Replacing The Avaya G350 Media Gateway; Replacing The S8300 Media Server - Avaya G350 Maintenance Manual

G350 component maintenance
G350 component maintenance

Replacing the Avaya G350 Media Gateway

Circumstances may require that the Avaya G350 Media Gateway be replaced, either because of hardware
or firmware failure, or because of newer technology. Depending upon these circumstances, some or all of
the components inserted into the G350 (S8300 Media Server, various Media Modules) may be reused in
the replacement G350.
To replace the G350:
1
If the original G350 is still in operation, power down the system. This should be done at a time
when there will be the minimum interruption in service.
a
Perform a shutdown of the S8300 Media Server, if present, using either the Web interface
or manually, using the shutdown button on the S8300 faceplate.
b
Power down the G350 by removing the power cord from the wall power source.
2
Remove all modules from the G350, and carefully set them aside (assuming they will be reused).
3
Reversing the procedures documented in Chapter 2, Installation of the Avaya G350 Media
Gateway Controlled by an Avaya S8300, S8500, or S8700 Media Server, 555-245-104, remove
the G350 from its rack mount.
4
Then, following these same procedures, install the replacement G350 hardware into the rack
mount.
5
Proceed as you would for the installation of a new G350, following the procedures documented in
Installation of the Avaya G350 Media Gateway Controlled by an Avaya S8300, S8500, or S8700
Media Server, 555-245-104.
6
Install the S8300 Media Server, and any Media Modules according to procedures outlined in
Installation of the Avaya G350 Media Gateway Controlled by an Avaya S8300, S8500, or S8700
Media Server, 555-245-104.
7
Contact RFA, if you have not already done so, and download new license and authentication files
to match the serial number of the replacement G350.
8
Following procedures documented in Installation of the Avaya G350 Media Gateway Controlled
by an Avaya S8300, S8500, or S8700 Media Server, 555-245-104 power up the system, and install
the new license and authentication files.
9
In Communication Manager, use the
serial numbers and other data.

Replacing the S8300 Media Server

Circumstances under which it is necessary to replace the S8300 Media Server can include:
•
A functional failure on the S8300 board
•
A functional failure of the S8300 hard drive
•
Replacing an existing S8300 or its hard drive with newer technology
This section describes the following topics:
•
Backups and restorations
•
Server shutdown operations
•
Removing the S8300 Media Server
•
Replacing the S8300 Hard Drive
24
change media-gateway command to enter the new G350
Maintenance of the Avaya G350 Media Gateway
June 2004