Page 1 3ware ® Serial ATA RAID Controller Supports the 9650SE, 9590SE, and 9550SX Models PN 720-0146-00 October 2006...
Page 2 Trademarks 3ware®, Escalade®, 3DM®, and TwinStor® are all registered trademarks of AMCC. The 3ware logo, 3BM, StorSwitch, and R5 Fusion are all trademarks of AMCC. PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation. Linux® is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Page 3: Table Of Contents
Obtaining 3ware FreeBSD Drivers ........
Page 4 Chapter 6. 3DM 2 (3ware Disk Manager) Introduction ......66 Browser Requirements for 3DM ........67 Installing 3DM .
Page 5 Updating the 3ware Driver Under Red Hat or Fedora Core ....181 Updating the 3ware Driver Under SuSE ....... 183 Updating the 3ware Driver Under FreeBSD .
Page 6 Index ........... . .255 3ware Serial ATA RAID Controller User Guide...
Page 7: About This User Guide
BIOS level (3ware BIOS Manager 2, referred to as 3BM 2) and one that runs in a browser (3ware Disk Manager 2, referred to as 3DM 2). You can also perform many tasks at the command line, using 3ware’s Command Line Interface (CLI).
Page 8 Description Provides step-by-step instructions for configuring RAID units if you have just installed the controller. Describes how to install drivers for the 3ware controller if you have just installed and configured it. Includes information for Windows, Linux, and FreeBSD. Describes the basics of using 3BM.
Page 9: Conventions
Using the 3ware HTML Bookshelf The 3ware HTML Bookshelf is an HTML version of this user guide and the CLI Guide, combined as one resource. It is available on your 3ware CD, in the /doc folder. To make use of the 3ware HTML Bookshelf Copy the compressed version of the guide (3wareHTMLBookshelf.zip or...
Page 10 If you see messages similar to the following, you must confirm the display of active content in order to see the pages. Show Navigation The 3ware HTML Bookshelf is created as a set of HTML documents 3ware Serial ATA RAID Controller User Guide button at the left.
Page 11: Chapter 1. Introducing The 3Ware® Sata Raid Controller
3ware Tools for Configuration and Management • Monitoring, Maintenance, and Troubleshooting Features What’s New with 9650SE Models The 9650SE models in 3ware’s 9000 series of RAID controllers have the following features and benefits: • Simultaneous RAID 6 parity generation to maximize RAID 6 performance •...
Page 12: System Requirements
9590SE 9550SX Notes: 3ware 9650SE and 9590SE RAID controllers must be installed in a PCI Express slot that complies with PCI 1.0 or later standards. The 3ware 9550SX Controller performs best when installed in a PCI-X 133MHz 64- bit slot. However, it can also operate at 66MHz or 100MHz.
Page 13: Operating System
For best viewing, screen resolution should be 1024 x 768 or greater, with 16-bit color or greater. For a complete listing of features and system requirements, refer to the 3ware SATA RAID Controller datasheets, available from the website at www.3ware.com/products.
Page 14: Raid Concepts
When working with a 3ware RAID controller, “unit” is the term used to refer to an array of disks that is configured and managed through the 3ware software.
Page 15: Available Raid Configurations
RAID levels 0, 1, 10 and 5 are the most popular. AMCC's 3ware controllers support RAID 0, 1, 5, 6, 10, 50, JBOD and Single Disk. The information below provides a more in-depth explanation of the different RAID levels.
Page 16 Chapter 1. Introducing the 3ware® SATA RAID Controller 3ware uses a patented technology, TwinStor®, on RAID 1 arrays for improved performance during sequential read operations. With TwinStor technology, read performance is twice the speed of a single drive during sequential read operation.
Page 17 Understanding RAID Concepts and Levels RAID 6 RAID 6 requires a 3ware 9650SE RAID controller. RAID 6 provides greater redundancy and fault tolerance than RAID 5. It is similar to RAID 5, but has two blocks of parity information (P+Q) distributed across all the drives of a unit, instead of the single block of RAID 5.
Page 18 Chapter 1. Introducing the 3ware® SATA RAID Controller RAID 0 array using a two tier structure. Higher data transfer rates are achieved by leveraging TwinStor and striping the arrays. In addition, RAID 10 arrays offer a higher degree of fault tolerance than RAID 1 and RAID 5, since the array can sustain multiple drive failures without data loss.
Page 19: Hot Spare
Figure 7. RAID 50 Configuration Example Single Disk A single drive can be configured as a unit through 3ware software. (3BM, 3DM 2, or CLI). Like disks in other RAID configurations, single disks contain 3ware Disk Control Block (DCB) information and are seen by the OS as available units.
Page 20: Determining What Raid Level To Use
Chapter 1. Introducing the 3ware® SATA RAID Controller Determining What RAID Level to Use Your choice of which type of RAID unit (array) to create will depend on your needs. You may wish to maximize speed of access, total amount of storage, or redundant protection of data.
Page 21: Using Drive Capacity Efficiently
RAID 50 Through drive coercion, the capacity used for each drive is rounded down so that drives from differing manufacturers are more likely to be able to be used www.3ware.com Understanding RAID Concepts and Levels Possible RAID Configurations RAID 5 with hot spare...
Page 22: Support For Over 2 Terabytes
3ware Tools for Configuration and Management 3ware software tools let you easily configure the drives attached to your 3ware RAID controller, specifying which drives should be used together as a RAID unit and the type of RAID configuration you want, and designating hot spares for use if a drive degrades.
Page 23: Monitoring, Maintenance, And Troubleshooting Features
For details about working with 3DM, see “3DM 2 (3ware Disk Manager) Introduction” on page 66. 3DM 2 is the current version of the 3ware Disk Manager. Throughout this documentation, it is referred to interchangeably as 3DM and 3DM 2.
Page 24 Write Cache 3DM 2 and CLI. When write cache is enabled, data will be stored in system cache, 3ware controller cache, and drive cache before the data is committed to disk. This allows the system to process multiple write commands at the same time, thus improving performance. However when data is stored in cache, it could be lost if a power failure occurred.
Page 25 For times when you do not have a spare available, setting Auto Rebuild. the Auto Rebuild policy allows rebuilds to occur with an available drive or with a failed drive. (For more information, see “Setting the Auto Rebuild Policy” on page 90.) www.3ware.com...
Page 26: Chapter 2. Getting Started With Your 3Ware Raid Controller
Physically Install the Controller and Drives To install your controller and drives, follow the instructions in the installation guide that came with your 3ware controller. If you do not have a hardcopy of the installation manual, it is available in the 3ware Documentation folder on your 3ware CD, and you can download it from the 3ware website at www.3ware.com/support/userdocs.asp.
Page 27 Driver and Firmware” on page 169. Set Up Management and Maintenance Features 3ware RAID controllers include a number of features to help you manage and maintain the controller and your configured units. The default settings for these features allow you to begin using your newly configured units right away.
Page 28: Initial Settings For Policies And Background Tasks
Chapter 2. Getting Started with Your 3ware RAID Controller Initial Settings for Policies and Background Tasks The table below lists the default settings for policies. These settings are used if you do not explicitly change the policy settings. Table 6: Default Settings for Policies and Background Tasks...
Page 29 Although the default Self-test Task Schedule is for 24 hours, self-test tasks are run only at the beginning of that time period and take just a few minutes. For more information about task schedules, see “Scheduling Background Tasks” on page 161. www.3ware.com Default Value starting at 12:00 am Daily,...
Page 30: Chapter 3. First-Time Raid Configuration Using 3Bm
If you will install the operating system on and boot from a unit managed through the new 3ware RAID controller, follow the steps in this chapter to use the 3ware BIOS Manager (3BM) to configure the unit and install the driver.
Page 31 Number of online units: 1, available drives: 0, hot spare: 0, offline units:0 Exportable Units: 3drive 64K RAID5 Press Alt-3 immediately to bring up the 3ware BIOS Manager (3BM). Normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen longer.
Page 32 Figure 11. Asterisks Next to Selected Drives After all drives for the unit are selected, use the Tab to move to the Create Unit button and press Enter. The Create Disk Array screen appears (see Figure 12). 3ware Serial ATA RAID Controller User Guide...
Page 33 In general, use smaller stripe sizes for sequential access (such as video access) and larger stripe sizes for random access (such as a database). www.3ware.com Notes: Striping size is not applicable for RAID 1, because it is a mirrored unit without striping.
Page 34 This is useful if you will be installing your operating system onto the unit and want to have a designated volume for the OS. The remainder of the unit will be created as a separate volume. 3ware Serial ATA RAID Controller User Guide...
Page 35 (0), or if auto-carving is enabled and the combined size of the drives in your unit is large enough to divide it into multiple volumes. For more information about auto-carving, see “Using Auto- Carving for Multi LUN Support” on page 91. www.3ware.com Basic Steps for Creating a Unit...
Page 36 When you are finished configuring units, press F8 to save the changes and exit 3BM. A warning message asks you to confirm that all existing data on the drives will be deleted. Figure 16. Confirmation Message when Saving and Exiting 3ware Serial ATA RAID Controller User Guide...
Page 37 If you are finished creating RAID units, be sure to check the boot sequence for your system, as described under “Checking the Motherboard Boot Sequence” on page 29. www.3ware.com Trade-offs to cancelling initialization: • Performance of these units will be lower until initialization is complete.
Page 38: Specifying A Hot Spare
If you have JBODs attached to an 8000 controller that you want to use with the 9000 controller, see “Moving Units from an 8000 Controller to a 9000 Controller” on page 131. In order to replace a failed drive in a degraded unit, a hot spare drive 3ware Serial ATA RAID Controller User Guide...
Page 39: Checking The Motherboard Boot Sequence
Unit 0 will be treated as the boot disk.) What Next? The final steps in setting up your RAID units are to load the 3ware driver and make the units available to your operating system. For details, turn to Chapter 4, “Driver Installation.”...
Page 40: Chapter 4. Driver Installation
• “Driver Installation Under FreeBSD” on page 50 Note: installed, and want to update the driver or firmware for your 3ware RAID controller to a newer version, see the information in “Updating the Driver and Firmware” on page 181. If you are working with a system that already has a 3ware RAID controller...
Page 41: Driver Installation Under Windows
2003 64-bit for AMD Opteron or Intel EM64T is also supported. It is recommended that you upgrade to the latest service pack available. A drive or unit managed by the 3ware RAID controller may be configured to be your system’s boot device. Or, you can use units managed by the 3ware controller for secondary storage and boot from another device, such as a disk attached to the motherboard, or other bootable media.
Page 42: Creating A 3Ware Driver Diskette
Chapter 4. Driver Installation Creating a 3ware Driver Diskette If you are installing Windows on a new unit or drive managed by the 3ware RAID controller, you must create a 3ware driver diskette. To create a driver diskette Insert the 3ware software CD into your system.
Page 43: Installing The Driver On A System That Boots From A Different Device
Installing the Driver on a System that Boots from a Different Device If you are installing the 3ware RAID controller on a system that already has the operating system installed on another drive, follow the instructions in this section, depending on the version of Windows installed on your system: •...
Page 44 When the Completing the Found New Hardware Wizard screen appears (Figure 19), click Finish. Figure 19. Completing Found New Hardware Wizard If the “Completing” screen (Figure 19) indicates that you should restart your computer, do so now. 3ware Serial ATA RAID Controller User Guide...
Page 45 Plug and Play device, and brings up the Found New Hardware Wizard. This wizard guides you in installing the 3ware driver (see Figure 22). Note that you will see screens for the installation of two drivers during this process.
Page 46 When the Welcome to the Found New Hardware Wizard screen appears again (Figure 24), click Next and follow the prompts on the screen to install the second driver. 3ware Serial ATA RAID Controller User Guide...
Page 47 When the second Completing the Found New Hardware screen appears, click Finish. Figure 25. Completing Found New Hardware Wizard After the driver has been installed, continue with the instructions below under “Making Units Managed by a 3ware Controller Available to Windows” on page 38. www.3ware.com Driver Installation Under Windows...
Page 48: Making Units Managed By A 3Ware Controller Available To Windows
Making Units Managed by a 3ware Controller Available to Windows After the 3ware driver has been installed, you need to partition and format the new units or disks. Remove the driver diskette or CD, reboot the system, and log in as the system administrator.
Page 49: Driver Installation Under Linux
You can download that guide from: www.3ware.com/support/userdocs.asp A drive or unit managed by the 3ware RAID controller may be configured to be your system's boot device. Or, you can use units managed by the 3ware controller for secondary storage and boot from another device, such as a disk attached to the motherboard, or other bootable media.
Page 50: Obtaining 3Ware Linux Drivers
Chapter 4. Driver Installation article.aspx?id=14546. You can also contact 3ware Technical Support, or email your driver request to support1@amcc.com. For information about how to compile a driver from the 3ware driver source, see the links appended to knowledgebase article 14546 www.3ware.com/kb/article.aspx?id=14546).
Page 51: Driver Installation Under Red Hat Linux Or Fedora Core 5
Creating a Red Hat Linux Driver Diskette If you are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. If Linux is already installed on another device, you may install the 3ware kernel driver module from the 3ware software CD-ROM.
Page 52 Note: If Red Hat Linux is already installed and bootable on another drive, turn to “Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device” on page 44. Note:...
Page 53 A number of files will load and then a message will prompt you to insert your driver install disk. Install the 3ware kernel driver module, using the driver install diskette: Insert the driver install diskette containing the 3ware driver for Red Hat and press Enter. The system automatically reports: When prompted, select the proper language and keyboard types for your locality.
Page 54: Different Device
Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device The steps for installing the 3ware kernel driver module vary slightly, depending on your specific installation requirements. Select the appropriate set of steps below, based on whether: •...
Page 55 For Hugemem kernels: • For IA32E kernels: To install the 3ware driver and update the RAM disk Log in as root and open a console window. Mount the CD which contains the 3ware kernel driver module. To mount the CD, type:...
Page 56 The output should be similar to: Added linux * Reboot. The 3ware kernel driver module will be loaded from the ram disk automatically at boot time. To install the 3ware kernel driver module and load the module manually instead of using a RAM disk Log in as root and open a console window.
Page 57: Driver Installation Under Suse Linux
Creating a SuSE Linux Driver Diskette If you are installing Linux on the new drive or unit managed by the 3ware RAID controller, you must create a 3ware driver install diskette. If Linux is already installed on another device, you may install the 3ware kernel driver module from the 3ware software CD-ROM.
Page 58 Note: If SuSE Linux is already installed on another drive, turn to “Installing the 3ware Kernel Driver Module on a SuSE Linux System that Boots from a Different Device” on page 48. Boot directly from the SuSE installation CD #1 or DVD.
Page 59 /cdrom/packages/drivers/linux/suse/sles10/x86_64/ 3w-9xxx.<ko or smp> /lib/modules/ If prompted to overwrite, type www.3ware.com Note: Other modules may be listed before or after 3w-9xxx depending on the installation. You may see entries like reiserfs If present, leave them (ensuring there is a space...
Page 60: Compiling A 3Ware Driver For Linux
If you are using a Linux distribution for which there is not a compiled driver available from 3ware, you can copy the source from the 3ware software CD or download the source from the 3ware website and compile a new driver. For more information, see 3ware knowledgebase article 14546 http://www.3ware.com/KB/article.aspx?id=14546.
Page 61: Obtaining 3Ware Freebsd Drivers
FreeBSD installation CD-ROM or diskette Installing the Driver under FreeBSD The steps you follow to install the driver and make your 3ware RAID unit available depend on whether it will be your boot device or will be used for secondary storage. These instructions provide step-by-step instructions for the following situations: •...
Page 62 To install the kernel driver module while installing FreeBSD v6.1 Disconnect all SCSI devices in the system, except the except the CD or Create the RAID units on the 3ware RAID controller using 3BM (the 3ware BIOS Manager). For details, see “First-Time RAID Configuration Using 3BM”...
Page 63 9550SX/9590SE/9650SE support, for the OS version being used. The sources for the new kernel driver module for FreeBSD 6.1 can be found on both the 3ware CD-ROM and the 3ware website. For step-by-step instructions, see “To update the kernel with new driver source”...
Page 64 If you have more than 4 GBytes of system memory, you will need to use the PAE kernel. The FreeBSD PAE kernel has a bug that requires the 3ware driver to be statically compiled. Do not dynamically load the kernel driver module (e.g.
Page 65 To install the 3ware kernel driver module when FreeBSD is installed on a device on the motherboard Make sure the 3ware RAID controller is not installed in the system yet. Install FreeBSD to a disk attached to the motherboard ATA controller.
Page 66 Chapter 4. Driver Installation cd /sys/modules/twa make Comment out the entry usr/src/sys/i386/conf Rebuild the kernel and reboot your system. Load the kernel driver module from kldload twa.ko Device twa # 3ware 9000 series /usr/src/sys/amd64/conf /sys/modules/twa 3ware Serial ATA RAID Controller User Guide...
Page 67: Chapter 5. 3Ware Bios Manager 2 (3Bm 2) Introduction
Starting 3BM 2 You access 3BM during the start-up process for your computer. Power up or reboot your system. While the system is starting, watch for a screen similar to the 3ware BIOS screen below. Figure 27. 3ware BIOS Screen ----Press <Alt-3>...
Page 68 Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction Press Normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen longer. If you have more than one 9000-series controller in your system, a screen lists the available boards (see Figure 28).
Page 69: Exiting The 3Bm Configuration Utility
8000-series board, press Although similar to 3BM, some screens and features are different for the 7000/ 8000-series. For detailed information, see the version of the 3ware Escalade ATA RAID Controller User Guide that supports the 7000 and 8000 series controllers.
Page 70: Working In The 3Bm Screens
3ware 7000/8000-series controller, and contain data that needs to be updated before your 3ware 9000 series controller can use them. (If you want to move a unit from a 7/8000 controller to the 9000 controller, you must convert the drives first.
Page 71 • Delete Unit • Maintain Unit • Settings • Information www.3ware.com Working in the 3BM Screens Use these keys Up and Down Arrow Keys Left and Right Arrow Keys Tab and Shift+Tab Enter or the Spacebar Enter Up and Down Arrow Keys...
Page 72 Chapter 5. 3ware BIOS Manager 2 (3BM 2) Introduction Table 7: Working in 3BM 2 To do this Specify (or unspecify) a drive as a hot spare Return to starting values for this session in the 3ware BIOS Manager Rescan the controller and update the...
Page 73: Adjusting Bios Loading Settings
This can be useful for “headless” systems (without a monitor and keyboard) that have many types of PCI controllers and do not need to boot from the units. www.3ware.com Specifies what level of detail to display on the start-up displays all available information about the items attached to the displays only configured units.
Page 74 During the boot process, you can also bypass loading of the BIOS for all controllers for one time only by pressing from a non-3ware device without having to change the system’s boot order. To change BIOS settings On the main 3BM screen, On the pop-up menu, select The BIOS Options Settings screen appears.
Page 75: Displaying Controller Information
Getting Help While Using 3BM You can get help with using 3BM while you are in the BIOS manager. • Press A description of the basic 3BM tasks appears. When you’re finished using help, press www.3ware.com Information Controller Enter Alt-F1 at any time.
Page 76: 3Dm 2 (3Ware Disk Manager) Introduction
Note: OpenSSL Toolkit (http://www.openssl.org/). 3ware Disk Manager 2 (3DM 2) allows you to manage and view the status of your 3ware RAID controllers and associated drives. There are two parts to 3DM: a process, that runs in the background on the computer where you have installed your 3ware controller, and a web application that can be used to access it.
Page 77: Browser Requirements For 3Dm
This file is located at: /usr/lib/mozilla/defaults/pref/all.js Installing 3DM 3DM 2 can be installed from the 3ware CD that came with your 3ware RAID controller. You can also download the current version from the website at http://www.3ware.com/support/download.asp. 3DM must be installed on the system in which the controller is installed. 3DM does not have to be installed on remote systems in order to remotely manage a www.3ware.com...
Page 78: Chapter 6. 3Dm 2 (3Ware Disk Manager) Introduction
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction 3ware controller; you simply enter the correct URL into a browser on the remote system. You will need to enable remote access first, however. During installation, you will be asked to enter the following preferences for 3DM use.
Page 79 In the Sender field, enter the email address from which the email notifications will be sent. This is typically the local host name. (You can change these settings later within 3DM.) www.3ware.com 3DM HTTP listening port setup Note: If you do not want email alerts to be sent to anyone, leave “None”...
Page 80 Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Figure 34. 3DM E-mail Notification Preferences Continue with the installation as prompted, clicking next screen, and 3DM Installation gives you the option of starting 3DM and opening the browser window. If you elect to launch the web interface, a Security Alert may appear, as shown in Figure 35.
Page 81: Uninstalling 3Dm Under Microsoft Windows
/root). Then start the following procedure at step 3, substituting /mnt with / root or your installation directory. If you are installing for FreeBSD, replace /linux with /freebsd. To start the installation Insert the 3ware software installation CD-ROM for Linux into the CD- ROM drive. Mount the CD-ROM disk: mount /dev/cdrom /mnt...
Page 82 Chapter 6. 3DM 2 (3ware Disk Manager) Introduction To specify initial setup for 3DM 2 During installation, you will be prompted with a series of questions that determine initial 3DM settings. You can change these later, from within 3DM. 3DM2 supports two modes of operation.
Page 83: Uninstalling 3Dm Under Linux Or Freebsd
It is a good idea to leave the 3DM process running on the system that contains your 3ware RAID controller. That way email alerts can be sent by 3DM, and administrators can manage the controller remotely, if remote administration is enabled.
Page 84: Logging In To The 3Dm Web Application
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Logging In to the 3DM Web Application When the 3DM process is running in the background, you can log into the 3DM application pages using a browser. Two levels of access are provided: •...
Page 85: Starting The 3Dm Daemon Under Linux And Freebsd
To start the 3DM web application, open your browser and enter the URL for your system. https://localhost.888 If the 3DM connection is to a remote machine, you can replace “localhost” with the IP address of the computer that contains the 3ware controller. For example: https://<IP address>:888/ The 3DM login screen appears. www.3ware.com...
Page 86: Starting The 3Dm Process Under Microsoft Windows
Viewing 3DM Remotely Using a Web Browser When remote administration is enabled on the 3DM 2 Settings page, you can use 3DM to check status and administer your 3ware RAID controller from a browser on any computer, over an internet connection.
Page 87: Working With The 3Dm Screens
The main area of the page provides summary or detail information about your 3ware RAID controller and the resources connected to it. As you work in 3DM, the Messages area just below the menu bar displays information about the results of commands you have selected.
Page 88: 3Dm Menus
Chapter 6. 3DM 2 (3ware Disk Manager) Introduction 3DM Menus The 3DM menu bar groups access to a number of 3DM pages on menus, and provides direct link access to others. Figure 38. 3DM Menu Bar Status information is available from the controller, unit, and drive information for a particular controller.
Page 89: Viewing Information About Different Controllers
Viewing Information About Different Controllers If you have more than one 3ware RAID controller in the system, you select the one you want to see details about from the drop-down list at the right of the menu bar. This drop-down is available on all pages that provide controller-specific features.
Page 90 Chapter 6. 3DM 2 (3ware Disk Manager) Introduction Table 8: List of 3DM Pages 3DM Page Controller Summary page Controller Details page Unit Information page Unit Details page Drive Information page Drive Details window Controller Settings page Scheduling page Description Provides basic information about each 3ware RAID controller in your system.
Page 91: Setting Up 3Dm Preferences
Shows the status of a Battery Backup Unit (BBU), if one is installed, and allows you to test the battery. To view this page, choose Monitor > Battery Backup on the menu bar. Lists the enclosures attached to your 3ware controller. Monitor > Enclosure To view this page, choose Support on the menu bar.
Page 92: Setting And Changing 3Dm Passwords
Click the Managing E-mail Event Notification 3DM can notify you when the 3ware RAID controller requires attention, such as when a disk unit becomes degraded and is no longer fault tolerant. E-mail event notification can only occur while 3DM is running, so it is recommended that the 3DM process be left running in the background on the system that contains the 3ware RAID controller.
Page 93: Enabling And Disabling Remote Access
(,) or a semicolon (;). • Enter the SMTP server name or IP of the mail server for the computer where the 3ware controller is installed. Click To send a test message You can send a test message to make sure you’ve entered the e-mail notification settings correctly.
Page 94: Setting The Incoming Port
Setting the Frequency of Page Refreshes Since the status of the drives attached to your 3ware RAID controller can change while you are viewing information about them in 3DM, it is important to refresh the page information regularly. That way you can be assured that the information you see in 3DM is current.
Page 95: Configuring Your Controller
Viewing Information About a Controller You can check the controller model, serial number, firmware and driver versions, and the status of the 3ware RAID controller in your computer. If you have more than one controller in your system, you can easily view information about each one using 3DM.
Page 96 Tip: If you are managing controllers remotely, the list of controllers is for the machine with the IP or URL you entered in the browser address bar. Select Controller 3ware Serial ATA RAID Controller User Guide drop-down...
Page 97: About Controller Policies
This auto-carving feature is sometimes referred to as multi-LUN, where each volume that is created is referred to as a “LUN.” www.3ware.com Alt-3 to bring up the 3ware BIOS Manager (3BM) Note: If you accidentally bypass display of the controller you want to Ctrl-Alt-Del work with, press...
Page 98 CLI using the autodetect=on|off command. For more information, see3ware Serial ATA RAID Controller CLI Guide. Indicates whether the type of staggered spin-up is 3ware Serial ATA RAID Controller User Guide Delay between spin-up This setting indicates whether...
Page 99: Viewing Controller Policies
The policies that appear under Other Controller Settings vary, depending on the controller model you are using. Figure 42. 3DM Controller Settings Page www.3ware.com section at the bottom of the Controller Settings page (See Management > Controller Settings Viewing Controller Policies Other from the menu bar.
Page 100: Setting The Auto Rebuild Policy
You can enable or disable the Auto-Rebuild policy through 3DM or 3BM. Settings and press Enter Controller Policies and press Enter 3ware Serial ATA RAID Controller User Guide...
Page 101: Using Auto-Carving For Multi Lun Support
2 TB; you can change this to a setting in the range of 1 TB to 2 TB (1024 MB to 2048 MB). 3ware firmware supports a maximum of 8 volumes per controller, up to a total of 16 TB.
Page 102 In 3BM, you enable Auto-Carving on the page. Figure 44. Auto-Carve policy in 3BM Create a new unit or migrate an existing unit to include the drives you want to use. Management > page. Settings > Controller Policies 3ware Serial ATA RAID Controller User Guide...
Page 103: Setting The Size Of Volumes Created With Auto-Carving
To set the carve size (carving factor) in 3BM On the main 3BM screen, On the pop-up menu, select www.3ware.com Setting the Size of Volumes Created with Auto-Carving Management > Controller Settings field, enter the size you want (between 1024 GB and 204...
Page 104: Enabling And Setting Up Staggered Spin-Up
It is possible to enable or disable automatic detection of drives on the controller’s ports for staggered spinup during hot-swapping of drives. This feature is only available in the CLI using the autodetect=on|off command. For more information, see /cx set autodetect=on|off disk=<p:-p>|all 3ware Serial ATA RAID Controller CLI Guide. Note: Some hard drives require that the power management jumper (PM2) be set to enable staggered spinup, in order for the SATA OOB option to be used.
Page 105: Exporting Jbod Disks
Note: If you enable the Export JBOD Disks option, the controller recognizes and displays as JBODs any drives that were previously connected to 3ware 7000/8000- series controllers as JBODs. Drives that were previously connected to a 9000- series controller and configured will not be seen as JBODs.
Page 106: Chapter 8. Configuring Units
Configuring Units This section includes information and procedures on configuring units attached to your 3ware RAID controller. It is organized into the following topics: • Configuring a New Unit • Creating a Hot Spare • Naming a Unit • Setting Unit Policies •...
Page 107: Configuration Options When Creating A Unit
Policies” on page 111. Note: If you will install the operating system on and boot from a unit managed through the new 3ware RAID controller, see Chapter 3, “First-Time RAID Configuration Using 3BM.” Drives to be included in the unit You may include from one to sixteen drives in the unit, depending on the number of drives available and the model of the controller you have.
Page 108 You can change all of these policies after the unit has been created. For a summary of what these policies do, see the discussion under “Setting Unit Policies” on page 111. For how to adjust each one, see the procedures later in this chapter. 3ware Serial ATA RAID Controller User Guide...
Page 109: Creating A Unit Through 3Dm
Port number for each one. If you are creating single drive units (single disks or hot spares), you can configure multiple drives at once. www.3ware.com Management > Maintenance Management > Maintenance.
Page 110 Figure 47. Configuring a RAID 50 with 12 Drives Create Unit field, select the RAID configuration you want. Type Name box, enter a name for the unit (up to 21 characters, 3ware Serial ATA RAID Controller User Guide Stripe Size...
Page 111 10 Partition, format, and mount the unit. The required steps will vary depending on the operating system. For details, see “Partitioning, Formatting, and Mounting Units” on page 106. www.3ware.com Auto Verify , and Continue on Source Error During .
Page 112: Creating A Unit Through 3Bm
Chapter 8. Configuring Units Creating a Unit through 3BM In 3BM, configuration tasks start from the main 3ware BIOS Manager screen shown in Figure 48. Figure 48. 3BM Main Display To create a unit through 3BM At the main 3BM screen, select the drives to be included by highlighting...
Page 113 Figure 52. Stripe Sizes for a RAID 5 www.3ware.com Enter Tip: Alt-C You can also press 3ware Disk Array screen, make sure that the proper drives are Enter and type a name for the unit; then press to the field and press...
Page 114 Boot Volume Size Note: The unit is not actually created and no data is overwritten until you have finished making all your changes and press 3ware Serial ATA RAID Controller User Guide , press and type the Enter Enter...
Page 115: Ordering Units In 3Bm
You can change the order of the units in 3BM. To change the order of units in 3BM At the main 3BM screen, in the list of exportable units, highlight the unit you want to move. www.3ware.com keys to bring more information into PgUp PgDn...
Page 116: Partitioning, Formatting, And Mounting Units
Page Up from the Start menu: from the Computer Management Storage Disk Management Create Volume 3ware Serial ATA RAID Controller User Guide Page Down to save your changes Administrative Administrative Tools...
Page 117 /dev/sda1 (parted) mkfs Partition number? 1 File system? [ext2]? writing per-group metadata (begins)...0% to 100% is displayed) (parted) quit (when completed) Mount the volume: mount /dev/sda1 /mnt www.3ware.com Configuring a New Unit to also make the file system: parted...
Page 118: Creating A Hot Spare
The Auto Rebuild policy allows automatic rebuilding to occur with available drives that are not designated as spares. For more information, see “Setting the Auto Rebuild Policy” on page 90. 3ware Serial ATA RAID Controller User Guide...
Page 119: Specifying A Hot Spare Through 3Dm
For example, one drive might be 122 GB, and the other 123 GB, even though both are sold and marketed as “120 GB drives.” 3ware drive coercion uses the same capacity for both of these drives so that one could replace the other.
Page 120: Naming A Unit
A name can be up to 21 characters, and can include dashes and underscores. Click the Management > Controller Settings section of the Controller Settings page, locate the unit Unit Names Save Names button. 3ware Serial ATA RAID Controller User Guide to save the changes from the menu bar in 3DM.
Page 121: Setting Unit Policies
Auto Verify. (9000-series controllers only). When enabled, the Auto Verify policy causes a verify task to be performed automatically once every 24 hours. www.3ware.com Note: If you want to cancel your change before saving it, click the Reset Names button.
Page 122 “Setting the StorSave Profile for a Unit” on page 117. Figure 55. Unit Policies on Controller Settings Page in 3DM Determines whether NCQ (Native Command Queuing) is Determines what StorSave profile is used for the unit. 3ware Serial ATA RAID Controller User Guide Determines whether ECC...
Page 123: Enabling And Disabling The Unit Write Cache
The page refreshes, and a message at the top confirms the change you have made. If your system has no BBU, a message will caution you about enabling write cache. www.3ware.com Management > Controller Settings Unit Policies section of the Controller Settings page, check the Setting Unit Policies from the menu bar in 3DM.
Page 124: Setting Auto Verify For A Unit
Configure Enter to display the choices, use the again to choose it. Enter button and press Enter 3ware Serial ATA RAID Controller User Guide Enter and press Enter to the field Write Cache arrow keys to select the to select it.
Page 125: Setting Continue On Source Error During Rebuild
To set the Continue on Source Error During Rebuild policy in 3DM Choose In the boxes to select the policies you want to be in effect for each unit www.3ware.com page. If a schedule is set for verify, Controller Settings Management > Controller Settings...
Page 126: Enabling And Disabling Queuing For A Unit
Configure Configure Disk Array screen, to display the choices, use the Enter to the button and press Enter 3ware Serial ATA RAID Controller User Guide Enter and press Enter to the field Continue on to select the arrow keys Enter again to choose to select it.
Page 127: Setting The Storsave Profile For A Unit
The three profiles automatically adjust several different factors that affect protection and performance on a per unit basis. These are summarized in the table below and further explained after the table. www.3ware.com Management > Controller Settings section of the Controller Settings page, enable...
Page 128 BBU for this unit.) Disabled Disabled . FUA commands are a way that the RAID . Write journaling tracks the writing of data to disk and 3ware Serial ATA RAID Controller User Guide...
Page 129: Setting The Storsave Profile Through 3Dm
On the pop-up menu, select In the The current setting—Protection, Balanced, or Performance—is shown. (The default setting is Protection.) www.3ware.com . In the event that a unit degrades, the page. Management > Controller Settings section of the Controller Settings page, select the...
Page 130: Changing An Existing Configuration By Migrating
See “Setting Unit Policies” on page 111. to display the choices, use the Enter Enter again to choose it. to the button and press Enter 3ware Serial ATA RAID Controller User Guide to select the arrow keys to select it. to save them and exit...
Page 131: Raid Level Migration (Rlm) Overview
Typically, a unit is reconfigured with the same or more storage capacity. Sometimes additional drives are added. The following table shows valid reconfigurations, some of which will require the addition of more drives. Table 10: Valid Migration Paths Source www.3ware.com Changing An Existing Configuration by Migrating Destination Single JBOD...
Page 132: Changing Raid Level
Destination If you are booted from a mirror (RAID 1 unit), never split it into 2 single It is important that you allow migration to complete before adding to the 3ware Serial ATA RAID Controller User Guide Single JBOD Spare...
Page 133: Expanding Unit Capacity
In 3DM 2, choose In the Unit Maintenance table on the Maintenance Page, select the unit you wish to expand by checking the box next to the Unit ID. www.3ware.com Changing An Existing Configuration by Migrating Management > Maintenance The unit to be migrated must be in a normal state (not degraded, initializing, or rebuilding) before starting the migration.
Page 134: Informing The Operating System Of Changed Configuration
If the unit you reconfigured is secondary storage, unmount the file system from the unit. Under Windows, go to Management letter for the unit. button. Migrate Unit Start > Administrative Tools > Computer , and select Disk Management. 3ware Serial ATA RAID Controller User Guide Remove the logical drive...
Page 135: Deleting A Unit
Remove Unit button in 3DM instead of the Delete Unit button. Or, you can shut down the computer and physically move the drives to another 3ware RAID controller. When you restart your system, the controller will recognize the unit. For more information see “Moving a Unit from One Controller to Another”...
Page 136: Deleting A Unit Through 3Dm
BIOS level already, you can shut down the computer and physically move the drives to another 3ware 9000 series RAID controller. When you restart your system, the controller will recognize the unit. For more information see “Moving a Unit from One Controller to Another”...
Page 137: Deleting A Unit Through 3Bm
To delete a unit through 3BM At the main 3BM screen, select the unit in the list of Exportable Units by highlighting it and pressing An asterisk appears in the left-most column to indicate that it is selected. www.3ware.com Delete Unit Enter Space...
Page 138: Removing A Unit
It is important to remove the unit through software, before removing it 3ware Serial ATA RAID Controller User Guide key to save your changes, or press and then...
Page 139: Removing A Unit Through 3Dm
When a message asks you to confirm, click OK. The unit number and information is removed from the in 3DM. www.3ware.com Note: If you do not have hot swap carriers, you do not need to remove a unit via 3DM. Simply power down the system and remove the applicable drives.
Page 140: Removing A Unit Through 3Bm
Physically removing drives which are not in hot swap carriers can result in a system hang or may even damage the system and the drive. to select it. Maintain Unit button and press Remove and press 3ware Serial ATA RAID Controller User Guide Enter Enter...
Page 141: Moving A Unit From One Controller To Another
Moving a Unit from One Controller to Another After you have configured a unit on a 3ware 9000 series controller, you can move it to a different 3ware 9000 series controller, and retain the configuration on the new controller. This is referred to as “array roaming.”...
Page 142: Moving Legacy Jbod Units To A 9000 Controller
Install the 9000 controller in your system, while leaving the 8000 controller installed. Install the Windows driver. (For details, see 3ware Serial ATA RAID Controller User Guide “Driver Installation Under Windows” on page 31.) Power down the system, disconnect the drives from the 8000 controller and remove that controller from the system.
Page 143: Moving Units From A 9500S To A 9550Sx, 9590Se, Or 9650Se Controller
Attach the drives to the 9000 board. Reboot the system and enter the 3ware 9000 series BIOS (3BM) by pressing Alt-3. Enable the Export JBOD policy on the Policy screen. Press the To move legacy JBOD units under Linux or FreeBSD Upgrade your driver to the 9000 series driver.
Page 144: Adding A Drive
Warning: powering down your system can result in a system hang or may even damage the system and the drive. command. mkinitrd Physically adding a drive without a hotswap carrier and without 3ware Serial ATA RAID Controller User Guide...
Page 145: Removing A Drive
If you have a hot-swap carrier and want to physically remove a drive from your system without powering it down, you must first remove it through the 3ware software. This is useful if you know that a drive is developing a problem and you want to replace it, or to replace a drive which has already failed.
Page 146: Rescanning The Controller
Rescanning checks all ports on the controller. It then updates the status of all ports, so if error conditions have been fixed, the status is updated to reflect that. links appear next to all drives Remove Drive Remove Drive page. Maintenance 3ware Serial ATA RAID Controller User Guide link...
Page 147 To rescan the controller through 3BM From the main 3BM screen, press Alt-r. You are warned that any configuration changes you have made in 3BM will be lost. Type The controller is rescanned. www.3ware.com Management > Maintenance Rescan Controller Maintenance for Yes. Rescanning the Controller...
Page 148: Chapter 9. Maintaining Units
In addition, 3ware BIOS Manager (3BM) and 3ware Disk Manager (3DM) provide tools to let you check unit and drive status, and manually start background maintenance tasks. 3DM also lets you review alarms and errors and schedule background maintenance tasks.
Page 149 If you use an enclosure that control unit), information. For details, see “Enclosure LED Status Indicators” on page 140. www.3ware.com Checking Unit and Drive Status through 3DM has an integrated AMCC/3ware CCU (chassis the LEDs on your enclosure also provide some status...
Page 150: Enclosure Led Status Indicators
Drive fault This drive has failed. You should replace it and rebuild the unit. Predicted drive fault 3ware software predicts that this drive will fail soon. You may want to replace it. The unit is optimal and is functioning normally.
Page 151 Data on an inoperable unit cannot be accessed. For more information, see “About Inoperable Units” on page 143. www.3ware.com Checking Unit and Drive Status through 3DM The unit is set to rebuild, however scheduling is...
Page 152: Drive Statuses
No drive is present in this slot. The drive has been removed. A number of other drive statuses may appear in the event of a in the 3BM screens and Not In Use 3ware Serial ATA RAID Controller User Guide in the Degraded...
Page 153: About Inoperable Units
Alarms, Errors, and Other Events 3ware provides several levels of detail about alarms, errors, and other events. This information is available through the 3DM web application and the CLI. On Windows systems, the WinAVAlarm alert utility can also be used to notify you of events.
Page 154: Using The Alert Utility Under Windows
3DM can e-mail notifications of these events to one or more recipients. For more information, see “Managing E-mail Event Notification” on page 82. If your 3ware RAID controller is installed in a Windows system, the WinAVAlarm alert utility can notify you of events immediately with an audible alarm and a popup message.
Page 155 Browser 3DM Alarms page allows you to easily access online help associated with the events. Click www.3ware.com button. Audio Off . This can be useful when you receive a message, because the to close the window and accept any changes you have made.
Page 156: Downloading An Error Log
You can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3ware Customer Support for assistance when troubleshooting.
Page 157: Background Tasks
Selecting Self-tests to be Performed Although the migration of a unit is handled as a background task, initiating it is similar to creating a new unit. For details, see “Changing An Existing Configuration by Migrating” on page 120. www.3ware.com Background Tasks...
Page 158: About Initialization
Chapter 9. Maintaining Units About Initialization For 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of redundant units into a known state so that data can be recovered in the event of a disk drive failure. For RAID 1 and RAID 10, initialization copies the data from the lower port to the higher port.
Page 159: Initialization Of Different Raid Types
RAID 5 units with 3 or 4 disks do not need to be initialized to have full performance upon creation. Similarly, RAID 50 units with a grouping of 3 or 4 do not need to be initialized, however RAID 50 with a grouping of 6 do need to be initialized for full performance. www.3ware.com Background Tasks...
Page 160 RAID 50 with 6, 8, or 9 disks RAID 50 with 12 disks in 3 subunits of 4 RAID 50 with 12 disks in 4 subunits of 3 RAID 50 with 16 disks in 4 subunits of 4 3ware Serial ATA RAID Controller User Guide...
Page 161: About Verification
Performance? Background Initialization After Power Failure The 3ware controller detects and handles power failures, using a mechanism that ensures that redundant units have consistent data and parity. When a redundant unit is unexpectedly shutdown, there is a possibility some data and parity may be inconsistent.
Page 162 You will need to replace the defective drive, recreate the unit, and reinstall the data. ) is posted to the Alarms page. 3ware Serial ATA RAID Controller User Guide “Verify...
Page 163: Starting A Verify Manually
How Errors Are Handled Verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware RAID controllers. When verification encounters an error, the controller typically retries the command. If there are cable CRC errors, there may be multiple retries including downgrade of the UDMA mode.
Page 164 Maintenance page, select the unit Unit Maintenance Verify Unit link appears next to the unit on the Maintenance page. If link appears.) to the button and press Maintain Unit Verify and press 3ware Serial ATA RAID Controller User Guide Enter Enter...
Page 165: Rebuilding Units
A RAID 5 unit can have one drive fail before becoming inoperable. A RAID 50 unit can sustain multiple drive failures, as long there is only one failed drive in each RAID 5 set. www.3ware.com Background Tasks...
Page 166: Rebuilding A Unit Through 3Dm
Properties ; then on the Management > Maintenance section of the Maintenance page, select the Unit Maintenance Rebuild Unit 3ware Serial ATA RAID Controller User Guide Tools Check Now tab, click button. page, the rebuild Scheduling...
Page 167: Rebuilding Units Through 3Bm
Reboot the system and start 3BM. A red message box informs you that the unit is degraded, and suggests some possible approaches. Figure 67 shows an example of a degraded- array message. www.3ware.com in the 3BM screens. Not In Use Background Tasks...
Page 168 Maintain Unit button and press Rebuild from the pop-up menu and press 3ware Serial ATA RAID Controller User Guide Not in Use , the drive may drive intact. Simply Not in Use ) and then select the...
Page 169: Cancelling A Rebuild And Restarting It With A Different Drive
Press The unit will begin rebuilding about ten minutes after the operating system finishes loading and the 3ware driver has loaded. Cancelling a Rebuild and Restarting It with a Different Drive When you start a rebuild from 3BM, you cannot cancel from within the 3BM interface.
Page 170: Setting Background Task Rate
Remove Drive Management > Controller Settings section of the Controller Settings page, Background Task Rate 3ware Serial ATA RAID Controller User Guide link on the Maintenance from the menu bar.
Page 171: Background Task Prioritization
You can perform the following scheduling tasks: • Viewing Current Task Schedules • Turning On or Off Use of a Task Schedule • Removing a Task Schedule • Adding a New Task Schedule Slot • Selecting Self-tests to be Performed www.3ware.com Scheduling Background Tasks...
Page 172: Viewing Current Task Schedules
(Migration and initialization tasks follow the Rebuild Task schedule.) To view Verify Tasks or Self-test Tasks, select it from the drop-down list at the top of the page. Management > Schedule from the menu bar. 3ware Serial ATA RAID Controller User Guide Scheduling...
Page 173: Turning On Or Off Use Of A Task Schedule
To turn on or off use of the current Verify or Rebuild task schedule Choose The Scheduling page appears, showing the schedule for Rebuild/Migrate Tasks. To view Verify Tasks, select it from the drop-down list at the top of the page. www.3ware.com from the menu bar. Management > Schedule Scheduling Background Tasks...
Page 174: Removing A Task Schedule
(Duration is not required for self-tests.) Depending on the schedule and system workload, background tasks may require more than one scheduled duration to complete. Ignore Schedule from the menu bar. Management > Schedule button. Remove Checked 3ware Serial ATA RAID Controller User Guide...
Page 175: Selecting Self-Tests To Be Performed
To select self-tests to be performed Choose The Scheduling page appears, showing the schedule for Rebuild Tasks. Select Self-test Tasks from the drop-down list at the top of the page. www.3ware.com from the menu bar. Management > Schedule button. Add New Slot from the menu bar.
Page 176: Locating A Drive By Blinking Its Led
Drive Locate is supported by some chassis vendors. This feature requires a chassis with a Chassis Control Unit (CCU) designed according to AMCC/3ware specifications. Check the 3ware support web site for future updates on a list of chassis vendors that support the CCU, as they become available.
Page 177 On the list of units, locate the unit you want to identify. Check the box in the The LEDs associated with each drive in the unit begin blinking on the enclosure. www.3ware.com Locating a Drive by Blinking Its LED Identify box.
Page 178: Chapter 10. Maintaining Your Controller
Maintaining Your Controller This section contains instructions for how to perform tasks that help you maintain your controller, including: • Determining the Current Version of Your 3ware Driver • Updating the Driver and Firmware • Viewing Battery Information • Testing Battery Capacity...
Page 179: Updating The Driver And Firmware
Note: For Linux, do not use the driver from the external Linux distribution as it is older than the currently supported driver. Instead, use the driver from the 3ware CD or from the 3ware web site. To download the driver or firmware On the 3ware website (www.3ware.com), navigate to Service and...
Page 180: Updating The 3Ware Driver And Firmware Under Windows
If you only need to update the driver, you can either use the update utility as described below, or you can update it through the Windows Device Manager, as described under “Updating the 3ware Driver Under Windows XP” on page 176.
Page 181 In addition, if you boot from a unit on a 3ware RAID controller, updating the driver will require that you restart the system. To update the 3ware driver and firmware using the update utility Download and extract the driver files, as described under “Updating the...
Page 182 Chapter 10. Maintaining Your Controller When the 3ware Driver/Firmware Update dialog box appears, it shows available updates for the device driver and for the firmware. Figure 72. Update Utility Showing Available Drivers If either your driver or firmware is current, the screen reflects that.
Page 183 If the firmware image is not found with the driver files, the 3ware Driver/ Firmware Update dialog box will show only the driver as available. Figure 74. Update Utility Showing Only Driver Available If the driver is not found, the 3ware Driver/Firmware Update dialog box will show only the firmware as available.
Page 184 For details, see “Using the Update Utility With Multiple Controllers” on page 175 Do not power off the system while the firmware is being flashed. Doing 3ware Serial ATA RAID Controller User Guide...
Page 185: Using The Update Utility With Multiple Controllers
To update the firmware on multiple controllers Follow steps 1 through 5 above, under “Updating the 3ware Driver and Firmware Under Windows” on page 170. When the 3ware Driver/Firmware Update dialog box appears, it lists the number of controllers in your system, shows available updates for the device driver, and available firmware updates for the first controller.
Page 186: Updating The 3Ware Driver Under Windows Xp
Chapter 10. Maintaining Your Controller Updating the 3ware Driver Under Windows XP If you prefer, you can update the 3ware driver through the Windows Device Driver Manager, instead of using the Update Utility described above. To update the 3ware driver under Windows XP (Note that during this process, you will step through driver installation wizards twice.)
Page 187 Figure 78. Windows XP Service Pack 2 Windows Update Query 12 When you reach the Hardware Update Wizard screen shown below, select “Install from a list or specific location (Advanced)” and then click Next. Figure 79. Upgrade/Install Device Driver Wizard www.3ware.com Updating the Driver and Firmware...
Page 188 Next. Figure 80. Search for Driver Screen 14 When the Select the Device Driver screen appears (Figure 81), click the Have Disk… button. Figure 81. Select the Device Driver Screen 3ware Serial ATA RAID Controller User Guide...
Page 189 The wizard begins installing the driver. You will see a progress box during installation. 17 If the Digital Signature Not Found screen appears, click Yes to continue and follow the instructions to complete the driver installation. www.3ware.com Updating the Driver and Firmware...
Page 190 At the next screen, leave the selection as “Install the software automatically.” Click Next and follow the prompts on the screen. 21 When the second Completing the Found New Hardware screen appears, click Finish. 3ware Serial ATA RAID Controller User Guide...
Page 191: Updating The 3Ware Driver Under Red Hat Or Fedora Core
Figure 85. Completing Found New Hardware Wizard Updating the 3ware Driver Under Red Hat or Fedora Core The following steps describe how to update the 3ware driver under Red Hat. Note: Pre-compiled, tested, and supported drivers are no longer available for older RedHat or Fedora Core releases using the 2.4 kernel.
Page 192 The name of the module you will copy ( /3w-9xxx.o /lib/modules/ /drivers/scsi/3w-9xxx.o /3w-9xxx.smp /lib/modules/ /drivers/scsi/3w-9xxx.o /3w-9xxx.big /lib/modules/ /drivers/scsi/3w-9xxx.o /3w-9xxx.hug /lib/modules/ /drivers/scsi/3w-9xxx.o <kernel> .img <kernel> smp.img <kernel> bigmem.img <kernel> hugmem.img 3ware Serial ATA RAID Controller User Guide ) varies, 3w-9xxx.* <kernel> <kernel> <kernel> bigmem <kernel> hugmem...
Page 193: Updating The 3Ware Driver Under Suse
Updating the 3ware Driver Under SuSE The following steps describe how to update the 3ware driver under SuSE. Note: Pre-compiled, tested, and supported drivers are no longer available for older SuSE releases using the 2.4 kernel. The source code is still available (for a limited time) if a newer driver is still needed.
Page 194: Updating The 3Ware Driver Under Freebsd
For more information, see knowledgebase article 14546 www.3ware.com/KB/article.aspx?id=14546). Updating the 3ware Driver Under FreeBSD The following steps describe how to update the 3ware driver under FreeBSD. To update the 3ware driver under FreeBSD Download and extract the driver, as described under “Updating the Driver and Firmware”...
Page 195: Updating The Firmware Under Linux And Freebsd
To update the firmware under Linux and FreeBSD Download and extract the firmware, as described under “Updating the Driver and Firmware” on page 169. Backup any critical data prior to updating the 3ware firmware. Change the directory to the location with the extracted files, which include tw_update.
Page 196: Viewing Battery Information
The Battery Backup Unit (BBU) is an add-on card that can be attached to a 3ware 9000 RAID controller to supply power from a battery pack in the event of a system power loss. This allows the controller to use write-caching for optimal performance and to preserve data in the event of a system power failure.
Page 197: Testing Battery Capacity
"LOW". This is part of the battery test. After the voltage drops to a point, it will start charging again, and the status will change to “Charging.” Eventually, the battery voltage will say “OK” again. www.3ware.com Testing Battery Capacity...
Page 198 To test the battery in a BBU in 3BM At the main 3BM screen, tab to the BBU button and press Enter. Tab to Test Battery Capacity and press Enter. Figure 88. Battery Backup Information Screen in 3BM 3ware Serial ATA RAID Controller User Guide...
Page 199: Chapter 11. 3Dm 2 Reference
Unit Details page • Drive Information page • Drive Details window • Controller Settings page • Scheduling page • Maintenance page • Alarms page • Battery Backup page • Enclosure Summary page • Enclosure Details page • 3DM 2 Settings page www.3ware.com...
Page 200: Controller Summary Page
The Summary page appears after you first logon to 3DM, and when you click the Summary link in the menu bar. This page provides basic information about each 3ware RAID controller in your system. To see details about the units in a controller, click the link in the ID column.
Page 201: Controller Details Page
8 lanes, or 16 lanes for PCIE slots. Bus Speed. # of Ports. each currently has a drive connected. # of Units. www.3ware.com from the menu bar. The serial number of the controller. The firmware version running on the controller. Boot Loader version on the controller.
Page 202: Unit Information Page
Click on this link to download the firmware error log from the menu bar, or when you click an ID number on the The logical capacity (size) of the unit. 1KB = 1024 bytes. 3ware Serial ATA RAID Controller User Guide Information > Unit Unit Names section page.
Page 203: Unit Details Page
For example, details about a RAID 5 unit made up of three subunits, each of which contains one www.3ware.com Check this box to cause the LED for the drives associated with this...
Page 204 The total capacity of the unit (capacities of subunits are not shown). Displays the number of volumes in a unit. This is usually 1. If you If the unit has subunits, details of the subunits are shown. 3ware Serial ATA RAID Controller User Guide...
Page 205: Drive Information Page
If you need help regarding a status displayed here, please contact Technical Support. For more information, see “Drive Statuses” on page 142. www.3ware.com from the menu bar, or when you click a port # on the Unit Details The physical capacity of the drive. (Note that the capacity as shown The serial number of the drive.
Page 206: Drive Details Window
In order to make use of Native Check this box to cause the LED for this drive to blink in the Some drives support NCQ (Native NCQ Enabled. 3ware Serial ATA RAID Controller User Guide C Chassis Control...
Page 207: Smart Data
The Controller Settings page appears when you choose Controller Settings This page lets you view and change settings that affect the units on the controller specified in the drop-down list on the menu bar. www.3ware.com Controller Settings page These fields show the SATA Link Enabled.
Page 208: Background Task Rate
When write cache is enabled, data is stored locally in memory When the Auto Verify policy is enabled, a verify task is Management page. If a verify scheduling window is 3ware Serial ATA RAID Controller User Guide Auto-verify, , and you can select a...
Page 209 If the write cache setting is disabled for a unit, the StorSave Profile capability does not apply and is automatically disabled. www.3ware.com This policy enables or disables Native Command Queuing (NCQ) The StorSave feature includes an option that lets you...
Page 210 Auto-carving can be enabled or disabled by selecting the Sets a size for dividing up units into volumes when Auto-Carving Number of drives that will spin up at the The delay time (in seconds) between drive groups Indicates whether unconfigured disks 3ware Serial ATA RAID Controller User Guide...
Page 211: Scheduling Page
Verify tasks (also applies to media scans) • Self-tests 3DM then updates the page to show you schedule details for that type of task. www.3ware.com drives are not exported to the operating system. For and JBOD Scheduling page Management > Scheduling...
Page 212 . When schedules are set to be ignored, these tasks can be is enabled, this schedule is equivalent to This test checks the speed at which data transfer to 3ware Serial ATA RAID Controller User Guide Follow Schedule Follow Ignore Schedule...
Page 213 Analysis and Reporting Technology). If any of the disk drives have detected a “threshold exceeded” condition, then an AEN is logged to the 3DM Alarms page. Moreover, if anything unusual is found during any self-test, it will be logged as an Alarm. www.3ware.com...
Page 214: Maintenance Page
Information about the Maintenance page is organized under these headings: • Rescan Controller • Unit Maintenance • Maintenance Task Buttons • Available Drives (to Create Units) from the menu bar. 3ware Serial ATA RAID Controller User Guide Management >...
Page 215: Unit Maintenance
Rescan checks all ports. It checks empty ports for newly plugged-in drives. If those drives were previously part of a 3ware RAID configuration and they still have valid DCB (Disk Configuration Block) information on them, the controller tries to piece them back together into a working unit.
Page 216: Drive Information
User-assigned unique name of the unit. The default setting is The usable capacity (size) of the unit. The capacity (size) of the drive. link removes a drive from the controller Remove Drive link will display. 3ware Serial ATA RAID Controller User Guide...
Page 217 (for example, a RAID 10 where both mirrored pairs each have a failed drive), you will repeat this process a second time. www.3ware.com Physically removing drives which are not in hotswap carriers can result Puts the selected unit in verifying mode. If verify scheduling is...
Page 218 Reconfigures a unit while it is on-line. Migration can be used to Once migration of a unit is started, it cannot be cancelled. Migrate Unit Removes a selected unit and allows you to unplug the drives 3ware Serial ATA RAID Controller User Guide , a dialog box appears which...
Page 219 Delete Unit. create another unit. The drives appear in the list of Available Drives. www.3ware.com Before you click Remove Unit, make sure the unit you are removing is , you will be asked to confirm that you want to...
Page 220 Physically removing drives which are not in hotswap carriers can result button to create a unit for use on the current controller. Create Unit . You will be prompted to select the unit Type, 3ware Serial ATA RAID Controller User Guide...
Page 221 A larger stripe size will give better performance with applications that have a lot of random reads and writes. In general, the smaller the stripe size, the better the sequential I/O www.3ware.com...
Page 222: Alarms Page
Auto Verify , and Continue on Source Error during Rebuild. You can specify the StorSave Profile to be used for the unit. Three Monitor > Alarms 3ware Serial ATA RAID Controller User Guide on the menu bar.
Page 223: Battery Backup Page
Backup is present, see details about it, and perform a battery test. Battery Backup Unit. Firmware. www.3ware.com Clear Alarms button removes all alarms shown in the list. The specific text relating to the alarm condition. on the menu bar. Use this page to determine whether a backup battery Indicates whether the BBU is present.
Page 224 “Charging” the next time the system is powered on. This indicates the BBU is not able to backup the 3ware RAID controller. When the BBU is in the charging state, write caching is disabled automatically on all units attached to the controller.
Page 225: Enclosure Summary Page
This is the amount of time that the battery backup unit can protect the data in the 3ware RAID controller's cache memory. This field is set to zero at the start of a new test and is updated after the test completes. A capacity of zero will also show if the BBU is disconnected and then reconnected.
Page 226: Enclosure Details Page
Shows the ID of the enclosure and the temperature Lists the enclosure slots and indicates which ones contain Check the box for a slot to cause the LED for it to blink in the 3ware Serial ATA RAID Controller User Guide...
Page 227: 3Dm 2 Settings Page
• Password • Page Refresh • Remote Access • HTTP Settings E-mail Notification Use the fields in this section to set up and manage notifications of events by e- mail. www.3ware.com 3DM 2 Settings page on the 3DM 2 Settings...
Page 228: Page Refresh
Enter the current password. Enter the new password. Enter the new password a second time, to be sure Saves password changes. Displays how frequently pages in 3DM will be , select Refresh Page Never 3ware Serial ATA RAID Controller User Guide Enabled...
Page 229: Http Settings
If you change this port, make sure the port you specify is not being used. Failure to do so will cause 3DM to stop responding and you will have to restart it by hand. Change Port button. Saves a new port number. www.3ware.com...
Page 230: Chapter 12. Troubleshooting
Command Logging • Problems and Solutions • Error and Notification Messages Web Resources For support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware RAID controllers, refer to: • 3ware support page at: http://www.3ware.com/support/ • 3ware knowledgebase: http://www.3ware.com/KB/kb.asp...
Page 231: Before Contacting Customer Support
Before Contacting Customer Support Three screens in 3DM 2 provide controller version and status information that can be helpful when contacting 3ware Customer Support with questions or for troubleshooting: Controller Summary, Unit Details, and Unit Information. You can copy and paste the information from these screens into an email using the system clipboard.
Page 232: Problems And Solutions
3ware. If you have a different type of motherboard available, you may want to test the controller in it to see if the 3ware BIOS screen appears. The motherboard's BIOS may need to be upgraded. Check the web site of the motherboard manufacturer to download and install their latest BIOS.
Page 233: Problems In 3Dm
Remember that deleting a RAID unit overwrites any existing data on the member drives. Problems in 3DM Q6: A 3ware RAID controller does not show in the list of controllers. You may not have the most recent driver for your controller.
Page 234: Error And Notification Messages
Chapter 12. Troubleshooting Error and Notification Messages Error and notification messages are issued by the 3ware RAID controller when an error is detected or when an action is completed. These messages are sometimes referred to as AENs (asynchronous event notifications).
Page 235 002F Verify not started; unit never initialized 0030 Drive not supported 0032 Spare capacity too small for some units 0033 Migration started 0034 Migration failed 0035 Migration completed 0036 Verify fixed data/parity mismatch 0037 SO-DIMM not compatible 0038 SO-DIMM not detected www.3ware.com...
Page 236 0050 Battery capacity test completed 0051 Battery health check started 0052 Battery health check completed 0053 Battery capacity test is overdue 0055 Battery charging started 0056 Battery charging completed 0057 Battery charging fault 3ware Serial ATA RAID Controller User Guide...
Page 237: Controller Reset Occurred
Error and Notification Message Details 0001 Controller reset occurred The 3ware RAID controller has detected a soft reset from the device driver. If the 3ware RAID controller fails to respond to the device driver within a reasonable amount of time, the device driver may issue a soft reset to the 3ware RAID controller and retry the command packet.
Page 238: Unclean Shutdown Detected
“About Initialization” on page 148 0008 Unclean shutdown detected The 3ware RAID controller has the ability to detect if the system has been shutdown via the standard shutdown mechanism of the operating system 3ware Serial ATA RAID Controller User Guide...
Page 239: A Drive Error Detected
One such drive failure is when the drive indicates back to the 3ware RAID controller that it was unable to complete a command. If the drive returns an error to the 3ware RAID controller, you are notified by this message.
Page 240: C Initialize Started
The SMART status of each drive attached to the 3ware RAID controller is monitored daily. If a failure of any drive is determined to be likely, you are notified by this message.
Page 241: Downgrade Udma Mode
If the data becomes corrupted between the drive and the 3ware RAID controller (e.g., an intermittent cable connection) the 3ware RAID controller detects this as a UDMA CRC or cable error. The 3ware RAID controller then retries the failed command three times at the current UDMA transfer rate.
Page 242: Cache Flush Failed; Some Data Lost
At this point, the 3ware RAID controller has a good copy of the requested data in its cache memory. It will then use this data to force the failing drive to reallocate the bad sector, which essentially repairs the sector.
Page 243: Dcb Checksum Error Detected
The DCB format expected by the 3ware RAID controller and the DCB that is written on the drive must be compatible. If a unit that was created on a very old 3ware product is connected to a newer 3ware RAID controller, this message is posted and the 3ware RAID controller rejects the drive.
Page 244: E Replacement Drive Capacity Too Small
002E Replacement drive capacity too small The 3ware RAID controller notifies you by this message when the replacement drive capacity is smaller than required. The replacement drive must be equal to or greater capacity than the drive it is replacing.
Page 245: F Verify Not Started; Unit Never Initialized
148. 0030 Drive not supported 3ware 8000 and 9500S Serial ATA controllers only support UltraDMA-100/ 133 drives when using the parallel to serial ATA converter. This message indicates that an unsupported drive was detected during rollcall or a hot add.
Page 246: A Drive Power On Reset Detected
SO-DIMM is put on the controller. For a list of SODIMMs compatible with the 9500S, see http://www.3ware.com/KB/article.aspx?id=11748. Other 3ware controller models do not have memory that can be removed. 0038 SO-DIMM not detected This message applies to the 3ware 9500S controller which has removable memory.
Page 247: F Flash File System Error Detected
The configuration parameters which are lost will then return to their default values. 0041 Unit number assignments lost The 3ware RAID controller tries to keep the unit numbers persistent across soft resets. This message will be sent if unit number assignments were lost www.3ware.com...
Page 248: Primary Dcb Read Error Occurred
If the voltage is below the warning threshold, this message will be posted. When this event happens, the Battery Backup Unit is still able to backup the 3ware RAID controller, but you should replace the battery. 0046 Battery voltage is high The Battery Backup Unit measures and evaluates the battery pack voltage on a continuous basis.
Page 249: C Battery Temperature Is Too Low
If the temperature is below a warning threshold, this message will be posted. When this event happens, the Battery Backup Unit is still able to backup the 3ware RAID controller but you should replace the battery pack.
Page 250: D Battery Temperature Is Too High
This message is posted when the Battery Backup Unit starts a battery test. The test estimates the battery capacity in hours, which is how long the Battery Backup Unit can back up the 3ware RAID controller. This test performs a full battery charge/discharge/re-charge cycle and may take up to 20 hours to complete.
Page 251: Battery Capacity Test Is Overdue
0052 Battery health check completed The Battery Backup Unit evaluates periodically the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This message is posted to the host when this health check has completed.
Page 252 The Battery Backup Unit periodically evaluates the health of the battery and its ability to backup the 3ware RAID controller in case of a power failure. This message is posted when the result of the health test is below the warning threshold.
Page 253: Appendices
Appendices The following information is available in the appendices: • Appendix A, “Glossary” on page 244 • Appendix B, “Compliance and Conformity Statements” on page 250 • Appendix C, “Warranty, Technical Support, and Service” on page 252 www.3ware.com...
Page 254 3ware controllers, disks, and units, without having to boot the operating system. 3BM is included with the controller and is updated when the controller firmware is upgraded. The latest firmware and code set is available for download from the 3ware web site: http://www.3ware.com/support/ •...
Page 255 RAID unit by flashing the appropriate LEDs. • than a GUI (graphical user interface). It has the same functionality as 3DM, and can be used to view, maintain, and manage 3ware controllers, disks, and units. • Configuration •...
Page 256 A drive that is available, online, and designated as a spare. . The process of removing a disk drive from the system . A two-wire serial bus solution used as a control, 3ware Serial ATA RAID Controller User Guide Chassis-monitoring functions...
Page 257 • JBOD. a bunch of disks.” Note that earlier versions of the 3ware RAID controller exported JBODs to the OS. By default, this is not the case in 9000-series controllers. However, a policy in 3BM can be set that allows JBODs to be seen by the OS.
Page 258 The process of making a unit unavailable to the The process of using an existing unit of A test that can be performed on a scheduled basis. Available The delay between drive groups that will spin up, at one 3ware Serial ATA RAID Controller User Guide...
Page 259 RAID 5 parity and compare it to what is written on the disk drive. www.3ware.com . The size of the data written to each disk drive in RAID unit The process of breaking up files into smaller sizes and A logical unit of storage that is part of another unit.
Page 260: Compliance And Conformity Statements
• Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCC radio frequency emission limits, use shielded cables and connectors between all parts of the computer system. 3ware Serial ATA RAID Controller User Guide...
Page 261: Microsoft Windows Hardware Quality Lab
Since the certification process may lag behind the release of the drivers, please refer to our WEB site at www.3ware.com for current certification information. European Community Conformity Statement...
Page 262: Warranty, Technical Support, And Service
Warranty Service and RMA Process AMCC Technical Support and Services Sales and ordering information Feedback on this manual 3-Year Hardware Warranty: AMCC warrants AMCC will replace a defective media purchased with 3ware Serial ATA RAID Controller User Guide 1-Year Hardware Warranty: AMCC...
Page 263: State Law Provisions
(transit time not included). Advanced replacement is available with a credit card number with authorization in the amount equaling the then current list price of the 3ware Serial ATA RAID Controller, including shipping costs. As soon as practicable thereafter, AMCC will ship the advanced replacement to you at the address of your choosing.
Page 264: Amcc Technical Support And Services
AMCC Technical Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the AMCC World Wide Web site at http://www.3ware.com. AMCC’s 3ware software library is accessible at: http://www.3ware.com/support/download.asp Web-based software downloads feature upgrading multiple switches simultaneously.
Page 265: Index
3ware HTML Bookshelf 3ware Sidecar LED status indicators 3wUpdate.exe A-Chip definition active content in the 3ware HTML Bookshelf, security message about Backup DCB read error detected (0043) Battery capacity is below error level (0059) Battery capacity is below warning level (0058)
Page 266 Battery Backup Information page testing battery capacity viewing battery information BIOS showing version BIOS Manager, using blinking LEDs (drive locate) Boot volume size definition boot volume size, specifying bootable unit, specifying 3ware Serial ATA RAID Controller User Guide 166, 193, 196, 216...
Page 267 Windows Controller Details page, 3DM controller details, 3BM Controller error occurred (0003) Controller Information screen Controller reset occurred (0001) Controller Settings page, 3DM www.3ware.com Controller Summary page, 3DM conventions in the user guide creating a unit basic steps configuration options...
Page 268 RAID 5 units RAID 50 units Initialize completed (0007) Initialize failed (000E) Initialize paused (003C) Initialize started (000C) Initializing (unit status) Inoperable (unit status) inoperable units (about) 3ware Serial ATA RAID Controller User Guide 190, 191 193, 196 193, 196...
Page 269 121, 208 definition Migration completed (0035) Migration failed (0034) Migration paused (003E) Migration started (0033) mirrored disk array www.3ware.com definition 4, 247 RAID 1 motherboard boot sequence Mozilla, setting up Multi LUN support (auto-carving) multiple volumes in one unit...
Page 270 (3DM) definitions controller drive unit drive, viewing (3DM) status LEDs unit, viewing (3DM) StorSave profile setting 117, 199 stripe size changing definition striping definition subunit definition system requirements 3ware Serial ATA RAID Controller User Guide 14, 88, 94...
Page 271 3BM in 3DM removing in 3DM 128, 129 removing vs. deleting statuses Unit Maintenance in 3DM unit number (definition) www.3ware.com unit statuses verifying a unit in 3BM in 3DM volumes write cache, 3DM write cache, enabling and disabling Unit deleted (000D)
Page 272 WHQL (Windows Hardware Quality Labs), Microsoft WinAVAlarm Windows alert utility (WinAVAlarm) working in 3BM write cache 14, 198 disable on degrade, part of Storsave profile enabling in 3BM enabling in 3DM write journaling, part of StorSave profile 3ware Serial ATA RAID Controller User Guide...

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3Ware 9650SE-2LPB-10 User Manual

Table of Contents

Chapter 1. Introducing the 3Ware® SATA RAID Controller

Chapter 2. Getting Started with Your 3Ware RAID Controller

Chapter 3. First-Time RAID Configuration Using 3BM

Chapter 4. Driver Installation

Chapter 5. 3Ware BIOS Manager 2 (3BM 2) Introduction

Chapter 6 3DM 2 (3Ware Disk Manager) Introduction

Chapter 7 Configuring Your Controller

Chapter 8. Configuring Units

Chapter 9. Maintaining Units

Chapter 10. Maintaining Your Controller

Chapter 11. 3DM 2 Reference

Chapter 12. Troubleshooting

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Summary of Contents for 3Ware 9650SE-2LPB-10