Nortel 1000 Configuration Manual
  1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Gateway
  5. 1000 Con?guration guide
  6. Configuration manual
Nortel 1000 Configuration Manual

Nortel 1000 Configuration Manual

Voice office application suite
Hide thumbs Also See for 1000:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Administration Manual, Configuration Manual
Title page
Nortel Application Gateway 1000
Nortel Application Gateway 1000 Release 6.0

Voice Office Application Suite

Configuration Guide

Installation and Configuration

Document Number: NN42360-302
Document Release: Standard 1.3
Date: June 2006
Year Publish FCC TM
Copyright © 2006 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility for their applications of any products
specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 1000 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Nortel 1000

Summary of Contents for Nortel 1000

  • Page 1: Installation And Configuration

    Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

  • Page 3: Table Of Contents

    Contents Preface Audience Organization Related Documentation Voice Office Configuration Requirements C H A P T E R Voice Office Application Prerequisites Implementation Workflow Customizing the Voice Office Menu Specifying the Language of the Voice Office User Interface Enabling Communication between the Phones and Application Gateway Enabling Automatic Dialing Specifying a Source for Phone IP-to-DN Mappings...
  • Page 4 Contents Adding Dialing Rules Synchronizing the Application Gateway with your Directories Broadcast Server Installation C H A P T E R Overview of Broadcast Server Hardware and Software Overview Software Server Requirements Installing the Hardware and Software Troubleshooting Zone Paging Configuration C H A P T E R Overview of Zone Paging Managing Paging Zones...
  • Page 5 Contents Visual Voicemail Configuration C H A P T E R Overview of Visual Voicemail Configuring Nortel Messaging Configuring Visual Voicemail N D E X Voice Office Application Suite Configuration Guide...
  • Page 6 Contents Voice Office Application Suite Configuration Guide...

  • Page 7: Preface

    Preface This preface describes who should read the Voice Office Application Suite Configuration Guide, how it is organized, and its document conventions. Audience This user guide is intended for system administrators responsible for configuring Voice Office applications and connected devices (call server, directory servers, and so on).

  • Page 8: Related Documentation

    Chapter 1 Related Documentation Chapter Title Chapter 4 Zone Paging Configuration Chapter 5 Visual Voicemail Configuration Related Documentation For additional information about the Application Gateway, refer to the following guides: Application GatewayNetwork Integration Guide • Application Gateway Quick Start Guide •...

  • Page 9: Chapter 1 Voice Office Configuration Requirements

    Chapter 1 Voice Office Configuration Requirements The Nortel Voice Office Application Suite is a set of packaged telephony applications. The Voice Office applications enable enterprises to leverage their IP telephony investments and increase workforce productivity by delivering converged applications to the screens and speakers of Nortel IP phones.
  • Page 10 Chapter 1 Voice Office Configuration Requirements The general network architecture for Voice Office applications follows. The following topics describe the configuration requirements and options applicable to Voice Office applications: Voice Office Application Prerequisites, page 3 • Implementation Workflow, page 3 •...

  • Page 11: Voice Office Configuration Requirements Voice Office Application Prerequisites

    Voice Office Application Prerequisites Before configuring the Voice Office applications, complete the following tasks: Refer to the Nortel support site for the latest firmware releases. • Complete the Application Gateway Pre-Installation Checklist. • Install and complete the initial configuration of the Application •...

  • Page 12: Chapter 1 Voice Office Configuration Requirements Implementation Workflow

    Chapter 1 Voice Office Configuration Requirements Implementation Workflow Specify the language in which the Voice Office application interface should display on the phones, as described in Language of the Voice Office User Interface,” page For the purposes of initial testing, point a few phones to the Application Gateway, as described in between the Phones and Application Gateway,”...

  • Page 13: Chapter 1 Voice Office Configuration Requirements Customizing The Voice Office Menu

    The Voice Office Menu displays on the screens of Nortel IP Phone 2002/2004 when the phone user presses the Expand key. The Voice Office Menu displays on the screens of Nortel IP Phone 2007 when the phone user taps the Prime GXAS key.
  • Page 14 To change the applications shown in the Voice Office Menu, clear the checkbox for a Voice Office application or the Application Menu. To include the Application Menu on Nortel 1120 and 1140 phones, select the Nortel 1140e/1120e checkbox. The 1120/1140 phones must have a mouse device to enable navigation in Web applications.

  • Page 15: Specifying The Language Of The Voice Office User Interface

    Language menu. Enabling Communication between the Phones and Application Gateway To support Nortel IP Phone 2007, you must specify the port over which the Application Gateway and phones will communicate. You must point all phones to the Application Gateway by configuring DHCP or by configuring each phone.

  • Page 16: Chapter 1 Voice Office Configuration Requirements Enabling Communication Between The Phones And Application Gateway

    (S1) and secondary server (S2) information: Nortel-i2004-A,S1IP:S1Port,S1ActionCode,S1RetryCount; S2IP:S2Port,S2ActionCode,S2RetryCount;AGIP If the DHCP setting on the Nortel IP phones is set to "0" (No), instruct your IP phone users to change the setting to "1" (Yes). Voice Office Application Suite Configuration Guide...
  • Page 17 Gateway: For IP Phone 2002/2004: • Power cycle the phone, wait for “Nortel Networks” to flash, and then press the four keys below the display in order from left to right (OK - BkSpace - Clear - Cancel). The phone is now in manual configuration mode.

  • Page 18: Chapter 1 Voice Office Configuration Requirements Enabling Automatic Dialing

    (DNs). The automatic dialing will not work unless Hands Free Activation (HFA) is enabled as part of the Class of Service (CLS) options during set provisioning on the Communication Server 1000. If HFA is not enabled, the telephone user must pick up the handset or press a Line out button to initiate the call.

  • Page 19: Chapter 1 Voice Office Configuration Requirements Specifying A Source For Phone Ip-To-Dn Mappings

    • increase capacity by installing additional Application Gateways, all pointing to the same Nortel Messaging server. Because a load balancer can handle only HTTP signaling, you will need to configure groups of phones to use a particular Application Gateway by pointing their application server setting to the IP address of the Application Gateway.
  • Page 20 Chapter 1 Voice Office Configuration Requirements Specifying a Source for Phone IP-to-DN Mappings Select the source to be used to map extensions (DNs) to IP addresses. If you selected a call server, complete these fields for the signaling server(s). For Communication Server release 4.0 and 4.5, you specify just one signaling server (which automatically obtains information from the other signaling server).
  • Page 21 For CSV file requirements, see Note page The URL of the Web server where the CSV file resides (http://url). The credentials required to access the URL, if required. Choose a schedule for synchronizing the Application Gateway with the signaling and call servers or a CSV file. If a signaling or call server is unavailable during a scheduled Note update, the last available mapping is used.

  • Page 22: Csv File Format Specifications

    Chapter 1 Voice Office Configuration Requirements Specifying a Source for Phone IP-to-DN Mappings CSV File Format Specifications The CSV-formatted file that you make available to the Application Gateway for IP-to-DN mapping must follow these requirements: Comma-delimited text file with an extension of .csv, hosted in the root •...
  • Page 23 The following messages indicate that the Application Gateway located 219 IP addresses and 334 extensions. All but one of the IP addresses matched an extension. Thus, the IP/DN map contains 218 entries. If a DN does not match an IP address, the DN is likely handled by a different call server. datasources/succession: ParseRawIPAndTNTable: found 219 records in rawIPAndTNTable datasources/succession: ParseRawIPAndTNTable succeeded datasources/succession: ParseRawTNAndDNTable: found 334 records in rawTNAndDNTable...

  • Page 24: Chapter 1 Voice Office Configuration Requirements Troubleshooting

    Phones and Application Gateway,” page Enable Hands Free Activation (HFA) as part of the Class of Service (CLS) options during set provisioning on the Communication Server 1000. Perhaps all licenses are occupied. If obsolete phones are occupying licenses, you can disable the license through the License Monitor (Operation >...

  • Page 25: Chapter 2 Ldap/Csv Directory Configuration

    Chapter 2 LDAP/CSV Directory Configuration This chapter describes how to configure the Application Gateway to obtain directory information from one or more LDAP directories and/or CSV directory files. The Application Gateway uses directory information for the Voice Office applications as follows: Express Directory and Visual Voicemail •...

  • Page 26: Chapter 2 Ldap/Csv Directory Configuration Express Directory Overview

    • page 35 Express Directory Overview Express Directory provides users of supported Nortel Internet telephones with convenient access to LDAP directories and to directories saved in CSV (Comma-Separated Value) format. You configure the Application Gateway to obtain directory information from one or more LDAP directories and/or CSV directory files.

  • Page 27: Express Directory Features

    For LDAP directories, the Application Gateway connects to each LDAP server as shown. The Application Gateway supports LDAP version 3 and Nortel Messaging LDAP version 2. Supported LDAP directories include Microsoft Active Directory, OpenLDAP, and SunONE/iPlanet LDAP. The Application Gateway automatically detects the version in use.
  • Page 28 – The Application Gateway distribution includes a document, Using Express Note Directory on Nortel Internet Telephones, that you can change as needed and distribute to IP telephone users. Voice Office Application Suite Configuration Guide “Configuring the Application Gateway to Use Each configured directory can have its own prefix, as described in “Specifying LDAP Attributes for Voice Office Operations,”...

  • Page 29: Chapter 2 Ldap/Csv Directory Configuration Configuring The Application Gateway To Use Ldap Directories

    Configuring Express Directory The remainder of this chapter describes how to configure directories for Express Directory as well as other Voice Office applications. The instructions in this chapter assume that you have completed the configuration described in Chapter 1, Requirements.” Configuring the Application Gateway to Use LDAP Directories To configure the Application Gateway to use one or more LDAP...
  • Page 30 Chapter 2 LDAP/CSV Directory Configuration Configuring the Application Gateway to Use LDAP Directories From Number of Directory Sources, select the total number of directories, both LDAP and CSV, to be used. From Configure Source, select the source number. The Application Gateway identifies each directory source by a unique number.
  • Page 31 From Data Source, choose LDAP. Complete the LDAP Server Connection fields as follows. Table 1 LDAP Server Connection Settings Field Description Server and Server The IP address or host name and port for your LDAP server. Port The LDAP Server Port defaults to 389. If you are using an indexed database, such as Microsoft Active Directory with a Global Catalog, changing the LDAP Server Port to 3268 will significantly speed the LDAP queries.

  • Page 32: Specifying Ldap Attributes For Voice Office Operations

    Chapter 2 LDAP/CSV Directory Configuration Configuring the Application Gateway to Use LDAP Directories Field Description Base DN The Base DN to be used as a starting point for directory searches. Base DN is usually derived from the Bind DN by removing the user name and specifying the group where users are located.
  • Page 33 If you are unfamiliar with the LDAP attributes for your site, see Up Attributes in Your LDAP Directory,” page 28 LDAP browser that displays the structure of your LDAP directory and its attributes. To specify LDAP attributes: Complete the LDAP Attributes fields as follows. Table 2 LDAP Attribute Settings Field...
  • Page 34 Note: If you use the message forwarding feature of Visual Voicemail and you specify a Nortel Messaging server as the alternate LDAP server, you must set this filter to "givenName=*" and select the checkbox for Search LDAP Directory by 'First Name'.
  • Page 35 Field Description Search LDAP The attributes to be used during a search. You can select one or more of Directory by the following attributes: Common Name (first and last name), Surname (last name), and First Name. (See the above note in “LDAP Search Filter” for information about searching by First Name.) Dial Prefix You can specify a dial prefix with each LDAP directory.

  • Page 36: Chapter 2 Ldap/Csv Directory Configuration Looking Up Attributes In Your Ldap Directory

    Chapter 2 LDAP/CSV Directory Configuration Looking Up Attributes in Your LDAP Directory Looking Up Attributes in Your LDAP Directory With the exception of the LDAP Base DN syntax, which is site-specific, the attributes provided on the Operation > Voice Office > Directory page are defaults common to more widely used LDAP directory applications.
  • Page 37 Note the objectClass entries. The LDAP Search Filter on the Express Directory page defaults to "objectClass=*" which will search all classes listed. You do not need to change that default unless you need to narrow the search. To look up the attributes associated with people, such as name and phone numbers: Double-click the folder at the top of the right pane.

  • Page 38: Chapter 2 Ldap/Csv Directory Configuration Configuring The Application Gateway To Use Directory Files In Csv Format

    Chapter 2 LDAP/CSV Directory Configuration Configuring the Application Gateway to Use Directory Files in CSV Format Configuring the Application Gateway to Use Directory Files in CSV Format If you use one or more directories that can be saved in CSV format, you configure the Application Gateway to upload the directory files via FTP.
  • Page 39 From Configure Source, select the source number. The Application Gateway identifies each directory source by a unique number. For example, if you are using three directory sources, you select 1, 2, or 3 from Configure Source to identify the directory that you want to configure.

  • Page 40: Csv File Format Specifications

    Chapter 2 LDAP/CSV Directory Configuration Configuring the Application Gateway to Use Directory Files in CSV Format Field Description Telephone Labels You can specify one to three Telephone Labels to correspond to the telephone numbers provided in the CSV file. The labels display with the phone numbers.

  • Page 41: Adding Dialing Rules

    The following examples illustrate records with one, two, and three phone numbers: Abbott,Lorenz,5031,,,,,,labbott@company.com,Analyst,Accounting Abbott,Lorenz,5031,5551234567,,,,,labbott@company.com,Analyst,Accounting Abbott,Lorenz,5031,5551234567,8005551010,,,,labbott@company.com,Analyst,Accounting A record is one line. Records must be separated by a line feed • (ASCII/LF=0x0A) or carriage return and line feed pair (ASCII/CRLF=0x0D 0x0A). Fields may contain embedded line breaks, therefore, a record can occupy more than one line.

  • Page 42: Chapter 2 Ldap/Csv Directory Configuration Adding Dialing Rules

    Chapter 2 LDAP/CSV Directory Configuration Adding Dialing Rules The prefix specified in a dialing rule will precede the prefix specified for a directory. For example, suppose that you have two directories, A and B. A call to directory A requires the prefix “5” and a call to directory B requires the prefix “6”.

  • Page 43: Chapter 2 Ldap/Csv Directory Configuration Synchronizing The Application Gateway With Your Directories

    For example, numbers that are internal to your telephone system might be stored in a directory as ten digits, yet only the last four digits should be dialed to reach an internal extension. Enter the unique starting numbers of those telephone numbers (such as the first six digits) and choose the number of digits to be dialed (such as the last four digits).
  • Page 44 Chapter 2 LDAP/CSV Directory Configuration Synchronizing the Application Gateway with your Directories To schedule directory updates: On the Operation > Voice Office > Directory page, choose a directory from the Configure Source menu. You specify one directory update schedule for all configured directories. Choose a frequency from the Update Schedule menu.

  • Page 45: Chapter 3 Broadcast Server Installation

    Broadcast Server Installation Broadcast Server delivers alerts consisting of text, graphics, audio, and soft keys to Nortel IP telephones. Using a web-based interface to create alerts, the Broadcast Server user targets the alerts for delivery to groups of telephones. The grouping of subscribers (that is, telephones) is based on user-defined distribution lists.

  • Page 46: Overview Of Broadcast Server

    Requirements.” The Application Gateway distribution includes a document, Broadcasting Note to Nortel Internet Telephones from a PC, that you can change as needed and distribute to Broadcast Server users. Refer to the Broadcast Server User Guide for detailed instructions. Overview of Broadcast Server The Broadcast Server requires the Nortel Application Gateway for operation.

  • Page 47: Network Deployment

    Network Deployment Broadcast Server should be deployed on a standalone computer running Microsoft Internet Information Services (IIS). While it is possible to install Broadcast Server on a shared IIS server, that decision should be based on the expected load of the server. Other Voice Office applications can be deployed on the Application Note Gateway used with Broadcast Server.

  • Page 48: Subscriber And Distribution List Source

    Chapter 3 Broadcast Server Installation Overview of Broadcast Server For more information about clusters, see with Clusters,” page Subscriber and Distribution List Source When the Application Gateway detects that an IP telephone has come online, the Application Gateway obtains from the IP telephone its MAC address and uses that address to look up the phone’s extension in the IP/DN map.

  • Page 49: Broadcast Server Operation With Clusters

    Broadcast Server Operation with Clusters In this topic, the term Primary Application Gateway is used to refer to the Note last Application Gateway in the cluster that registered with Broadcast Server. All other Application Gateways in the cluster are referred to as Secondary Application Gateways.

  • Page 50: Chapter 3 Broadcast Server Installation Software Server Requirements

    • Client requirements fall into two categories – users and subscribers Users: Microsoft Internet Explorer 5.0 or higher • Subscribers: Supported Nortel IP telephones (refer to the • Pre-Installation Checklist for information on supported phones) Installing the Hardware and Software No hardware installation is required for Broadcast Server.

  • Page 51: Microsoft Iis Configuration

    In the IIS Snap-in window, right-click Default Web Site and choose Properties. Click the Server Extensions tab. For Performance, choose Unlimited or 1000 (Windows 2003 Server) or more than 100,000 (Windows 2000 Server). Voice Office Application Suite Configuration Guide Chapter 3 Broadcast Server Installation...
  • Page 52 Chapter 3 Broadcast Server Installation Installing the Hardware and Software If you are using Windows 2003 IIS server, you must enable ASP. • (Without ASP enabled, you will receive a 404 error when attempting to run the Broadcast Server Configuration Wizard.) –...

  • Page 53: Broadcast Server Software Installation

    Broadcast Server Software Installation The Broadcast Server installer is provided on a CD-ROM. Onscreen prompts guide you through the required steps. To install the software: On the device to be used as Broadcast Server, insert the Broadcast Server CD-ROM in the CD drive. If the installer does not start automatically, run setup.exe.

  • Page 54: Connecting The Application Gateway And Broadcast Server

    Chapter 3 Broadcast Server Installation Installing the Hardware and Software Upon completion, the Configuration Wizard will open the Broadcast Server administration window. Log in and complete the items listed in the “Outstanding tasks” section on the Broadcast Server home page. These steps include changing the administrative password, defining groups and creating users.

  • Page 55: Confirming Installation And Configuration

    Note Confirming Installation and Configuration To test your configuration: From a web browser, connect to the Broadcast Server web-based interface by entering the URL To send a broadcast, you specify the distribution list(s) to receive the alert. You work with automatically created distribution lists and custom distribution lists as follows.

  • Page 56: Chapter 3 Broadcast Server Installation Troubleshooting

    Chapter 3 Broadcast Server Installation Troubleshooting Troubleshooting For additional information on Broadcast Server, refer to the Broadcast Server User Guide. You can access the HTML version of that guide from each page of the Broadcast Server Administration Tool. Installation and Startup Trouble Setup reports that it cannot install on Windows 95, 98, or Me.

  • Page 57: Telephones

    Telephones Trouble Phone does not appear in Subscriber list. Cannot broadcast (and have more than 100 subscribers). System Alerts indicate that an alert failed to reach an extension. Pushed alerts are sometimes delayed in reaching their destination. Telephone hangs intermittently Telephone interface corrupted HTTP Error [4] reported by telephone...

  • Page 58: Workstation User Interface

    Chapter 3 Broadcast Server Installation Troubleshooting Workstation User Interface Trouble User’s browser does not display the Broadcast Server interface correctly. Login attempt succeeds but the home page is not displayed. Old extensions are in the distribution list. Voice Office Application Suite Configuration Guide Resolution Use Microsoft Internet Explorer 5.0 or higher.

  • Page 59: Chapter 4 Zone Paging Configuration

    Because Zone Paging uses Nortel IP telephones as speakers, there is no need for the wiring required by traditional overhead paging systems. Zone Paging enables users of supported IP telephones to send and receive pages.

  • Page 60: Overview Of Zone Paging

    • – Voice Office Application Suite Configuration Guide The Application Gateway distribution includes a document, Using Zone Paging on Nortel Internet Telephones, that you can change as needed and distribute to IP phone users. On a call. Sending a page.

  • Page 61: Network Deployment

    – To send a page, a phone user selects a zone and then starts the page. • While a zone is selected, it is locked for 10 seconds so that no other user can page to it. If the phone user does not start recording the page before ten seconds elapse, the zone is freed and the user will need to select it again to page.

  • Page 62: Zone List Source

    Chapter 4 Zone Paging Configuration Overview of Zone Paging Zone List Source The call server supplies the information needed by the Application Gateway to create an IP/DN map. When the Application Gateway detects that an IP telephone has come online, the Application Gateway obtains from the IP telephone its IP address and uses that address to look up the phone’s extension in the IP/DN map.

  • Page 63: Managing Paging Zones

    The Application Gateway that initiates a page is responsible for • pushing paging requests such as “start page” and “end page” to the rest of the cluster. On receiving a “start page” request, an Application Gateway confirms • whether the zone is available (not in use). If an Application Gateway does not reply to a “start page”...

  • Page 64: Chapter 4 Zone Paging Configuration Managing Paging Zones

    Chapter 4 Zone Paging Configuration Managing Paging Zones To view the extensions in an imported zone: Open the Application Gateway Administration Tool: From a web browser, enter the URL https://AG_ipAddress:AG_adminPort. Go to Operation > Voice Office > Paging. Click the View Zone link for an imported zone. To view additional extensions, click a number link that appears below the list of extensions.

  • Page 65: Adding And Changing Custom Zones

    Adding and Changing Custom Zones When you add a custom zone, you specify each extension that is to be a member of the zone and specify its paging permissions (Send and Receive, Send Only, or Receive Only). You can change a custom zone by adding or deleting its member extensions.
  • Page 66 Chapter 4 Zone Paging Configuration Managing Paging Zones Enter a name for the zone. Limit zone names to 32 characters. The Available Extensions column displays all extensions obtained from the IP/DN map, in numeric order. Use the number links below the list to view additional extensions.
  • Page 67 To change the members included in a zone: Go to Operation > Voice Office > Paging. Locate the zone name that you want to change and click its Edit zone link. Use the dialog box to remove members from the Members of Zone list and to add members from the Available Extensions list.

  • Page 68: Chapter 4 Zone Paging Configuration Troubleshooting

    Chapter 4 Zone Paging Configuration Troubleshooting Troubleshooting Trouble No extensions appear in the list of Available Extensions. Pages are not reaching zones. A user did not receive a page. An in-progress page is terminated. Voice Office Application Suite Configuration Guide Resolution Verify that the signaling and call servers are correctly configured and synchronized with the Application...

  • Page 69: Chapter 5 Visual Voicemail Configuration

    Visual Voicemail displays messages that are managed by the Nortel Messaging service and transcoded for display by the Application Gateway. For Visual Voicemail operation, the Application Gateway connects to your network as follows:...

  • Page 70: Overview Of Visual Voicemail

    Chapter 1, Requirements.” The Application Gateway distribution includes a document, Using Visual Note Voicemail on Nortel Internet Telephones, that you can change as needed and distribute to IP phone users. Overview of Visual Voicemail Visual Voicemail enables IP telephone users to: Quickly scan a list of messages.

  • Page 71: Configuring Nortel Messaging

    Details, under Keycoded Features). A user’s Mailbox Class of Service must be selected as a Desktop Messaging user. A Nortel keycode is required to provide a mailbox access to that Unified Messaging feature. You obtain keycodes from Nortel via an authorized distribution partner.

  • Page 72: Chapter 5 Visual Voicemail Configuration Configuring Visual Voicemail

    Configuring Visual Voicemail To configure Visual Voicemail, you must specify the IMAP server IP address and port. Depending on your Nortel Messaging/Communication Server configuration, you might also need to specify how a VPIM will be entered for IP phone users logging into Visual Voicemail.
  • Page 73 If you have one Nortel Messaging server that manages messages for one Communication Server server, specify a VPIM setting as follows: If you do not use a VPIM, leave the default VPIM setting None to – omit the VPIM from the login process.
  • Page 74 Chapter 5 Visual Voicemail Configuration Configuring Visual Voicemail If you select the Alternate Address Server (LDAP) checkbox, complete the fields that appear as described in the following two tables in Chapter 2 Table Table Specify the Login Timeout value. This value determines how long a Visual Voicemail session can be idle before the user is logged out of the application.

  • Page 75: Index

    Index Active Directory, Bind DN example syntax Alternate LDAP server, for Visual Voicemail Application Gateway and Watchguard timer capacity configuration for Broadcast Server deployment with call server increasing capacity licenses synchronizing with directories See also AG Administration Guide Application Menu removing from Voice Office Menu See also Design Studio User Guide applications, adding to Voice Office Menu...
  • Page 76 IP Phone 2007 LDAP attributes removing from Voice Office Menu specifying department attribute displayed specifying telephone numbers displayed See also Using Express Directory on Nortel Internet Telephones and Broadcast Server and Zone Paging licensing AG configuration configuring DHCP Visual Voicemail operation...
  • Page 77 LDAP search filter for Microsoft IIS configuration for Broadcast Server requirement for Broadcast Server shared server Nortel Messaging configuration Operation > General page Operation > Voice Office pages paging zones PBX administrator account ports prefixes, adding to dialed numbers...
  • Page 78 Voice Office Menu session idle timeout specifying department attribute displayed Voice Office Application Suite Configuration Guide specifying telephone numbers displayed See also Using Visual Voicemail on Nortel Internet Telephones Voice Office applications architecture illustration implementation workflow prerequisites removing from Voice Office Menu...
  • Page 79 52, 58 imported zones imported zones, viewing interaction with IP phones network configuration network deployment overview removing from Voice Office Menu troubleshooting zone source See also Using Zone Paging on Nortel Internet Telephones Voice Office Application Suite Configuration Guide...
  • Page 80 Index Voice Office Application Suite Configuration Guide...

  • Page 82: Voice Office Application Suite Configuration Guide

    Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

Table of Contents