Problems And Solutions; Enclosure-Related Problems; Hardware Installation Problems - 3Ware 9550SXU-12 User Manual

Problems and Solutions

Enclosure-Related Problems

Hardware Installation Problems

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This section covers some common problems and solutions. It is organized into
the following sections:
• Enclosure-Related Problems
• An LED is blinking red on an enclosure.
• Hardware Installation Problems
• The 3ware BIOS screen never appears
• Need to boot from a non-3ware device without changing the boot
order
• Software Installation Problems
• The 3ware RAID controller was configured without problems, but the
system does not boot
• A unit shows up as unusable, because of missing drives:
• Problems in 3DM and 3BM
• A 3ware RAID controller does not show in the list of controllers
• When booting a system, a drive is not showing up in the startup
screens, in 3BM, or in 3DM
An LED is blinking red on an enclosure.
A blinking red LED on an enclosure may indicate that there is a "predicted
fault" on the drive in that slot. Actual LED behavior will depend on the
enclosure manufacturer. Refer to the user guide for your enclosure.
Such an error can result from a number of different factors, including a
SMART error, read error, or cable error. The drive has not failed yet, but may
fail soon.
For additional information about the LED indicators on an enclosure, see
"Enclosure Drive LED Status Indicators" on page 149.
Two common problems during hardware installation are listed below. For
details related to other issues, check the 3ware KnowledgeBase:
www.3ware.com/KB/kb.asp.
The 3ware BIOS screen never appears
• The 3ware RAID controller may not be installed properly. Reinstall the
hardware and reboot.
Problems and Solutions
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