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Condition
ALERT 22
INTLOCK
FAILURE
ALERT 24 -
EXTERNAL
RELAY FAULT
ALERT 25 HYNET
LOW BATTERY
130
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Table 22. Smart DC Controller - Troubleshooting
Description
Alert, Error or
Fault
Interlock/
Appears when RS-485 communication
Sequential Gate
connection is lost for more than 5s
communication
between interlocked (dual gate) or
lost
sequenced gate operators.
Appears when R3-R10 is programmed
Communication
to a non-zero number in the installer
Lost with
menu, but there is no Hy8Relay module
Hy8Relay module
communicating with the board.
Appears when a HyNet is connected
Coin Cell Battery
and reports that the internal battery of
in HyNet is Low
the HyNet is low.
SWINGSMART DC PROGRAMMING AND OPERATIONS MANUAL
Possible Causes
REFERENCE
Solutions
1. Check cable
connections and
wiring. Make sure
both operators are
working properly
and have same
current and up-
to-date software
versions. Alert
auto clears when
communication
between two
operators is
restored.
2. If operator on
site is a solo
gate operator
and display code
ALERT 22 appears,
access Installer
Menu. Verify
Installer Menu
items: DG (Dual
Gate) and SG
(Sequential Gate)
are both set to
zero.
If no module is used,
reset R3-R10 to 0. If
a module is used,
ensure that all wiring is
correct and the correct
module is being
used. The STC and
SDC communicate at
different rates with the
module.
Replace the battery in
the HyNet
MX3640-01 REV. D ©2018
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