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Nortel 1000 Features And Services Fundamentals

Nortel 1000 Features And Services Fundamentals

Book 2 of 6 (c)
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Table of Contents

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Download this manual See also: Administration Manual, Reference Manual
Nortel Communication Server 1000
Features and Services
Fundamentals — Book 2 of
6 (C)
NN43001-106
.

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  • Page 1 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106...
  • Page 2 KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
  • Page 3 Features and Services: Book 2 of 3 (D to M) (553-3001-306B2) • Features and Services: Book 3 of 3 (N to Z) (553-3001-306B3) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 4 Addition of IP Phones to supported sets referenced in Selectable Conferee Display and Disconnect on pages 667 to 700 (Book 3). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 5 Issue 7.00. This is the Release 23.0x standard version of this document. Certain application-specific features have been removed from this document and have been placed in their appropriate Nortel Networks technical publications (technical documents). Automatic Call Distribution features can be found in Automatic Call Distribution Feature description 553-2671-110;...
  • Page 6 6 Revision History Nortel Networks technical publications have been retired to reflect this change: 553-2611-200, 553-2751-104, 553-2831-100, 553-2721-111 and 553-2941-100. December 1995 Issue 5.00. This is the Release 21.1x standard version of this document. July 1995 Issue 4.00. This is the Release 21 standard version of this document.

  • Page 7: Table Of Contents

    How to get help Getting help from the Nortel web site 49 Getting help over the telephone from a Nortel Solutions Center 49 Getting help from a specialist by using an Express Routing Code 49 Getting help through a Nortel distributor or reseller 50...
  • Page 8 Ring Again on No Answer 99 Special prefix SPRE access codes 100 Total Redirection Count 100 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 9 Call Waiting for analog (500/2500 type) telephones 114 Camp-On, Station 114 China - Attendant Monitor 114 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 10 Calling Party Name Display Denied 122 Calling Party Privacy 122 Call Transfer Network Call Transfer 123 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 11 Feature packaging 139 Feature implementation 139 Task summary list 139 Feature operation 140 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 12 Attendant Overflow Position 153 Automatic Call Distribution 154 Automatic Set Relocation 154 Automatic Timed Recall 154 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 13 Total Redirection Count 160 Trunk Barring 161 Feature packaging 161 Feature implementation 161 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 14 Camp-On 173 China - Attendant Monitor 173 China - Toll Call Loss Plan 173 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 15 Call Forward/Hunt Override Via Flexible Feature Code Contents 187 Feature description 187 Operating parameters 188 Feature interactions 188 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 16 Feature packaging 192 Feature implementation 192 Task summary list 192 Feature operation 194 Standalone 194 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 17 Transfer (TRN) 205 Feature packaging 205 Feature implementation 205 Task summary list 205 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 18 Call Detail Recording (CDR) 219 Call Detail Recording on Redirected Incoming Calls 219 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 19 Feature description 227 Operating parameters 227 Feature interactions 228 Attendant Calls Waiting Indication 228 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 20 Listed Directory Number 238 Manual Signaling (Buzz) 238 Meridian Hospitality Voice Services 238 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 21 M3900 (Single Site) Virtual Office 250 Feature packaging 250 Feature implementation 250 Task summary list 250 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 22 Feature interactions 268 Calls to Idle Stations: 268 Calls to Busy Stations: 268 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 23 Dial Intercom 277 Display Calling Party Denied 277 Dial Access to Group Calls 277 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 24 Call Forward and Hunt by Call Type 286 Call Forward/Hunt Override via Flexible Feature Code 287 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 25 Call Forward All Calls Call Forward All Calls takes precedence over Call Waiting. 298 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 26 Feature interactions 306 Automatic Hold 306 Call Hold, Deluxe 306 Held Call Clearing 306 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 27 Feature packaging 318 Feature implementation 318 Task summary list 318 Feature operation 319 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 28 Meridian MAX 334 Network Call Redirection 334 Network Message Center 334 Network Ring Again 334 Nortel Symposium Call Center 334 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008...
  • Page 29 Feature operation 347 Camp-On Content 349 Feature description 349 Operating parameters 349 Feature interactions 350 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 30 Feature interactions 359 Attendant Break-In 359 Attendant Calls 359 Automatic Call Distribution 359 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 31 Feature description 373 Operating parameters 373 Feature interactions 374 Feature packaging 374 Feature implementation 374 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 32 China - Flexible Feature Codes - Outgoing Call Barring 389 Conference 389 Music, Enhanced 389 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 33 Feature interactions 404 Feature packaging 404 Feature implementation 405 Task summary list 405 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 34 Feature interactions 416 Loop Start Supervisory Trunks 416 Feature packaging 416 Feature implementation 416 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 35 China - Toll Call Loss Plan Contents 439 Feature description 439 Operating parameters 440 Feature interactions 440 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 36 ANI Digits Display 479 ANI Digits in CDR 480 Operating parameters 480 Feature interactions 480 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 37 Flexible Numbering Plan (FNP) Enhancement 515 Group Call 515 Hotline 516 Hunt 516 Incremental Software Management 516 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 38 Private Line Service 540 Feature packaging 540 Feature implementation 540 Feature operation 541 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 39 Task summary list 556 Feature operation 558 Conference Contents 559 Feature description 559 Operating parameters 560 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 40 ISDN QSIG/EuroISDN Call Completion 566 ISDN QSIG Name Display 566 In-Band Automatic Number Identification 567 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 41 Operating parameters 576 Console Presentation 576 Feature interactions 576 Console Presentation 576 Feature packaging 576 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 42 Hot Line 596 Multiple Appearance Directory Number 596 Room Status 597 Scheduled Access Restrictions 597 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 43 Feature operation 612 Special characters 613 Search/Edit screen features 613 Corporate Directory views 613 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 44 44 Contents Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 45: New In This Release

    Updated the description of EXTT prompt in LD 15 on page 338 (Book Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 46 Standard 10.00. Up-issued to include content for Meridian 1 Release 25.40 and Succession Communication Server for Enterprise 1000, Release 1.1. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 47 Issue 7.00. This is the Release 23.0x standard version of this document. Certain application-specific features have been removed from this document and have been placed in their appropriate Nortel Networks technical publications (technical documents). Automatic Call Distribution features can be found in Automatic Call Distribution Feature description 553-2671-110;...
  • Page 48 48 New in this release Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 49: How To Get Help

    Getting help over the telephone from a Nortel Solutions Center If you do not find the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

  • Page 50: Getting Help Through A Nortel Distributor Or Reseller

    50 How to get help http://www.nortel.com/erc Getting help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

  • Page 51: Features And Software Options

    — Clock Synchronization — DID Call Offering — Disable Out-of-Service Alarm State — Fault Signal Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 52 ACD/CDN Expansion ADMINSET Administration Set • Set-based Administration Enhancements Advanced ISDN Network Services NTWK Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 53 Attendant Busy Verify • Attendant Call Selection • Attendant Calls Waiting Indication • Attendant Consoles Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 54 • Automatic Call Distribution Call Waiting Thresholds (see also packages 40 and 41) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 55 Automatic Call Distribution Activity Code Automatic Call Distribution, Package A ACDA • Automatic Call Distribution Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 56 • Automatic Re-dial • Automatic Timed Reminders Automatic Wake-Up • Automatic Wake Up Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 57 INIT Automatic Call Distribution (ACD) Queue Call Restore Basic Call Processing BASIC BQUE Basic Queuing • Basic Queuing Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 58 CDR on TTY Call Detail Recording Queue Record CDRQ • ACD CDR Queue Record Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 59 CPRK Call Park • Call Park • Recall after Parking • Call Pickup Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 60 Centralized Attendant Services (Remote) CASR • Centralized Attendant Services – Remote • Centralized Multiple Line Emulation Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 61 Gateways Enhancements • Commonwealth of Independent States Automatic Number Identification (ANI) Reception Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 62 Dial Intercom • Distinctive Ringing for Dial Intercom • Dial Pulse/Dual-tone Multifrequency Conversion Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 63 Step Back on Congestion • Diversion • Night Service • Route Optimization/MCDN Trunk Anti-Tromboning Inter-working Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 64 — Single Appearance Directory Number — Multiple Appearance Directory Number — Prime Directory Number Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 65 • MFC Inter-working with AML Based Applications (see also packages 128, and 215) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 66 Executive Distinctive Ringing Fast Tone and Digit Switch FTDS • Fast Tone Digit Switch Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 67 Special Dial Tones after Dialed Numbers • Flexible Numbering Plan Enhancement • Flexible Orbiting Prevention Timer Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 68 Handset Volume Reset • Handsfree Download (Meridian Digital Telephones • Held Call Clearing Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 69 Incoming Trunk Programmable Calling Line Identification • Incremental Software Management • Input/Output Access and System Limits Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 70 Integrated Services Digital Network Signaling Link • Call Connection Restriction (see also packages 146 and 161) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 71 International Meridian 1 International nB+D INBD • ISDN PRI D70 Trunk Access for Japan (nB+D) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 72 Japan TTC Common Channel Signaling Japan Tone and Digit Switch JTDS • Japan Tone and Digit Switch Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 73 M2250 Attendant Console • Digital Attendant Console M2317 Digital Sets DLT2 • M2317 Digital Sets Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 74 Meridian 1 Companion Option MCMO • Nortel Networks Integrated DECT MEET MCDN End to End Transparency Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 75 • Meridian Hospitality Voice Services Meridian Link Modular Server • Meridian Link Enhancements Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 76 R2 Multifrequency Compelled Signaling Timer Control • Semi-Compelled MFC and Calling Name Identification Charges Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 77 Music Broadcast MUSBRD • Music Broadcast Music • Music CMAC N/W Communications Management Center Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 78 Network Speed Call • Network Speed Call Network Traffic Measurements NTRF • Network Traffic Measurement Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 79 Off-Premise Extension OHOL On Hold On Loudspeaker • On-Hook Dialing Open Alarms OPEN ALARM Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 80 Speed Call Delimiter (see also package 34) Optional Outpulsing Delay • Optional Outpulsing Delay Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 81 End of Call for NUMERIS Connectivity (see also package 131) • Message Registration • Periodic Pulse Metering Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 82 ISDN QSIG Call Completion • ISDN QSIG Call Diversion Notification • ISDN QSIG Path Replacement Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 83 Ringback Tone from Meridian 1 Enhancement Ringing Change Key • Ringing Change Key Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 84 Source Included when Attendant Dials SIP Gateway and Converged Desktop Soft Switch SOFTSWITCH Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 85 System Capacity Enhancements System Errors and Events Lookup SYS_MSG_ LKUP • System Message Lookup Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 86 Trunk Verification from Station • Trunk Verification from a Station • Uninterrupted Line Connection Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 87 X08 to X11 Gateway Zone Call Admission Control ZCAC • Adaptive Network Bandwidth Management Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 88 88 Features and Software options Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 89: Call Forward All Calls

    The default is 16 digits. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 90: Operating Parameters

    14 seconds. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 91: Feature Interactions

    If the DN is call forwarded to the attendant console, the attendant will receive a click followed by silence. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 92: Attendant Overflow Position

    Override Via FFC feature, but there are no changes to the feature itself. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 93: Call Forward, Internal Calls

    Call Forward All Calls has precedence over Call Redirection by Time of Day. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 94: Nortel Communication Server 1000 Features And Services Fundamentals - Book 2 Of 6 (C)

    CCFD FFC if the current CFW DN is the same as the current CCFW DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 95: China - Flexible Feature Codes - Outgoing Call Barring

    If the DPD Class of Service options, which are specified for the terminating telephone, indicate that the display of the Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 96: Do Not Disturb

    Call Forward Deactivate (CFWD). When the same DN is used for both CFWA and CFWD, FFC toggles the call forward activated/deactivated state Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 97: Flexible Voice/Data Terminal Number

    Call Forward destination. The attendant display will show both the call forward DN, as well as the original extension’s DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 98: Incoming Call Indicator Enhancement

    Refer to the MARP module in this document for details. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 99: Network Intercom (Hot Type D And Hot Type 1 Enhancements)

    Calls, Ring Again on No Answer is applied to the originally dialed station. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 100: Special Prefix Spre Access Codes

    Add/change Call Forward All Calls and Internal Call Forward for Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 101 = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 102 Valid entries are any integer in the range of (4)-31. zzzz = number where calls are forwarded. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 103: Feature Operation

    Press Internal Call Forward. —End— To cancel Call Forward All Calls: • Press Forward. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 104 Lift the handset and dial SPRE 9914 or lift the handset and dial the Internal Call Forward Deny FFC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 105 • Call Forward activated and not busy • Call Forward activated and busy Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 106 BFS key. The monitored and monitoring stations must all belong to the same customer. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 107 CPP in the forwarding DN (such as *67 + ACOD + the DN on the terminating node). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 108: Feature Packaging

    "LD 21 - Print the OPT setting." (page 109) Print the OPT setting. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 109 Type of data block: Customer Data Block. CUST Customer number, as defined in LD 15 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 110 BFS lamp or LCD states for the various states Party A can be in: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 111 Flash indicates lamp or LCD is flashing at 30 ipm (0.5 seconds on, 0.5 seconds off). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 112 112 Call Forward and Busy Status Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 113 AAA timing and operation. Attendant Busy Verify Attendant Busy Verify does not affect Call Forward Busy. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 114 If an attendant attempts to monitor a DN which is Call Forwarded and is idle, idle DN treatment is given. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 115 Any Hot Line telephone can be assigned Call Forward Busy but it applies only to the two-way Hot Line capability. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 116: Night Service

    Redirection Count limit (if greater than 0). If this limit is exceeded, intercept treatment is given. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 117 = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 118 (Deny) allow Call Forward Busy. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 119 FNAL for internal calls. FNAD continues to define Call Forward No Answer for Direct Inward Dialing (DID) trunk calls. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 120 Incoming DISA calls are always treated as internal calls irrespective of the trunk route class mark defined for the incoming trunk. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 121 The same sequence is used when Call Forward by Call Type is active for the customer. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 122 Calling Party Name or Number provided that the tandem node also has Calling Party Privacy (CCP) provisioned. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 123 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 124 Recovery on Misoperation of Attendant Console Call Forward takes precedence over the Misoperation feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 125 Treatment for incoming DID calls. - FNAT (HNT) Treatment for incoming external calls. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 126 Telephone type. Type ? for a list of possible responses. Terminal number Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 127 Last hunt key number for internal and external calls Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 128 128 Call Forward by Call Type Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 129 (#) as an end of dial delimiter when entering FFC’s to deactivate. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 130 However, the call forwarded destination cannot activate the call forward functionality from the originating telephone unless using the RCFA FFC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 131 A gets forwarded to telephone B. Telephone B can deactivate CFW on telephone A by dialing the CFDD FFC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 132 Flexible Feature Code gate opener. CUST Customer number 0-99 Range for Large System and CS 1000E system. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 133 Call Forward All Calls Destination Deactivation Code. xxxx - CFDD Enter Flexible Feature Code. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 134 LD 57 is enabled, then a confirmation tone or speech is provided to the destination telephone. Otherwise, silence is provided. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 135 CFDD FFC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 136 136 Call Forward Destination Deactivation Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 137 Coordinated Dialing Plan (CDP) steering codes, Basic and Network Alternate Route Selection (BARS/NARS) access codes, Electronic Switched Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 138 If Call Forward External Deny (CFXD) is enabled, Call Forward to an ACD DN is allowed only if the ACD DN is a message center. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 139 "LD 10 - Allow/deny Call Forward External Deny for analog (500/2500 type) telephones." (page 140) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 140 CFXD = Deny Call Forward to an external DN (default). Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 141 If the original call is a Direct Inward Dialing (DID) or internal call, the forwarded call continues to ring until answered or the calling party disconnects. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 142 The order of precedence for activation of first level Call Forward No Answer is as follows: • Call Forward All Calls • Message Waiting Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 143 C. Flexible Call Forward No Answer will forward a No Answer call at Party C to the forwarding directory number associated with Party B, the dialed DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 144 LD 11). If the time before CFNA takes effect is less than the Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 145 An indirect call forwarded to a DN Message Center and not answered by an operator is forwarded to a second level if SFA for DN-MC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 146 Recovery on Misoperation of Attendant Console Call Forward takes precedence over the Misoperation feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 147 1 proprietary telephones." (page 148) Add/change Second Level Call Forward No Answer for Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 148 Format for Small System and Media Gateway 1000B where c = card and u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 149 SFA can be implemented with an MWA Class of Service. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 150 150 Call Forward No Answer, Second Level Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 151 Inward Dialing (DID) and non-DID call types. When activated, a call to a Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 152 Calls are forwarded one step only. For Call Forward No Answer enhancements, refer to the Call Forward, Second Level module. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 153 DN only if it is the Prime DN or a single appearance DN on that telephone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 154 Call Forward No Answer is overridden by the Call Forward/Hunt Override Via FFC feature, but there are no changes to the feature itself. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 155 DN, the Privacy Indicator is outpulsed to the terminating node to inhibit the number of the forwarding telephone (for Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 156 DNDR value defined, a new timer isgin timing according to the forward DN’s DNDR delay. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 157 Any Hot Line telephone can be assigned Call Forward No Answer but it applies only to the two-way Hot Line capability. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 158 "live" agents. The agent receiving the call sees information for Party B along with the information for Party A, the calling party. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 159 Forward No Answer ICI. When a call is forwarded to an LDN through Flexible DN, the call is presented on an LDN ICI. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 160 Total Redirection Count limit, will not be intercepted. Further redirections are prohibited and the call continues to ring the current telephone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 161 Range for Large System and CS 1000E system. 0-31 Range for Small System and Media Gateway 1000B. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 162 Flexible Call Forward No Answer DN (if the DN Expansion package is equipped, the DN can have up to 13 digits). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 163 Format for Small System and Media Gateway 1000B where c = card and u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 164 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 165 There are no operating parameters associated with this feature. Feature interactions Call Forward All Calls Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 166 Should a SYSLOAD occur, all sets are returned to the Call Forward state that they were in as of the last successful data dump. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 167 The CFW restriction will not apply if the call forward DN is a NARS DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 168 NO is the response, CDR is allowed to proceed as usual. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 169 An internal call is defined by the Internal CFW feature as one of the following: • an extension-to-extension call • a Direct Inward System Access (DISA) call Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 170 CFW softkey) is not displayed when the ICF key is pressed. Instead, the screen displays the previously programmed ICF number. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 171 Call Forward Dial Tone (CFDT) or Call Forward/Message Waiting Dial Tone (CFMW). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 172 Privacy Indicator if the outgoing trunk route on the tandem node has the TCPP option set. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 173 RANX flag set and is located in a node with a RAN trunk. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 174: Remote Call Forward

    LD 10 - Add/change Internal CFW for analog (500/2500 type) telephones. Prompt Response Description REQ: Add new data. Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 175: Meridian 1 Proprietary Telephone

    To forward internal calls from a Meridian 1 proprietary telephone: Step Action Press the ICF key. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 176: Analog (500/2500 Type) Telephone

    – or – Lift the handset and dial the Internal CFW Deactivate (ICFD) FFC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 177: Call Forward, Remote (Attendant And Network Wide)

    This functionality is applicable both local within the system and network wide. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 178 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 179: Outpulsing Of Asterisk And Octothorpe (Opao)

    The Phantom TN feature uses the RCFW feature to configure and activate/deactivate the CFW DN on the Phantom TNs. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 180: Preventing Reciprocal Call Forward

    The RFW key peg count is included in the TFC005 feature key usage traffic report. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 181 Set the Station Control Password and allow Call Forward. "LD 12 - Configure the attendant console RFW key." (page 184) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 182: Set-Based Configuration

    Confirmation tone is (is not) to be given after an FFC. CODE RCFA Remote Call Forward Activate. RCFA xx = RCFA code. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 183: Attendant-Based Configuration

    RCFW feature. Configuration of the RFW key is only allowed if the ARFW package is equipped. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 184 The password length is one to eight digits; the password is numeric only. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 185: Network Wide Set-Based Remote Call Forward

    "PWD –". If the console does not support alpha characters, the display is blank. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 186 —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 187 Call Forward/Hunt Override Via FFC works in network environments with system nodes and Meridian Customer Defined Network (MCDN) links. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 188: Attendant Blocking Of Dn

    Busy Verify or Break-in is not allowed. Attempts is canceled and overflow tone is returned. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 189: Call Forward-Older Features

    Flexible Feature Code does override CFNA, and thus the CFNA treatment given to unanswered Call Waiting calls by the Call Waiting Redirection Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 190: Digital Private Network Signaling System One (Dpnss)

    It is not possible to store the Call Forward/Hunt Override FFC as a Hunt or External Hunt DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 191: Intercept Computer Call Forward

    (that is, the set with CFW active should be rung by the Ring Again feature). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 192: Single Digit Access

    Set Class of Service for the Forward/Hunt Override Via FFC feature for Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 193 Change existing data. TYPE ABCD Modifying 16-button DTMF. PRED Function table for pre-dial. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 194 Activation of the service is call dependent; network-wide Call Forward/Hunt Override is part of the NAS feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 195 DN. Telephones with the Exclusive Hold capability can be held at any single-line or Meridian digital telephone with an appearance. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 196 DN and name. Call Transfer A consultation call can be placed on Hold. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 197 "LD 15 - Enable/disable Individual Hold for the customer." (page 198) Enable/disable Individual Hold for the customer. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 198 Format for Small System and Media Gateway 1000B where c = card and u = unit. (XHD) XHA (Disable) enable Exclusive Hold. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 199 Feature operation 199 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 200 200 Call Hold, Deluxe Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 201 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 202 The Lamp Option applies to Meridian 1 proprietary sets with a call on hold and to analog (500/2500 type) sets which perform the Permanent Hold operation. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 203 MADN in Call Join operation, the lamps of all other appearances of the same single line MADN are steadily lit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 204: Conference (A03/A06, C6A)

    When an analog (500/2500 type) set with the same single line MADN initiates hold by Switch Hook Flash, the existing functionality is retained. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 205: Transfer (Trn)

    Individual Hold Lamp Option Allowed. HLPD = Individual Hold Lamp Option Denied (default). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 206 Format for Small System and Media Gateway 1000B where c = card and u = unit. Privacy Override Allowed. Exclusive Hold Denied. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 207 When the hold key is pressed, the call is not released. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 208 208 Call Hold, Individual Hold Enhancement Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 209 Override cannot be used on a telephone with a call on Permanent Hold. Permanent Hold cannot be activated during a Conference call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 210 When a user answers a held incoming trunk call with the Privacy Indicator, no Calling Party Number or Name are displayed on the telephone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 211 Special Service for 2500 Sets (SS25) package 18 includes Permanent Hold, and has no feature package dependencies. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 212 Dial #4, or the Flexible Feature Code (FFC), if enabled. • Hang up. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 213 The Permanent Hold timer begins. To retrieve a held call, lift the handset. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 214 214 Call Hold, Permanent Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 215: Call Park

    Park key and enter a DN if System Park DNs are not defined. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 216 Remote access (for example, Centralized Attendant Service or Direct Inward System Access) for parked parties is not permitted. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 217 Accessing telephone Class of Service Parked call type Telephone allowed allowed allowed CO/FX/WATS denied denied denied Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 218 A Busy Lamp Field can be equipped to display the status of System Park DNs. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 219 A parked call can be accessed after Call Transfer or Conference is activated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 220 DPD Class of Service of the individual sets. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 221 Parked calls are restored by ACDR as new incoming calls to the ACD DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 222: Intercept Computer Dial From Directory - Pre-Dial Operation

    Privacy Override Calls in a Privacy Override conference state cannot be parked. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 223 (page 224) Allow or deny access to Call Park for analog (500/2500 type) telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 224 LD 10 - Allow or deny access to Call Park for analog (500/2500 type) telephones. Prompt Response Description REQ: Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 225 If there is a System Park extension, the call is parked on it. Otherwise, it is parked on your extension. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 226 Select a free extension. Dial SPRE 72. Dial the extension where the call is parked. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 227 (this even applies to calls in a call waiting queue type). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 228: Attendant Calls Waiting Indication

    Prompt Response Description Add new data. Change existing data. TYPE Route Data Block. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 229 Feature operation for Call Park on Unsupervised Trunks is the same as that for Call Park. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 230 230 Call Park on Unsupervised Trunks Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 231 The M2250 attendant console can extend a call to a DN requested by a calling party. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 232: Call Party Name Display Assignment

    The ASCII characters supported are A-Z, 0-9, space, Hex 20-127, and the following special characters: " ( ) - # , Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 233: Display Devices And Capabilities

    Each line has 40 characters, and lines 2 and 3 are used to display DN-related information. If the number of characters Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 234 An individual DN can have Roman/English, or Katakana, or both programmed in the database if MLIO is equipped. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 235: Acd Routing By Dnis

    No name information displays during the programming of Autodial and Speed Call numbers. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 236: Automatic Call Distribution (Acd) Dialed Number Identification Services

    The transferred telephone’s display changes to show the name of the newly connected party. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 237: Centralized Attendant Service (Cas)

    DSP key is pressed, followed by a function key like Autodial, no CPND information is displayed. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 238 The Call Party Name Display feature can be used to configure and display the incoming 911 route name. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 239 The following is a summary of the tasks in this section: "LD 95 - Create the CPND data block." (page 240) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 240 Once defined, this value can be changed only by removing the CPND data block and recreating it. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 241 DN to which name string is linked. - NAME aaaa bbbb CPND name string; maximum of 27 characters. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 242 LD 12 - Allow names to display on attendant consoles. Prompt Response Description REQ: Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 243 Prompted only when DCNO is valid. NAME aaaa bbbb CPND name string; maximum of 27 characters. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 244 TYPE: Telephone type. Type ? for a list of possible responses. Terminal number Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 245 Last name; First name (Doe John). Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 246 246 Call Party Name Display Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 247: Call Pickup

    Distinctive Ringing Queue CO call (Priority 1) • Distinctive Ringing Queue non-CO call (Priority 3) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 248 Call Pickup can be assigned to a telephone independent of Directed Call Pickup (DCP). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 249 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 250 Define Call Pickup group, Class of Service, and Call Pickup key for Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 251 Call Pickup group number. Allow Call Pickup. xx RNP Add a Call Pickup key. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 252 Call Pickup group, you must end, park, or transfer the existing call before you can answer the new call. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 253 Group Zero (0). This prevents any other group from picking up that DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 254 Class of Service." (page 255) Configure analog (500/2500 type) telephones to allow DCP Class of Service. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 255 LD 11 - Configure Meridian 1 proprietary telephones to allow Directed Call Pickup Class of Service. Prompt Response Description REQ: Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 256 Press DN Pickup or dial SPRE + 95 or PUDN FFC. Dial the extension number. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 257 Lift the handset and dial SPRE + 95 or PUDN FFC. Dial the extension number. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 258 258 Call Pickup, Directed Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 259 The maximum value of the year in a holiday date is 2104. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 260 Message Waiting Forward Busy Call Forward Busy Call Forward, Internal Call Forward/Hunt Override Via FFC Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 261 Denied HTD with Hunting By Call Type Allowed (HBTA), and package 131 enabled. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 262 "LD 11 - Enable call redirection by day/holiday for a digital sets." (page 265) Enable call redirection by day/holiday for a digital sets. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 263 If the year is not entered, the holiday is repeated every year. --HOL_OPT Holiday Option List to which entered date applies. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 264 Alternate days in DAY list 0-3 are selected for the set. Enter the list of alternate days listed in the Customer Data Block. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 265 When the DN is busy all incoming calls in the HOLIDAY list are redirected to the alternate hunt DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 266 DN. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 267 CRTx start time must not equal the defined end time. If you define one or Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 268 These features take precedence over Call Redirection by Time of Day (CRTOD). Call Forward by Call Type Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 269 User Selectable Call Redirection is not supported. Feature packaging This feature is included in base system software. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 270 Enter "X" to remove current value and reset both the start time and end time equal to 0. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 271 Alternate External Hunt up to 13 digits. Remove by setting CLS = CFTD or RTDD. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 272 Service. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 273: Call Transfer

    This is different from the Call Transfer Denied (XFD) Class of Service, which will route the call to the attendant when a transfer is attempted. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 274 Until a transferred call is connected, the attendant cannot break in to a call that is being transferred. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 275 Then, when the transfer is completed, normal call transfer information is exchanged by each party involved in the final call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 276 If any party at the customer location involved in a monitored call attempts to activate call transfer, monitoring is immediately deactivated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 277 Call Transfer cannot be applied to Dial Access to Group Calls or Group Call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 278 This operation eliminates the problem of holding trunks and extensions due to lack of supervision on Loop Start trunks. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 279 ASCA Class of Service and attempts to transfer a call and the ASTM expires. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 280 Classes of Service Digitone (DTN) and XFA for 2500 sets. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 281 Meridian 1 proprietary telephone or going on hook on an analog Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 282 Format for Small System and Media Gateway 1000B where c = card and u = unit. (XFD) XFA (Deny) allow Call Transfer. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 283 To transfer an active call on an analog (500/2500 type) telephone, follow these steps: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 284 flash the switchhook to return to the call. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 285 (CFNA) treatment defined for the DN. No modifications have been made; all existing Call Forward No Answer functionality will apply to redirected calls. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 286 No Answer and Call Waiting Redirection, "no answer" internal calls receiving Call Waiting treatment are routed for CFNA treatment to the Flexible CFNA Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 287 Camp-On There is no interaction as Call Waiting and Camp-On are mutually exclusive. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 288: Internal Or Station-To-Station Call Waiting

    Call Waiting Redirection feature to be forwarded to a CFNA DN which may be a Message Center. The call redirection reason is "no answer". Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 289 Call Waiting Redirection for an unanswered Call Waiting call follows the MARP feature for CFNA treatment of calls to an idle DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 290: Network Call Forward No Answer

    Configure Call Waiting and Call Forward No Answer for analog (500/2500 type) telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 291 Format for Large System and CS 1000E system, where l = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 292 (WTA) WTD Warning tone (allowed) denied. (FND) FNA Call Forward No Answer (denied) allowed. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 293 Add a Call Waiting key. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 294 294 Call Waiting Redirection Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 295: Call Waiting/Internal Call Waiting

    Note that the two calls cannot be conferenced together. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 296: Internal Call Waiting

    Call Waiting call by a switchhook flash. The user cannot transfer or conference either call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 297: Attendant Incoming Call Indicators

    The ICI feature is used with the Call Waiting feature to recognize, answer, and process incoming calls. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 298: Attendant Queuing

    The option selected for Call Waiting Redirection treatment also applies to calls given Internal Call Waiting treatment. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 299 DN. If there are idle DNs on the hunting route, the call becomes a Call Waiting call on the called DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 300 In this case, the controlling party is re-rung by the held party regardless of the CCDO and the recovery of misoperation options. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 301 (NRWA) are assigned, Call Waiting is operational for the set only when Night Service is in effect. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 302 LD 10 - Allow Call Waiting for analog (500/2500 type) telephones. Prompt Response Description REQ: Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 303 Press Call Wait to answer the waiting call. —End— To return to your first call, follow these steps: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 304 Use prerequisites – To set Call Waiting, the telephone must have Call Waiting Allowed (CWA) Class of Service. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 305 Operating parameters The feature is applicable to all systems. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 306 Party Control on Internal Calls (CPCI) package 310 and also requires Malicious Call Trace (MCT) package 107. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 307 MTRC Malicious Call Trace Flexible Feature Code. xxxx MTRC Enter Flexible Feature Code. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 308 Fundamentals (NN43001-106), Book 2. Feature operation Feature operation is described in the following scenarios. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 309 CLS MCTA or all remaining conferees were originators of a CPCI call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 310 2. If the called party tries to release the call then the called party is allowed to release from the call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 311 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 312 There is no interaction with M911 Call Abandon and Called Party Disconnect Control. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 313 (Deny) allow Called Party Disconnect Control for the trunk route. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 314 314 Called Party Disconnect Control Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 315 (for an external call). If the name display is denied (that is, NAMD), the name is replaced by "XXXX". Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 316 Example of displays when the originating and terminating sets both have Class of Service set to DIGD and NAMD Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 317 Name Display configuration in LD 16 for BRI or LD 17 for PRI. When Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 318 LD 10 - Configure the Calling Party Name Denied Class of Service for analog (500/2500 type) telephones. Prompt Response Description REQ: Add new data. Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 319 (Allow) deny name to be displayed on other set. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 320 320 Calling Party Name Display Denied Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 321 Please refer to ISDN Primary Rate Interface Fundamentals (NN43001-569) for complete information. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 322 322 Calling Party Privacy Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 323 CPPO feature (see "Operating parameters" (page 326) for more information). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 324: Outgoing Calls

    "Presentation Allowed" in the Calling Party Number IE and when the CPND information is included in the Display IE. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 325: Incoming Calls

    When TCPP is set to NO, an incoming non-ISDN call tandemed to this route is treated as a CPPO call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 326 The CPPO Flexible Feature Code cannot conflict with any internal DN, including the Special Prefix (SPRE) code. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 327 An outgoing trunk call, initiated by pressing the Autoline key, carries the Privacy Override Indicator if the CPPO Flexible Feature Code, followed by Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 328: Automatic Call Distribution Max

    America, CPPO treats BRI trunk calls in the same manner as an ISDN trunk call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 329 Number (DN), including the forwarding DN for Call Forward All Calls, Hunt DN and Flexible Call Forward No Answer DN (FDN). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 330: Calling Line Identification Restriction

    CPPO. This is because the Presentation Indicator, generated by the BRI terminal, always overwrites the Calling Line Identification Restriction (CLIR) service option. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 331 Connect Party Number and Name. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 332: E.164 Esn Numbering Plan Enhancement

    Line DN. The CPPO Flexible Feature Code is counted against the maximum number of digits (currently 31) allowed for the Hot Line DN. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 333: Incoming Trunk Programmable Calling Line Identification

    Presentation Indicator set to "Allowed" includes the CLID in the Application Module Link (AML) messages sent to the Meridian Link module. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 334: Meridian Max

    A call placed by means of the Network Ring Again feature recognizes the CPPO request from when the call was originally dialed. Nortel Symposium Call Center As per existing operation, an incoming CPPO call routed to Nortel Symposium Call Center contains the CLID. Private Line Service The Private Line Service feature out-pulses the Privacy Override Indicator only if it is dialed by the originator.
  • Page 335 An optimized call, due to Trunk Optimization Before Answer (TRO) operation, recognizes the CPPO/CPP requested by the originator. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 336 "LD 10/11 - Activate Calling Party Number and Name per-line blocking." (page 339) Activate Calling Party Number and Name per-line blocking. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 337 LD 16 - For an ISDN trunk route, set the TCPP flag in RDB to tandem non-ISDN calls on to this route. Prompt Response Description Change existing data. TYPE Route Data Block. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 338 - CPPO Change the CPPO code or enter a <CR> to accept. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 339 Flexible Feature Code, defined in LD 57. The user dials the destination number. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 340 340 Calling Party Privacy Override Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 341 The Camp-on tone lasts for the duration of the Camp-on. The desired station receives periodic Camp-on tone, if the station Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 342 Camp-on a call to a station that is second degree busy, Camp-on is not allowed. The attendant receives second degree busy indication. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 343 Ringback or Dialing feature. Feature operation See the Camp-On feature description contained within this document. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 344 344 Camp-On to a Set in Ringback or Dialing Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 345 An example of the sequence for multiple Camp-Ons to a single DN follows: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 346 Camp-On is not allowed on a set waiting for an Operator Recall signal. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 347 Directory Number" (page 345) feature description on "Camp-On to Multiple Appearance Directory Number" (page 345). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 348 348 Camp-On to Multiple Appearance Directory Number Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 349 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 350: Call Park Network Wide

    Meridian Customer Defined Network (MCDN). For more information, see the Camp-On, Station feature description. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 351 Camping an incoming call on to a Pilot DN is not be supported Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 352: Group Hunting Queuing Limitation

    Metered calls camped-on to a busy station by an attendant are charged against the attendant until the call is answered and the attendant releases. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 353: Source Included When Attendant Dials

    Set recall timers. yy = Camp-On recall timer, response is 0-(30)-510. TYPE Features and options Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 354 The call can be camped on again or released. To answer a camped-on call, follows these steps: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 355 When the telephone rings, lift the handset. You are connected to the camped-on call. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 356 356 Camp-On Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 357 EOVR key. A second operation of the EOVR key or FFC executes Enhanced Override. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 358 Do Not Disturb • Automatic Call Distribution (ACD) call • Operator Call Back Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 359: Attendant Calls

    Overflow (fast busy) tone is returned to telephones attempting Forced Camp-On. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 360: Conference Calls

    Service (NRCA) are assigned, Forced Camp-on is operational for the set only when Night Service is in effect. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 361 "LD 14 - Configure trunks for Forced Camp-On." (page 363) Configure trunks for Forced Camp-On. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 362 Forced Camp-On to another telephone from this telephone (CPTA) CPTD (Allowed) Denied. Warning Tone Allowed. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 363 Allowed (WTA) Class of Service. 2. Telephone B has Warning Tone Allowed (WTA) Class of Service. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 364: Forced Camp-On With An Analog (500/2500 Type) Telephone

    With automatic Forced Camp-On turned off; response to AFCO in LD 15 was "NO": Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 365: Forced Camp-On With A Meridian 1 Proprietary Telephone

    B and C are connected in a simple call. E dials B. E receives busy tone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 366 E is automatically Forced Camp-On to B. B disconnects. E rings B. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 367 Network Station Camp-On. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 368: Camp-On Indication

    Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 369: Dial Impulse Set

    Enter YES if telephones on this node are allowed to have calls camped on by telephones in other nodes. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 370: Standalone Case

    When the transfer is completed, the external party is camped on to the desired station and receives either Ringback tone or an announcement. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 371: Recall Timing On Camp-On Calls

    If during the recall the attendant is busy, the recall is queued. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 372 372 Camp-On, Station Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 373 Off-premise Extension (OPX) line card (TPC22) • four-wire Off-premise Extension (OPX) line card (TPC23), and Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 374 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 375 Operating parameters The Centralized Multiple Line Emulation feature is not supported by Attendant Administration. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 376 Prompt Response Description REQ: Add new data. Change existing data. TYPE: Telephone type. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 377 CML DN is answered before any other station ringing in the Call Pick-up group. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 378 Step Action Lift the handset. Dial the PURN FCC. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 379 Common Control Switching Arrangement (CCSA) • Direct Inward Dial (DID) • Foreign Exchange (FX) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 380 Centrex Switchhook Flash, defined in LD 16 in response to the TIMR prompt, is 60-1536 milliseconds. • Attendant consoles can activate the feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 381 THF has to be sent. The THF is not activated when both SRC and DEST are included. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 382 = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 383 Common Control Switching Arrangement access line data block. Direct Inward Dialing (DID) trunk data block. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 384 Response Description Change TYPE DTI2 2 Mbits DTI FEAT ABCD Digital signaling category. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 385 To reestablish a connection before the overflow tone ends, press the DN key or the key establishing the original call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 386 386 Centrex Switchhook Flash Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 387 The number can be entered either before or during a call, or when Consultation Hold, Call Transfer, or Conference is activated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 388 After a valid charge account number has been entered, the system returns a dial tone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 389 Hold while a charge number is entered. The held party receives Music during this period. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 390 CDR with Charge Account (CHG) package 23 requires: • Call Detail Recording (CDR) package 4 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 391 LD 10 - Allow analog (500/2500 type) telephone access to Charge Account. Prompt Response Description REQ: Change existing data. TYPE: Telephone type. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 392 Meridian 1 proprietary telephones, analog (500/2500 type) telephones, and attendant console. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 393 To charge a call to an account when you transfer a call, follow these steps: Step Action Press Transfer. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 394 Analog (500/2500 type) telephones To charge a call to an account before dialing, follow these steps: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 395 Call the party that you want to add to the conference. Flash the switchhook or link. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 396 Dial a Charge Account number or the caller’s number. Press Calling No. again to return to the call. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 397 (CCSA) type trunks assigned a Toll-Denied (TLD), Conditionally Toll-Denied (CTD), or Conditionally Unrestricted (CUN) Class of Service. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 398 (#). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 399 SAR schedule. If an Authorization Code that sets the COS Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 400 Response Description REQ: Change existing data. TYPE: Call Detail Recording. CUST Customer number Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 401 Change existing data. TYPE TIE CAA Trunk type (must be TIE or CCSA). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 402 For operating procedures from particular telephones or consoles, see the Charge Account and Calling Party Number module in this document. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 403 (there are two lines of display on these sets). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 404 International Supplementary Features (SUPP) package 131 • Periodic Pulse Metering/Message Registration (MR) package 101 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 405: Task Summary List

    Default Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 406 406 Charge Display at End of Call Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 407 The display (if there is one) on any parties involved in the call does not indicate that the attendant is monitoring. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 408: Attendant Barge-In

    Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 409 DN or trunk, as well as "MON" being printed immediately before "ACTIVE". Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 410 If the call is a simple one with the Attendant Monitoring with tone, the override attempt is blocked. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 411 (AMD) AMA (Deny) allow Attendant Monitor. (TOA) TOD (Allow) deny Attendant Monitor Tone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 412 Attendant Monitor is active when the extension is busy. The attendant is able to listen to all connected parties. If the Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 413 Attendant Monitor is blocked when the trunk is already being monitored by another attendant. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 414 Any party at the customer location disconnects. • Any trunk involved in the monitored call disconnects. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 415 The Busy Tone Detection functionality is implemented on the Enhanced Extended Universal Trunk Card for China (NTRA10AA). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 416 "LD 97 - Busy Tone table configuration." (page 417) Busy Tone table configuration. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 417 = card and u = unit. XTRK EXUT Extended Universal Trunk. SIGL Loop Start signaling. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 418 Busy Tone Detection Table number. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 419 This feature remains in effect until the desired Directory Number (DN) is reached, up to a maximum of 20 minutes. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 420 2001, but a DN of 200 exists, calls to 200 is allowed with no error message). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 421 All Calls (CFWAC), therefore all interactions with CCFW not specified below are the same as with CFWAC. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 422 Station Control Password (SCPW) when OCB FFCs are dialed. This protects the security of the SCPW. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 423 Station Control Password, which could also have been used to deactivate OCB. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 424 Define the basic setup for all three of the FFC-based features. "LD 56 - Define Confirmation Tone." (page 425) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 425 "LD 15 - Set the Autodial Delay time used by Busy Number Redial." (page 426) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 426 Format for Small System and Media Gateway 1000B where c = card and u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 427 Call Redirection CUST Customer number 0-99 Range for Large System and CS 1000E system. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 428 "LD 11 - Allow Outgoing Call Barring for Meridian 1 proprietary telephones." (page 430) Allow Outgoing Call Barring for Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 429 New Flexible Code Restriction tree number. INIT ALOW DENY Allow or deny digit strings not in tree. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 430 Station Control Password. Length must match SCPL in LD 15. (OCBD) OCBA (Deny) allow Outgoing Call Barring. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 431 Confirmation tone is heard if OCB is active, otherwise overflow tone is heard. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 432 432 China - Flexible Feature Codes Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 433 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 434 firmware. In this case, no hook flash signal is extended to the terminal device. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 435 flash and then initiates a consultation call to a second party. The analog Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 436 = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 437 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 438 438 China - Supervised Analog Lines Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 439 DTI2 card and 500/2500 line card. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 440 Plan, since the 7 db requirement does not apply to a Conference call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 441: Digitone Receiver Pads

    LD 18 - Define toll digits for China. Prompt Response Description NEW CHG Add, or change. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 442 Tx = Transmit. The default values are 0 dB receive, and 7 dB transmit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 443 Feature operation 443 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 444 444 China - Toll Call Loss Plan Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 445: Ani Definition

    fire brigade, emergency medical care, or law enforcement officials. The ANI information is sent over the speech path whenever the CO requests it. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 446: Shared Functionality

    (page 447)) 1. The ANI may be built with the following modifications: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 447 Example of how ANI is built in call originating from a set (using enhanced functionality) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 448: Cis Ani Digits Manipulation Examples

    So the Calling Number is Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 449 ANI built when call originator is a set. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 450 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 451 0, the R2MFC table is used until default table number 0 is configured. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 452 (paying in cash) and the coin box with access to special services only" Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 453 CIS route. The CAC used is the one configured against CAC_CIS prompt on incoming CIS route. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 454 CLID on route 120 is 25. Outgoing ANI is 444 123456123 25 5. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 455: Cis Ani Digits Manipulation Operating Parameters

    ANI in this case is built using the default R_ENTRY, R_ENTRY number 0 and ERR9044 message is issued at call processing time. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 456: Cis Ani Digits Manipulation Feature Interactions

    Identification. CIS MF Shuttle CIS ANI digits manipulation feature modifies Automatic Number Identification. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 457: Cis Gateways Enhancements Feature Interactions

    CIS Analog Three Wire Trunks feature requires: • International Supplementary Features (SUPP) package 131 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 458: Cis Ani Digits Manipulation Feature

    (page 466) Configure the CAC for CIS and MFC signaling for BRI sets. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 459 ANI entries for CIS ANI message composing. If CIS_ANI=NO, the following sequence of subprompts is skipped. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 460 Prompt Response Description Add new data. Change existing data. TYPE Route Data Block Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 461 ANI message if ANIC is NO or if ANIC=YES but the ANI entry associated with the originator of the call is not configured. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 462 Deny/Allow Multi Appearance Redirection Prime. aaaa - CPND Calling Party Name Display. aaaa - VMB Voice Mailbox. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 463 Change existing data. a...a TYPE: Telephone type. Type ? for a list of possible responses. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 464 LD 11 - Configure the CAC for CIS and MFC signaling for digital sets. Prompt Response Description REQ: Add new data. Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 465 If ANIE=0, no entry is associated with the DN key. The old mechanism is used for building the ANI message. If ANIE is 1-N: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 466: Cis Gateways Enhancements Feature Implementation

    REQ = NEW, R_SIZE defaults to number of ANI entries. for incoming route created during conversion. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 467 Remove ANDN. CACC (NO) YES Deny/Allow Calling Party Category Code (CAC) Conversion table option. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 468 CIS value used when MFC CAC has not been received, or MFC CAC received is not in the MFC CAC list of this table Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 469 Route data block DGTP DTI2 2 Mbit Digital Trunk Interface. ICOG Incoming route. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 470 R_Size is the maximum table entry number that can be configured. CAC_CIS 0-(3)-9 CIS ANI Category Code Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 471 CIS ANI category code. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 472 472 CIS ANI Digits Manipulation and Gateways Enhancements Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 473 ANI request is issued by the incoming local CIS DTI2 trunk upon a manually solicited request from the proprietary set with display or from Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 474: Automatic Ani Request

    ANI is configured on the route data block level. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 475: Solicited Ani Request

    MCT TTY as MCT ticket. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 476 Figure 6 Automatic ANI request for incoming local call (decadic dial pulse mode) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 477 Feature description 477 Figure 7 Automatic ANI request for the MF shuttle call Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 478: Ani Gateways

    ISDN trunks - Meridian Customer Defined Integrated Services Digital Network (MCDN), EuroISDN: European Integrated Services Digital Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 479: Ani Digits Display

    ANI digits are displayed. Figure 9 ANI Display options Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 480: Ani Digits In Cdr

    Commonwealth of Independent States Trunks (CIST) package 221 • Optional - Malicous Call Trace (MCT) package 107 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 481 ANI failure report is received from the CDTI2 card or the ATO Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 482 LD 73 - Define Multifrequency Advanced (MFA) as firmware type definition. Prompt Response Description Change existing data. TYPE DTI2 Digital Trunk Interface loops. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 483 LD 16 - Define the CIS Route. Prompt Response Description Add new data. Change existing data. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 484 CIS CO when the incoming calls are originated from the CIS CO to the trunks within this route. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 485 TRC key on the proprietary set or attendant console. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 486 486 CIS ANI Reception Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 487 (NTCG01AC and NTCG02 AC) and when the criteria is satisfied the system receives a report from the card. The system postpones the out-pulsing of Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 488 Figure 12 "Direct toll call with dial tone detection" (page 490)). Figure 10 CIS network block diagram Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 489 Feature description 489 Figure 11 Indirect outgoing toll call with dial tone detection Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 490: Cis 2 Mbit Digital Trunk Interface (Cis Dti)

    No new package is introduced for this feature. The following packages are required: • 2 Mbit Digital Trunk Interface (DTI2) package 129 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 491 ICOG Outgoing only trunk. CNTL (NO) YES Deny/Allow changes to controls or timers. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 492 YES = Continue Outpulsing when ATO timer expires. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 493 (500/2500 type) sets using LD 10, and are supported by the existing 500/2500 type peripheral line cards. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 494 CLASS set. Figure 13 System allocation when a CLASS set is idle Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 495 System resource allocation when a new call begins to ring on the CLASS set Figure 15 System resource allocation during the CND delivery interval Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 496: Configure Cnd Class Of Service On Class Sets

    Subsequently, whenever a call is presented to that set, the system software will deliver the date and time stamp information and the calling Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 497: Date And Time Stamp Information

    DN (CLASS_FMT = DN in LD 15), then the originating DN is delivered. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 498: Calling Name Information

    Bellcore CLASS CND delivery standard, refers to the ASCI "O" that is sent in place of the calling name. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 499: Network Engineering For Class Sets

    Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 500 A simplified system with two-group network and CLASS sets is shown by Figure 17 "A system with a two-group network" (page 501). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 501 CMOD unit begins to deliver CND information to the CLASS set. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 502 1/3 of traffic going to the next group, and another 1/3 of calls going to the third group. By using this inverse proportion approach to breakdown Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 503 9 "Maximum CLASS sets per group (based on inter-group junctor capacity limitation)" (page 503) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 504 CMOD unit capacity 8-27 28-59 60- 100 101- 151- 207- 267 CLASS Set CMOD Unit Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 505 CLASS feature, we may need to re-configure the system in order to satisfy rule (2). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 506 333 to 401 CLASS sets. One XCMC pack serving a 2-group system Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 507 It can be justified only when growth plan indicates a need for a second pack in the near future anyway. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 508 5. Limit the number of regular CLASS sets in a group without XCMC pack to be 100 or less. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 509 One XCMC pack serving a 2-group system 1. Example 1: No re-configuration required Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 510 The customer will have a number of alternatives to resolve the junctor blocking issue, depending on the situation: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 511 1 (=400x4+60x4+300=2140>1760). Several alternatives are available to make this configuration meeting engineering rules: Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 512 1-2, 1-3, 1-4, 2-3, 2-4, 3-4. five-group: 1-2, 1-3, 1-4, 1-5, 2-3, 2-4, 2-5, 3-4, 3-5, 4-5. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 513 CLASS set’s display for several seconds. During Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 514 When a set initiates a conference call to a CLASS set, the Calling Name and Number of the initiating set is delivered to the CLASS set. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 515 Delivery active, the calling number unknown indicator is delivered in place of the calling number. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 516: Incremental Software Management

    • Otherwise, the incoming In-Band ANI is directly delivered. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 517: Integrated Services Digital Network

    Name and Number is delivered in the same manner as when a call is presented to the CLASS set using normal dialing. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 518: Vip Automatic Wakeup

    CLASS Calling Number Delivery (CNUMB) package 332 • CLASS Calling Name Delivery (CNAME) package 333 and Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 519 YES = configure a CLID table for the customer. - SIZE 0-(256)-4000 Number of CLID entries required. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 520 Format for Small System and Media Gateway 1000B where c = card and u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 521 You can print the CMOD unit information using LD 20. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 522 522 CLASS: Calling Number and Name Delivery Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 523: Class: Visual Message Waiting Indicator

    When an FSK message is presented to a CLASS set, an available CMOD unit is automatically allocated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 524 "ON/OFF" message is requested, only the last "ON/OFF" message is actually sent to the CLASS set. The CLASS VMWI feature supports Nortel and third party CLASS sets, if these sets are Bellcore VWMI compliant. The following figures depict a typical feature operation and system resource allocation scenario for a CLASS Visual Message Waiting Indication being presented to a CLASS set.
  • Page 525 Figure 18 CLASS set is in idle state Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 526 CLASS VMWI ON message in the process of being delivered to the CLASS set Figure 20 CLASS VMWI has been delivered to the CLASS set Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 527 The service change itself does not trigger any messages to the set. Some CLASS sets, like Nortel’s M9000 series of sets, support both voltage and CLASS (FSK) Message Waiting. However, once the CLASS set is configured in LD 10, then the system will no longer send voltage messages...
  • Page 528 A CLASS set may receive either Visual or Stuttered Dial Tone as a message waiting indicator, but not both. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 529: Permanent Hold

    = loop, s = shelf, c = card, u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 530: Feature Maintenance And Diagnostics

    VMWI message that is in progress is aborted. A check every 10 seconds, Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 531 LD 77 is used to monitor CLASS VMWI messaging. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 532 532 CLASS: Visual Message Waiting Indicator Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 533 CLID Name Enhancement and CLID B Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 534 534 CLID Name Enhancement and CLID B Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 535 The A-CLID information passes to the terminating party, which includes: • Trunks — ISDN (PRI/BRI/QSIG), R2MFC (DTI/DTI2, Analog) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 536 Figure 21 "System structure for CLID delivery" (page 537) describes the feature operation. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 537 If you do not receive the calling name ("P" or "O" is received as the reason for absence), then the display shows "PRIVATE" or "UNAVAILABLE". Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 538 (a call is established after the software receives the complete CLID information). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 539 If an attendant extends a call from an incoming A-CLID CO trunk, the terminating set receives the analog CLI information. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 540: Information Notification Service For Japan

    ..XTRK EXUT Enhanced Extended CO trunk card..SIGL Loop start Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 541 ..Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 542 542 CLID on Analog Trunks for Hong Kong (A-CLID) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 543 The call is answered by a CCB user (that is, Collect Call Blocking Allowed Class of Service or option). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 544 Figure 22 Collect Call Blocking answer signal compared to regular answer signal Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 545 CDR record of approximately CCB1 + CCB2 length is generated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 546: Automatic Call Distribution Interflow

    CO depends on the source ACD queue. If the source ACD queue has CCB enabled, the CCB answer signal is sent to the CO. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 547: Automatic Call Distribution Overflow

    Central Office. All mail boxes using the same ACD queue to access Meridian Mail will get the same CCB treatment. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 548: Network Automatic Call Distribution

    Collect Call Blocking (CCB) package 290 must be provisioned to activate this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 549 Range for Small System and Media Gateway 1000B. TKTP Trunk type. Must be COT, DID, FEX, or WAT for CCB. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 550 = card and u = unit. XTRK EXUT Type of card. XCOT Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 551 Change. a...a TYPE: Telephone type. Type ? for a list of possible responses. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 552 Customer number, as defined in LD 15 FEAT Coordinated Dialing Plan. TYPE TSC DSC Steering code type. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 553 (Deny) allow Collect Call Blocking. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 554 554 Collect Call Blocking Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 555 The tone and cadence Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 556: Tones And Cadences

    "LD 34 - Enable Conference Warning Tone" (page 557) Enable Conference Warning Tone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 557 Enable Conf/TDS/MFS card on loop l and l + 1. DISX l Disable Conf/TDS/MFS card on loop l and l + 1. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 558 558 Conference Warning Tone Enhancement Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 559 Conference Control operation. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 560 Conference calls cannot be transferred. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 561 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 562 Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 563 After the third party answers, pressing the Conference key establishes a three-way conference. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 564: Charge Account And Calling Party Name

    With Attendant Monitor active, the attendant cannot create a conference without first disabling the Attendant Monitor feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 565 Dial Access to Group Calls The Conference feature cannot be applied to a Group Call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 566 With presentation restricted, the calling party’s name information is not displayed as conferees leave the call. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 567: Meridian Mail Conference Control

    This operation is the same for normal calls and 911 calls. Meridian 911 - Call Abandon M911 abandoned calls cannot be conferenced. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 568: Multi-Party Operations - Call Join

    This feature can be enabled at any time that a regular Conference-6 feature can be activated. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 569: Periodic Pulse Metering (Ppm)

    A Recorded Announcement (RAN) trunk cannot be Conferenced. Recorded Telephone Dictation Dictation trunks cannot be conferenced. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 570: Trunk Access From Any Station

    (TN). This process is repeated to find the next chargeable TN. Feature packaging This feature is included in base system software. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 571 AO3 AO6 Add a Conference 3 or Conference 6 key. xx = key number. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 572 If you make a mistake while dialing or receive a busy signal, flash the switchhook to return to the original caller. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 573 Feature operation 573 —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 574 574 Conference Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 575: Console Operations

    Night Service in a group (LD 15 option RECA/RECO). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 576 Feature packaging Console Operations (COOP) package 169. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 577 Recalls and Metered calls. Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 578 578 Console Operations Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 579 Listed Directory Numbers (LDN) Each CPG allows four LDNs. • Night Service (NSVC) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 580: Attendant Secrecy

    If access is denied, set A (who intends to pick up the access-denied parked call) receives a blocking tone. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 581: Night Key For Direct Inward Dialing Digit Manipulation

    LD 93 - Assign attendant consoles to a presentation group. Prompt Response Description Change. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 582 Hour minute for First NTOD DN. xxxx NIT2 Second NTOD DN. TIM2 hhmm Time for Second NTOD. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 583 Feature operation No specific operating procedures are required to use this feature. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 584 584 Console Presentation Group Level Services Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 585: Context-Sensitive Soft Keys

    The set of soft keys must be configured in set data block for IP terminal in LD 11. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 586 Call Forward automatically forwards incoming calls to another destination, within or outside the system. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 587 IP Phone 2002 and 2004—Phase II • IP Phone 2007 • IP 2050 Softphone Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 588: Feature Restrictions

    IP Phone if the Personal Directory (PD) server is enabled. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 589 Destination Busy the display advances to the busy Activate RING AGAIN? state screen. RingAgn Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 590: Using Call Features

    The telephone returns to the idle state. Ring Again Press RingAgn. >RingAg Forward Callers Activate—screen 1 Redial Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 591 PD server which can be configured in LD 117. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 592: Callpilot Voice-Mailbox-Related Soft Keys

    Press the Forward (FORWRD) Press 7, 3 on the dialpad. key to forward a message. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 593 More... Use the More key to toggle back to layer 1. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 594 594 Context-sensitive soft keys Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 595 (PDN) when activating or canceling CCOS on other telephones. Automatic Call Distribution (ACD) agents cannot be restricted by CCOS. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 596: Authorization Code

    If the DN is a PDN on other telephones, those telephones are also restricted (if they have CCSA Class of Service). Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 597: Room Status

    1 proprietary telephones." (page 599) Change CCOS controlling telephone assignments on Meridian 1 proprietary telephones. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 598 Format for Small System and Media Gateway 1000B where c = card and u = unit. (CCSD) CCSA (Deny) allow CCOS. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 599 Dial the PDN of the telephone to be returned to its original Class of Service and press CCOS. Press Rls. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 600 600 Controlled Class of Service Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 601 The CLS key on an attendant console can be used only on an idle loop. (The loop lamp is lit; source and destination lamps are dark.) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 602: Authorization Codes

    "LD 15 - Define the Class of Service limitations for the system." (page 603) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 603 Input limitations apply when CCSA is active. When CCSA is inactive, the telephone has the CLS assigned in LD 10/11. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 604 LD 12 - Assign ECCS keys for attendant console. Prompt Response Description Change. TYPE 2250 Attendant console type. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 605 To activate ECCS from an attendant console, follow these steps: Step Action Select an idle loop key. Press CCOS. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 606 Dial the PDN of the telephone to be returned to its original Class of Service and press CCOS. Press Rls. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 607: Converged Office

    Live Communications Server 2005 and Microsoft Office Communicator 2005 products. For a complete description of this product, refer to Nortel Converged Office Fundamentals (NN43001-525). On the Call Server, package 408, Multimedia Systems Convergence (MS_CONV) must be unrestricted. Class of Service (CLS) Remote Call Control (T87D/T87A) must be allowed in LD 11.
  • Page 608 608 Converged Office Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 609 The system administrator can configure TM to download the directory database manually, or automatically, to the system. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 610: Call Server Memory Requirements

    2. Call Server RAM needed to store database (bytes) = (Average length of all entries + 20) * 1.25 * Number of directory entries Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 611 Format for Small System and Media Gateway 1000B where c = card and u = unit. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 612 To exit the Corporate Directory, press the Quit key or the Directory key. —End— Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 613: Special Characters

    There are two search results screens available for the IP Phones: • ListView (default view) Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...
  • Page 614 Return to the Search/Edit screen with the previously entered name displayed. Appears on both views. Nortel Communication Server 1000 Features and Services Fundamentals — Book 2 of 6 (C) NN43001-106 02.04 Standard Release 5.5 9 May 2008 Copyright © 1994–2008, Nortel Networks...

  • Page 616: Nortel Communication Server

    While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

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