HySecurity SwingSmart DC Series Programming And Operations Manual page 132

Display
Condition
ERROR 3
HY-5B FAILED
ERROR 4
PRIMARY-
SECONDARY
COM
132 | www.hysecurity.com
Table 22. Smart DC Controller - Troubleshooting
Description
Alert, Error or
Fault
Smart DC
Caused by HY-5B removal or lack
Controller
socket connection integrity. Message
detects
indicates which detector alert applies
communication
to: Exit Loop (ELD), Inside Obstruction
error with a
Loop (IOLD), Outside Obstruction
HY-5B vehicle
Loop (OOLD), or Center Loop (CLD).
detector.
Several possible causes:
z Primary/Secondary communication
Smart DC
Controller has
z Primary/Secondary not configured
detected a
communication
z Operator not properly Operator not
error between
primary and
z Primary/Secondary communication
scondary in
a dual gate
installation.
z One operator does not have power
z One operator may have a different
SWINGSMART DC PROGRAMMING AND OPERATIONS MANUAL
Possible Causes
cable has not been installed correctly.
See Primary and Secondary Wiring
Connections.
properly through Installer Menu.
properly earth grounded.
cable installed in same conduit as
high-voltage AC power.
applied to it.
software version.
REFERENCE
Solutions
1. Press RESET.
2. Remove and re-
install HY-5B.
3. Replace HY-5B, if
needed.
1. Correct
communication
cable.
2. Verify each
operator is
configured
properly via
Installer Menu.
Set one operator
as Primary, one as
Secondary.
3. Install ground rod
per NEC/NFPA
standard.
4. Install separate
communication
cables conduit.
5. Ensure AC power
is present at both
operators and all
power switches are
ON.
6. Check software
version currently
loaded in operator
by pressing RESET.
Make sure both
operators are
running same
software version.
MX3640-01 REV. D ©2018