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Nortel Application Gateway 1000
Nortel Application Gateway Release 6.1
Hardware Installation Guide
Installation
Document Number: NN42360-300
Document Release: Standard 01.04
Date: January 2007
Year Publish FCC TM
Copyright © 2007 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility for their applications of any products
specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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Summary of Contents for Nortel 1000

  • Page 1 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
  • Page 3: Table Of Contents

    Audience Organization Conventions Related Documentation Online Documentation Application Gateway Overview C H A P T E R Power Cooling Card Slots Connectors Planning and Engineering C H A P T E R Environmental Conditions Grounding Power Hardware Installation and Initial Configuration C H A P T E R Readiness Checklist Materials Required...
  • Page 4 Contents Upgrading the Memory Verifying a Successful Memory Upgrade Application Gateway Hardware Installation Guide...
  • Page 5: Audience

    Preface This preface describes who should read the Application Gateway Hardware Installation Guide, how it is organized, and its document conventions. Audience This installation guide is intended for service technicians who will install the Application Gateway and for administrators who need to troubleshoot the hardware.
  • Page 6: Conventions

    Conventions Conventions This guide uses the following conventions: Convention boldface font boldface screen font Notes use the following conventions: Means reader take note. Notes contain helpful suggestions or other Note important information. Tips use the following conventions: Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information.
  • Page 7: Online Documentation

    Online Documentation Online Documentation To access Nortel Networks documentation online, click the Technical Documentation link under Support on the Nortel Networks home page: http://www.nortelnetworks.com/ Application Gateway Hardware Installation Guide...
  • Page 8 Online Documentation viii Application Gateway Hardware Installation Guide...
  • Page 9: Chapter 1 Application Gateway Overview

    Chapter Application Gateway Overview Nortel Application Gateway 1000 The applications delivered to Nortel IP Phones and wireless devices include Nortel Voice Office applications, Nortel Guest Services, and transformed business applications. The location of an Application Gateway in a network is largely based on the configuration of the existing network.
  • Page 10: Power

    Chapter 1 Application Gateway Overview Power Power The power cord connector is located on the left-hand corner on the rear of the Application Gateway. When the green power LED, on the left side, is illuminated, the power is on.The Power On/Off switch is on the front faceplate.
  • Page 11: Front Connectors And Media Drives

    Front Connectors and Media Drives Figure 1 Gateway. Figure 1 Connectors on the front of the Application Gateway CD-ROM and floppy drives The front DB-9 serial port is used to connect the Application Gateway • to a computer that is capable of running terminal emulation software. This connection is used to access the Application Gateway Serial Console during initial configuration.
  • Page 12: Rear Connectors And Ports

    Chapter 1 Application Gateway Overview Connectors Rear Connectors and Ports Figure 2 Gateway. Figure 2 Connectors on the back of the Application Gateway not used Universal AC not used power cord connector The AC power cord connector is at the back of the Application •...
  • Page 13: Serial Ports

    Serial Ports The Application Gateway has two serial ports, as shown in ports can be used to connect the server to a maintenance terminal. The serial port is used during initial configuration of the Application Gateway. Figure 3 Serial port location on the front and back of the Application Gateway Front port Chapter 1 Application Gateway Overview...
  • Page 14 Chapter 1 Application Gateway Overview Connectors Application Gateway Hardware Installation Guide...
  • Page 15: Chapter 2 Planning And Engineering

    Chapter Chapter 2 Planning and Engineering The following topics describe the environmental, grounding, and power requirements of the Nortel Application Gateway 1000: Environmental Conditions, page 7 • Grounding, page 8 • Power, page 9 • Environmental Conditions The environment in which the Application Gateway operates must meet...
  • Page 16: Grounding

    Chapter 2 Planning and Engineering Grounding – – – Each Application Gateway can dissipate up to 125 Watts of power. Grounding Like all system equipment, the Application Gateway must be thoroughly grounded. For more information, refer to the Planning and Engineering document provided with your call server.
  • Page 17: Power

    Power Tables 1, 2, and 3, list the AC power input requirements for the Application Gateway in North America, the United Kingdom, and Europe. Table 4 summarizes these input requirements to determine the power consumption of the Application Gateway. Table 1 Voltage Frequency Power...
  • Page 18 Chapter 2 Planning and Engineering Power Table 3 Voltage Frequency Power (I/P max) Fuse Outlet Type Table 4 Slot Application Gateway Hardware Installation Guide AC input requirements for an Application Gateway (Germany) Recommended: 230 Volts Maximum limits: 180 and 250 Volts Single phase 50 Hz 200 VA maximum...
  • Page 19: Readiness Checklist

    Chapter Hardware Installation and Initial Configuration The following topics describe how to install the Nortel Application Gateway 1000 in a 19-inch rack, connect it to the network, and perform initial configuration: Readiness Checklist, page 11 • Materials Required, page 12 •...
  • Page 20: Chapter 3 Hardware Installation And Initial Configuration

    Chapter 3 Hardware Installation and Initial Configuration Materials Required Table 5 Have you: Obtained the following: screwdrivers • an ECOS 1023 POW-R-MATE or similar type of • multimeter appropriate cable terminating tools • a computer to be connected directly to the Application •...
  • Page 21 Chapter 3 You will need one network cable to connect the Application Gateway to a LAN or two cables if the Application Gateway will straddle two networks. The contents of the accessories pouch to install the Application Gateway. The accessories pouch should contain the following items: Two support brackets (A) Two rack-mounting brackets (B) Six rack-mount bracket screws (10-25 x 1/4”...
  • Page 22: Upgrading The Application Gateway Memory

    Chapter 3 Hardware Installation and Initial Configuration Upgrading the Application Gateway Memory Upgrading the Application Gateway Memory The Application Gateway must be equipped with 1 GByte of memory. Two NTDU80 Upgrade Kits can be used to provision 1 GByte of memory on any 256-MByte or 512-MByte Application Gateway.
  • Page 23: Preparing For Rack Mounting

    Preparing for Rack Mounting To prepare the Application Gateway for rack mounting: The Front Mount Bracket assembly is not intended for use as a slide rail Note system. The Application Gateway must be firmly attached to the rack. Make sure the Application Gateway is not plugged-in to an electrical outlet.
  • Page 24 Chapter 3 Hardware Installation and Initial Configuration Preparing for Rack Mounting Figure 6 Left hinge mount Figure 7 Right hinge mount When the door is attached to the Application Gateway and rack-mount apparatus, it should appear as shown in Figure 8. Application Gateway Hardware Installation Guide 553-AAA0098 553-AAA0099...
  • Page 25: Rack Mounting

    Figure 8 Snapped-in bezel door Rack Mounting Read the following warnings carefully before installing the Application Gateway in the rack. Chapter 3 Hardware Installation and Initial Configuration 553-AAA0100 DANGER OF ELECTRIC SHOCK DISCONNECT AC POWER Make sure the Application Gateway is completely disconnected from any AC power source before performing this procedure.
  • Page 26: Rack Mounting

    Chapter 3 Hardware Installation and Initial Configuration Rack Mounting To rack mount the Application Gateway: Attach the rack-mount brackets (B in the equipment rack. Install the left and right side at an equal height. Use standard length screws from the accessories pouch, and screw them into the top and bottom drill holes of the bracket.
  • Page 27 Figure 9 Installed rack-mount bracket When both brackets are fixed in place, do the following: Align the rack-mount brackets on the Application Gateway with the slide rail system on the rack posts. Slide the Application Gateway in place. Refer to Figure 10 on page Chapter 3 Hardware Installation and Initial Configuration...
  • Page 28 Chapter 3 Hardware Installation and Initial Configuration Rack Mounting Figure 10 Tighten the screws through the faceplate of the Application Gateway to the rack-mount bracket. Note Application Gateway Hardware Installation Guide Rack-mounting the Application Gateway Do not apply excessive torque while tightening the bolts. The bezel door is plastic and does not require or withstand overtightening.
  • Page 29: Connecting And Powering Up The Application Gateway

    Connecting and Powering up the Application Gateway In geographic regions that are susceptible to electrical storms, Nortel recommends that you plug the Application Gateway into an AC surge suppressor. The default IP address of the Application Gateway is 10.20.30.40, with a netmask of 255.255.0.0.
  • Page 30 Chapter 3 Hardware Installation and Initial Configuration Connecting and Powering up the Application Gateway – The P1 port (interface 0) is the bottom one of the two network interfaces shown in The P2 port (interface 1) is the top one of the two network interfaces shown Figure Figure 11 Power...
  • Page 31 Set the COM port on the maintenance terminal as follows: Terminal type: VT100 • Speed: 19200 • Data bits: 8 • Parity: none • Stop bits: 1 • Flow control: hardware • The Application Gateway is shipped with the Admin/Serial port Note set to 19200 Bit/s.
  • Page 32 Chapter 3 Hardware Installation and Initial Configuration Connecting and Powering up the Application Gateway Figure 13 Application Gateway with open bezel door Floppy and CD-ROM Drives Note 1: The MAC addresses are visible on the lower right-hand side when the bezel door is open. See Note 2: MAC1 is Port 1 and MAC2 is Port 2.
  • Page 33 Figure 15 Application Gateway indicators and power switch Power Drive Status The Application Gateway LED indicators show the following: – – – Chapter 3 Connecting and Powering up the Application Gateway Port 1 (ELAN Port 2 (TLAN network interface) network interface) Link 100Mbps Link...
  • Page 34 Chapter 3 Hardware Installation and Initial Configuration Connecting and Powering up the Application Gateway – – A console window appears on the maintenance terminal. When the maintenance terminal screen displays an instruction for entering setup mode, follow that instruction. Use the command line to change the boot sequence to (1) CD and (2) hard drive.
  • Page 35: Alternate Procedure If Using A Crossover Cable

    If they are not correct, type n when asked to commit your changes, then type 0 (Express Setup) to change settings. To test the connection, verify that the Application Gateway can ping connected network devices: Type 1 (Ping), press Enter, and enter the IP address that you want to ping.
  • Page 36 Chapter 3 Hardware Installation and Initial Configuration Connecting and Powering up the Application Gateway Press the power switch on the back of the Application Gateway (behind the bezel door) to start it. Power on the personal computer that you will connect to it.
  • Page 37: Installing Licenses

    If the Application Gateway can access the connected device (router, • application server, etc.) from the same subnet as it receives client requests, use one network cable. Connect Application Gateway interface port 0 (P1) to your network. This is the typical configuration. If the Application Gateway will straddle two networks, use two •...
  • Page 38: Third-Party Software

    Chapter 3 Hardware Installation and Initial Configuration Connecting and Powering up the Application Gateway When you save the Application Gateway configuration (Administration > Maintenance), license information is included in the backup file. To view the number of available licenses: In the Administration Tool, go to the Administration > Licenses page. •...
  • Page 39: Appendix

    Appendix Upgrading Memory The Application Gateway must be equipped with 1 GByte of memory. Two NTDU80 Upgrade Kits can be used to provision 1 GByte of memory on the Application Gateway. The following topics explain how to upgrade the memory using this kit: Preparation, page 31 •...
  • Page 40: Appendix A Upgrading Memory

    Appendix A Upgrading Memory Preparation Application Gateway Administration Guide DANGER OF ELECTRIC SHOCK HAZARDOUS CONDITIONS, POWER SUPPLY: Hazardous voltage, current, and energy levels are present inside the power supply. There are no-user-serviceable parts inside the power supply; servicing should be done by technically qualified personnel.
  • Page 41 CAUTION WITH ESDS DEVICES ELECTROSTATIC DISCHARGE (ESD) AND ESD PROTECTION: Since the Application Gateway can be extremely sensitive to ESD, perform the procedures in this section only at an ESD workstation. If an ESD station is not available, you can reduce the risk of ESD damage by: Wearing the antistatic wrist strap provided •...
  • Page 42 Appendix A Upgrading Memory Upgrading the Memory Upgrading the Memory The general steps for upgrading the memory of the Application Gateway are as follows: Remove the cover of the Application Gateway. Remove the existing DIMM boards. Insert the new DIMM boards. Replace the cover on the Application Gateway.
  • Page 43 Figure 17 Removing/replacing the cover on the Application Gateway Remove the 128 Mbyte DIMM boards from the Application Gateway. Refer to Figure 18 on page CAUTION Hold the tips of your fingers lightly on the back edge (D) of the DIMM board to prevent the board from suddenly ejecting from the socket (C).
  • Page 44 Appendix A Upgrading Memory Upgrading the Memory Grasp the ejector lever (E) on the other end of the DIMM board and carefully push down on the lever until the DIMM board is loose from the socket. Figure 18 553-AAA1110 Application Gateway Administration Guide Removing a 128 Mbyte DIMM board...
  • Page 45 Gateway board. Note 1: Use only DIMM boards contained in the NTDU80 Application Gateway Memory Upgrade Kit. Nortel does not recommend the use of other memory modules. Note 2: Do not mix the new 512 Mbyte DIMM boards with the original 128 Mbyte DIMM boards.
  • Page 46 Appendix A Upgrading Memory Upgrading the Memory Figure 19 Replace the cover on the Application Gateway. Refer to page Position the cover on the Application Gateway with the notched edge (B) facing the front and the slotted sides of the cover inside the frame. Grasp the back edge of the cover.
  • Page 47: Application Gateway

    Verifying a Successful Memory Upgrade Use the following procedure to ensure that the memory upgrade was successful. To verify a successful memory upgrade: When upgrading to 1 GByte, the system responses indicate “1 GB” or Note “1024 MB” instead of “512 MB”. Connect a standard serial interface (straight-through) cable to the maintenance terminal and to the serial port on the back (not the front) of the Application Gateway.
  • Page 48 Appendix A Upgrading Memory Verifying a Successful Memory Upgrade Exit, saving the changes. Do not change any other settings. The Application Gateway reboots and performs a more detailed memory test at boot time. If “512MB OK” appears on the screen, the memory upgrade has been successful.
  • Page 50 Nortel Application Gateway 1000 Hardware Installation Guide Installation Copyright © 2006, 2007 Nortel Networks. All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty.

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