Contacting Customer Support - Juniper MX960 Hardware Manual

Figure 265: SCB Serial Number Label
Serial number
ID label
RELATED DOCUMENTATION
Replacing an MX960 SCB | 561
Displaying MX960 Router Components and Serial Numbers | 677

Contacting Customer Support | 675

Returning a Hardware Component to Juniper Networks, Inc. | 698
Guidelines for Packing Hardware Components for Shipment | 696
Contacting Customer Support
You can contact Juniper Networks Technical Assistance Center (JTAC) 24 hours a day, 7 days a week in
one of the following ways:
On the Web, using the Service Request Manager link at:
https://support.juniper.net/support/
By telephone:
693