Nortel 1000 Con?guration guide Manual
  1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Server
  5. 1000 Con?guration guide
  6. Manual

Nortel 1000 Con?guration guide Manual

To mcs 5100 converged desktop type 2
Hide thumbs Also See for 1000 Con?guration guide:
Table of Contents

Advertisement

Quick Links

Nortel Communication Server 1000
Communication Server 1000 to
MCS 5100 Converged Desktop
Type 2 Configuration Guide
NN43001-321
.

Advertisement

Table of Contents
loading

Related Manuals for Nortel 1000 Con?guration guide

Summary of Contents for Nortel 1000 Con?guration guide

  • Page 1 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321...
  • Page 2 KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Procedure

    December 2007 Standard 01.03. This document is up-issued to update the Converged Desktop Feature installation. June 2007 Standard 01.02. This document is up-issued to remove the Nortel Networks Confidential statement. May 2007 Standard 01.01. This document is up-issued to support Communication Server (CS) 1000 Release 5.0.

  • Page 4: Procedure

    Communication Server 1000 Release 4.5, and Multimedia Communication Server 5100 Release 3.5. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 5: Table Of Contents

    Finding the latest updates on the Nortel Web site 7 Getting help from the Nortel Web site 7 Getting help over the telephone from a Nortel Solutions Center 7 Getting help from a specialist by using an Express Routing Code 8...

  • Page 6: Procedure

    Configure Meet Me Audio Conferencing 94 Procedure 10 Using the MCS 5100 Translation Verification tool 101 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 7: How To Get Help

    Getting help over the telephone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

  • Page 8: Getting Help From A Specialist By Using An Express Routing Code

    To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to: www.nortel.com/erc...

  • Page 9: Introduction

    Note on legacy products and releases This technical document contains information about systems, components, and features that are compatible with Nortel CS 1000 Release 3.5 and MCS 5100 Release 4.0 software. For more information on legacy products and releases, click the Technical Documentation link under Support &...

  • Page 10: Intended Audience

    Refer to the following MCS 5100 documentation for additional information about CDS: • Provisioning Client User Guide (NN42020-105) Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 11 Feature Description Guide (NN42020-125) • Interworking Fundamentals (NN42020-127) Online To access Nortel documentation online, click the Technical Documentation link under Support & Training on the Nortel home page: www.nortel.com CD-ROM To obtain Nortel documentation on CD-ROM, contact your Nortel customer representative.
  • Page 12 12 Introduction Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 13: Converged Desktop Services

    This section also provides an overview of dialing plan and numbering plan issues for mixed CS 1000/MCS 5100 networks. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 14: How Converged Desktop Services Works

    MCS 5100. Figure 1 Converged Desktop Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 15 Class of Service to allow CDS messaging (the options described in "CDS configuration: overview" (page 47)). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 16 The MCS 5100 Client activates call logs. If the destination is another SIP device, the MCS 5100 Client allows multimedia features. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 17 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 18 "Click-to-Call" mechanism to engage the CS 1000 client in the call. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 19 A call from the inbox to the PSTN is not supported. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 20 User B answers call. Active message sent. Active message sent. Call timer started. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 21 Initial call is answered. Call is answered. Call made to user B. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 22 Call flow: call terminating to a user with a CDMV Class of Service Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 23 flow and messaging that occurs for a call terminating to a user with a CDMO Class of Service. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 24 Converged user B answers call. Call is established between user A and converged user B. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 25 field on the PC Client. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 26: Operating Parameters And Feature Interactions

    The selected mode determines which functionality is available, as described throughout this document. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 27: Call Walk-Throughs

    Figure 10 "Combined incoming and outgoing Converged Desktop call" (page 29) Figure 6 Outgoing Converged Desktop call Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 28 Incoming call to CDMV user with NO forking Figure 9 Incoming call to CDMO user Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 29: Feature Requirements

    CS 1000 systems require: • CS 1000 Release 4.0 or later software • Nortel Symposium Call Center (NGCC) (also referred to as Next Generation Call Center) package 311 (Level 2 or 3b) • SIP Gateway and Converged Desktop Package (SIP) package 406 (Level 2) •...

  • Page 30: Feature Implementation

    The MCS 5100 translation engine supports both digit-based and alphanumeric addresses. Examples are 3435573 and asmith. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 31 CS 1000 client as on an MCS 5100 client. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 32 Public address space — which is subdivided into the following categories: Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 33 If Rule 4 is not followed, a CDP DN may be incorrectly interpreted as a UDP number or a public/local number as a UDP number. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 34 Multimedia PC Client user interface, but use their CS 1000 client to conduct the voice conversation when in Converged Mode. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 35 The problem arises because directory entries are created by users themselves (PA, Contact Info), MCS 5100 system administrators, or an external Directory Service (such as the Nortel Global Directory). Directory entries may not include the required access codes. Users must be warned to ensure that all directory entries they intend to use include correct access codes.
  • Page 36 36 Converged Desktop Services Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 37: Examples Of Dialing And Numbering Plan Configuration For Mixed Networks

    1000/MCS 5100 network. UDP numbers are used to dial among sites. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 38 Figure 11 "Network diagram: mixed UDP" (page 38) shows this network. Figure 11 Network diagram: mixed UDP Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 39 Configure the CS 1000 SIP Trunk Gateways at each site with appropriate phone-context strings: Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 40 Configure the user’s Preferred Audio Device (PAD) as: 6 + UDP Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 41 For example: to/from digits 2 to 7, length 4, remove 0, number qualifier="cdp.udp", Gateway Route Type = private Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 42: Mixed Network Example: Cdp

    Figure 12 "Network diagram: mixed CDP" (page 43) shows this network. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 43 Configure the HLOC codes for user groups (that is, customers). For example: HLOC = 34 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 44 The MCS 5100 setup includes both a user setup and translation setup. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 45 If the Public/National number qualifier is received, insert 91. For example, if number qualifier="+1", insert 91. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 46 For example: to/from digits 2, length 5, remove 0, number qualifier="cdp.udp", Gateway Route Type = private Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 47: Cds Configuration: Overview

    MCS 5100 PC Clients in a Click-to-Call call from a Friends list or call log. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 48: Description Of The Network Configured In This Document

    IP Telephony node — 12.123.1.123 • MCS Application server — 12.234.3.234 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 49: Configuring Cs 1000

    The following is a summary of the tasks in this section: "LD 15 Configure CLID and HLOC." (page 50). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 50 CLID entry to be configured (Table 0 for CLID) ---HLOC Home Location Code (ESN) Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 51 - VSID VAS Identifier = 32 to 47 for Small Systems = 32 to 127 for Large Systems Nortel recommends that the VAS Identifier match the ELAN Link number configured in the last step (LD 17 — Configuring AML). - ELAN...
  • Page 52 Electronic Switched Network NARS/BARS Access Code 1 NARS/BARS Access Code 2 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 53 Customer number as defined in LD 15. FEAT Electronic switched network Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 54 FEAT Network translation tables TRAN AC1 or AC2 Access code, where: Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 55 Distant Steering Code x...x Service DN -FLEN (0)-24 Flexible length number of digits Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 56 = CLID table entry of (0)-N, where N = the value entered at the SIZE prompt in LD 15 minus 1 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 57: Configuring Sip Cds On The Signaling Server

    "Node configuration web page" (page 57). Figure 13 Node configuration web page Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 58 Select SIP CD Services to expand the section, as shown in Figure 15 "SIP CD Services" (page 59). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 59 DN. The Call Server’s numbering plan directs the call to the Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 60 User Info. field for Invite message on the Converged Desktop MV Set: Verify the field against the following string: Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 61 PCA so CDS can process the call, the Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 62 MCS 5100. The timeout range is 1 to 30 seconds (default is 5 seconds). Note: Nortel recommends that the timeout value not be configured as a small value. If the time is too short, then a delayed packet can eventually reach the MCS 5100. This can cause a "race condition"...
  • Page 63 Note: The values entered in these fields must agree with values entered in MCS 5100. See "Configure number qualifiers" (page 72). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 64 Figure 18 "Verifying configuration: cdsAgentShow" (page 65), CDN is the Converged Telephone Call Forward DN. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 65 CS 1000 SIP configuration and UDP location dialing 65 Figure 17 Verifying configuration: cdsShow Figure 18 Verifying configuration: cdsAgentShow Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 66: Configuring The Converged Desktop User

    66 Configuring CS 1000 Note: If your Agents do not show Up, you may not have Nortel Symposium Call Center (NGCC) package 311 equipped. You need CS 1000 PEP MPLR19786 if the package is not equipped and you are using CS 1000 Release 4.0 software. This PEP is not required on CS 1000 Release 4.5 or later software.

  • Page 67: Configuring Mcs 5100

    Service Domain configured in MCS with the same name as in CS 1000. For this example, the domain name is mydomain.com. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 68: Implementation Summary

    Enter 12.123.1.123, the IP address of the IP Telephony node, in the Authorized Node IP Address field. Click Add. Click Apply. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 69: Configuring The Sip Gateway, Trunk, And Trunk Group

    The Provisioning Client Login web page opens, as shown in Figure 20 "Provisioning Client Login" (page 70). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 70 The Add a new gateway web page opens, as shown in Figure 22 "Provisioning Client: Add a new gateway" (page 71). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 71 Provisioning Client: Create new gateway route b. Enter myGWRoute in the Route Name text box. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 72 Procedure 1 "Configuring SIP CDS on the Signaling Server" (page 57). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 73 CS 1000 SIP URI Map Figure 26 CS 1000 NRS Endpoint Routing Entries Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 74: Configuring Number Qualifiers

    Delete any of all of them as you prefer. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 75: Configuring A Route List

    Enter the IP address of the MCS Provisioning Client in a web browser. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 76 Description text box. d. Click Save. Add a new route list, as follows: Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 77 CDP route • private UDP route • Gateway CDP route Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 78: Configuring Routes For Each Dialing Plan Entry

    The Create New Telephony Route web page opens, as shown Figure 31 "Provisioning Client: Create New Telephony Route" (page 79). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 79 NRoute Route Route Route GW RouteGW Private Private Private Public Public Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 80 "Provisioning Client: Pre translations" (page 81). The Current Pretranslations section shows any pretranslations currently configured. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 81: Configuring A Converged Desktop User

    Procedure 7 "Configuring a Service Package" (page 82) configure a Service Package. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 82: Configuring A Service Package

    Select Yes from the Converged Desktop Enabled drop-down list. Click Save. Figure 33 Provisioning Client: Create new package Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 83: Configuring A Converged Desktop User In Mcs 5100

    Enter appropriate values in the fields, including the following: a. Enter 3345573 in the Private Charge ID text box. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 84 If you are configuring UDP, enter the Access Code (AC1 or AC2) + HLOC + DN of the converged telephone. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 85 Select Enterprise Converged User from the Converged Desktop User Type drop-down list. —End— Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 86 86 Configuring MCS 5100 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 87: Cs 1000 Nrs Operation

    The MCS 5100 Session Manager represents all MCS 5100 endpoints in the CS 1000 provisioning. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 88: Operation

    These domains must match in both CS 1000 and in MCS 5100. Figure 36 Service Domain Figure 37 Level1 Domain Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 89 This effectively configures the CS 1000 as an NRS endpoint. See Figure 39 "Gateway Endpoints" (page 89). Figure 39 Gateway Endpoints Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 90 SIP transport protocol must always be UDP. — SIP port = 5060 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 91 SIP transport protocol must always be UDP. — SIP port = 5060 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 92 SIP transport protocol must be UDP. • SIP port = 5060 Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 93 94). For more information about configuring MCS 5100, see "Configuring MCS 5100" (page 67). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 94: Configure Meet Me Audio Conferencing

    In the With DN Type field, select the DN Type and click Show. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 95 Navigate to Tools > Database Actions. Under Select database action, choose Cut over & Commit. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 96: Operational Logic

    Table 3 "Search results of location database" (page 97) shows the possible outcomes of the location database search. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 97 Individual Contact-header URIs are built • Contact-headers are ordered according to route costs Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 98 98 CS 1000 NRS operation Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 99: Maintenance

    Level Two — Problem Determination Tool (PDT) shell for expert support; also includes all Level One (OAM) commands (pdt>prompt) • Level Three — Nortel proprietary vxWorksª shell for advanced debugging and design support (prompt) Note: This section describes the Level One (OAM) and Level Two (PDT) CLI commands.
  • Page 100 AML messages is based on each AML link instead of each DN or TN, no good solution exists for filtering on this AML trace tool. Nortel recommends that tracing not be turned on in a busy system. Instead, Nortel recommends the use of the cdsCallTrace tool or vtrkCallTrace tool.

  • Page 101: Mcs 5100 Tools

    The Translation Verification Tool web page opens, as shown in Figure 44 "Provisioning Client: Translation Verification Tool" (page 102). Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 102 Enter the originating DN in the From text box. Click Execute. —End— Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 103: Appendix A Parameter Configuration For A Sip Uri

    These elements must be combined such that the resulting string is globally unique. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 104: Phone-Context Strings

    (+"country code"- ode"- "area "area code") domain code") For example, myarea, mynation Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 105 106) provides an example for creating phone-context strings for private numbers. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 106 Note: CS 1000 SIP Redirect Server does not support NPI=Public/TON=Unknown numbers. Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...

  • Page 107: Appendix Bpc Client Windows

    CD2 yes CD2 yes CD2 yes CD2 yes with ring list Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 108 PSTN PSTN n/a to CD2 CD2 yes CD2 yes CD2 yes Nortel Communication Server 1000 Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Configuration Guide NN43001-321 01.05 Standard Release 5.0 15 February 2008 Copyright © 2005-2008, Nortel Networks...
  • Page 110 While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

This manual is also suitable for:

Mcs 5100

Table of Contents