. After the voltage drops to a point, it will start charging again, and the status will change to “Charging.” Eventually, the battery voltage will say “OK” again. 3ware Serial ATA RAID Controller User Guide...
Page 195 Figure 86. BBU Information Screen While Battery is Testing To test the battery in a BBU in 3BM At the main 3BM screen, tab to the BBU button and press Enter. Tab to Test Battery Capacity and press Enter. Figure 87. Battery Backup Information Screen in 3BM www.3ware.com...
Page 196: Chapter 11. 3Dm 2 Reference
Drive Details window • Controller Settings page • Scheduling page • Maintenance page • Alarms page • Battery Backup page • Enclosure Summary page • Enclosure Details page • 3DM 2 Settings page 3ware Serial ATA RAID Controller User Guide...
Page 197: Controller Summary Page
The Summary page appears after you first logon to 3DM, and when you click the Summary link in the menu bar. This page provides basic information about each 3ware RAID controller in your system. To see details about the units in a controller, click the link in the ID column.
Page 198: Controller Details Page
The speed of the bus used on the controller is shown. # of Ports. The number of total ports on the controller, regardless of whether each currently has a drive connected. # of Units. The number of units on the controller. 3ware Serial ATA RAID Controller User Guide...
Page 199: Unit Information Page
Microsoft Windows and Linux operating systems do: as 1KB = 1024 bytes. Previous versions of 3DM 1.x used the 1KB = 1000 bytes definition. Consequently capacities of units listed under 3DM v 1.x may appear to be larger than they do under 3DM 2. www.3ware.com...
Page 200: Unit Details Page
Identify. unit to blink in the enclosure. (This feature only applies when drives are in a 3ware Sidecar or an enclosure that has a supported Chassis Control Unit (CCU) and is connected to the I C Chassis Control connector on the 9550SX, 9590SE, or 9650SE controller.
Page 201 If the Type is Disk, Single Disk, JBOD, or Spare, the port to which the Port #. drive is connected is shown. For multiple drive units, the port numbers are shown in the subunits section. The port number is a link to the Drive Information page. www.3ware.com...
Page 202: Drive Information Page
The status of the drive: OK, Not Supported, Not Present, and so forth. If you need help regarding a status displayed here, please contact Technical Support. For more information, see “Drive Statuses” on page 137. 3ware Serial ATA RAID Controller User Guide...
Page 203: Drive Details Window
Check this box to cause the LED for this drive to blink in the enclosure. (This feature only applies when drives are in a 3ware Sidecar or an enclosure that has a supported Chassis Control Unit (CCU) and is connected...
Page 204 SMART Data SMART data is displayed as hex values. Consult your disk drive manufacturer for information on how to interpret the SMART data. The SMART data meaning varies by disk drive manufacturer and model. 3ware Serial ATA RAID Controller User Guide...
Page 205: Controller Settings Page
I/O (reading and writing to disk) performed by the controller. There are separate settings for Rebuild/Migrate Rate and Verify Rate, Figure 94. The Rebuild/Migrate Rate also applies to initialization. Although the same rate is used for rebuilding, migrating, and initializing, migrating has the highest priority. www.3ware.com...
Page 206 Under Windows, you can do this by right-clicking on the Drive and choosing Properties; then on the Tools tab, click Check Now. Under Linux or FreeBSD use fsck /dev/sda1 3ware Serial ATA RAID Controller User Guide...
Page 207 When Auto Rebuild is disabled, only spares will be used to automatically rebuild degraded units. When Auto Rebuild is enabled, the firmware will automatically select drives to use for rebuilding a degraded unit using the following priority order. www.3ware.com...
Page 208: Update Firmware
Update Firmware The Update Firmware function allows you to update the firmware of your 3ware RAID controller to the latest version. This keeps the firmware compatible with updates to your operating system and allows you to take advantage of new features 3ware may have added to your controller’s functionality.
Page 209: Scheduling Page
• Rebuild/migrate tasks (also applies to initialization) • Verify tasks (also applies to media scans) • Self-tests 3DM then updates the page to show you schedule details for that type of task. www.3ware.com...
Page 210 This test checks the speed at which data transfer to drives is occurring, to see if the UDMA mode can be increased. (If you are already running at the fastest UDMA mode, then this self-test has no effect.) 3ware Serial ATA RAID Controller User Guide...
Page 211 Analysis and Reporting Technology). If any of the disk drives have detected a “threshold exceeded” condition, then an AEN is logged to the 3DM Alarms page. Moreover, if anything unusual is found during any self-test, it will be logged as an Alarm. www.3ware.com...
Page 212: Maintenance Page
Information about the Maintenance page is organized under these headings: • Rescan Controller • Unit Maintenance • Maintenance Task Buttons • Available Drives (to Create Units) 3ware Serial ATA RAID Controller User Guide...
Page 213 The 3ware Sidecar enclosure does support hot swap. Rescan checks all ports. It checks empty ports for newly plugged-in drives. If those drives were previously part of a 3ware RAID configuration and they still have valid DCB (Disk Configuration Block) information on them, the controller tries to piece them back together into a working unit.
Page 214: Unit Information
0 missing 1 or more drives would become inoperable.) If you remove a drive from a redundant unit, the unit will become degraded. Once a unit has become degraded, additional drives cannot be removed without making it inoperable, so no link will display. Remove Drive 3ware Serial ATA RAID Controller User Guide...
Page 215 If the degraded unit has more than one failed drive (for example, a RAID 10 where both mirrored pairs each have a failed drive), you will repeat this process a second time. www.3ware.com...
Page 216 Controller Settings page. (See “Setting Background Task Rate” on page 155.) Removes a selected unit and allows you to unplug the drives Remove Unit. and move the unit to another controller. The data on the unit remain intact. 3ware Serial ATA RAID Controller User Guide...
Page 217 Deletes the selected unit and allows you to use the drives to Delete Unit. create another unit. The drives appear in the list of Available Drives. www.3ware.com...
Page 218 . You will be prompted to select the unit Type, Name, Stripe size (if applicable), and unit policy settings. A window like the one below shows the drives you selected, and lets you specify configuration settings. 3ware Serial ATA RAID Controller User Guide...
Page 219 A larger stripe size will give better performance with applications that have a lot of random reads and writes. In general, the smaller the stripe size, the better the sequential I/O www.3ware.com...
Page 220: Alarms Page
Up to 1000 events can be listed. After the 1000-limit is reached, the oldest events are deleted, as new ones occur. 3ware Serial ATA RAID Controller User Guide...
Page 221: Battery Backup Page
Use this page to determine whether a backup battery Backup is present, see details about it, and perform a battery test. Indicates whether the BBU is present. Battery Backup Unit. Indicates the BBU firmware version. Firmware. www.3ware.com...
Page 222 “Charging” the next time the system is powered on. This indicates the BBU is not able to backup the 3ware RAID controller. When the BBU is in the charging state, write caching is disabled automatically on all units attached to the controller.
Page 223: Enclosure Summary Page
This is the amount of time that the battery backup unit can protect the data in the 3ware RAID controller's cache memory. This field is set to zero at the start of a new test and is updated after the test completes. A capacity of zero will also show if the BBU is disconnected and then reconnected.
Page 224: Enclosure Details Page
The Identify checkbox can be used to blink the LED associated with that slot. Identify. Check the box for a slot to cause the LED for it to blink in the enclosure. 3ware Serial ATA RAID Controller User Guide...
Page 225: 3Dm 2 Settings Page
The initial settings for most of these preferences are specified during installation of 3DM. Information about the 3DM 2 Settings page is organized under these headings: • E-mail Notification • Password • Page Refresh • Remote Access • HTTP Settings www.3ware.com...
Page 226 Enter the current password. Enter the new password. New Password. Enter the new password a second time, to be sure Confirm New Password. you have entered it correctly. Saves password changes. Change Password button. 3ware Serial ATA RAID Controller User Guide...
Page 227: Remote Access
If you change this port, make sure the port you specify is not being used. Failure to do so will cause 3DM to stop responding and you will have to restart it by hand. Saves a new port number. Change Port button. www.3ware.com...
Page 228: Chapter 12. Troubleshooting
Command Logging • Problems and Solutions • Error and Notification Messages Web Resources For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: • 3ware support page at: http://www.3ware.com/support/ • 3ware knowledgebase: http://www.3ware.com/KB/kb.asp...
Page 229: Before Contacting Customer Support
Before Contacting Customer Support Three screens in 3DM 2 provide controller version and status information that can be helpful when contacting 3ware Customer Support with questions or for troubleshooting: Controller Summary, Unit Details, and Unit Information. You can copy and paste the information from these screens into an email using the system clipboard.
Page 230: Command Logging
• Problems in 3DM and 3BM • A 3ware RAID controller does not show in the list of controllers • I am booting up my system and a drive is not showing up in the startup screens, in 3BM, or in 3DM...
Page 231: Enclosure-Related Problems
3ware. If you have a different type of motherboard available, you may want to test the controller in it to see if the 3ware BIOS screen appears. • The motherboard's BIOS may need to be upgraded. Check the web site of the motherboard manufacturer to download and install their latest BIOS.
Page 232: Software Installation Problems
BIOS boot sequence. • The 3ware BIOS will only boot from the first unit listed in 3BM. You can change the unit from which the 3ware controller boots by moving it to the top of the list of units by highlighting the unit and pressing the 'Page Up'/ 'Page Down' keys.
Page 233: Problems In 3Dm And 3Bm
Problems and Solutions Problems in 3DM and 3BM A 3ware RAID controller does not show in the list of controllers You may not have the most recent driver for your controller. To find out the driver version currently installed, see “Determining the Current Version of Your 3ware Driver”...
Page 234: Error And Notification Messages
Chapter 12. Troubleshooting Error and Notification Messages Error and notification messages are issued by the 3ware RAID controller when an error is detected or when an action is completed. These messages are sometimes referred to as AENs (asynchronous event notifications).
Page 235 002E Replacement drive capacity too small 002F Verify not started; unit never initialized 0030 Drive not supported 0032 Spare capacity too small 0033 Migration started 0034 Migration failed 0035 Migration completed 0036 Verify fixed data/parity mismatch 0037 SO-DIMM not compatible 0038 SO-DIMM not detected www.3ware.com...
Page 236 0050 Battery capacity test completed 0051 Battery health check started 0052 Battery health check completed 0053 Battery capacity test is overdue 0055 Battery charging started 0056 Battery charging completed 0057 Battery charging fault 3ware Serial ATA RAID Controller User Guide...
Page 237: Error And Notification Message Details
Information Cause The device driver has sent a soft reset to the 3ware RAID controller. The driver does this when the controller has not responded to a command within the allowed time limit (30 sec.). After the soft reset command has been sent, the driver will resend the command.
Page 238 0003 Controller error occurred Event Type Error Cause The 3ware RAID controller has encountered an internal error. Action Please collect log files and contact AMCC Customer Support, as a replacement board may be required. Technical support is at . Information on collecting logs is at http://www.3ware.com/support/index.asp...
Page 239 Action The default operation of the 3ware RAID controller is to abort a rebuild if an error is encountered. If you want rebuilds to continue when there is a source error, you can set a unit policy to Continue on Source Error During Rebuild in 3DM or CLI.
Page 240 Cause The 3ware RAID controller has detected an incomplete unit. An incomplete unit is a unit in which the 3ware RAID controller is unable to detect one or more drives. The drives may be missing, dead, or improperly connected. A unit that is incomplete is also degraded (although a degraded unit can be complete if all drives are still detected, including the failed drive).
Page 241 Error Cause A drive has failed to respond to a command from a 3ware RAID controller within the allowed time limit (20 secs.). After sending this error message, the controller will attempt to recover the drive by sending a reset to that drive and retrying the failed command.
Page 242 Event Type Error Cause A drive has returned an error to the 3ware RAID controller that it is unable to complete a command. The error type is not a time-out (000A) or uncorrected ECC (0026). This message may be seen as part of a recovery operation initiated by the 3ware RAID controller on the drive.
Page 243: C Initialize Started
Event Type Information Cause The 3ware RAID controller started an initialization. This is always a “synching” background initialization and does not erase user data. Initialization either occurs at unit creation time for larger RAID 5, 6, or 50 units or later during the initial verification of redundant units.
Page 244: F Smart Threshold Exceeded
Cause SMART monitoring is predicting a potential drive failure. The 3ware RAID controller supports SMART monitoring, whereby the individual drives automatically monitor certain parametric information such as error rates and retry counts.This type of monitoring may be able to predict a drive failure before it happens, allowing you to schedule service of the unit before it becomes degraded.
Page 245: Drive Removed
001E Unit inoperable Event Type Error Cause The 3ware RAID controller is unable to detect sufficient drives for the unit to be operable. Some drives have failed or are missing. Examples of inoperable units are as follows: • RAID 0 missing any drives.
Page 246: F Unit Operational
Event Type Warning Cause The 3ware RAID controller has downgraded the UDMA transfer rate between the controller and the ATA disk drives. This message only applies to parallel ATA and certain legacy serial ATA drives. 3ware Serial ATA RAID Controller User Guide...
Page 247: Upgrade Udma Mode
UDMA mode and upgraded its UDMA transfer rate. Action None required. The drive and cable are working in optimal mode. 0023 Sector repair completed Event Type Warning Cause The 3ware RAID controller moved data from a bad sector on the drive to a new location. www.3ware.com...
Page 248: Buffer Integrity Test Failed
At this point, the 3ware RAID controller has a good copy of the requested data in its cache memory. It will then use this data to force the failing drive to reallocate the bad sector, which essentially repairs the sector.
Page 249: Cache Flush Failed; Some Data Lost
For write commands this means that the controller acknowledges it has completed a write operation before the data is committed to disk. If the 3ware RAID controller cannot commit the data to the drive after it has acknowledged to the host, this message is posted.
Page 250: Dcb Checksum Error Detected
Event Type Error Cause The unit that is connected to your 3ware RAID controller was created on a legacy 3ware product that is incompatible with your new controller. During the evolution of the 3ware product line, the format of the Drive Configuration Block (DCB) has been changed to accommodate new features.
Page 251: Verify Started
Error and Notification Messages 0029 Verify started Event Type Information Cause The 3ware RAID controller has started verifying the data integrity of a unit. The verification functions for different RAID levels are as follows: • Verify = Media scan Single, JBOD, and Spare.
Page 252: B Verify Completed
See Also “About Initialization” on page 143 002B Verify completed Event Type Information Cause Verification of the data integrity of a unit was completed successfully. See Also “About Verification” on page 146 3ware Serial ATA RAID Controller User Guide...
Page 253: C Source Drive Ecc Error Overwritten
It is recommended that you execute a file system check when the rebuild completes. Under Windows, right-click on your drive icon and choose Properties> Tools> Check Now www.3ware.com...
Page 254: E Replacement Drive Capacity Too Small
002F Verify not started; unit never initialized Event Type Warning Cause A verify operation has been attempted by the 3ware RAID controller, but the unit has never been initialized before. The unit will automatically transition to initializing mode and then start a verify. Action None required.
Page 255: Drive Not Supported
Event Type Error Cause 3ware 8000 and 9500S Serial ATA controllers only support UltraDMA-100/ 133 drives when using the parallel-to-serial ATA converter. This message indicates that an unsupported drive was detected during rollcall or a hot swap. This message could also indicate that the parallel-to-serial converter was jumpered incorrectly.
Page 256: Migration Started
Chapter 12. Troubleshooting 0033 Migration started Event Type Information Cause The 3ware RAID controller has started the migration of a unit. Migration changes can include: • Expanding capacity of a unit by adding drives • Changing RAID levels, for example, from RAID 1 to RAID 5.
Page 257: Migration Completed
0036 Verify fixed data/parity mismatch Event Type Warning Cause A verify error was found and fixed by the 3ware RAID controller. Some examples of errors that can be fixed include: • A parity inconsistency for a RAID 5 or RAID 50 unit.
Page 258: So-Dimm Not Detected
Chapter 12. Troubleshooting This message only applies to the 3ware 9500S controller, which has Note: removable memory. Other 3ware controller models do not have memory that can be removed. Action Replace the incompatible SO-DIMM with a compatible one. See Also For a list of SODIMMs compatible with the 9500S, see http://www.3ware.com/KB/article.aspx?id=11748.
Page 259: A Drive Power On Reset Detected
Error and Notification Messages Action None required. If errors persist, contact technical support at http://www.3ware.com/support/ index.asp. 003A Drive power on reset detected Event Type Error Cause The controller has detected that a drive has lost power and then restarted. The controller may degrade the unit if it is a redundant unit (non-redundant units cannot be degraded).
Page 260: C Initialize Paused
Action If you want the verification to resume, you can disable or modify the schedule through 3DM or CLI See Also “About Verification” on page 146 “Scheduling Background Tasks” on page 156 3ware Serial ATA RAID Controller User Guide...
Page 261: E Migration Paused
Event Type Warning Cause A corrupted flash file system was found on the 3ware RAID controller during boot-up. The 3ware RAID controller stores configuration parameters as files in its flash memory. These files can be corrupted when a flash operation is interrupted by events such as a power failure.
Page 262: Flash File System Repaired
Event Type Warning Cause The unit number assignments have been lost. This may have occurred as a result of a soft reset. Action Please contact AMCC 3ware technical support at http://www.3ware.com/ support/index.asp. 0042 Primary DCB read error occurred Event Type Warning...
Page 263: Backup Dcb Read Error Detected
The controller has detected a latent error in the backup Disk Configuration Block (DCB). The 3ware RAID controller checks the backup DCB, even when the primary DCB is OK. If an error is found, the controller will attempt to correct the error by reading the primary copy.
Page 264: Battery Voltage Is High
The battery pack voltage being monitored by the Battery Backup Unit has fallen below the warning threshold. Action The Battery Backup Unit is presently still able to backup the 3ware RAID controller, but you should replace the battery pack if the warning continues. 0046 Battery voltage is high...
Page 265: Battery Voltage Is Too High
This may be a fault in the BBU control module. If you get this error, do the following: Turn off the computer and remove the 3ware RAID controller. Remove the BBU control module and battery module from the 3ware RAID controller. Unplug the battery from the control module.
Page 266: A Battery Temperature Is Low
The most likely cause is ambient temperature. Action The Battery backup Unit is presently still able to backup the 3ware RAID controller, but you should replace the battery pack if the temperature warning persists and is not due to environmental reasons.
Page 267: C Battery Temperature Is Too Low
Error Cause The battery pack temperature being monitored by the Battery Backup Unit is too low. The BBU is unable to backup the 3ware RAID controller. Action Contact 3ware technical support at http://www.3ware.com/support/index.asp The battery pack must be replaced if the problem persists and is not due to environmental reasons.
Page 268: F Cache Synchronization Skipped
Cause The Battery Backup Unit has completed a battery capacity test. The BBU is again able to backup the 3ware RAID controller and write cache has been re-enabled for all units. (During the test, backup and write cache were disabled).
Page 269: Battery Health Check Started
Information Cause The Battery Backup Unit periodically evaluates the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This health check has started. 0052 Battery health check completed Event Type...
Page 270: Battery Charging Completed
Event Type Error Cause The Battery Backup Unit has detected a battery fault during a charge cycle. The Battery Backup Unit is not ready and is unable to backup the 3ware RAID controller. Action Replace the battery pack. See Also...
Page 271: Battery Capacity Is Below Error Level
Event Type Error Cause The measured capacity of the battery is below the error level. The Battery Backup Unit is not ready and is unable to backup the 3ware RAID controller. Action Replace the battery pack. See Also See the Install Guide for your controller.
Page 272 The Battery Backup Unit periodically evaluates the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This message is posted when the result of the health test is below the warning threshold.
Page 273 Error and Notification Messages 005F Cache synchronization failed; some data lost Event Type Error Cause The 3ware RAID controller performs cache synchronization when system power is restored following a power failure. The cache synchronization was not successful for some reason. www.3ware.com...
Page 274: Appendices
Appendix A, “Glossary” on page 265 • Appendix B, “Software Installation” on page 271 • Appendix C, “Compliance and Conformity Statements” on page 280 • Appendix D, “Warranty, Technical Support, and Service” on page 282 3ware Serial ATA RAID Controller User Guide...
Page 275 3ware controllers, disks, and units, without having to boot the operating system. 3BM is included with the controller and is updated when the controller firmware is upgraded. The latest firmware and code set is available for download from the 3ware web site: http://www.3ware.com/support/ •...
Page 276 RAID unit by flashing the appropriate LEDs. • . Command Line Interface. The 3ware CLI is a text program, rather than a GUI (graphical user interface). It has the same functionality as 3DM, and can be used to view, maintain, and manage 3ware controllers, disks, and units.
Page 277 Hot swapping can be used to remove units with data on them, when they are installed in hot-swap carriers. Hot swapping can also be used to remove and replaced failed drives when a hot-swap carrier is used. www.3ware.com...
Page 278 JBOD. An unconfigured single drive. The acronym is derived from “just a bunch of disks.” Note that earlier versions of the 3ware RAID controller exported JBODs to the OS. By default, this is not the case in 9000-series controllers. However, a policy in 3BM can be set that allows JBODs to be seen by the OS.
Page 279 This is sometimes referred to as exporting a unit. • The process of using an existing unit of RLM (RAID Level Migration). one or more drives and converting it to a new RAID type without having www.3ware.com...
Page 280 For RAID 5, RAID 6, and RAID 50, a verify will calculate RAID 5 parity and compare it to what is written on the disk drive. 3ware Serial ATA RAID Controller User Guide...
Page 281: Installing Software From A Graphical User Interface (Gui)
Microsoft Windows or X Windows. To install the 3ware management software With your computer on, insert the 3ware CD that came with your 3ware RAID controller. When the 3ware menu appears, click to launch the installer.
Page 282 Appendix B. Software Installation From the Welcome screen, click to start the installation process. Next Figure 104. Welcome Installation Screen On the License Agreement page, accept the agreement and click Next Figure 105. License Agreement Screen 3ware Serial ATA RAID Controller User Guide...
Page 283 Installing Software from a Graphical User Interface (GUI) If you want to change where the 3ware Disk Management tools 3DM and CLI will be installed, you can change the path and directory. When you are ready, click Next Figure 106. Specify Directory Path Screen...
Page 284 Email Configuration screen. This features allows you to receive notification of problems with your 3ware RAID controller and units. For details about completing these fields, see “Managing E-mail Event Notification” on page 77. You can select what level of notifications you want to be emailed about.
Page 285 Internet or Intranet. If you want to allow people to remotely administer the controller, uncheck this box. For more information, see “Enabling and Disabling Remote Access” on page 78. Figure 110. 3DM2 Security Configuration Screen www.3ware.com...
Page 286 3DM and configure a RAID unit right away. If you do not want to connect to 3DM 2 at this time, leave the box unchecked. When you are ready, click Next to continue. Figure 112. Final Installation Screen 3ware Serial ATA RAID Controller User Guide...
Page 287 When you are ready, click Install to continue. Figure 113. Installation Summary Screen 13 When the final installation screen lets you know that installation is complete, click Finish Figure 114. Final Installation Screen www.3ware.com...
Page 288: Installing Software On Linux And Freebsd From The Command Line
For specific information about the screens, see the previous section in this chapter. To navigate in text mode, type: 1 for Next 2 for Previous 3 to Cancel 5 to Redisplay 0 to Continue Installing 3ware Serial ATA RAID Controller User Guide...
Page 289: Uninstalling Software
Uninstalling Software Uninstalling Software The steps below tell you how to remove 3ware software from your system. Note: If 3DM is reinstalled or restarted, close any open web browsers before starting 3DM again to close the server socket. Uninstalling 3DM under Microsoft Windows...
Page 290: Fcc Radio Frequency Interference Statement
• Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCC radio frequency emission limits, use shielded cables and connectors between all parts of the computer system. 3ware Serial ATA RAID Controller User Guide...
Page 291: Microsoft Windows Hardware Quality Lab
Since the certification process may lag behind the release of the drivers, please refer to our WEB site at www.3ware.com for current certification information. European Community Conformity Statement...
Page 292: Limited Warranty
(12) months from the date of original purchase. AMCC, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair 3ware Serial ATA RAID Controller User Guide...
Page 293: Warranty Service And Rma Process
(transit time not included). Advanced replacement is available with a credit card number with authorization in the amount equaling the then current list price of the 3ware www.3ware.com...
Page 294: Amcc Technical Support And Services
AMCC will ship the advanced replacement to you at the address of your choosing. Upon receipt of the advanced replacement, we ask that you immediately ship the defective AMCC 3ware Serial ATA RAID Controller to AMCC, RAID Products RMA DEPT, 6290 Sequence Drive, San Diego, CA 92121.
Page 295: Index
Index A-Chip definition active content in the 3ware HTML Bookshelf, Numerics security message about 2TB support Backup DCB read error detected (0043) help Battery capacity is below error level (0059) main screen Battery capacity is below warning level (0058) navigation...
Page 296 Auto Verify policy for units definition setting (3DM) boot volume size, specifying auto-carving bootable unit, specifying auto-carving policy browser requirements, 3DM auto-carving policy Buffer ECC error corrected (0039) setting Buffer integrity test failed (0024) 3ware Serial ATA RAID Controller User Guide...
Page 297 Controller reset occurred (0001) Drive inserted (001A) Controller Settings page, 3DM drive locate 15, 190, 193, 214 Controller Summary page, 3DM Drive not supported (0030) conventions Drive power on reset detected (003A) in the user guide Drive removed (0019) www.3ware.com...
Page 298 RAID 50 units Initialize completed (0007) Initialize failed (000E) fault tolerant Initialize paused (003C) definition Initialize started (000C) FCC Radio Frequency Interference Statement Initializing (unit status) firmware Inoperable (unit status) definition 3ware Serial ATA RAID Controller User Guide...
Page 299 (verification of non-redundant units) unit menus, 3DM units message url http port //www.3ware.com/KB/article.aspx?id=12278 219, definition port ID (definition) //www.3ware.com/support/index.asp 228, 246, 249, preferences, 3DM 252, 256, 257 Primary DCB read error occurred (0042) messages, error...
Page 300 131, 203 unit, viewing (3DM) roaming, array 123, 126 StorSave profile setting 112, 197 stripe size scheduled background tasks changing scheduling definition background tasks striping prioritizing background tasks definition task duration subunit 3ware Serial ATA RAID Controller User Guide...
Page 301 (3DM) partitioning and formatting viewing (3DM) policies, setting 106, 196 verifying rebuilding a unit definition in 3BM Verifying (unit status) in 3DM verifying a unit 148, 149, 205 removing in 3DM 123, 124 Auto Verify policy removing vs. deleting www.3ware.com...
Page 302 WHQL (Windows Hardware Quality Labs), Microsoft WinAVAlarm Windows alert utility (WinAVAlarm) working in 3BM write cache 15, 196 disable on degrade, part of Storsave profile enabling in 3BM enabling in 3DM write journaling, part of StorSave profile 3ware Serial ATA RAID Controller User Guide...

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3Ware 9650SE-2LPML User Manual

Table of Contents

Chapter 1. Introducing the 3Ware® SATA RAID Controller

Chapter 2. Getting Started with Your 3Ware RAID Controller

Chapter 3. First-Time RAID Configuration Using 3BM

Chapter 4. Driver Installation

Chapter 5. 3Ware BIOS Manager 2 (3BM 2) Introduction

Chapter 6. 3DM 2 (3Ware Disk Manager) Introduction

Chapter 7 Configuring Your Controller

Chapter 8. Configuring Units

Chapter 9. Maintaining Units

Chapter 10. Maintaining Your Controller

Chapter 11. 3DM 2 Reference

Chapter 12. Troubleshooting

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