Command Logging - 3Ware 9550SXU-12 User Manual

Troubleshooting

Command Logging

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All changes that are made to RAID configurations using 3DM or CLI are
automatically stored in a special log file, tw_mgmt.log. This log can be
helpful to AMCC technical support for troubleshooting problems with your
RAID controller and units.
Under Linux and FreeBSD tw_mgmt.log is in the /var/log directory.
For Windows Vista and Windows Server 2008, tw_mgmt.log is in
\ProgramData\AMCC.
For earlier versions of Windows, tw_mgmt.log is in \Documents and
Settings\All Users\Application Data\AMCC.
When you install 3DM, you are given the option of turning Command logging
on or off. If you later want to disable it, you can do so through the CLI. (For
details see the 3ware SAS/SATA RAID Controller CLI Guide.)
There are other logs that may be useful to technical support. For instructions
in how to collect the system logs, see
article.aspx?id=15123.
3ware SAS/SATA RAID Software User Guide, Version 9.5.1
http://www.3ware.com/KB/