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Display
Condition
ERROR 5
No display
ERROR 6
STC-VFD
COMM ERR
ERROR 7
MENU
CHECKSUM
ERROR 8
RPM SENSOR
ERROR 9
BATTERY
DISCONNE
ERROR 10
SLOWDOWN
SWITCH
133
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Table 22. Smart DC Controller - Troubleshooting
Description
Alert, Error or
Fault
Display provides
no indication of
this error, but it
c a n a p p e a r i n
Internal software/hardware error.
START log and
Report any instance of this error to
means that Smart
HySecurity Technical Support.
D C C o n t ro l l e r
has detected a
serious internal
error.
Not used with
Not used with DC operators
DC operators
Software issue
exists that may
Corrupt software or data.
require factory
reset.
RPM sensor
Motor Encoder or wires are damaged
disconnected.
or unplugged.
Batteries are disconnected, or a wiring
S m a r t
D C
fault exists. SlideSmart operators ship
Controller detects
with a wire disconnected to prevent
n o
b a t t e r y
battery drain. Replaced by Alert 29 in
connected.
h5.57 software version.
Not used with
Not used with DC operators
DC operators
SWINGSMART DC PROGRAMMING AND OPERATIONS MANUAL
Possible Causes
REFERENCE
Solutions
1. Turn both switches
off to reset
software.
2. Update to latest
software version
using START.
3. Replace Smart DC
Controller.
Not used with DC
operators
C a l l
H y S e c u r i t y
Technical Support for
assistance.
C h e c k w i r i n g f ro m
motor to Smart DC
Controller board.
1. Ensure red wire in
upper left corner
o f c o n t r o l b o x
i s connect ed t o
switch.
2. Correct any issues
with battery wiring.
3. Check 35 amp fuse
on circuit board.
Not used with DC
operators
MX3640-01 REV. D ©2018
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