Setting Up The Microphones - Cisco TelePresence System TX9000 Assembly, Use & Care, And Field-Replaceable Unit Manual

Setting Up CTS Components
Troubleshooting Speakers
Use
Table 15-4
Problem
No sound is heard.
Sound heard at wrong speaker.
Sound is not synchronized with
video.

Setting Up the Microphones

To verify correct microphone setup and calibrate the microphones, complete the following steps:
In the Cisco TelePresence administrative GUI, navigate to Hardware Setup > Troubleshooting >
Step 1
Microphones.
Step 2 Click Start to begin testing.
In the Audio Loopback Test field, select the microphone you want to test.
Step 3
You can also test the audio for the shared presentation; to test this audio, plug your computer into the PC
audio cable that is part of the shared presentation cable. This cable is on the table. The connector is
shown in
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
15-24
Table 15-4 to troubleshoot problems with speakers.
Troubleshooting Chart for Speaker Problems
Figure 15-17.
Possible Cause
Speaker cable is not connected
or is only partially connected.
Speaker cable is not connected in
the correct connector.
—
Chapter 15 First-Time Setup
Possible Solution
Check that the red and black
pronged ends of the speaker
cable are securely fastened under
their corresponding connectors
on the speaker.
Check that the speaker cable is
cabled correctly. Check the
cabling diagram that is included
with the system. For more
information, see Chapter 10,
"Connecting and Routing the
Cables."
Check the cabling diagram that
is included with the system. For
more information, see
Chapter 10, "Connecting and
Routing the Cables."
Contact Cisco technical support.
OL-27038-01